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Opo rent at Porto Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Kindness efficiency
Cons: Nothing to say
Cons: Not enough power
Pros: Fast and efficient friendly staff
Pros: Great value! Arrival pickup took a little longer than we would have liked but it wasn't a deal breaker by any means.
Cons: We liked the car but it had some front bumper damage (few hundred dollars worth) that wasn't very appealing.
Pros: Very transparent and fair
Pros: Clean, new car, quick pickup and drop off. Cheap.
Cons: the fuel tank was half and had to take it back half it is very difficult to fuel a car until half... so basically you are losing money. They emphasize that the car must be clean on return so in order to avoid extra charges it's better to vacuum the car before you go to the beach with it. The tier pressure was low on all tiers. There was a scratch on the car which was not on the documents of the rental agency when I returned the car, luckily I had a video and on my documents, it was marked.
Pros: My flight ran late and even though it was past my reservation time they allowed me to rent
Cons: Practically everything besides still allowing my reservation even past the time. I asked for the roll pass and they charged for each till we went through once we returned the rental unlike the other companies they charge a flat rate per day for toll pass. Definitely don’t recommend renting here if you are looking to travel to different parts of Portugal due to multiple reasons a few are 1. Very expensive compared to other companies 2. The only have Porto airport location
Pros: Friendly and efficient service
Cons: Inside cleanliness - window was not clean from inside. Model might be newer. I rented similiar to the shuttle and the model I got was about 110.000 km overdriven and about 6 years older.
Pros: Price is ok
Cons: Unfriendly people
Pros: Very simple process, the representative was friendly and easy to deal with, there was no hard sell for extra insurance as has been my experience with most car hire places, he just offered good advice for driving in Portugal. Based on my experience (23-30 June 2023) I would give them a 100% recommendation.
Pros: Easy to drop off. Easy airport shuttle.
Cons: Antiquated processes, printing the rental agreement, very inefficient and time consuming. Confusing what the costs were, especially the insurance which I already paid for online but was told it wasn't the correct insurance. Was told I had to return the car clean inside and outside. Ridiculous. The car we received was very old, the gears did not shift easily, the mileage was 55K, and the check engine light came on while we were on the highway. Made for a stressful trip.
Pros: Quick & efficient. The car provided was excellent.
Cons: Difficulty finding where to pick up the Opo shuttle at OPO airport (no signs?).
Pros: Perfecte nieuwe auto, zelfs opwaardering
Pros: Quick in and out service
Cons: Long time at pickup
Pros: The car was fine, it spent little petrol,was fast enough,and quite comfortable.
Pros: Friendly staff
Pros: Very responsive (never missed a call), always helpful, quick processing, well located, very friendly and multilingual (English), excellent car (Fiat Panda, manual), great price. My first experience renting a car and they made it a joy.
Pros: Good value for the car
Cons: Nothing to mention
Pros: Great service
Pros: Ease of pick up, instructions, and drop off.
Cons: DIFICULDADE DE LOCALIZAR A OPO RENT POR FALTA DE IDENTIFICAÇÃO NO EDIFICIO.
Pros: Friendly and helpful
Cons: Had to arrange a lift from the airport after waiting forty minutes for the courtesy car
Pros: Agents were nice.
Cons: Car was old and didn’t have basic modern equipment like USB charge for phones or cruise control/auto-pilot.
Pros: Everything was efficient and the car we were quoted for was exactly what we got
Pros: Car rental agent was great! Really client driven, extremely kind and efficient
Pros: The staff was polite and helpful.
Pros: Very helpful people, easy communication. Great place to rent a car.
Pros: Full service - nice treatment
Cons: Somewhat confusing at the airport but once we called the service was excellent.
Pros: We always use this company they are always very professional and straight forward.
Pros: everthing was good
Pros: Fast and efficient
Cons: It wasn’t clear where to get the shuttle.
Pros: Expedient service pick up
Cons: Overall condition of the car
Pros: Quick and efficient
Cons: Nothing, always good each time we use them
Pros: I cannot fault Opo cars at all. Pick up was 3 minutes I rang. Car was brand new. No hassle at all with the whole process. Excellent service
Cons: the car Car had many dents and scratches, bald tires, and the engine light was on. Also over 70 000 KMs on it.Chocked once got to a 100KM
Pros: Did what it said on the tin
Pros: Very efficient
Pros: The service was quick
Pros: Le prix ...
Cons: Voiture pas puissante. .... Pour être a 4:dedans
Pros: The agent was quick and provided answers to all our quest.
Cons: All good.
Pros: The car was brand new!
Cons: The location of the pick up point is a little further away from the airport.
Pros: Very much better than Centauro
Cons: everything OK
Cons: Pickup and drop-off. The car was more "used" then I typically get.
Pros: Exactly what they said and offered options necessary for Portugal
Pros: Very fast and professional!
Pros: Cheaper than others
Cons: Car was of lower category than requested, the rental car ac was not working properly (only on position 4), cabin light button malfunction, warning light constantly on
Pros: Helpful stuff
Pros: The agent was very kind.
Cons: The car rented was another manufacturer... Dirty, slow, old, the keys were washed out so couldn't see if I was locking or unlocking... De quality was really poor.
Pros: The drop off was very expedient.
Cons: Had to wait a bit to be picked up
Pros: Service, staff was amazing! No time waiting! Needed extended my stay and with one call they resolved straight way at the same price that i have booked! Comparing with other companies definitely the cheapest and with my over 20 years renting cars probably the best company i ever worked with! Will be back and highly recommend 😊
Cons: I liked everything
Pros: Friendly, flexible, pick up at closest metro
Cons: the fiat was not powerful enough, in upwards roads we sometimes had to switch back to 2nd gear and were passed out by trucks - very dangerous.
Pros: Very pleased with everything value for money and service received, would definitely use again.
Pros: Employees were really good and helpful.
Cons: Car was old and not good for the price. A fiat punto is not similar to a Volkswagen Polo (that was what I had booked...)!
Pros: counter agent was friendly and service was quick under the situation
Pros: Politeness, helpfully
Pros: Great customer service. Bruno and Nelson are a credit to the operation
Pros: Everything was very easy at the desk. Felt we needed a taxi to get to collect and pick up the car. Taking a shuttle would have taken a much longer
Pros: The price was good for what we needed
Cons: The car had many small dents and scratches, no USB for phone connectivity, wipers didn’t clean the screen well when driving in the rain and brakes made scraping sound when on long drives.
Pros: Very smooth and streamlined
Pros: When I had a problem on the road I was assisted fast by them. They took me to the airport on my departure. I really liked that.
Cons: Really difficult finding the shuttle to their place. Had to call many times and walk to different places in the airport which cost me time.
Pros: They were fast and did not make a trouble about anything. Easygoing!
Cons: Could be more customer-oriented, communicative, deliver a more representative car.
Pros: EVerything. Easy, fare, clear rules and no bad suprises at the pickup/drop-off.
Cons: They don't rent for over 15 days. As I liked the service a lot, I would like to rent per month.
Pros: Nice and easy.
Pros: the agent was nice
Cons: Open office very late, for people that arrived early in the morning have to wait hours until the office open at 9:am.
Pros: Nothing ,this is a scam rental car company.
Cons: I order a large car and they only have small old cars . they wash the car in front of me with water and I couldn't see any marks and when I returned they told me I had a small crack in the back fender and charge me 185.00 euros ,wat a scam .I want to call the police but I had a flight to catch. I order a station wagon and I got a little VW Polo. this company shouldn't be in business.The car also had flat tires very dangerous to drive .Don't recommend this company to anyone is not safe.
Pros: Nice people
Cons: Fiat punto is not similar to vw polo
Pros: The efficiency of the staff!
Cons: There was no information on the system that Opo has no service desk at the airport. A brief line with a phone number would help immensely
Cons: First Car i got was totally damaged, second was missing a light, Rent a car manager unable to keep his word about exchanging the car despite having said it would over the phone, terrible service, had 3 months bookings of car (1+1+1), i cancelled the last two, not worth the problems. Would not recomend OPO rent At All.
Pros: Absolutely nothing!!!
Cons: 1. dirty car 2. car not checked - problem with tire pressure 3. car heavily beaten on the outside 4. staff very unpleasant 5. the manager or owner constantly telling lies 6. rental office not at the airport = waste of my time 7. staff did not answer my call reg. tire pressure neither called back 8. staff forced me to take CDW which was voluntary in their terms & conditions 9. will report this to Better Business Bureau 10. simply my worst ever service - not only car rental, but any service!!!
Cons: The cars were dirty - the time of picking up was not respected Bank debit not justified (Banking procedure in progress)... very poor service