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Centauro at Porto Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Fast drop off
Cons: The fact that they forgot to pick me up upon arrival
Pros: The person that accepted the car was very kind.
Cons: The person (Andre)that gave me the car was very rude and not forthcoming with information.
Pros: Politeness
Cons: Wrong information provided, lines redirected to “AA” - or equivalent, but no safe place provided to drop the keys unattended.
Pros: We were waiting over 30 minutes for the shuttle bus because they have only 1 and it was always full immediately..
Cons: After we arrived to the Centauro company, we were waiting over an hour to get the car.. people who came after us were getting cars earlier even though we arrived on time. I had to ask the lady 2x what is going on. First time she just told me that I have to wait without any explanation and for the second time when I already came and told her that I am not happy, she took me immediately.. what a strange approach..
Pros: Nothing! Never going back
Cons: The woman at the porto airport location was extremely rude
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
All rental vehicles are equipped with a transponder that can be used for paying for all toll roads.
You’ll be charged a service fee of 2.07 EUR per day up to a maximum of 20.81 EUR per month in addition to the tolls, which will be charged to your credit card after the rental period.
You may also be required to leave an additional deposit for tolls.
If the customer declines Toll pass / E-toll device, a penalty of 40 EUR for each toll used in addition to the cost for each paid or unpaid toll will apply.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A senior driver fee applies to drivers over the age of 75.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country. Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, valid driver license, credit card on a main drivers name, booking voucher, flight information. Only physical driver's licenses are accepted (not digital versions).
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle. A deposit for a tank of fuel is required upon collecting the vehicle.
It is only possible to pay and leave a deposit using the same card.
If the customer takes the following extra equipment: Toll pass / E-toll device, then an additional amount of deposit will be held on their credit card.
It is possible to pay and leave the deposit only with the following payment methods: Visa Debit Card, MasterCard credit card, VISA credit card, MasterCard debit card.
The daily limit on the card used for payment must be high enough to cover the deposit. Otherwise, purchase of the following insurance policy(ies): Super Insurance is mandatory.
Only cards issued in the main driver's name are accepted.
Maestro, American Express, Cash, Diners, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: Andorra, France, Spain-Mainland.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Using a ferry is not allowed.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
All extras are available at the rental counter. Prices vary, depending on the rental period.
It is allowed to add up to 3 additional drivers.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
A deposit for a tank of fuel is required upon pick up.
Winter tires are not mandatory in Portugal.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
If the customer is late for a return for more than 0 minutes, extra day charges will apply, in addition to any other rental charges.
Pick-up & Drop-off
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