Drive4Move at Porto Airport

Pros: The transport and how clean was the car

Cons: The member of staff "found" a little scratch in the front right tyre and even when I show to him that i have the picture with the mark, His answer was I cant see it in your picture, even when I zoomed he said that he still not able to see it and went quite fast to charge me for it, even when I was showing him 3 times the picture is here and here is the damage, look like someone forgot to put this on the file, but while I was saying this , the words went on deaf ears.

Pros: Value and service

Cons: Some communications (a text message?) to confirm our 04:00 drop off was still scheduled. A little bit concerning when we arrived (earlier) and the building was in darkness. Staff did arrive in plenty of time though so service not a complaint

Cons: Had to buy insurance for 2x the price of the rental. Would have cost additional 70 euros to return in morning prior to flight, so I had to return the night before and take an uber home and then to the airport in the morning.

Pros: None.

Cons: Car denied.

Pros: I got a car

Cons: The upcharges I was forced to pay

Pros: Excellent service

Cons: Engine to weak

Pros: everyone else but the jerk at the desk when i first got there.

Cons: lack of friendliness and hospitality from the desk guy

Pros: Very easy drop off and quick return to airport for way home

Cons: Complicated and slow collection from airport Collection customer service quite rude!

Pros: Close to the airport

Cons: Shutter bus took too long. Unprofessional and very poor service.

Pros: They were very good on everything

Cons: There was nothing I didn’t like about them.

Cons: I had to pay by creditcard for the deposit. Blocking on my creditcard was impossible said the unfriendly lady-employee in Porto.

Pros: The pick up and drop off were very efficient.

Cons: The locations were not the easiest to find.

Cons: Scammers. Very upsetting. Travel and rent cars all the time. Very upsetting

Pros: Friendly and helpful

Cons: Practically nothing

Pros: Blackmailed us in taking out their insurance or paying 5000€ deposit. Threatened to charge for the slightest scratch. Stated the discovercars insurance (which we’d taken out) wasn’t worth the paper it was written on. Had to pay up 290€ for them to let us have car or basically bugger off otherwise. Great start to holiday. Worst experience in 25 years of golfing in Spain and Portugal.

Cons: See opposite.

Pros: The car had damage

Cons: They very unprofessional, Charged me for something I didn’t do

Pros: Car was Ok but not many options.

Cons: Terrible service.

Pros: Quick and efficient

Cons: I don't like the same-to-same fuel policy as you inevitably end up filling up too much for fear of it not being enough. The car rental company always wins free petrol

Pros: As mentioned above

Cons: As mentioned above

Pros: Great customer service and great vehicle choice

Cons: Nothing

Pros: The friendly informative staff.

Cons: It was a little hard to find the pick up in Porto

Pros: Drop off in Lisbon was much better experience

Cons: See above. Very poor shuttle service and pick up experience

Pros: Nothing

Cons: The trunk could only open 1 time, and the person try to cheat the customer

Pros: Nothing

Cons: Pretty much every thing. Steer clear!

Pros: Quick and efficient. They were also helpful!

Cons: They try to scam you.

Pros: great car... great service

Cons: so hard to find pickup and drop-off locations.... should be made abundantly clear to customers

Pros: Check-in and out was easy, and the online support was great. I do not honestly know how much value I got after feeling like I had to accept the 150 euro insurance policy.

Cons: The lack of a 24 hour return. Also my tire pressure gauge signalled me 2 hours into my rental. I had to find a gas station and fill the tires. I was worried that I had driven over a nail, but filling the tires seemed to work.

Pros: The attendant provided directions to the nearby metro station.

Cons: The agent at pickup refused to include a second driver despite the voucher plainly stating it was available. This was merely inconvenient. Much worse was the system for punishing drivers who decline the additional insurance. The agent in Porto barely looked at the car’s exterior, doing the walk-around inspection with me in a dark garage, and there was no way for me to detect the two small marks the attendant at drop-off in Lisbon managed to find, and added 300 euros to my bill for repairs.

Pros: Ivan Ramos. The only one that seemed to care and help

Cons: The car had a faulty seat catch so wouldn’t fold down. The guys eventually fixed it but left us waiting for ages without any explanation. Of course as soon as the seat was folded back it wouldn’t work again for the duration of our trip

Pros: aucun point positif

Cons: véhicule loué différent du véhicule mis à disposition , sans parler du bris de glace facturé sans aucun justification pour un micro défaut sur le parebrise, DU VOL- LOUEUR A FUIR

Pros: They service givers were friendly. Tried their best, but the regulations they work with were not too customer-oriented.

Cons: Pick up took time as the same company goes by many names and we simply didn't see the logo on the transit. We has some difficulties with the returning of the money they took as surity, so, returning the car took too long, was stressful and it took almost a week for the money to be refunded. They said "they don't have enough credit in their card to refund today". We had to trust them... Not too horrible, but also not very good , as a service.

Pros: We rented Fiat 500 convertible. First we had random car, so Fiat Panda, I corrected guys that we had fiat 500 convertible or similar, he brought us fist 500, on insisting we wanted convertible he brought us one. He was nice, but ...

Pros: It was cheap

Cons: There was immense pressure to spend more money. The service clerk lied about the insurance I had on my credit card. They also told me a flat tire would cost me my entire deposit. The car had lights that didn't work and the tires were half of the recommended pressure.

Pros: Cheap rental for a week.

Cons: Big deposit, 2100 euros! The staff was unfriendly. Overpriced fees

Pros: Easy to get to the pick up location

Cons: Did not get the car we requested with the larger trunk so it was tight with all our luggage

Pros: Car was super clean at pick up and the lady at the pick up desk was super nice and took the time to answer all of our questions

Pros: Reasonably quick at pick up desk..i was first there however. Others waiting behind..20 min plus.

Cons: Airport pick up not easy. Very busy and missed our transfer. Had to wait 45 min for next one.

Pros: We got the exact type of car we hoped to rent

Cons: Waiting time at collection

Pros: We received a car in very condition like new. They told us about the highway pass that we took .

Cons: Like every rental car they try to confuse you and try to scare you with the insurance that you have and the one they offer you and try to sale to you.