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Ok Mobility at Porto Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: The rental agent was kind and efficient
Cons: They were doing an inspection when I was picking up the car as if I was going to steal the car and run it through a war zone. Literally took 20 Minutes just for inspection. Mind you I had 100% full extended coverage. I flew in after a 10 hour flight, no one wants to deal with this.
Pros: Clean car, easy and rapid pick up.
Cons: Super CDW insurance is quite expensive. Did not end up purchasing it.
Pros: Efficiency and time spent
Cons: the car that I received very poor compared with the one I rented.
Pros: As earlier said. I was taken for a ride, no punt intended. Your at their mercy because you haven't time to defend yourself , have flight to catch. As i said they new exactly what to what was going on. We gave a video of the vehicle on hand and plan to challenge the bullshit highway robbery. Other that that no issues. It was a practiced set up by staff.
Pros: Perfect attitude, quality car.
Cons: My deposit has not been returned yet ? !
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee of 10.00 EUR per day applies to drivers under the age of 26, with a maximum of 300.00 EUR per rental.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): United Kingdom, EU.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
Driver licenses from the following country(ies): China will be accepted only if the translation is approved by the Consulate or Embassy.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card.
The following payment methods are accepted: Maestro, Cash, Visa Debit Card, MasterCard debit card.
If the customer wishes to use Maestro, Visa debit card, MasterCard debit card, he/she will be required to purchase Super Insurance.
American Express is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
International one-way rentals are allowed when requested in advance and for an additional charge, the amount of which varies according to the location.
The purchase of the following insurance(s): Cross Border Pack is mandatory.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery service costs from 20 EUR to 120 EUR, depending on the distance.
A deposit for a tank of fuel is required upon pick up.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
Pick-up & Drop-off
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