Porto Airport (OPO), Porto, Portugal
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30 - 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80+

Drive on Holidays at Porto Airport

Drive on Holidays,Portugal, R. do Barreiro 583
0035 1 212 697 488 / 00351 962 247 403/ 0035 1 229 446 820
Pick-up instructions
A Drive on Holidays representative is on the arrivals hall near the Café Deli&Cia and flight information board in front of Avis desk, and join all customers to the shuttle stop in front of airport arrivals. Our representative is always at the meeting point since 08h00 until 20h30, or later when there are bookings schedule in the evening. All late bookings with flight information are monotonized in order to be waiting for the upcoming customers. A free shuttle service to rental office is provided with an approximately 3 minutes journey.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

Denmark
Volkswagen Polo
June 10, 2024

Pros: Everything was fast and easy , nice people

United Kingdom
Fiat 500
June 4, 2024

Pros: Please promote the shuttle bus driver and make him the face of your company - he is so energetic, genuine, funny, and joyful!

Cons: Didn't have as much flexibility to upgrade / change the reservation at the rental desk as I hoped.

Canada
Peugeot 3008
May 27, 2024

Pros: Our pick up agent in Porto was very rude trying to pressure us to buy more insurance. When we asked specific questions on the coverage his answer was maybe. I showed him Portugal rents laws and he still answered maybe we are covered. Very unprofessional. Obviously he must get commissions for selling more insurance; we didn’t like this at all. On contrast, the drop off agents in Lisbon, were very helpful, efficient, professional and customer oriented. Very differentthan our pickup experien

Cons: See above answer.

United Kingdom
Opel Astra
May 17, 2024

Pros: Fast efficient service on pick up

Cons: Was very busy when dropping off the car but I was seen quite quickly

Australia
Jeep Compass
May 13, 2024

Pros: Check-in was relatively quick and easy as was the drop off. Staff were friendly.

Cons: We did not like the car. It was a hybrid Jeep which had a very small tank and with nowhere to charge in Portugal and Spain, a complete waste of time. The range was very small and we had to constantly stop to re fuel. No instruction book with the car and no info to help find this on line.

Indonesia
Volkswagen Polo
May 9, 2024

Pros: Service oriented attitude of the staff.

Cons: Lack of information how to find your way to the dropoff location.

United Kingdom
Cupra Formentor
May 9, 2024

Pros: Nice car

Cons: Lady on pick up wasn't overly helpful, didn't offer extra driver, didn't really explain toll system in Portugal or Spain

France
Fiat 500
April 30, 2024

Pros: Quick and easy check in and Diogo was excellent in the service provided in the check out. He was very understanding considering I was late for a few minutes.

Cons: N/A

Netherlands
Peugeot 3008
April 23, 2024

Pros: zie eerste antwoord

Cons: oplichters

Switzerland
Opel Corsa
April 15, 2024

Pros: Good price, fast and efficient.

Cons: Laud radio volume at arrive shuttle and lack of indications and directions for shuttle pick-up location on airport.

Netherlands
Nissan Qashqai
April 15, 2024

Pros: great staff, very efficient pick-up and return, clear information, good price for a great car (brand new)

Cons: Nothing at all

Belgium
Fiat 500 Cabrio
April 15, 2024

Pros: The staff was awesome.

Cons: Nothing they rocked it

Canada
Renault Captur
April 11, 2024

Pros: Staff were great. Car was great. Explained the toll situation to me multiple times cause I just couldn't get it - thank you!

Cons: The car wasn't full on gas, so the representative said they would update my contract to reflect that. In my experience they would usually print out a new contract for me. It's fine that they didn't, I just felt like the rep thought I didn't trust them or something. It was uncomfortable and not communicated that it was okay. It's just in other car rental experiences, you have to be so careful.

United Kingdom
Fiat 500
April 11, 2024

Pros: Everything

Cons: Nothing

Portugal
Volkswagen Polo
April 7, 2024

Pros: Professional, quick, efficient

Cons: Pick up staff person did not show car at all, just pointed and handed keys

United States of America (USA)
Opel Astra STW
March 28, 2024

Pros: While pickup the rep did not explain that there gear lever has to be picked up to reverse the car would be helpful for automatic car drivers . We wasted half an hour.

Canada
Mercedes Benz A Class
March 28, 2024

Pros: Quick service

Cons: Charges at front for unknown services/expenses

Netherlands
Volkswagen Golf
March 13, 2024

Pros: Nice and friendly people

France
Nissan Qashqai
March 8, 2024

Pros: Tout est parfait Merci

United States of America (USA)
Volkswagen Golf STW
March 6, 2024

Pros: I liked my experience with Drive on Holidays. I will continue to use them everytime i travel!

Cons: No complaints

Canada
Peugeot 2008
March 2, 2024

Cons: They charged me a almost 80 euros that was established by Discover Cars and I would like to be reimbursed for that.

Portugal
Volkswagen T-Roc
February 18, 2024

Pros: The whole team were super friendly and informative.

United Kingdom
Renault Captur
February 6, 2024

Pros: It was a good service and i will use it in the future

Cons: They could place the child seat in the car

United Kingdom
Audi A3
January 29, 2024

Pros: Ease to collect/drop off. Good location, excellent, clear service.

Cons: Nothing...

United Kingdom
Opel Astra
January 25, 2024

Pros: Quick and efficient

United Kingdom
Opel Astra
January 6, 2024

Pros: quick and staff very kind a informative

Cons: There was underwear in the back seats of the car when we picked it up please be more careful

Norway
Volkswagen Golf STW
January 4, 2024

Pros: service attitude

Cons: n/a

Portugal
Nissan Juke
January 3, 2024

Pros: Processo de aluguer rápido e transparente.

Cons: Limpeza interior do carro deixa a desejar.

France
Fiat Panda
January 1, 2024

Pros: L accueil pas de surprise niveau du cout supplémentaire la rapidité. La navette disponible à 4h du matin

Cons: Rien

Portugal
Volkswagen Up
December 29, 2023

Pros: Tudo

Cons: Nada. Tudo perfeito.

Canada
Opel Astra
December 15, 2023

Cons: Not easy to find the place to return the car

Portugal
Renault Captur
November 28, 2023

Pros: Good car, great staff, nothing to complain.

Cons: Nothing, everything was great.

United Kingdom
Volkswagen Polo
November 22, 2023

Pros: O jovem que nos atendeu no Drive on holiday do Porto chamado Pedro foi extremamente atencioso e simpático…5 estrelas O carro estava em óptimas condições 👍

Netherlands
Fiat 500
November 21, 2023

Pros: Super verhuurbedrijf. Nooit problemen en goede prijzen en erg goede service.

Cons: Niets! :)

United Kingdom
Volkswagen Polo
November 20, 2023

Pros: Everything was good

Cons: Nothing

Netherlands
Volkswagen T-Roc
November 19, 2023

Pros: They have a high standard of servicelevel, with the goal to get you on the road as soon as possible.

Cons: Nothing

Cyprus
Fiat Punto
November 16, 2023

Pros: Very friendly I try to book all ways with them !

Cons: N/A All good

United Kingdom
Volkswagen Polo
November 13, 2023

Pros: Choice of car, condition, price

Cons: A couple of agents were not pleasant

Canada
Volkswagen Polo
November 10, 2023

Pros: Friendly, professional, easy pick up and drop off.

United States of America (USA)
Renault Captur
November 10, 2023

Pros: They had enoug people working to handle all the clients

Cons: Lack of honesty, or better said miss leading ways to profit from the costumer.

Belgium
Peugeot 2008
November 9, 2023

Pros: Amazing staff and great car

Cons: All as planned

Portugal
Nissan Qashqai
November 8, 2023

Pros: Why the representative told me (a few minutes beforevI got the car) that I would get a new car but I saw the 79,xxx Km when I sat in the driver seat. THAT WAS NOT A NEW CAR !!!

United States of America (USA)
Renault Clio
November 7, 2023

Pros: everything was ready on time the process was simple and fast car was good clean and full of gas

Cons: The Porto agent gave me the incomplete return address spent an hour trying to find it apparently i had to put another line on the address as explained by the agent in Lisbon

Latvia
Volkswagen Golf STW
November 7, 2023

Pros: Great new car in great condition.

Cons: Pictures taken during pick up helped to prove that car had already a scratch on disk. Otherwise I would have to pay for it most likely.

United States of America (USA)
Peugeot 3008
October 30, 2023

Pros: It was easy to find the representative at the Airport.

Cons: They do not have 24X7 Car Return times although they rent out cars outside of their normal working hours !!! I spent 2-3 hours picking up the car!!!

Canada
Volkswagen Polo
October 26, 2023

Pros: the service was very good!

Cons: car was not that clean , a lot of scratches,

United States of America (USA)
Peugeot 2008
October 23, 2023

Pros: The people

Cons: Nothing

Canada
Renault Captur
October 22, 2023

Pros: Close to airport

Cons: Didn’t have vehicle ready for us. Provided vehicle that had major with water leakage in passenger side. Had to return vehicle after couple days to exchange for new one.

Portugal
Nissan Juke
October 21, 2023

Cons: Não gostei do atendimento pós rent relacionado a um problema que relatamos e não foi dado muita atenção.

United States of America (USA)
Volkswagen Golf
October 20, 2023

Pros: It was easy to return the car. They were not overly picky on the condition.

Cons: The car did not have a full tank of fuel. This makes it a little difficult to predict how much I should put in it. I ended up returning the car with more fuel than I started with. --This was an unnecessary cost. The car was well used. It had scratches everywhere, which fundamentally didn't bother me. It does give me concern, as I don't want to get hit for damaging a car when I didn't do it. It just took a little longer picking up the car to make sure all was documented

Canada
Toyota Auris
October 18, 2023

Pros: Very friendly

Cons: On our return we there was an issue printing our final invoice and we had to wait for a supervisor

United States of America (USA)
Jeep Renegade
October 13, 2023

Pros: Easy and efficient staff, clean cars.

United States of America (USA)
Renault Captur
October 13, 2023

Pros: Customer service

Cons: Car had damaged that was not noted ,but they corrected it. Car could have been cleaner specially the windows

Canada
Volkswagen Polo
September 29, 2023

Pros: Good Service

Cons: I did not received ticket of Refundable Security Deposit

United States of America (USA)
Volvo XC40
September 27, 2023

Pros: Not a lot of trying to upsell. No long waits in line

Cons: See above. Hassle getting car extended when we had Covid. They kept telling me to bring it in an exchange it or rebook another car when I had Covid and was 2.5 hours away.

Switzerland
Volkswagen Polo
September 26, 2023

Pros: the shuttle was clean and efficient

Cons: the air-condition was out of order, the pick-up was too fast, the guy at desk had no time to answer our questions (like the drop off site that had to be decided) no one looked at the car damage with us at pick up, the form was already filled but in portuguese only

United States of America (USA)
Nissan Qashqai
September 25, 2023

Pros: I loved everything about my experience with drive on holiday. I would definitely recommend us to all my family and friends, and will continue my business with them.

Cons: I do not have anything negative to say because everything was great

United States of America (USA)
Kia X Ceed
September 20, 2023

Pros: personnel was pleasant and efficient

Cons: Returning the car was a disaster and put us 2 hours out of our way because the address on the letterhead was not correct and we had difficulty locating place. 1-800 number was useless and was finally able to reach office in Lisbon to get correct address

Canada
Volkswagen Polo
September 20, 2023

Pros: Fast and easy.

Cons: Didn't have a car with GPS available even though I ordered.

Canada
Volkswagen Polo
September 20, 2023

Pros: Drop off was quick and shuttle service very efficient

Cons: Long lines ups to pick up our car ( after long flights) and then the problem with the gps

Netherlands
Renault Captur
September 16, 2023

Pros: The pickup was quick, clear and efficient

Cons: Nothing!

Canada
Renault Captur
September 14, 2023

Pros: Friendly helpful staff.

Cons: We had to install our own baby car seats after a long travel without assistance.

Ireland
Volkswagen Polo
September 10, 2023

Pros: Courteous Staff...Good English....efficient

Portugal
Renault Scenic 5+2
September 9, 2023

Cons: There is too much rules that are not shown in the main page, we must to click to show them.

United States of America (USA)
Volkswagen Polo
September 8, 2023

Pros: Very professional and polite.

Cons: service was Ok with the exception of a lack of a spare tire on the vehicle. In case i had a flat could lost my flight.

United States of America (USA)
Peugeot 3008
September 7, 2023

Pros: We basically had a new car. Very reliable

Cons: We had to add ad blue and we were not told that that would be a possibility so it was a bit confusing as of why it had to be added . We paid for it and still pending to get reimbursed for the ad blue

Canada
Peugeot 2008
September 5, 2023

Pros: Car was very scratched

United States of America (USA)
Jeep Compass
September 4, 2023

Pros: they were waiting for us at the airport and quicky shuttled us over to the office location to pick up our car

Cons: we had a little wait before an agent helped us - even though there were lots of employees working and walking around, they were not checking people in at the register

Canada
Volkswagen Polo
August 31, 2023

Pros: Car was new.

Cons: Drop off location was difficult to find. The pick up and drop off desks are not in airport like many other car rental companies. So it was not convenient.

Belgium
Nissan Qashqai
August 29, 2023

Pros: Car was new and in good condition

Cons: - no flexibility in the process - none of the worker can take responsibility, call center is the only option

Canada
Peugeot 3008
August 27, 2023

Cons: the information about the full cover insurance was different between you and the rental company

United Kingdom
Volkswagen Polo
August 24, 2023

Pros: Expensive but great service, good attention to detail.

Cons: A bit confusing about the extra insurance waiver which I don't believe is explained on the web site but as long as you can get to grips with the facts is a good idea. The 18 Euro charge to cover what may only be a couple of Euros for tolls is arguably a rip off but you have no choice other than sort the tolls yourself which when you're tired from a flight and/or can't be bothered is a no brainer.

Canada
Volkswagen Polo
August 21, 2023

Pros: Very clean place all good cars on stock they’re pricey on the insurance for cars that’s something the need To work on

United Kingdom
Opel Astra
August 20, 2023

Pros: Liked most the fuel economy of the car, ford focus Hybrid.

Cons: Need to be verify the coolant level of the car before rent. Constant trying to sell another insurance etc.

United States of America (USA)
Peugeot 2008
August 19, 2023

Pros: Service was not good.waiting more than an hour for the car.

Cons: Bad service

Netherlands
Volkswagen Golf STW
August 17, 2023

Pros: Good and clear service.

Lithuania
Fiat Punto
August 16, 2023

Pros: It was very fast, very helpful staff

Cons: They gave a wrong address for drop off, when we arrived that they moved to a different address. Although, it was just a few hundred meters away, so did not create any problems.

United Kingdom
Peugeot 3008
August 16, 2023

Pros: Staff were friendly and helpful. Pick-up and drop-off was generally smooth.

Cons: There was some minor damage on the car which wasn't noted when i checked-in. I then had to call Drive on Holidays to ensure it was noted and that i wouldn't be billed for the damage.

United Kingdom
Volkswagen Polo
August 15, 2023

Pros: Key fob for the car didn't work. Just frustrating.

Portugal
Nissan Qashqai
August 14, 2023

Pros: new conditioned car, good price, easy return

Cons: The agent on the pickup was very roud, not pleasant and not responsive

United Kingdom
Opel Astra
August 14, 2023

Pros: Poor handover of vehicle. No explanation. Left on own to work out how to operate the car controls

Cons: Was given a car with no petrol and told to drive to nearest petrol station to fill up. This disrupted my onward journey with others in the party who also hired cars.

Brazil
Peugeot 3008
August 13, 2023

Pros: Close to the airport, agility and car

United States of America (USA)
Renault Captur
August 9, 2023

Pros: Nice car and very close to airport.

Cons: Standing in front of the clerk with paperwork in hand waiting and having other customers being attended because he went looking for and couldn't find me? A simple " and your name is?" Would have avoided that.

Portugal
Fiat Panda
August 7, 2023

Pros: The structure of the place.

Canada
Nissan Qashqai
August 7, 2023

Cons: Need to program GPS as home address to return vehicle

Canada
Volkswagen T-Roc
August 7, 2023

Pros: Excellent Service Return possible at 5h30 a.m. Much appreciated Obrigado

United Kingdom
Volkswagen Polo
August 5, 2023

Pros: Staff were polite and professional

United Kingdom
Fiat 500
August 2, 2023

Pros: Quick and easy pickup and drop off with no fuss, at a good price

United Kingdom
BMW X2
August 1, 2023

Cons: I didn't agree with their fuel policy, I expected to pick up a car with full fuel tank but was given a car with nearly empty fuel tank.

United States of America (USA)
Mercedes Benz GLA
August 1, 2023

Pros: They were nice but very slow. I can’t get ahold of anyone now they I’ve returned the car, very frustrating.

Cons: I can’t get ahold of anyone

Spain
Opel Corsa
July 31, 2023

Pros: Como en la tarjeta de cobro no ponia Nombre no aceptaron el uso de la misma para cargar la Fianza. Y nos obligo a hacer un seguro de 350e.

Cons: Como en la tarjeta de cobro no ponia Nombre no aceptaron el uso de la misma para cargar la Fianza. Y nos obligo a hacer un seguro de 350e.

United Kingdom
Mercedes Benz Vito
July 30, 2023

Pros: The efficiency of operators

Cons: The time spent picking up car and condition of vehicle.

Canada
Fiat 500
July 26, 2023

Pros: Nice car Nice price nice services

Cons: Put the return adresse on the vaucher not only the mention lisbon airport

United States of America (USA)
Volkswagen Up
July 20, 2023

Pros: Car was clean and drove well.

Cons: We had a terrible time finding the car rental return place. Using WAZE we entered “Drive On Holidays” and it took us to the HQ on Alameda dos Oceanos. We frantically searched for car rental at Lisboa airport to make it on time. Wish we could have picked up car in Porto Centro district versus having to to take Bolt all the way to Porto airport and then drive back through Porto to head south.

United Kingdom
Opel Astra
July 15, 2023

Pros: Very straight forward and quick service

Cons: Only problem was with the toll device. They changed our car at the last minute and wasn’t until we were well into our journey when we realised we had not toll device. We found it on the floor of the car and we had already passed through the toll gates so we will have to pay at a later date, I hope there won’t be a problem the girl assured us there won’t be. Apart from that everything was fine .

Portugal
Volkswagen Polo
July 15, 2023

Pros: A caução é devolvida na hora , são muito rápidos na recolha do veículo

Cons: O carro estava muito danificado , muito batido todo riscado dava vergonha andar com aquele carro

United States of America (USA)
Opel Corsa
July 15, 2023

Pros: Easy to find, clean, efficient, car in very good condition. Liked the android auto option.

Cons: The only thing I didn't like was at the pickup time I asked for no conversion when paying with my us credit Card, since I have no foreign fees. The conversion cost me 4% of the total. The staff should be trained little better.

Ireland
Volkswagen Golf STW
July 13, 2023

Pros: friendly service who didn't try to over sell insurance.

Cons: we had to wait 20 minutes after checking in to be brought to our car...

United States of America (USA)
Opel Astra
July 12, 2023

Pros: Friendly staff, clean facility

Cons: The time spent at pickup was too long. Over 1.5 hours waiting from the time of the meeting point to driving away in the rental car. They should have more people working during peak season.

Serbia
Nissan Juke
July 8, 2023

Pros: Car rental agents were realy helpfull, polite and patient.

Cons: We couldn't manage to get a drop of deposit ammount without getting increased car rental cost.

Canada
Opel Astra
July 8, 2023

Pros: Explained everything really well. Efficient. Great car and great service.

United Kingdom
Jeep Compass
July 6, 2023

Pros: It's was efficient but when I said about having booked a hybrid car I was told its not. However it was but it didn't have a charging cable for the car so couldn't use the car as it should be on electric and unleaded fuel.

Cons: We could have been shown how to use the cars controls and had the sat nav changed to English but we had to ask another member of the team.

United States of America (USA)
Mercedes Benz Vito
June 26, 2023

Pros: the representatives were efficient

South Africa
Toyota Auris
June 25, 2023

Pros: Very efficient.

Cons: Because it was a new car and a hybrid they wanted me to take the vehicle with an empty tank and to hand it back with an empty tank ..... how do you do that? They then said they would fill the vehicle for me - so all sorted out in the end.

Canada
Mercedes Benz Vito
June 25, 2023

Pros: Friendly and very helpful staff

United States of America (USA)
Volkswagen T-Roc
June 19, 2023

Pros: over all good service

Cons: explanation of insurance coverage at vehicle pick up

United Kingdom
Renault Captur
June 16, 2023

Pros: With a cancelled flight and rescheduled they moved my booking two days shorter at very last minute for no extra charge (actually charged for the shorter period). Car was virtually new, clean, and as ordered.

Cons: Careful and prompt service. Good cars with both checkout and check-in running smoothly. They emphasize must use a credit card as do virtually every car rental company and refunded the reserve immediately on return of car. Pickup at airport and delivery back very good. Return of car to site with coach back to airport excellent.

United States of America (USA)
Peugeot 2008
June 11, 2023

Pros: Basically a new car… perfect.

Cons: The INS process is confusing when reserving the rental. In retrospect I would have avoided a 3rd party INS company and used only the agency. This could be improved.

France
Renault Captur
May 23, 2023

Pros: La propreté du véhicule et le temps de restitution

Cons: Le temps de récupération de la voiture et comment enlever le contrôle automatique pour éviter des alertes intempestives sur des routes de montagne

Brazil
Volkswagen Polo
May 21, 2023

Pros: the price

Cons: overall condition of the car

Canada
Volkswagen Polo
May 19, 2023

Pros: Everything went smoothly

United States of America (USA)
Fiat Punto
May 18, 2023

Pros: Pretty straightforward, both pickup and return.

Cons: They seem to have a bit more paper involved than US car rental companies (both printing out and making xerox copies as they process you), but it's not too bad.

United States of America (USA)
Volkswagen Polo
May 16, 2023

Pros: Great customer service

Cons: Nothing

Switzerland
Volkswagen T-Roc
May 15, 2023

Pros: Easy and quick handling

Cons: Deactivated Navigation

France
Opel Corsa
May 14, 2023

Pros: Friendly staff

Cons: Out of hours pick up charges

Canada
Peugeot 3008
May 13, 2023

Pros: Drop off in Lisbon was efficient and professional. Friendly staff

Slovenia
Volkswagen T-Roc
May 8, 2023

Cons: I had to ensure the car twice to lower the deposit amount (I was 200 eur short on the amount of 2200).

Canada
Toyota Auris
May 5, 2023

Pros: The car itself was great, very clean and good on gas. Return process was quick and easy.

Cons: The only downside of the whole experience was that picking up the car took about an hour and a half.

Poland
Opel Astra
May 2, 2023

Pros: Nice car, better than I would expect

Cons: Time to pickup and dropping the car. The organizatorom od.this process was not the best

United Kingdom
Volkswagen Golf
April 28, 2023

Cons: long time to pick up car, agent under training

United Kingdom
Renault Captur
April 26, 2023

Pros: Had a nightmare with GOLDCAR so booked with drive on holiday for same day pick up as I have used them before and honestly it reminded me how good they are.

Cons: Everything was perfect

Canada
Volkswagen Up
April 26, 2023

Pros: Car was nearly new. Staff efficient. Easy to follow instructions.

Cons: Location was a bit difficult to find upon the return.

Croatia
Renault Captur
April 18, 2023

Pros: short and clear instructions on driving around the country, fast service

United Kingdom
Volkswagen Polo
April 15, 2023

Pros: Very helpful and friendly staff at Porto rental. No problem getting and returning the car quickly and very responsive helpline when needed.

Cons: had to pay out of hour fee for return despite returning the car 4 days early…

Israel
Volkswagen Polo
April 6, 2023

Pros: Nice and honest

Cons: Unclarity regarding the insurance coverage,

Canada
Volkswagen Golf STW
March 30, 2023

Pros: I been getting the cars from them for 15 plus years Always treat me good and I know who I’m dealing with

Portugal
Fiat Panda
March 21, 2023

Pros: Spetacular. By far the best i experienced from your providers: politeness of people and processing speed . will look for them next time i go to the north of Portugal

United Kingdom
Peugeot 3008
March 17, 2023

Cons: Because I didn't realized the security deposit was a bit high for my limit credit that usual is 1500£ and this one was 2940£ they made me to do another rental with another insurance so I spent the double of the money, just a bit disappointed

Netherlands
Nissan Juke
March 14, 2023

Pros: Predictably. I know what they need and I know what I have to do. No surprises. Trust.

Cons: everything was good.

United Kingdom
Fiat Punto
March 7, 2023

Pros: Fast and easy

Cons: Very pleased

United Kingdom
Toyota Auris
February 18, 2023

Pros: Prompt service

Canada
Volkswagen Golf STW
February 13, 2023

Pros: Car had a lot of scratches and scarps and took a while to mark off when we picked up and again when we dropped off.

United Kingdom
Opel Astra
January 20, 2023

Pros: friendly service

Cons: Service a little slow, but no queue

United States of America (USA)
Volkswagen Up
December 2, 2022

Pros: Check out ease.

Cons: Extra fee due to flight delay.

United Kingdom
VW Polo
November 27, 2022

Pros: I will choose driveonholidays again in the future.

Cons: Nice people and they give me a brand new car .

Slovenia
VW Polo
November 18, 2022

Pros: Fast response.

Cons: difficulty finding the company representative at the airport at the arrival

United Kingdom
Opel Astra
November 18, 2022

Pros: The staff were attentive.

Cons: Would prefer the petrol tank to be full at the beginning.

United Kingdom
Fiat Panda
November 17, 2022

Pros: Friendly service.

Cons: n/a

United States of America (USA)
Mercedes Benz Vito
November 17, 2022

Pros: Car very damaged

Cons: Nice people

Canada
VW Polo
November 14, 2022

Pros: It was efficient and fast.

Cons: They only open at 8am, flights arriving from North America tend to come in a little early. While i was waiting for the shuttle for a pickup i noticed that most car rental companies were picking up customers by 7:30am

United States of America (USA)
Seat Alhambra
November 8, 2022

Pros: Easy reservation process, no hassle pick up, quick car return process, no issues with the car.

Cons: the instructions provided on where to wait at the Porto airport to be picked up by the rental company were not correct and no one at the rental place answered the phone when we called. It took us one full hour of long distance calls to figure out where was the correct spot to be picked up. Not a good experience.

Canada
Fiat 500 Convertible
November 7, 2022

Pros: They were friendly and informative.

Cons: The car could have been more up to date. I had to oil for the tank as it was very low.

United Kingdom
Nissan Qashqai
November 7, 2022

Pros: Well informed.

Cons: No organised queue system. Rush hour people were jumping the queue.

United Kingdom
Renault Captur
November 6, 2022

Pros: Friendly

Cons: I have to wait long time to get the car😇

Brazil
Fiat 500
November 6, 2022

Pros: Local guys are efficient

Cons: Car was, old, all banged up, shop opens late at 8am, delivered the car before die date and could not have reimbursement

United States of America (USA)
Audi A1
November 4, 2022

Pros: Easy, friendly, organized, calm

Cons: nothing!

Netherlands
VW Polo
November 4, 2022

Pros: Goede service.

Cons: te lang wachten bij ophalen auto

United States of America (USA)
VW Golf STW
November 3, 2022

Pros: Very good service when I picked up the car in Porto office.

Cons: The service rep was very nice but that will be better if his typing speed can be improved.

United Kingdom
Fiat Punto
November 1, 2022

Pros: Leaving the building. Spent over an hour and a half waiting on a Friday night to collect the car. Not enough staff to deal with the customers.

Cons: How responsive they were when they were informed about the faulty car, they never responded and did nothing which was wonderful.

United States of America (USA)
VW Golf
October 31, 2022

Pros: Quick and efficient service by staff at pick up and drop off. Friendly and professional at both ends.

Cons: Car tires were in poor condition and the windshield wipers were old and ragged causing us severe trouble seeing in the constant rain during our stay

Canada
Mercedes Benz Vito
October 31, 2022

Pros: Drop off easy and car very inexpensive.

Cons: Everything I will never use Discovercars or Drive on Holidays again.

Israel
Fiat Punto
October 25, 2022

Pros: Quick & professional.

Canada
VW Polo
October 24, 2022

Pros: Staff was very informative and pleasant and efficient once you got through the line.

Cons: I paid extra to have a GPS and the device was of no use to me. It had old maps and would not accept address I would put in. I had to rely on my telephone GPS. Even on the last day I know my way to the airport quite well and decided to test it out and it gave me incorrect information to the airport . Very disappointed that I explained to your employee and he said it was the device brand. No excuse!

United States of America (USA)
Mercedes Benz GLA
October 23, 2022

Pros: It's agents.

United States of America (USA)
VW Polo
October 23, 2022

Pros: They were helpful and courteous for the main part.

Cons: One agent was not understanding when we were late turning the car in.When asked to provide an exact time to return a car in a foreign country the estimate is exactly that.You don’t know how long it will take to get there,how fast you can drive,traffic patterns,etc.The agent was almost threatening.Completely unnecessary and inappropriate.

United Kingdom
Fiat 500
October 22, 2022

Pros: Dropping off the car was easy and the person was very helpful

Cons: Picking up the car the person behind the desk was rude curt and not helpful at all

United States of America (USA)
Volkswagen T-Roc
October 21, 2022

Pros: Customer svc. Location

Cons: They didn't have the original vehicle I requested.

Canada
VW Polo
October 19, 2022

Pros: Customer service from the agents we dealt with.

Cons: the rental car provided. needed a major tune up.

Australia
Renault Captur
October 19, 2022

Pros: The operator at the delivery desk was friendly and very helpful. He made the process of picking the car up easy.

Cons: The pick up location listed on the email did not exist and I had to call to find out where I had to meet the representative. The operator at the delivery desk was not as friendly or attentive as I would expect from someone working in the service industry.

United States of America (USA)
VW Polo
October 19, 2022

Pros: At the rental station, staff was clear about terms & got our rental setup done with ease.

Cons: Had difficulty tracking down the representative at the airport (no clear direction or signage was provided to indicate meeting point; it took us 20 minutes to connect & get into the shuttle). That required 3 phone calls to the company to arrange. Also, we were pressured by the rental agent to purchase additional top line damage coverage over & above what the Discover site provided at booking, which nearly doubled the cost.

France
Fiat 500
October 17, 2022

Cons: nothing happened as planned and never seen any money back

Finland
Opel Astra
October 17, 2022

Cons: I went straight to the office but later on I tried to check at the aiirport the representative to find him when coming next time but could not see anyone.

United Kingdom
Volkswagen T-Roc
October 16, 2022

Pros: Very good car

Cons: Tried to get me to pay for extra insurance despite having full cover

Ireland
VW Polo
October 15, 2022

Pros: Friendly and efficient

United States of America (USA)
VW Polo
October 13, 2022

Pros: Very efficient operation, everyone knew what they were doing.

Cons: The first car we rented had bad brakes so we had to drive back to Porto the next day to exchange it for a different car.

Switzerland
VW Polo
October 12, 2022

Pros: Ich möchte eine Beschwerde über das Personal abgeben. Es ist etwas passiert, was nicht normal ist: Meine Frau hat ihre Brille im Handschuhfach des Autos vergessen und mein Sohn auf dem Rücksitz. Nach dem Abflug von Portugal in die Schweiz bemerkten sie im Flugzeug, dass meine Brille fehlte. Nach der Landung in Genf rief ich bei Drive Holiday an, um zu fragen, ob das Auto an andere Kunden ausgeliefert worden sei, und man bestätigte mir, dass das Auto noch auf dem Gelände stehe.

Cons: Also habe ich nach der Brille gefragt. Die Antwort war, dass sich keine Brille im Auto befand. Also habe ich die Dame am Telefon gefragt, ob ich Ihrem Service wieder vertrauen kann. Das Auto muss gesaugt werden, bevor es an einen anderen Kunden übergeben wird. Normalerweise müssten die Angaben vorhanden sein. Mehr habe ich nicht zu sagen. Mit dem Auto bin ich zufrieden, aber den Leuten, die dort arbeiten, traue ich nicht.

Singapore
VW Polo
October 10, 2022

Cons: Long delay in providing airport to rental office transfer

Canada
VW Polo
October 10, 2022

Pros: Courteous and prompt.

United Kingdom
Renault Captur
October 7, 2022

Pros: They prioritised us because we had a baby

Cons: Nothing

United States of America (USA)
Fiat 500 Convertible
October 7, 2022

Pros: The agents are friendly and detailed on the terms of the rental.

Cons: Some of the parts of the car such as how to open the gasoline cover cap was a bit foreign to us. It would be great if the agent can show us stuff like that during the rental.

United Kingdom
Toyota Auris
October 6, 2022

Pros: Very friendly and helpful staff. Explained everything (all options) on pick up very clearly.

Cons: Driving a car that had been previously scratched/damaged - albeit not too seriously.

United States of America (USA)
Mercedes Benz Vito
October 5, 2022

Pros: personnel were very attentive

Cons: Car was a little tired 1st Mercedes I ever rented without cruise control

United States of America (USA)
Nissan Qashqai
October 3, 2022

Pros: Nice vehicle; nice, helpful agents.

Portugal
Volkswagen Up
October 3, 2022

Pros: Had to wait to pick up the car as it was exceptionally busy but when I was seen to they were quick and efficient.

Cons: Nothing bad

United States of America (USA)
VW Polo
October 2, 2022

Pros: They met expectations that one would normally associate with a premium rental company

Cons: Nothing with the agents. It was very difficult to locate the drop off site

United States of America (USA)
Fiat 500 Convertible
October 1, 2022

Pros: I loved the car I got. It was even a convertible lol. Good car good price!

Canada
VW Polo
October 1, 2022

Pros: rep was nice and explained everything clearelly

Cons: car was run down, we felt we ended up with the worse car in the garage

France
Volkswagen Up
September 30, 2022

Pros: J'ai eu un problème avec la première voiture que l'on m'a donné et ils m'ont changé de voiture en un rien de temps sans poser de questions. Très efficaces.

Cons: La voiture aurait pu être plus propre, traces de pieds côté intérieur du pare-brise très moyen et visibilité genante par temps de pluie du a la saleté du pare-brise intérieur

Belgium
Opel Corsa
September 30, 2022

Pros: The car was perfect. Two points that bring down the score: 1. The voucher said to go to the meeting point in the terminal. There was nobody there so we had to call. We were instructed to go to another point. Also, nobody there. We found a man outside the terminal who told us that the shuttle bus was too busy and it would take 30' so it was best to walk to the office, 1 Km further. Not nice when arriving with heavy luggage. 2. Long wait at the check-in. Understaffed to process the many bookings

Portugal
Renault Captur
September 29, 2022

Pros: Very friendly and great service.

Cons: some features of the car were not working ( parking sensors ), and the light of service was whole time on, and sometimes was appearing/disappearing the light for the engine ( yellow one )

United States of America (USA)
Volvo XC40
September 29, 2022

Pros: Car was clean and expected model

Cons: Extremely slow line (over an hour to pickup). As soon as we drove off the lot the check tire light came on. We filled up with air and it remained on but looked fine. A few days later we looked and the tire was completely flat with NO SPARE in the car. Taxi sent by DOH took over 2 hours to arrive. Representatives on phone were not sympathetic and did not follow through with requested actions leaving me to deal with an angry taxi driver via the phone

United States of America (USA)
VW Polo
September 27, 2022

Pros: The maintenance light on the dashboard turned on and we had to stop and check to be sure if the car was OK.

United Kingdom
Renault Clio
September 22, 2022

Pros: Not a lot.

Cons: Bad service.

Canada
VW Polo
September 20, 2022

Pros: practically everything

Cons: thing really

Portugal
Renault Clio
September 19, 2022

Pros: Speed of service

Cons: Extra payments requested not specified when showing the rental agreement.

United Kingdom
Volkswagen T-Roc
September 19, 2022

Pros: Excellent service across the board

Cons: The only criticism I have is the meeting point was not clear so took 10-15 minutes to find the rep. Information should be updated on documentation.

Canada
Renault Clio
September 15, 2022

Pros: Economical

Cons: Car condition- there was alot of scratches

United States of America (USA)
VW Polo
September 14, 2022

Cons: Have to pay 30 euros to deliver the car "early" (06:30).

United States of America (USA)
Fiat 500 Cabrio
September 13, 2022

Pros: There was a line to pick up the car, but it moved fast and the car was ready. Drop off was quick.

United Kingdom
Renault Captur
September 6, 2022

Pros: Very good staff who were clear and friendly. There was no wait time to be seen on arrival.

Cons: I have no complaints about Drive on Holidays.

United States of America (USA)
Fiat 500
September 6, 2022

Pros: The team was extremely nice and helped us get on our way quickly.

Cons: The car provided had many issues, superficially and while driving we had engine maintenance light come up. Luckily it wasn’t serious but made us alert of the car throughout the whole trip. We also had to stop by the office to make sure everything was ok.

United Kingdom
Opel Corsa
September 1, 2022

Pros: Fast and trustworthy

Cons: Drop off People you can trust.

United Kingdom
VW Polo
August 31, 2022

Pros: Amazing service, quick and efficient, well done to Porto team

Portugal
VW Polo
August 26, 2022

Pros: The car

Cons: Too many talk about how should i get an insurance

United States of America (USA)
Fiat Punto
August 26, 2022

Pros: Very nice and thorough

Cons: Great experience

Ireland
Volkswagen Up
August 25, 2022

Pros: When we eventually found the agent, everything was efficient from there

Cons: As ever with rental companies, you buy insurance and still when you go to pick up the car, you are been asked to buy more insurance, and the agent always tries to leave the lmpression you are not insured.

United Kingdom
VW Polo
August 24, 2022

Pros: Car was clean and tidy, very friendly staff,

United Kingdom
Opel Astra
August 24, 2022

Cons: Car broke down 12 days into a 14 days rental. They made me travel almost 300km to get another vehicle, even though I pleaded with them that I had plans that couldn’t be cancelled, however they couldn’t care less. Purchased full insurance from them as I didn’t want any surprise charges and ended up having 1900 euros blocked on my card on top of the 308 euros insurance for 14 days. The staff at Porto airport are friendly and helpful, however telephone operator and company policy makes NO GO ZONE

Japan
Fiat 500
August 22, 2022

Pros: The people at Drive On Holidays were just following the instructions of their big bosses regarding our breakdown incident. They weren’t to be faulted. Whoever makes the policies to drive back to where we originally rented the car (2.5 hours each way) is.

Cons: Having to take a taxi from where our car broke down 2.5 hours north back to Porto, pick up a replacement car and drive back to where we broke down and then an additional hour south of there to where our hotel was. The replacement car was fine, but this process ruined a whole day of our trip due to this policy implemented by the big boss.

Netherlands
Fiat Punto
August 18, 2022

Pros: Quick pickup procedure, no lines

Cons: Hard to find the representative in the arrivals hall Despite extra insurance I paid to Discover Card, the Drive-on Holiday representative tried to sell more insurance at pickup, she made it seem I was not properly insured without it, very confusing and annoying Car had a sign that maintenance was needed

Canada
VW Golf STW
August 18, 2022

Pros: Excellent, friendly, quick and efficient service from all staff members that we encountered at both pick up and drop off

Cons: Everything was great!

Spain
VW Polo
August 8, 2022

Pros: Muy bien todo

Cons: No encontré fácilmente el mostrador, ya que me fui caminando desde el aeropuerto

Belgium
Renault Clio
August 8, 2022

Pros: the car

Cons: the amount requiried for the coverage

United Kingdom
Renault Clio Break
August 8, 2022

Pros: Excellent service through pick up and drop off, very helpful staff

Cons: The vehicle, it wasn't clean inside also every single panel was dented, and in general a poor excuse for a hire car given the price charged. It done the job just expensively!!!

South Africa
VW Polo
August 8, 2022

Pros: Just that it is a very busy time of the year. Overall good

Cons: Friendly

Netherlands
Fiat Panda
August 7, 2022

Pros: Easy to find

Cons: Unexpected costs

Canada
VW Polo
August 6, 2022

Pros: The staff were very thorough and helpful. Great attention to detail and they explained everything.

United States of America (USA)
Volkswagen T-Roc
August 4, 2022

Pros: Drive on Holidays staff was incredibly nice and helpful. They were very professional and answered all the questions.

Cons: Everything went well and smooth.

United States of America (USA)
Renault Clio
July 31, 2022

Pros: Staff was amazing. A big recommendation is to put your flight number into the booking in the event your flight is delayed which is happening often. My flight was supposed to get in at 11:30pm and I didn’t land until 3am and thankfully the amazing staff member was there to pick us up from baggage claim. Otherwise we would’ve had to wait to pick up the car until 8am

Switzerland
Volkswagen T-Roc
July 30, 2022

Pros: Terrible

Cons: Terrible

United States of America (USA)
Fiat Punto
July 28, 2022

Pros: Nothing, I was given 3 different cars and all had engine problems. They were not willing to give me time back. I was there on business smd missed gettings stuff done.

Switzerland
Fiat 500 Cabrio
July 23, 2022

Pros: Nothing wrong, you get what you pay for

Cons: The car was was very dirty inside, lots of stains in the upholstery. The good thing was that they didn't care if I did extra damage when I returned the car.

United States of America (USA)
VW Polo
July 20, 2022

Pros: Good value, easy to check in and check out.

Cons: I wish the USB connection for my car worked so I could use my phone's navigation system and keep the battery charged. I think I got the car in the worst shape on the lot.

Luxembourg
Opel Corsa
July 19, 2022

Pros: Fast service at the agency.

Cons: The air cordition of the car was not working, i drove almost 3000km with temperatures between 25-40 degrees. The wheels of the car were making noise when i drove between 30-70km/h.

United States of America (USA)
VW Polo
July 17, 2022

Pros: They were very easy to deal with, quick, professional and very friendly.

Cons: Nothing

France
Renault Captur
July 12, 2022

Pros: The car was good and the drop off was simple and quick, they even offered to drop us at the airport.

Cons: The pick up was a nightmare, the time spent on each customer was absurd with many desk with 2 agents to handle one customer. There was no complexity for my part and the rental agent spent more than 15 minutes with me just to do the paperwork and deliver the keys... Very old school manual amateur pick up process.

Spain
Volkswagen T-Roc
July 7, 2022

Pros: Quick and easy

Cons: Price: the deposit they asked for was 2100, so high my credit card allowance was not enough. They put it so high on purpose, to steal you a full policy that is more than the cost of the car. The price for car seats is also pretty high for what they give you.

Romania
Fiat 500
July 5, 2022

Pros: pick-up and drop-off car efficiency

Cons: car cleanliness.

United Kingdom
Renault Captur
July 4, 2022

Pros: Friendly service, we were picked up reasonably quickly when I finally found a telephone number that was answered

Cons: No one to greet us at arrivals

United Kingdom
VW Polo
July 4, 2022

Cons: You require a credit card.

Canada
VW Polo
July 1, 2022

Pros: Professional, friendly staff

Belgium
Renault Clio Break
June 30, 2022

Pros: seamed a good crew till....

Cons: very unpleasant and aggressive conversation about the insurance provided by Discover Cars. It was not valid he said.. Wanted me absolutely to pay 180 Euro's for coverage and threatened that my 1500 Euro's would be kept if the car had a scratch (it was full of it when we got it dow...)

Ireland
Mercedes Benz Vito
June 29, 2022

Pros: Good value

Cons: Very very old car, ocver 200,000 kms on the vehicle. Never had such an old vehicle for hire. So worried sabout whether it would break down...... it didn't.

United States of America (USA)
VW Polo
June 19, 2022

Pros: Knowledgeable, friendly staff. The gentleman that assisted me, went so far as to explain the different toll plazas and billing practices. This helped me decide that paying the 2 euros a day for the toll reader was a good value, since we racked up nearly 90 euros in tolls.

Cons: Pick up process was a bit long, due to several people picking up at the same time and some of them having issues that took longer to resolve.

United States of America (USA)
Volkswagen Up
June 15, 2022

Pros: Relatively straightforward pick up and drop off

Cons: We got a car with no luggage cover because it had been broken. Very frustrating as part of the point of renting a car is you have a safe place to store your valuables that is out of sight. We had to improvise our own luggage cover. The rental company, rather than doing anything to recognize this inconvenience, merely asked for our itinerary and told us we would be fine based on the places we were headed.

United Kingdom
VW Polo
June 15, 2022

Pros: just the quick it was to return the car

Cons: there was no car at the airport as was advised. the young lady waiting was rude and did shout at customers. She made us with young child and bags walk 18 minhtes as she claimed that they did not had anyone to collect us from the airport. the car was dirty and there was no water on windscreen. the tires need inflating waited 1h for the car to be delivered at the office. very slow customer services

United Kingdom
VW Polo
June 13, 2022

Cons: The car was given to me without water in the radiator and wipers

United States of America (USA)
VW Polo
May 30, 2022

Pros: Muito mão.

Cons: Não gostei nada

Australia
VW Polo
May 28, 2022

Pros: Great service, staff spoke English

Cons: A little bit of wait to get bus to pick up car

United Kingdom
Fiat Panda
May 27, 2022

Pros: Best deal I could find every time

Cons: Nothing

United States of America (USA)
VW Polo
May 24, 2022

Pros: Service light came on 3 days later. Was informed not to worry .

Cons: Car interior dirty, made us pay for full coverage after i showed proof paid on discover site. No wifi hotspot after paid for on discover site. Big zero score.

United Kingdom
Fiat Panda
May 23, 2022

Pros: Nice staff, smooth pick up

Cons: Too expensive

United States of America (USA)
VW Polo
May 18, 2022

Cons: Vehicle car wash was mediocre at best

United Kingdom
VW Polo
May 2, 2022

Pros: New car provided, swiftly made ready and professional service with smile

Cons: Nothing

Brazil
VW Polo
April 29, 2022

Pros: Veículo semi-novo.

Cons: Demora no traslado e para entregar o veículo todo batido, cheio de amassados, foi entregue mau lavado.

United Kingdom
Renault Captur
April 24, 2022

Pros: The staff at Lisbon where I swapped the car were great, the young lady at the Porto brach was very shocked and sympathetic.

Cons: The fact that I was supplied a car in a dangerous condition, the fact that I had to pay for fuel and tolls to get it sorted.

United Kingdom
VW Golf
April 2, 2022

Pros: Poor service , cars poor quality And dirty

Cons: Will never use them again

France
VW Polo
March 25, 2022

Pros: Service impeccable. Personnel très à l’écoute.

Canada
VW Golf STW
March 23, 2022

Pros: Friendly staff

Cons: car had damage on every corner bumpers and rims

United States of America (USA)
Opel Corsa
March 21, 2022

Pros: The representatives were efficient and the overall process was quite easy.

Cons: I wasted a lot of time finding the location where I needed to be picked up and waited a while for the driver to arrive (not his fault, it was due to a traffic jam). However, this then accumulated a large group and made the time spent picking up a car a bit frustrating. Especially, when traveling with kids.

Belgium
VW Polo
March 20, 2022

Pros: Very friendly an efficient

Cons: Very busy, long waiting time

Netherlands
VW Polo
March 18, 2022

Pros: Only the whipers of the car did not function correctly. They get stuck now and then in middle of window. We forget to tell.

Canada
VW Polo
March 17, 2022

Pros: They know what they doing and get you going quickly

Portugal
Fiat Panda
March 14, 2022

Pros: Very friendly and helpful staff, really good quality hire cars. I've used them a few times, always impressed

France
VW Polo
February 28, 2022

Pros: Nothing

Cons: I have been charged for an included additional driver and still not received the refund. Huge waiting at pick-up Car dirty Agents were terribly rude not helping Extremely bad service I will never rent from them again

Portugal
Mercedes Benz Vito
February 23, 2022

Pros: atendimento e simpatia das pessoas

Cons: encontrar o ponto de encontro, que não existe onde dizem; o café central não se chama assim; o atendimento telefónico (não conseguimos falar com ninguém para nos orientar); falta de informação

United Kingdom
VW Polo
January 22, 2022

Pros: Friendly and straightforward!

Sweden
VW Polo
January 7, 2022

Pros: They provided good and simple desk time and gave good explanation about the car and roadways to use. Had a good time at desk

Cons: There is no clear instructions to where to take the transfer bus. They mentioned the meet-up point near some cafe. But actually I need to go out of arrival hall and wait at the pick up point for rentals cars. Better if they put sign over like other companies

United Kingdom
VW Golf
January 7, 2022

Pros: The car need a service, due the mileage. Front and back blade windscreen need replacement!

Cons: Nothing

United Kingdom
Mercedes Benz A Class
January 4, 2022

Cons: The car was below standard. Service was overdue by over 100 days, windscreen wipers needed changing and oil warning light was on and message requesting oil top up constantly appearing

Luxembourg
Volkswagen Up
January 1, 2022

Pros: The service, very easy and fast

Cons: Nothing until now

Switzerland
Mini One
December 8, 2021

Pros: Fast Email replies

Cons: Absolutely not Satisfied with cleanliness of the vehicle

Brazil
Mercedes Benz Vito
November 26, 2021

Pros: foi tudo em ordem

Cons: a carrinha estava em pessimas condições externas ainda bem que mecanica estava em ordem e não afetou o uso

United Kingdom
Nissan Qashqai
November 12, 2021

Pros: Nothing - no phone in the terminal - no shuttle bus - taxi to the hotel -taxi back the day after- dirty car with bird droppings - and fairly word front left tyre - I had drown the attention of the person that had provided us the car - he assured me that the car is inspected by experts and its roadworthy - I watched a car being returned from rental it was washed and placed back on the rental line -

Cons: Needed to confront the desk person who accused me of lying as he claimed that the site was maned until 130 am - its true yet we called the office in London and been told that they cant help - very frustrating experience - now we need to claim a refund and and deal with some more hassle

United Kingdom
Nissan Qashqai
October 28, 2021

Pros: 🤔 people were Pleasant enough

Cons: When I arrived couldn’t find mine booking, then was given the wrong car then was told they didn’t have my car then they did but needed a clean inside. When the car was ready after about 30 minutes it was still dirty inside, windows where dirty inside, and car was dirty outside, and had bad damage all down one side, looked like it had been sitting somewhere waiting to be fixed. Car had a bad clutch smell when driving

Canada
VW Polo
October 18, 2021

Pros: The people at Drive on Holidays were great. Very efficient and pleasant

Cons: The tire pressure on the car was very, very low and obviously not checked before handing the car over to me.

United States of America (USA)
Nissan Qashqai
October 16, 2021

Pros: Friendly attentive service professional.

Cons: Signage was not clear how to return car into building

United States of America (USA)
VW Golf STW
October 14, 2021

Pros: The car was old.

Switzerland
Renault Captur
September 16, 2021

Pros: I had problems with the car. AC didnt work.

Belgium
VW Polo
September 11, 2021

Pros: Price quality ratio, a car of two years old but still in good driving conditions but at unbeatable price. Quick pick up at airport Porto, office close, very quick delivery, and drop off. One of the best experiences with car rental. From airplane to leaving with car was less then 2 hours. Top.

Cons: Good friendly service, pick up, drop off, delivery car, all smooth.

United Kingdom
VW Polo