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Viaggiare at Catania Fontanarossa Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Cons: Took a long time to get the car, the depot had power cuts which delayed picking up. We were supplied a car which claimed to have no damage, in fact there was a dent on the wheel arch which luckily my picture proved it wasn't me, and a scratch on a hub cap which my picture was taken too far away to show but also wasn't me. Why supply a car with damage which isn't declared? To rip people off!
Pros: The women in Palermo who we dropped the car off to was friendly.
Cons: When we picked the car up, the fuel light was already on so we immediately had to drive to a gas station. We were expecting a Fiat because we were in Italy and this is what was advertised. Instead we got a car brand we’d never heard of (Mahindra) that didn’t feel safe. At one point, the seat belt opened when we went over a bump. We requested a different car upon collection but the agent told us it wasn’t possible. They weren’t helpful.
Pros: Checkin staff at desk. Staff at return
Cons: Car exterior was dirty. Staff at collection point not interested in showing where vehicle was located in lot
Pros: efficiency
Cons: long wait on arrival to pick up
Pros: personale gentile
Cons: acqua tergivetri vuota, no antenna radio, poche indicazioni nel voucher per trovare agenzia
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 24.
Maximum rental age is 85 years.
A senior driver fee applies to drivers over the age of 75.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
Otherwise, the renter must provide an International Driver Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
Only physical driver's licenses are accepted (not digital versions).
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa. Any other cards or cash payments are not accepted.
Credit card must be valid during rental period for at least 180 days.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.
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