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Klass Wagen at Porto Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: The car was immaculate on the inside.
Cons: The hidden charges and extremely arrogant agent. The cheap £60 car cost us about £250 as we had to take out the extended insurance. Now admittedly this was partly my fault as i didn’t know my PIN for the credit card I used. But their systems and/or policies are (apparently) very inflexible and therefore we were only left with the choice of using debit card, which can only be used with the very high rate full insurance. even the credit card option meant over £2,000 was ‘held’ , not advertised.
Pros: Quick and efficient.
Cons: The fact I budgeted as per discover website. Which was in Canadian funds only to pay remainder at Klass in Euro. More then I was expecting.
Pros: Felt very unsafe and stressed driving this car - even though I drive the same car at home - a Fiat 500, it was very old with a clanky gear box. Car couldn’t go over 90Kmh despite max acceleration - which was an issue on a 130kmh motorway. The gear box frequently gets stuck on 2nd gear, weird noses coming from the back left side starting 80kmh and the tyre sensor keeps flashing despite checking the tires at the station. Overall this is over priced and provides very low value for money.
Cons: Klass Wagen staff doesn’t accept the coverage provided by Discover Cars during booking, they are very happy to sell you their own coverage, not only that they advise against using Discover Cars to book their cars, the entire process is very fishy and not transparent- felt like I was being ripped off!
Cons: Agent employed unprofessional intimidation tactics trying to sell the additional insurance. Lied about condition of vehicle and misrepresented liability.
Cons: Car was making lots of noises, transmission running hot, lots of dents
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
All rental vehicles are equipped with a transponder that can be used for paying for all toll roads.
You’ll be charged a service fee of 2.07 EUR per day up to a maximum of 20.70 EUR per rental in addition to the tolls, which will be charged to your credit card after the rental period.
You may also be required to leave an additional deposit for tolls.
An E-toll charge will apply; personal consumption will be charged separately at the end of the rental period.
A young driver fee applies to drivers under the age of 23.
There is no maximum age.
A senior driver fee applies to drivers over the age of 70.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher, bank statement or utility bill.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to leave the deposit only with following methods: MasterCard credit card, VISA credit card.
Only cards issued in the main driver's name are accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following country: Spain-Mainland.
Using a ferry is not allowed.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
During winter season (from 01.11 until 31.03) Winter package are included in price.
A deposit for a tank of fuel is required upon pick up.
Winter tires are not mandatory in Portugal.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.
Pick-up & Drop-off
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