SilverRent at Porto Airport

Pros: Nothing, the charge me for car that I was not rented, Now I have a problem getting them back.

Cons: the charge me for car that I was not rented, Now I have a problem getting them back.

Cons: The deposit is a lot higher than they mention when you book it and what is in the voucher (a few hundred euros!).

Pros: Nothing

Cons: Appalling service

Pros: it did not have the same specifications that we paid for, and it was not worth this amount, it was a Fiat Tipo, and this is not the first time this hashappened to us with Discover Car Company, it is the second time in a row that you do not implement what is in the contract, and what surprised me the most is that when I asked the representative who works in the office to change the car and that I do not want the Fiat, he answered me with complete impudence! These are the only cars available to us

Cons: We are not satisfied with the services of Discover Car Company,!! because of their lack of honesty with us Two cars were booked for two families, for me and my friend Volkswagen SUV Terrax and we paid 504 euros from our visa for this car that was booked, and it was expected that we would receive the same type of car or at least a car of the same standard When we arrived in Porto to receive the car on 30.7.24 We received a car that was below the required standard,

Pros: The know they are advertising different from what they are giving. The vehicle has vibratation on high speed.

Cons: Ride back to the airport

Pros: I got a car "upgrade" because someone had just picked up the car I was supposed to rent

Cons: Just one person at the desk, at pick up I had to queue and wait quite long despite being there ahead of scheduled pick up time.

Pros: Nothing.

Cons: Completely empty fuel tank. I booked Full to Full. They are blaming me for a small mark on the wheel which I refute. When picking up the car, it had 37355 km on the clock and plenty of marks and scratches. On return they claim that I had made a small mark on the wheel. It was not even a scratch. I refute this claim. They have charged my credit card an exorbitant amount without even advising me what it is for. I accept that some might be for toll charges but they have not provided any receipt.

Cons: They wanted to charge me €40 for being 2 hours late to collect the car. That was more than the cost of the car for the whole weekend. Ridiculous A bit tricky to find them

Pros: Easy to find and good price at the beginning.

Cons: I booked Compact Elite SUV VW T-Roc, but got VW Taigo. Car had no cruise control (just speed LIM), in spite it was stated it has at booking. It had 130km in tank instead of full (It turned RED after 40km) and I lost around 20EUR (10 litres) at drop-off, because it was difficult to manage the right level. The windshield wiper was terrible noisy and ran out of window at driver side. I had to pay extra 24EUR for device for toll roads, which was stated as extra when booking.

Pros: Close to the airport and easy to find

Cons: No pickup at the airport. Tried to return early but was told I wouldn't get a refund for early return

Pros: Very little, the car worked

Cons: As above and additionally garmin disabled

Pros: Funcionários super simpáticos, prestáveis, relação qualidade- preço, TOP

Pros: The agent was very good and helpful. It was a pleasant interaction

Cons: The car rental location was not easy to fine

Cons: They cheated me with their advertising, the agents told me that they never had any BMWs but they still put that on the advertisement

Cons: Difficult to find. It's outside the airport

Pros: Friendly and effective.

Pros: I don't have nothing to say about SilverRent. It was DiscoverCars o lye to me.

Cons: The company didnt warn us about crossing border fine which they took from our bank without our consent. They told us the rule was written on our voucher but when we showed them it wasnt they told us to leave and laughed at us. Disgraceful behaviour.

Pros: Not a lot. Car was clean enough.

Cons: Wasn’t easy to find the location. Then took over an hour to get the vehicle. Then they didn’t have one the size we wanted. Then they only offered a small discount - luckily we were with another family so could put our luggage in their car - otherwise we would have been stuck.

Pros: The car was in excellent condition.

Pros: Friendly staff. Easy pick up and drop off.

Cons: Not clear on where and how to get to the car rental from the airport.

Pros: Easy web booking. Helpful staff. Car good.

Cons: A bit difficult to find the place. A video or photo or map of where it is relative to airport would help.

Pros: Prompt customer service at the office

Cons: No shuttle bus Car advertised as BMW X1 or similar. Got a Fiat Tipo Cross. Not similar at all! When questioned, the gentleman who processed the booking said they don't even have BMW X1, it's just advertised as that so people book the cars! The car we got was a nice new Fiat and was ok but we paid around 50 euros more than we should because it was falsely advertised.

Pros: East to find.

Cons: Rude staff, not helpful, didn’t give us enough info about what we were paying for. Didn’t have the car we ordered.

Pros: Did not accept my credit card

Cons: Did not accept my credit card

Pros: Nearly new car and efficient process

Cons: Fuel policy that I contracted for was "full to full". However, when we picked up the the car is was only one-sixth full. It is very difficult to gauge consumption for a hire car so I returned the car with a one-third full. That is, twice the amount of fuel than when I picked it up. There was no offer of compensation for the difference.

Cons: J'ai été contraint de prendre une assurance alors que je n'en prends jamais.Je prends la caution. Un surcout supplémentaires de 150%

Pros: Possible to rent the car at the airport and drop it off in Porto downtown at their 2nd office

Pros: Profissionalismo, simpatia e disponibilidade. Recomendo fortemente.

Cons: They sold spec as a BMW and we got a Renault! The sold as full to full and we received a car with 3/8s of a tank so had to fill up on motorway at a premium.