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Centauro at Porto Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Services offered as promised, staff were client friendly, no delay at pickup and drop off, except a GPS issue at pickup.
Cons: The GPS offered in the original car was not working. It wasted nearly 5 hours for us to wait at roadside before the GPS defunct car was replaced. It forced us to cancel our travel plan of that day.
Pros: Centauro were brilliant from the point we picked the car up to the point we dropped it off
Cons: The depots can be a little tricky to find - perhaps some more information would help
Pros: Easy, clear and friendly staff
Cons: Location not super convenient, but space was pleasant and easy to leave once we had the car. Agents shoukdninform that the toll service only covers tolls in Portugal, not those in other countries.
Pros: Nothing
Cons: Rubbish. What company in this day and age don't provide overnight car return? given that flights departures get changed left right and centre nowadays? Never using again! Will not recommend.
Pros: Ability to pay a higher insurance instead of a hudge deposit on a card.
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Rental Conditions
Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.
If the customer declines Toll pass / E-toll device, a penalty of 40.00 EUR for each toll used in addition to the cost for each paid or unpaid toll will apply.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A senior driver fee of 5.00 EUR per day, with a maximum of 25.00 EUR per rental applies to drivers above the age of 75.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country. Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, valid driver license, credit card on a main drivers name, booking voucher, flight information. Only physical driver's licenses are accepted (not digital versions).
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle. A deposit for a tank of fuel is required upon collecting the vehicle.
It is only possible to pay and leave a deposit using the same card.
It is possible to pay and leave the deposit only with following payment methods: Visa Debit Card, MasterCard credit card, VISA credit card, MasterCard debit card.
The daily limit on the card used for payment must be high enough to cover the deposit. Otherwise, purchase of the following insurance policy(ies): Super Insurance is mandatory.
Only cards issued in the main driver's name are accepted.
Maestro, American Express, Cash, Diners, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: Andorra, France, Spain-Mainland.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Using a ferry is not allowed.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
All extras are available at the rental counter. Prices vary, depending on the rental period.
It is allowed to add up to 3 additional drivers.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
A deposit for a tank of fuel is required upon pick up.
In case of renting at the airport location, the customer must provide a valid flight number in order to make a reservation.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.
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