Drivalia at Porto Airport

Pros: First class

Cons: Nonr

Cons: See above comment. A Jeep 4X4 is not a compact vehicle.

Pros: Friendly and efficient. No hassles or unexpected fees. The hold is just a hold and we knew about it in advance.

Cons: Would recommend SADORENT. No complaints

Cons: the car was quite scratched and had some more damage in the front. but other than that, it was all good

Pros: Helpful and friendly staff. As new car, clean, reliable and excellent rental price

Cons: Nothing

Cons: They knowingly gave me a car with an empty tank of gas and said "you can just return it empty." They also forgot to include the charging cord for the car and this led to a lengthy conversation between agents when I was trying to return the car, looking for the cord in the back office. In general, they weren't very friendly either.

Pros: SADORENT had the best price so far for the kind of car we were needing. The service at pick up and drop off was very polite, professional and accommodating since we request a pick up office different than the one we picked when we initially made the reservation. They helped us with no hesitation. I don’t know what it’s like when you have situations, but I like their services..

Cons: Nothing.

Pros: Faster than most, good cars and shuttle service

Pros: Fast, friendly and professional service. There was no wait either picking up or dropping off the car.

Cons: Rent-a-car companies off site from the airport are obviously less expensive, I just wish they were at the airport. the shuttle drive from SADORENT was about 8 minutes away from the airport.

Pros: Fast service, good vehicle and no sneakiness.

Cons: A brand new unblemished car is a bit scary.

Pros: Great agents, very helpful and efficient

Cons: It's a shame the car can't be picked up and dropped at the airport without the extra fee when it's out of hours

Pros: Very easy process & great staff

Pros: When returning the car. The agent realized the contract was shortened and refunded the difference in a different location drop.

Cons: The agent was not helpful in checking the car out. The voucher was not able to be found from Discover. It appears that there needs to be more communication between the two companies. The process was very slow and involved way to may details that were completed on line but, none of the information was available to the agent.

Pros: good quality / cost ratio, new car ( not Audi Q2, as expected but... )

Cons: have to stand ca 45min on a sidewalk to wait for the shuttle bus to come, took nearly 1,5h from phonecall to abfahrt

Pros: Quick, efficient, friendly, genuine

Cons: NA

Pros: Transport to and from airport to their parking lots.

Cons: High deposits locked on my credit cards in case of damage etc.

Pros: Highly recommend, the best value for our trip

Pros: customer service

Cons: N/a

Pros: A great experience. The staff were very friendly and made sure that I picked up and dropped off my car as quickly as possible. They were very clear in all terms of the rental. I highly recommend renting from them.

Pros: Timely service provided by all the agents we dealt with.

Cons: We payed quite a premium for an automatic vehicle (as compared to a manual), but I suppose that is a market issue :) It wold have been nice to have less deposit (2000 euro is a lot of money to have frozen).

Pros: car pickup was friendly and quicik

Cons: when car was dropped off the person in charge was licking his fingers and looking for dents or scratches so that we could pay more, eventually he did ,insisting that we have to pay for a scratch that is not noticeable.Then he did the same with the rims of the tires. I always book with europcar and never did the people who work there lick their fingers to find scratches. This year we decided to try this company and we are very dissapointed.

Pros: Once at rental location, smooth process

Cons: Took to long to find representative at airport

Pros: Professional and courteous. No pressure sales. Good quality cars.

Cons: Having to phone on arrival to organise pick up could be difficult or expensive for some people. It would also be nice to be directed to a space nearby where I could spend more time getting acquainted with the car before driving off. It would be nice to have a copy of the return sheet when dropping off the car.

Pros: Clear and honest. No hidden fees or any dishonest behavior.

Pros: Nothing. When I booked a car I planned for CDAR but got EDAR instead. Also, the information provided by the representative is inaccurate and misleading. Drop off location at Lisbon airport was told to be opened 24 hours. Instead the guy has closed it at 9 PM and left.

Cons: The company has provided absolute junk car. It was supposed to be an automatic transmission. In reality it could no stand on a steep slope without hand brake and it one could not go up the hill after stop without hand brake application. Even on the flat surface transmission is very slow to adjust to the driving conditions and has to be switch for manual operation. Another terrible thing about SADORENT is that it mixes two different car classes CDAR and EDAR.

Cons: There was no desk or representative at Porto airport!

Pros: Service was very professional and easy.

Cons: A little trickier logistically due to where you pick the car up and having to get in touch with a representative.

Pros: Friendly, efficient and speedy service.

Cons: Everything was provided with professionalism and respect. No concerns.

Pros: The agent on pick up very friendly and helpful

Cons: The return car agent was a bit rude

Pros: i can easily find an automatic mini-van for 7 people.

Cons: your office are not easy to find,even they are near the airports.