Centauro at Porto Airport

Pros: I liked the fact that the rental agency was easy to find, the customer rep was efficient and knowledgable, and the car was in good condition. Also, the shuttle service to the airport was quick

Cons: They put a hold for 130 Euros for fuel and 100 Euros for tolls, which is fine. However, when returning the car, they only returned part of the above funds. They said that they will return the remaining after 10 days. This seems a bit too late.

Pros: Easiness of picking up and dropping off the car

Cons: No issues

Pros: Very Professional

Cons: Waiting too long for the courtesy bus .

Pros: The price

Cons: N/A

Pros: People were friendly and quick to help at the desk

Cons: Tried to give me a different and smaller than I requested.

Pros: Services offered as promised, staff were client friendly, no delay at pickup and drop off, except a GPS issue at pickup.

Cons: The GPS offered in the original car was not working. It wasted nearly 5 hours for us to wait at roadside before the GPS defunct car was replaced. It forced us to cancel our travel plan of that day.

Pros: Centauro were brilliant from the point we picked the car up to the point we dropped it off

Cons: The depots can be a little tricky to find - perhaps some more information would help

Pros: Easy, clear and friendly staff

Cons: Location not super convenient, but space was pleasant and easy to leave once we had the car. Agents shoukdninform that the toll service only covers tolls in Portugal, not those in other countries.

Pros: Nothing

Cons: Rubbish. What company in this day and age don't provide overnight car return? given that flights departures get changed left right and centre nowadays? Never using again! Will not recommend.

Pros: Ability to pay a higher insurance instead of a hudge deposit on a card.

Pros: Friendly staff, satisfied with car.

Cons: waited 45 minutes for shuttle bus at the airport upon arrival. Competitor shuttle busses showed up multiple times in the interval I was waiting for Centauro. Car had some damage but I didn't mind.

Cons: I was waiting very long for picking up the car. When I wanted to drop the car I was informed about additional (up to 100 EUR) fee for extra cleaning as - in their opinion - the car was too dirty inside. And it was just after normal use. No liquids or food anywhere. No small children were in the car while using it by me. Just a normal use. I had to go to a fuel station to clean it inside. I did it by I do not like it at all. I will never use Centauro

Pros: Dealt with us reasonably quickly and efficiently

Cons: The car had 10 damage points and the bonnet had numerous dents and bumps - so many that we couldn't check every bit of damage.

Pros: Good car and good explanations about staff on the whole process.

Cons: No spare tyre. Charging unduly. Lying on phone.

Pros: Good car, and the service was good to.

Pros: Sympathie des personnes

Cons: Laxisme, pas d’autres possibilités que de payer avec cartes à codes

Pros: Clean car, easy drop off

Cons: Very protracted pick up time- took us an hour to get the car due to registration process, which left the representative rushing us through the paperwork and payment and then disappearing for 25 minutes?! Hidden costs that became apparent ie deposits for fuel/ tax meter on top of the deposit for the car

Pros: Insatisfait !

Pros: Efficient

Cons: New car:)

Pros: new car

Cons: far from the airports

Cons: We have to pay 100€ for the scout

Pros: Very polite front desk. Clean facilities. Variaty of vehicles.

Cons: Waiting for pickup Card machine not appropriate for all transactions Car delivered had not been serviced thus giving flashing lights

Pros: Quick and easy, just overpriced

Cons: Overpriced

Pros: Car was nice great value once I found the representative at the airport it was rather quick to pick up the vehicle.

Cons: I didn't like the fact that the representative (Carla) didn't explain the toll charges enough. I used the toll road once a cost of 3.60 euros driving to my home town from the airport. I found a transponder on the floor of the vehicle I didn't ask for one. Once I return the vehicle I was then made aware of a 40 euro charge for using the highway. If Carla would have explained it in more details I would have paid for transponder. A 43.60 toll ride!! otherwise Centauro service was great.

Pros: quick and easy check out

Cons: price could have been lower, but i feel thats unfair to complain about :)

Pros: I wanted a small car for the right curvy roads of Northern Portugal, and got an upgrade that I do not want for a larger car. I had to ask two different representatives and change cars a couple of times until I finally got the small car I rented / wanted.

Cons: That it took asking three times, and two different people in order to resolve the situation. But otherwise everyone was great, the car was wonderful, and drop off was very easy.

Pros: It was excellent

Pros: When I received my car it was actually a nicer car than the one I had booked, pick up and drop off were very fast.

Cons: Finding the representative was very hard, the ride to the rental location was terrible since there were too many people for the vehicles to fit, and cant drop off vehicle on closed hours unless buying expensive insurance.

Pros: Rapidez no atendimento, valor do aluguer e do caução e o carro era novo!!!

Pros: The staff, the facilities, the cars condition

Cons: Short staff, took me 20 minutes to drop the car off

Pros: very kind and helpful

Pros: Clean vehicle

Cons: Not having a gps

Pros: The shuttle from the airport in Oporto was great.

Cons: The agent when we picked up the car made us feel like their insurance was an absolute must. I had already purchased insurance through you and she dismissed that as being inadequate.

Pros: Overall it was an easy process getting the car through centauro.

Cons: I didn't have any issues. I am not a smoker so I didn't like the fact that the car smelled like smoke.

Pros: Easy to pick up

Cons: They were busy when I dropped off the car.

Pros: Once again, it had good service and good assistance at the airport. This is my second time renting from this company and so far its looking really good.

Cons: Nothing.

Pros: No hidden fees

Cons: Did not explain about the toll costs before renting and after booking.

Pros: The staff were friendly and cooperative. The little Fiat was a delight.

Cons: We did not know that Centauro did not have a desk at Porto Airport, and Next Car Hire had to tell us where the representative was. Otherwise fine.