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Rent-a-Star at Porto Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Carro muito bom, acima da média para a sua classe
Cons: Não tenho nada a reclamar
Pros: Customer service
Pros: The team was incredibly professional, and the facilities were as clean as the car itself was!
Cons: The only thing I didn't like was the lack of clarity with the pick-up. I would have Ubered straight to the Rent-a-Star facility instead of the airport if I knew that was an option.
Pros: Very clean. Very professional.
Cons: Please enter Rent-a-Star location into GPS. I spent twenty minutes trying to relocate facility.
Cons: Only suggestion I would have is for them to give a quick tutorial on controls. Different cars have different systems and just a quick lesson on where and how to run controls would be appreciated. Trying to figure them out while driving is not the best practice. I personally tried to learn them before leaving the lot so I wouldn't have any surprises on the road.
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Rental Conditions
Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 99 years.
A senior driver fee applies to drivers over the age of 70.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
The following payment methods are accepted: Cash, Visa Debit Card, MasterCard credit card, VISA credit card, MasterCard debit card.
It is possible to leave the deposit only with following methods: MasterCard credit card, VISA credit card.
Only cards issued in the main driver's name are accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Pick-up & Drop-off
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