Porto Airport (OPO), Porto, Portugal
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Driver's country of residence is United States of America (USA) and age is 30-65
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Record-go at Porto Airport

Rua do Barreiro 403 - 4470-573 – Moreira- Portugal
00351 211 357 424 / 00351 910 655 409 / 00351 910 655 369
Pick-up instructions
Please go to the meeting point located in the Parking area. To do so, exit the terminal through any of the exits in the arrivals hall and you’ll find the parking area just in front of you. There you will see our shuttle bus, a free service that will take you in comfort from the terminal to our office in less than 5 minutes. After landing call us on this number to avoid waiting times: 00351 910 655 369
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

Romania
Seat Leon
May 21, 2024

Pros: It used to be a good company! I rented cars 5 times but last time I was desgusted!

Cons: Shuttle bus, employees atitude...

United Kingdom
Fiat 500
May 10, 2024

Pros: Nothing

Cons: Nothing

United Kingdom
Fiat 500
March 18, 2024

Pros: Absolutely nothing

Cons: We couldn't use our debit card to put the deposit hold on, which we have done with car rentals in multiple european countries so we know it's possible. If we didn't have a credit card we had to pay an extra 400 euros which is absolutely ridiculous. We also didn't know about the extra for all the tolls. Guess these were all well hidden under tiny T&C's. Absolutely would never book again. Wasted our time and we cancelled our reservation. No deposit returned. Guess this might be an ongoing trap.

Russian Federation
Seat Leon
December 10, 2023

Cons: it is difficult to understand where the drop-off area is not the full rental conditions are mentioned on OTA, very significant rental conditions are mentioned in small letters, which led to confusion

United States of America (USA)
Seat Ibiza
November 8, 2023

Pros: Quick check in. Friendly staff.

Lithuania
Seat Ibiza
November 5, 2023

Pros: Quality, promptness, politeness, attention of the personnel.

Cons: Condition of the car (clutch), car make (Citroen)

United States of America (USA)
Seat Ibiza
October 28, 2023

Pros: They were efficient and easy to work with.

Cons: The drop off location in Lisbon was hard to find.

New Zealand
Seat Ibiza
October 21, 2023

Pros: Easy to pick up and drop

Luxembourg
Seat Ibiza
October 18, 2023

Pros: They were quick during reception

Cons: Not possible to communicate when my plane was late

Netherlands
Seat Ibiza
September 26, 2023

Pros: We received a clean car.

Cons: We did not receive the final invoice nor deposit yet.

United States of America (USA)
Seat Ibiza
September 26, 2023

Pros: The rented car was expected.

Cons: Unclear charged. I'm still working on it.

United States of America (USA)
Seat Ibiza
September 18, 2023

Cons: long lines, not enough reps Pick up location was dirty and run down

United States of America (USA)
Fiat 500
September 14, 2023

Pros: The price

Cons: TOO SLOW at pickup

United States of America (USA)
Seat Ibiza
September 3, 2023

Pros: Fasgt and easy

Cons: Nothing, everything was perfect

Sweden
Seat Leon
September 1, 2023

Pros: Good pick up att the airport. Clean car in good condition.

Cons: A bit long wait att the pick up.

Israel
Seat Leon STW
August 25, 2023

Pros: Good car, good condition of the car.

Cons: The fact that I did'nt get a refund despite returning the car 3 days earlier.

Canada
Seat Leon
August 21, 2023

Cons: Record Go charged me €200 Euros for dropping the rental vehicle back at the rental location and putting the keys in the key drop box. They called it an abandonment fee. I could not wait until their opening time of 7am as I would have missed my flight. Im very disappointed with this. As I left the car right at their front door and the keys were secured, there were zero issues with the condition of the car AND I had purchased the extra insurance that would have covered any damage anyways.

Brazil
Fiat 500
August 17, 2023

Pros: todo o serviço prestado

United Kingdom
Seat Ibiza
August 16, 2023

Pros: Quick and easy

Cons: Nothing - all good

United Kingdom
Citroen C5 Aircross
August 16, 2023

Pros: It was a great car, easy process

United Kingdom
Seat Leon
August 14, 2023

Pros: Really nice car and amazing staff really friendly and helpful

Cons: Nothing

Switzerland
Seat Leon
August 7, 2023

Pros: A lasciare l'auto molto veloci, auto in ordine se non si considera le gomme alquanto liscie

Cons: un po' troppo l'attesa per il ritiro a Porto, e con la via libera per l'autostrada abbiamo pagato troppo in più

United Kingdom
Seat Leon
August 1, 2023

Pros: Great value and a brand new car

Cons: Tried to charge me an extra 117€ for insurance, when i refused as i had full insurance from Discovery he basically told me if i get 1 tiny scratch it would be £800 out of my £1500 deposit at least. Worried me the whole time i was using the car. Also, had to queue up for 45 mins to return the car in the queue with people collecting theirs. They could do with a separate desk for returns when its busy.

United Kingdom
Seat Ibiza
July 29, 2023

Pros: The car was totally fine. Clean and well maintained.

Cons: The service at pick up was indescribably bad. There was a ticket system for the 30+ people waiting but many people were served before us who came in later. The process took nearly two hours. Completely unacceptable. I am waiting for my significant deposit to be refunded.

United Kingdom
Seat Ibiza
July 26, 2023

Pros: All excellente, except the time that they toke to pick me up from the airport.

Cons: The time taken to get picked up from the airport. They said it would take 10 mins and they did take around 45 mins.

United States of America (USA)
Seat Leon
July 20, 2023

Pros: I could repeat

Canada
Seat Leon
July 17, 2023

Pros: no surprise, not trying to push an insurance

Cons: a little to slow to make the check-in but not a big problem

United Kingdom
Seat Leon
July 10, 2023

Pros: Opened on time and helped us return the car quickly to get our early flight

Cons: Wish they opened at 6.30!!!

Canada
Opel Astra STW
July 8, 2023

Pros: Very good service, very helpful agent with tips for our travel

Cons: A little wait at the airport for shuttle

United Kingdom
Seat Leon
July 7, 2023

Pros: Everything was as per the original booking.

Cons: Courtesy shuttle took a while to arrive (drop off and pick up)

United States of America (USA)
Seat Ibiza
July 7, 2023

Pros: Agent was clear in explaining all options for us.

United Kingdom
Seat Leon
July 7, 2023

Pros: The drop off agent was efficient, pleasant and helpful

Cons: When collecting the car is seemed like I was an inconvenience to the member of staff who was surly and abrupt throughout.

Israel
Seat Leon
July 3, 2023

Pros: Friendly staff, excellent car, great value

Cons: The only thing to note is that you can only return the car during opening hours.

United Kingdom
Seat Ibiza
June 22, 2023

Pros: Me cobraram 1k de euros de depósito, 100 euros para pedágios e mais 100 euros de combustível que seriam estornados em até 5 dias. Fizeram o estorno porém me cobraram mais de 170 euros e não me falaram o que é.

Cons: Me cobraram 1k de euros de depósito, 100 euros para pedágios e mais 100 euros de combustível que seriam estornados em até 5 dias. Fizeram o estorno porém me cobraram mais de 170 euros e não me falaram o que é.

Egypt
Seat Leon
June 21, 2023

Pros: In dropping of car, person in charge was really respectful and ready to support.

Cons: In dropping off the car, the shuttle bus driver inserted my luggage in car respecting FIFO. After me, came a family of 4 persons. He gave them priority and let them enter in car giving me no space to take the car. He left with my luggage in the car and make me wait for 30 extra minutes neglecting any priorities or my plane schedule. He was very rude. But finally, he presented his apologies and I catch my plane.

Portugal
Fiat 500
June 12, 2023

Pros: Staff were OK

Cons: Shabby, unmaintained vehicle had a tire blow out--VERY BAD!

United States of America (USA)
Seat Leon
May 24, 2023

Pros: Excellent service

Cons: N/A

Brazil
Seat Ibiza
April 27, 2023

Pros: Colocar lojas no aeroporto para facilitar a devolução do carro

France
Seat Ibiza
April 18, 2023

Pros: cleanliness of the car and value for money

Cons: the time to take the car and the impossibility of reaching them on the telephone, in particular because on certain telephone numbers the language for the choices to be made was Portuguese

United States of America (USA)
Seat Leon
April 16, 2023

Pros: Dropping the car at the Lisbon airport was perfect

Cons: Porto was disgraceful

Spain
Seat Leon
April 15, 2023

Pros: El coche era nuevo y limpio

Cons: Cobraron 100€ de franquicia adicional por el combustible y otros 100€ por los peajes.

Portugal
Seat Ibiza
April 15, 2023

Pros: The proficiency and simpaty of the providers

Cons: Attentive and professional

Canada
Opel Astra STW
April 10, 2023

Pros: Efficient service, friendly staff.

Cons: Everything was good.

Brazil
Seat Leon
April 2, 2023

Pros: tempo de atendimento e cortesia

Cons: Suponho falta de alinhamento dos pneus. A direção "puxava" para a esquerda em alguns momentos. Calibrei os pneus, mas o aviso de anormalidade na calibração persistia.

Canada
Seat Leon
March 23, 2023

Pros: Efficient and did not press to oversell coveraqe add-ons. Drop-off was quick and efficient. Vehicle provided was brand new.

Cons: Still some attempt to sell further coverage beyond full vehicle damage waiver. Shuttle pick-up location was a bit confusing and rental location is a bit further away from the airport than most of th rental companies

United Kingdom
Opel Astra STW
March 4, 2023

Pros: Quick and efficient service

United Kingdom
Toyota Aygo
February 14, 2023

Pros: The price and collection of car was perfect.

France
Toyota Aygo
February 2, 2023

Pros: Nothing…

Cons: They didn’t appear there

United Kingdom
Toyota Aygo
January 10, 2023

Pros: Friendly, polite staff.

Cons: Nothing not applicable.

Greece
Seat Ibiza
December 9, 2022

Pros: Front desk was very helpful, he explained everything I asked in detail.

United States of America (USA)
Mitsubishi Eclipse
November 27, 2022

Pros: It was a good service. I think record go and discover cars should work together to make it easier for customers to understand insurance and how double payment works

United Kingdom
Seat Ibiza
November 7, 2022

Pros: Polite and helpful staff.

United States of America (USA)
Seat Ibiza
October 20, 2022

Cons: Not honest people. The car had a scratch at the time of the pickup and they did not recognize it. Very desapointed. Record-go never again!!!!

France
Seat Ibiza
September 30, 2022

Pros: The car provided was clean and with good standards

Cons: The time picking-up the car could be improved if there was more agents.

Belgium
Fiat 500 Lounge
September 27, 2022

Cons: Had to wait 45 minutes outside the airport for the courtesy bus after calling 3 times!

France
Fiat 500 Lounge
September 22, 2022

Pros: aucun

Cons: pas de vehicule payé en plus

Belgium
Seat Ibiza
September 21, 2022

Pros: N.a.

Cons: - Not easy at all finding the pick-up driver at the airport. Once you arrived, you have to wait more then 30 minutes before an old van comes to pick you up. - Time spent picking up the car: 2,5 hours! - with only 3 customers in front of us. It does say something about the efficiency of the company: it seems after every customer they have another 30 minutes coffee-break. - Unfortunately the paper to point-out the damages on the car was to small.

Netherlands
Fiat 500 Lounge
September 3, 2022

Pros: good

Cons: However the car was new,the steering of the car was strange, something was wrong with the allignment of the front wheels

Canada
Seat Ibiza
August 31, 2022

Pros: This company is more concerned to keep your money than trying to helping you to get you a car. If something goes wrong with your flight, be prepared to deal with car rental issues on your own. You are in a different country, at airport and with no car and its 11pm and you call for help, the answer from this company is, send us an email and someone will get back to you withing 48 hours. This is not a company that you can count on.

United Kingdom
Fiat 500 Lounge
August 30, 2022

Pros: No issues with car

Cons: I had to pay a second deposit as a had a flat tyre and they had to replace the car. I have only been paid back one of my deposits back

Portugal
Seat Ibiza
August 28, 2022

Pros: Simplesmente a pior experiência de minha vida com locações de carros.

Cons: Idem acima

United Kingdom
Fiat 500 Lounge
August 16, 2022

Cons: Be pushed into buying extra cover for car when we already had it

Denmark
Seat Ibiza
August 11, 2022

Pros: Kind to help install child seat

Cons: Charged much more that promised Made up a lot of extra fees and deposit Did not care what contract with discovercars said Made us pay extra to have the car we had booked

United States of America (USA)
Seat Ibiza
August 11, 2022

Pros: Availability/Price

Cons: Waited 30 min for shuttle, close to 2h to get car, car had oil light up, no option to drop off car early AM so had to pay for a hotel at the airport

Canada
Seat Ibiza
August 10, 2022

Pros: Long opening hours. I could get back to pick up my cell I forgot at 19hrs. What a relief! Easy to leave the car at a different location than pick up

Cons: When I returned the car I had to ask for a prove that all was ok on the car: gaz fulled, not accidented, etc. when they hold 3k on my card and couldn’t tell me the final amount at that time. I think the customer need a back up if the contract is not finalize and car is returned. No direct phone available to call the desk - line always busy.

United Kingdom
Fiat 500 Lounge
August 6, 2022

Pros: You cancelled my contract after my flight was rescheduled and you were told and then the later flight was delayed an hour because of a medical emergency

Cons: No thought for customer

United Kingdom
Seat Ibiza
August 3, 2022

Cons: No breakdown so far of additional changes Still waiting £110 taken with no explanation

United States of America (USA)
Seat Ibiza
August 2, 2022

Pros: Record-Go employees were helpful and tentative. The best rental experience I’ve had in Portugal.

Cons: Nothing

Netherlands
Seat Leon STW
August 1, 2022

Pros: Friendly staff

Cons: - We have received a car with a technical issue on the (broken? ) adblue sensor - upon dropping off the car, I have tried to explain the issue with the car, however, the representative seemed not to be interested. As far as I know, the car was passed on to the next customer without inspection - Customer service did not respond to our request, either by phone or by e-mail. - contact details are hard to find - e-mails sent to CS may take 30 dans for a response

Belgium
Seat Ibiza
July 28, 2022

Pros: Price was good

Cons: Checkin time

United States of America (USA)
Fiat 500 Lounge
July 26, 2022

Pros: Nothing

Cons: Price was doble as it was offered on line they make me paid for insurance twice even though I paid on line. Book the car for 9 day . And they make the reservation for 10 days of when I returned the vehicle I request credit for the ten day . They denied. Asked me for a 100 $ deposit for fuel and they charged on my credit card 100$ extra for fuel even though the fuel tank was full at the time of the return. The total estimated rental initially was around 600$ for 9 day ended aprox 1200$

Portugal
Fiat 500 Lounge
July 21, 2022

Cons: The office was difficult to find

United Kingdom
Seat Ibiza
July 18, 2022

Pros: Very, very poor. Despoite assurances from phone conversations, they left my wife and I stranded at the airport. AVOID THIS PROVIDER. Even Discover Cars were unavailable and unwilling to help. Very poor service all round. AVOID. AVOID. AVOID.

United States of America (USA)
Seat Ibiza
July 18, 2022

Pros: Agents were very helpful finding a car after we mistakenly booked on the wrong day.

United States of America (USA)
Seat Ibiza
July 12, 2022

Pros: How easily they take my money

Cons: How hard it is to make a simple change to a reservation

Switzerland
Seat Ibiza
July 4, 2022

Pros: price

Cons: first car was old, unserviced and bad tyres. Only after we mentioned this we got a replacement car, which was newer and better, but still dirty.

United Kingdom
Seat Ibiza
July 4, 2022

Pros: When i pick up the car the agent was very professional, the car was nice and clean.

Cons: The bus took to long to pick up from the airport When i return the car both agents were nor very professional, they kept me waiting while wandering off doing others things, after droping the car again they kept me waiting in the bus for a long period and every time myself and the other passengers complain they just ignored us, when one of the agents dicided to take us back to the airport she left us on the arrivals insted of departures.

United Kingdom
Seat Leon
June 15, 2022

Pros: Record-go is about 10 min away from airport. Had to wait for bus. Our flight was delayed by 2 hrs, got there just in time to pick up the car before 11 pm. Staff said they would wait for us !! They stayed on and ensured we had the car before they went home after a long hot day! Can’t recommend the staff highly enough!

Cons: Nothing!

Norway
Seat Ibiza
June 5, 2022

Pros: All in all good value for money.

Cons: Impossible to reach office for shuttle, number provided never answered. Staff was more interested to close and go home. Just got keys, and that’s it. No question about we were wondering about anything/needed assistance. In short: please get the f*** out of here attitude, not impressive

Denmark
Fiat 500 Lounge
May 16, 2022

Pros: very informative

Cons: long waiting time

United States of America (USA)
Fiat 500 Lounge
May 16, 2022

Pros: nice car

Cons: It took a very long time to pick up the car and drop off. Very long lines at a peak hour on a weekend with 2 people working. We were there over an hour for both pick up and drop off and waited over an hour for a shuttle to the airport

United Kingdom
Seat Leon
May 12, 2022

Pros: straightforward staff where pleasant, specially the driver of the mini bus that took us back to the airport.

Cons: price and wait to return the car.

United States of America (USA)
Seat Ibiza
March 20, 2022

Pros: Very friendly service agents, easy drop off. Shuttle driver very patient and waited for us while we dropping off the car.

Cons: Line to pick up and drop off the car took a while. Agents were fast, but the customers before us took too long to provide documentation/decisions/etc

Portugal
Fiat 500 Lounge
February 13, 2022

Pros: O atendimento é péssimo, os funcionários não são bem treinados e não sabem lidar com pessoas, são grossos e burocráticos, farão de tudo pra você não conseguir levantar o carro, fuja desta empresa.

Cons: A conduta da empresa é duvidosa, te forçam a adquirir vários seguros / serviços, se não o fizer dificultam ao máximo para não levantar o carro, inventam regras no balcão que não constam no site de aluguer. Não consegui levantar o carro, senti total despreparo e descaso por parte dos funcionários e empresa. Cuidado com o cartão de crédito no balcão...

United Kingdom
Seat Ibiza
January 7, 2022

Pros: The staff was very helpful and kind

Cons: Nothing

Hungary
Seat Ibiza
December 1, 2021

Pros: The car I could rent was an almost new, well-equipped car.

Cons: We could hardly find the transfer bus, then I waited more than an hour in the queue to be able to pick up the car, they convinced me the insurance I had would not cover my costs although I had full insurance made with DiscoverCars, and last but not least I haven't received a bill containing all the costs I have been charged.

France
Seat Leon
November 8, 2021

Pros: Cheap price

Cons: We had to wait for a very long time to pick up the car.

Spain
Seat Ibiza
October 20, 2021

Pros: el coche estaba en buenas condiciones

Cons: No me gustó esperar 15 o 20 minutos en el aeropuerto y que nadie atendiera al teléfono. Y no megustó devolver el coche y tener que esperar que otroa gente devolviera el suyo, para llenar el bus. Buscamos agilidad y rapidez y no ha sido ágil ni rápido.

United Kingdom
Seat Leon
October 6, 2021

Pros: The car was in good condition

Cons: The customer service agent when I picked up the car was rude and abrupt. She tried the hard sell on me, saying I need to take out additonal insurance as if the car broke down for any reason whatsoever that I would have to pay to get it towed, pay to get it fixed and then claim it back from them if it were not my fault. They also wanted 85 euros to activate the road toll device even if you only use it one day. I tried to add this for the last 2 days and was told on the phone by another unhelpful

United States of America (USA)
Seat Ibiza
October 2, 2021

Cons: They were so understaffed that 4 people were running around in chaos!

Netherlands
Seat Leon
September 22, 2021

Pros: see upper text

Cons: see upper text

United Kingdom
Seat Ibiza
September 11, 2021

Pros: Staff were friendly and explained everything very well.

Cons: Not easy to know where pick up point is and waited a long time as they only seemed to have one van.

Netherlands
Seat Leon
August 17, 2021

Pros: very easy, they were very friendly. Good service

Cons: nothing

Netherlands
Seat Leon
August 7, 2021

Pros: Just perfect. Reliable, affordable, friendly and fast. Certainly come again!!!

Cons: Actually nothing. Just a thumb up.

Poland
Seat Ibiza
August 2, 2021

Pros: Everything was perfect !

Denmark
Seat Leon
July 29, 2021

Pros: Politi, good service and a great car

Cons: Waiting 45 min to comeback to The desk.

Portugal
Fiat 500 Lounge
July 19, 2021

Cons: We waited for two hours in order to take the car!! The service nr machine was only in Portuguese, the screen of the current nr serviced was seen only at the side so we didn't even know it existed and only 4 of 6 desks were servicing in rush hour. Lost 2 hours of paid car and the noon of our Saturday, when we had only two days to visit the places we wanted. Never been so frustrated before. I even wrote an email to rent the car for one more day and they never responded.

Portugal
Seat Leon
July 18, 2021

Pros: Simpatia e compreensão do trabalhador que nos atendeu.

Cons: Falta de organização e de meios humanos.

United Kingdom
Fiat 500 Lounge
June 16, 2021

Pros: good price, fast at desk and with paperwork

Cons: waited 45min at airport (with a small child in the evening) for bus shuttle to the rental desk that is only 5min drive from airport

Poland
Seat Ibiza
April 22, 2021

Pros: Amazing service. Recommended.

Cons: Everything was great !

United Kingdom
Fiat 500 Lounge
September 5, 2020

Pros: They were great, friendly and professional

Cons: No fault

Portugal
Fiat 500 Lounge
July 22, 2020

Pros: New car and very clean.

Cons: Didnt have any clear clause that the rental fee and the insurance credit card block had to be at the same card. However, they did not allow me to proceed with the rental fee payment on another card, which made me spend many taxes from overseas card. They don't have a drop-off teller, therefore, there is a long line waiting together with the pick-ups. I was the only drop-off and took me about an hour to conclude the drop-off.

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Opel Astra STW or similar
Opel Astra STW
  • 5
  • 3
  • 5
  • A/C
  • Man.
Record-go
$35.70 / per day
Porto Airport
Intermediate
Mitsubishi Eclipse or similar
Mitsubishi Eclipse
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Record-go
$35.95 / per day
Porto Airport
Compact
Opel Astra STW or similar
Opel Astra STW
  • 5
  • 3
  • 5
  • A/C
  • Man.
Record-go
$36.38 / per day
Porto Airport
Intermediate Crossover
Hyundai Tucson or similar
Hyundai Tucson
  • 5
  • 2
  • 5
  • A/C
  • Man.
Record-go
$37.57 / per day
Porto Airport
Intermediate Crossover
Hyundai Tucson or similar
Hyundai Tucson
  • 5
  • 2
  • 5
  • A/C
  • Man.
Record-go
$38.28 / per day
Porto Airport
Compact Crossover
Fiat 500X or similar
Fiat 500X
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Record-go
$40.00 / per day
Porto Airport
Compact Crossover
Fiat 500X or similar
Fiat 500X
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Record-go
$40.75 / per day
Porto Airport
Intermediate Crossover
Citroen C5 Aircross or similar
Citroen C5 Aircross
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Record-go
$46.41 / per day
Porto Airport
Intermediate Crossover
Citroen C5 Aircross or similar
Citroen C5 Aircross
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Record-go
$47.28 / per day
Porto Airport
Intermediate
Mitsubishi Eclipse or similar
Mitsubishi Eclipse
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Record-go
$47.46 / per day
Porto Airport
Intermediate
Mitsubishi Eclipse or similar
Mitsubishi Eclipse
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Record-go
$48.36 / per day
The above prices are only approximate and were last updated at 06:32 on 2024-05-28. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 1200.00), Theft Protection, Third Party Liability (TPL), Airport surcharge, Road tax, Free modifications, State Tax, Toll pass / E-toll device.
Rate excludes
Many highways in Portugal are tolled using only electronic means.
All rental vehicles are equipped with a transponder that can be used for paying for all toll roads.
You’ll be charged a service fee of1.69 EUR day up to a maximum of 16.90 EUR rental in addition to the tolls, which will be charged to your credit card after the rental period.
Personal consumption will be charged separately at the end of the rental period.
You may also be required to leave an additional deposit for tolls.
Mileage policy
If the customer plans to drive a large number of miles, he/she must return to the local car rental office to inspect the vehicle before reaching 2000 km.
Driver requirements
Minimum rental age is 19 years.
A young driver fee applies to drivers under the age of 25.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): EU countries.
Otherwise, the renter must provide an International Driver Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In order to pick up the car, the renter and each additional driver must present the following documents: passport, valid driver license, credit card on a main drivers name, booking voucher, proof of home address (e.g. Utility bill).
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: EC Karte, Visa Debit Card, MasterCard credit card, VISA credit card, MasterCard debit card, Union Pay.
The following payment methods are not accepted for payment: Cheques, Prepaid cards. If the customer wishes to use Debit cards, he/she will be required to purchase Total Comfort Cover.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Cross border rentals are allowed only upon previous request.
Crossing country borders is allowed to the following countries: Spain-Mainland, Gibraltar.
Additional charges will be applied in case the car is crossing state or region borders.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: Mobile tablet.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Details are available from the rental company's reservation office.

Additional charges will be applied.
Additional drivers must be present when picking up the vehicle.
Fuel policy
A deposit for a tank of fuel is required upon pick up.
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.

Diesel vehicles are available for an additional charge.
Alternatively, the renter may purchase a tank full of fuel at the time of rental and return the tank empty.
At time of drop off, customers should return the vehicle with a full tank and be able to show the gas station receipt confirming they have filled the tank, in order for the fuel deposit to be refunded.
Rental period
The maximum rental period per agreement is 60 days.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 360 minutes.

Pick-up & Drop-off
Mon:  07:00 - 23:00
Tue:  07:00 - 23:00
Wed:  07:00 - 23:00
Thu:  07:00 - 23:00
Fri:  07:00 - 23:00
Sat:  07:00 - 23:00
Sun:  07:00 - 23:00

Top Suppliers at Porto Airport

Carfast Rent A Car
Carfast Rent A Car
Exceptional 9.3 / 58 reviews
+351938219713 / +351935600225
Rua Vasconcelos Costa, 466
$19 - $54
Working hours
Mon:06:00-22:00
Tue:06:00-22:00
Wed:06:00-22:00
Thu:06:00-22:00
Fri:06:00-22:00
Sat:06:00-22:00
Sun:06:00-22:00
Rent-a-Star
Exceptional 9.1 / 1,420 reviews
+351918011221 / +351229400474 / +351800200490
Estrada Nacional 107 1147 Apt15 4471-905 Moreira Maia, Porto
$13 - $150
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Guerin
Exceptional 9.1 / 313 reviews
+351229415939 / +351933882740
Aeroporto Internacional Francisco Sa Carneiro, 4470-558 Maia,
$18 - $213
Working hours
Mon:06:59-23:59
Tue:06:59-23:59
Wed:06:59-23:59
Thu:06:59-23:59
Fri:06:59-23:59
Sat:06:59-23:59
Sun:06:59-23:59
Enterprise
Exceptional 9.1 / 87 reviews
+351229415939
INTL APT FRANCISCO SA CARNEIRO, MOREIRA MAIA
$22 - $137
Working hours
Mon:07:00-23:59
Tue:07:00-23:59
Wed:07:00-23:59
Thu:07:00-23:59
Fri:07:00-23:59
Sat:07:00-23:59
Sun:07:00-23:59
Turisprime
Exceptional 9 / 1,355 reviews
+351913065621 / +351210410376
Rua do Barreiro, 583 4470-583 Maia
$10 - $88
Working hours
Mon:08:59-20:00
Tue:08:59-20:00
Wed:08:59-20:00
Thu:08:59-20:00
Fri:08:59-20:00
Sat:08:59-20:00
Sun:08:59-20:00
Drive on Holidays
Very good 8.9 / 3,054 reviews
+351212697488 / +351962247403 / +351229446820
Drive on Holidays,Portugal, R. do Barreiro 583
$8 - $174
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Cael
Very good 8.9 / 418 reviews
+351927815770
Avª Arq. Fernando Távora, 2021, 4470-628 Maia
$18 - $322
Working hours
Mon:06:30-19:59
Tue:06:30-19:59
Wed:06:30-19:59
Thu:06:30-19:59
Fri:06:30-19:59
Sat:06:30-19:59
Sun:06:30-19:59
Alamo
Very good 8.9 / 224 reviews
+351229415939
Intl Apt Francisco Sa Carneiro, Moreira Maia
$20 - $126
Working hours
Mon:07:00-23:59
Tue:07:00-23:59
Wed:07:00-23:59
Thu:07:00-23:59
Fri:07:00-23:59
Sat:07:00-23:59
Sun:07:00-23:59
Opo rent
Very good 8.7 / 997 reviews
+351961761966
Av Maria Vieira Das Neves, Nº 541
$18 - $70
Working hours
Mon:09:00-19:00
Tue:09:00-19:00
Wed:09:00-19:00
Thu:09:00-19:00
Fri:09:00-19:00
Sat:09:00-19:00
Sun:09:00-19:00
Movyng Rent A Car
Very good 8.7 / 249 reviews
+351222422259 / +351930559983
Aeroporto Francisco Sá Carneiro, 4470 Maia
$37 - $642
Working hours
Mon:08:31-19:29
Tue:08:31-19:29
Wed:08:31-19:29
Thu:08:31-19:29
Fri:08:31-19:29
Sat:08:31-19:29
Sun:08:31-19:29
United Rent A Car
United Rent A Car
Very good 8.7 / 14 reviews
+351915234058
4470-558 Vila Nova da Telha
Working hours
Mon:09:00-19:00
Tue:09:00-19:00
Wed:09:00-19:00
Thu:09:00-19:00
Fri:09:00-19:00
Sat:09:00-19:00
Sun:09:00-19:00
Drivalia
Very good 8.6 / 594 reviews
+351938559950 / +351938559949 / +351229448686
Rua de Julieta Ulbaldina Miranda, Lt.5, Maia
$37 - $134
Working hours
Mon:08:00-19:59
Tue:08:00-19:59
Wed:08:00-19:59
Thu:08:00-19:59
Fri:08:00-19:59
Sat:08:00-19:59
Sun:08:00-19:59
SIXT
Very good 8.6 / 591 reviews
+351255788199
Francisco Sá Carneiro Airport, 4470-558 Maia
$18 - $377
Working hours
Mon:07:00-23:59
Tue:07:00-23:59
Wed:07:00-23:59
Thu:07:00-23:59
Fri:07:00-23:59
Sat:07:00-23:59
Sun:07:00-23:59
Thrifty
Very good 8.6 / 29 reviews
+351219426300
Francisco Sa Carneiro
$20 - $171
Working hours
Mon:06:00-23:59
Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
Sat:06:00-23:59
Sun:06:00-23:59
Carwiz
Carwiz
Very good 8.5 / 19 reviews
+351915234058
R. da Botica 155, 4470-575
$85 - $115
Working hours
Mon:09:00-19:00
Tue:09:00-19:00
Wed:09:00-19:00
Thu:09:00-19:00
Fri:09:00-19:00
Sat:09:00-19:00
Sun:09:00-19:00
Dollar
Very good 8.4 / 68 reviews
+351219426300 / +351210413333
Aeroporto Francisco Sá Carneiro, 4470-995 Maia
$15 - $180
Working hours
Mon:06:00-23:59
Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
Sat:06:00-23:59
Sun:06:00-23:59
Avis
Avis
Very good 8.3 / 30 reviews
+351229436900
Aeroporto Porto
$29 - $126
Working hours
Mon:07:00-23:59
Tue:07:00-23:59
Wed:07:00-23:59
Thu:07:00-23:59
Fri:07:00-23:59
Sat:07:00-23:59
Sun:07:00-23:59
Centauro
Very good 8.2 / 529 reviews
+351308810777
Joaquim Alves de Sousa Moreira,148, 4470-573 Maia
$7 - $39
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Budget
Very good 8.2 / 88 reviews
+351229436900
Aeroporto Porto
$24 - $126
Working hours
Mon:07:00-23:59
Tue:07:00-23:59
Wed:07:00-23:59
Thu:07:00-23:59
Fri:07:00-23:59
Sat:07:00-23:59
Sun:07:00-23:59
PRO RENT
PRO RENT
Very good 8.2 / 6 reviews
+351931111113 / +351010928
4470-558 Vila Nova Da Telha
$17 - $131
Working hours
Mon:08:00-20:59
Tue:08:00-20:59
Wed:08:00-20:59
Thu:08:00-20:59
Fri:08:00-20:59
Sat:08:00-20:59
Sun:08:00-20:59
First Rent
Very good 8.1 / 444 reviews
+351229568856
Francisco Sá Carneiro Airport, 4470-558 Maia, Porto
$26 - $177
Working hours
Mon:09:00-19:00
Tue:09:00-19:00
Wed:09:00-19:00
Thu:09:00-19:00
Fri:09:00-19:00
GreenMotion
GreenMotion
Very good 8.1 / 121 reviews
+351914100726
Rua da Estrada, 477, Lote 7 - Crestins, 4470-600, Moreira da Maia
$10 - $44
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Drive&Go
Very good 8 / 626 reviews
+351961829346
Praça do Exército Libertador 48, 4470-601 Moreira
$45 - $64
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Europcar
Very good 8 / 78 reviews
+351229482452
AEROPORTO DO PORTO
$19 - $232
Working hours
Mon:06:30-23:59
Tue:06:30-23:59
Wed:06:30-23:59
Thu:06:30-23:59
Fri:06:30-23:59
Sat:06:30-23:59
Sun:06:30-23:59
Key'n Go
Very good 8 / 8 reviews
+351211451595
Aeroporto Francisco Sá Carneiro Avenida das Rent a Cars - Aeroporto do Porto , Edificio Goldcar , 4470-995, Maia , Porto
$46 - $50
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Specific Rent
Specific Rent
Very good 8 / 3 reviews
+351911957575 / +351915234058
R Botica 155 Moreira Da Maia
Working hours
Mon:09:00-18:59
Tue:09:00-18:59
Wed:09:00-18:59
Thu:09:00-18:59
Fri:09:00-18:59
Sat:09:00-18:59
Sun:09:00-18:59
Tangerine Rent A Car
Tangerine Rent A Car
Good 7.9 / 155 reviews
+351939705337
Rua Vilar Do Senhor 52, Loja D, Vila Nova Da Telha 4470-826 Maia
$25 - $169
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Ok Mobility
Good 7.8 / 861 reviews
+34902360636 / +351962739091
Avenida Mario Brito 4055, Perafita, 4455-496
$6 - $65
Working hours
Mon:06:00-23:00
Tue:06:00-23:00
Wed:06:00-23:00
Thu:06:00-23:00
Fri:06:00-23:00
Sat:06:00-23:00
Sun:06:00-23:00
Opcao Rent a Car
Good 7.8 / 394 reviews
+351934000500
Porto Airport: Rua Da Estrada Nº479, Lote 6, Lugar De Crestins, 4470-600, Maia
$6 - $110
Working hours
Mon:09:00-17:59
Tue:09:00-17:59
Wed:09:00-17:59
Thu:09:00-17:59
Fri:09:00-17:59
Sat:09:00-17:59
Sun:09:00-17:59
Hertz
Good 7.8 / 24 reviews
+351219426300
Aeroporto Francisco Sá Carneiro, 4470-995 Maia
$19 - $178
Working hours
Mon:06:00-23:59
Tue:06:00-23:59
Wed:06:00-23:59
Thu:06:00-23:59
Fri:06:00-23:59
Sat:06:00-23:59
Sun:06:00-23:59
Goldcar
Good 7.7 / 942 reviews
+351211451595 / +351211451381
Avenida das Rent a Cars - Aeroporto do Porto , Edificio Goldcar , 4470-995, Maia , Porto.
$16 - $49
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
ValpiRent
Good 7.7 / 315 reviews
+351934000500
Porto Airport: Rua Da Estrada Nº479, Lote 6, Lugar De Crestins, 4470-600, Maia
$55 - $174
Working hours
Mon:09:00-17:59
Tue:09:00-17:59
Wed:09:00-17:59
Thu:09:00-17:59
Fri:09:00-17:59
Sat:09:00-17:59
Sun:09:00-17:59
Keddy
Good 7.7 / 174 reviews
+351229482452
AEROPORTO DO PORTO
$15 - $57
Working hours
Mon:06:30-23:59
Tue:06:30-23:59
Wed:06:30-23:59
Thu:06:30-23:59
Fri:06:30-23:59
Sat:06:30-23:59
Sun:06:30-23:59
International Car
International Car
Good 7.7 / 2 reviews
+351300500406
Rua Das Farrapas Nº 13 Fracção I
$15 - $238
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
National
National
Good 7.7
+351229415939
Intl Apt Francisco Sa Carneiro
Working hours
Mon:07:00-23:59
Tue:07:00-23:59
Wed:07:00-23:59
Thu:07:00-23:59
Fri:07:00-23:59
Sat:07:00-23:59
Sun:07:00-23:59
Auto Industrial Rent
Auto Industrial Rent
Good 7.6 / 1 review
+351919776753 / +351912747051
R. Óscar Da Silva 3035, 4455-520 Perafita, R. Óscar Da Silva 3035, 4455-520 Perafita
$31 - $191
Working hours
Mon:09:00-18:59
Tue:09:00-18:59
Wed:09:00-18:59
Thu:09:00-18:59
Fri:09:00-18:59
Sat:09:00-17:59
Sun:09:00-17:59
Autocunha Car Rental
Autocunha Car Rental
Good 7.6
+351963569848 / +351963569849
Francisco Sá Carneiro Airport, Av. do Aeroporto, 4470-558 Moreira
$30 - $35
Working hours
Mon:09:00-19:59
Tue:09:00-19:59
Wed:09:00-19:59
Thu:09:00-19:59
Fri:09:00-19:59
Sat:09:00-19:59
Sun:09:00-19:59
Firefly
Firefly
Good 7.5 / 52 reviews
+351219426300 / +351210413333
Rua Do Barreiro, 492
$10 - $25
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Flizzr
Flizzr
Good 7.5 / 5 reviews
+351255788199
Rua do Barreiro 65, 4470-573 Maia, Porto
$18 - $25