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Alamo at Porto Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Speedy and simple
Cons: Car was old and wasn’t the model or make we requested and had a lot of dents and scrapes.
Pros: The best car hire experience I’ve had! Simply outstanding
Cons: Speedy, easy, friendly and good value
Pros: We had a small accident and the manager was on the side of customer finding an option not to charge for the damage. Which he did. We were very pleased.
Pros: Renting the car was handled very professionally with great attention to the detail.
Cons: The car rental company "Guerin" didn't recognise the full over insurance whivh I had already paid and i have to pay additional insurance fees. Also, regarding the deposit they have told me that they'll immediately unlock my 300€ which still has not been released.
Pros: Excelent. Easy and fast and pratical way to rent a car
Pros: Car in great shape
Cons: Even though I checked in On line a few days before the rental- I had to do the whole procedure a second time at the rental office
Pros: when i arrive to pick up my car that i agreed to rent, they want me to pay over a £ 100 pounds extra of insurance plus extra fees. and the 5 door car that i pay for was a 4 door, They saying you pay for a 4 door not 5 door, when i went to collect. i nearly cried on my fist day on holiday I pay extras when i did the booking and in full , Why this is so misleading. the agent that gave me the car did believe that i paid for a 5 door car
Pros: Clean, nice staff, wanted to assist
Cons: Took a bit of time to get all the details in the system
Pros: The process of pick up and then check in was fast and easy. We were given an Opel Corsa F. The car was clean and functional - perfectly maintained mechanically. It had a scratch here and there from previous users, but it wasn't tragic, just my personal obsession with aesthetics. The scratches were well documented on first pick up anyway and the process was very clear. I found Alamo to be a great rental service with a high standard during my travel around Portugal.
Pros: Quick drop-off.
Cons: They did not have the car with the booked gearbox (manual). Their pick-up was not in terminal, despite different in-terminal option selected on the voucher.
Pros: I didnt like that they didnt disclose the 150euro fee that was more than the whole rental fee for 6 days.
Cons: I also didnt like that they said they will return my deposit immediately and now its been 4 days still no deposit returned
Pros: Friendly and efficient