Car Rental – Search, Compare, and Save up to 70%!
Guerin at Porto Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Agilidade no atendimento e cordialidade
Pros: Simplicity, cordiality, professionalism
Cons: If you propose a model/make of car, you must respect it
Pros: Easy pick up and drop off, customer service was extremely helpful
Cons: At pick up I had to refill in all the information I had already provided online, took up additional time
Pros: All went smoothly.
Cons: I did not like that I need to fill all the details myself upon pick up, a lot could have been filled up remotely and only do final confirmation in the office.
Cons: We were given a car with a leaky tire. Since the low air pressure light wasn't on when we picked the car up they said we were responsible for the tire. We inflated the tire with the air machine they gave us to use as well as the slime. When we returned the car after driving an hour and a half from Regua area the tire was fine. They charged us $400 for the tire and slime. We even had full coverage car insurance. I would NEVER recommend this company to anyone.
Pros: voiture sollicité
Cons: Pas de place pour rendre la voiture
Pros: The self-service provided upon pickup time
Cons: The car had too many scratches. Almost 20 were noted in the checkout sheet.
Cons: Despite paying full insurance at Discover Cars, I have been pushed to pay additional full insurance by Guerin.
Pros: That car was v3ry clean and ready to go,
Cons: The check in portal at the desk ( customers have to enter all the details on a touchscreen!! Plus the extras ( costs) it would of been good to know about the toll charges etc
Pros: Helpful and efficient
Cons: Actually no complaints. But on e note. They're onsite online (at the rental location) registration is not completely user friendly; but there is someone there to guide you through. My advice would be, until this systems is 100% self-explanatory, it would be better to complete this process at the desk with a live person.
Pros: agents took the time to assist with all procedures
Pros: No que, delt with straight away, car bought to office.
Cons: Extras extras extras £! , I wouldn't call a Darcia duster an equivalent for a Nissan quashqai. Like being given a Skoda Octavia instead Audi A4 Baby seat £10 a day come on! Charged a lot more than discovery car quote. I don't like how damage on a car is not linked to photos/video, I didn't get a charge but have had issues with similar before.
Pros: It was quick. Someone was always close by to assist.
Cons: No complaints
Pros: Professional and fast at pick up. Also offer the option to speak in english.
Cons: When dropping of the car they didn't offer the option to speak in english. Otherwise excellent service.
Pros: They were efficient and friendly.
Cons: Car died on me the night before my departure but they dealt with this efficiently and picked up car and provided taxi to airport that morning.
Pros: Quick pickup at the airport. Nice people.
Cons: The car was far off from what was advertised. It was a smaller car with an underpowered engine that couldn’t keep the highway speeds on the hilly terrain of the interior of Portugal.
Pros: The staff was really amazing, quick and very friendly!
Pros: Close to airport
Cons: Long lines
Pros: muito eficientes
Pros: exactly what I needed, with a free upgrade as well