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RentalPlus at Catania Fontanarossa Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: absolutely all
Pros: Very straightforward and efficient
Cons: Signage could be better when it comes to drooping off the car but it wasn't difficult to find
Pros: Collection and drop off made super easy!
Cons: Nothing at all!
Pros: New car with low mileage, great condition. Friendly staff, good prices and normal deposit, I had 500 blocked for a Panda, most rental agencies block up to 1800 for this car-categorie in Catania airport. AMEX is accepted which can be a problem at other agencies.
Cons: Returning the car could be faster with a own return-desk at the parking, now you have to return the key at the rental desk and then walk outside with the agent, if you are in a hurry this could take up some time.
Cons: Try to sell all possible insurances.
Pros: New cars
Cons: 1. The service representatives are VERY slow in processing customers. It took about an hour to process us, given all the data was there already it's ridiculous. 2. the car wasn't ready even after all the time we spent at the counter. 3. when we had a problem, they offered to send a tow truck to pick the car up, and leave us in the middle of nowhere, and asked us to come pick a replacement car from the same place we picked the first car. (about 100 KM from our hotel...)
Pros: The price is excellent. Close proximity to Catania airport. Drop-off after midnight. Unlimited mileage.
Cons: They forced us to take a full insurance & they block 100€ for the gas which we brought it full but they never returned the money while I sent several emails, left without reply from their side
Pros: Fast service, great value, easy and convenient.
Pros: Very friendly and efficient representatives - Franchesco and Neomi - quick service, did not try to push for other services (e.g. insurance), exact explanations - and a car exactly as ordered!
Cons: nothing - everything was just perfect!
Pros: The cost was very reasonable
Pros: Correct and fast
Pros: car was quite new and blocking sum was relatively low compared to others
Pros: Quick and easy setup
Pros: Almost new car (12160 km when we picked-up), whiteout any damages
Cons: The car was a bit dirty inside (strange dust lines on board/plastics, solar cream on the door faces)
Pros: Absolutely nothing. One of the worst companies I have ever come across in my life. Terrible service.
Cons: It was not clear where to find the company. “Meet and greet” never happened. Queued for 2 hours. Once we got to the front, we’re told the car would be 1 hour more. So 3 hours late. Absolutely terrible and will be telling anyone that will listen!
Pros: new car, clean car, fast service
Cons: car dropping is complicated, bad signalisation on parking, no rental company sign anywhere
Pros: The rental agents was unskilled, she didn't know that exist also wireless credit card, she tried to propose us another assurance in order to accept our credit card
Cons: Time taken to collect and queues for all the companies meant it was chaos, this could be much better
Pros: Stuff understandable and King, nice car fast process.
Cons: Bit expensive also nobody around to check the car but lucky I always take a video.
Cons: I have problem with refund. Due to credit card problem reservation was paid twice!!! But as told, I should receive refund that i never did receive
Pros: Nice good quality car, after car return full deposit sent back to my credit card in few days.
Cons: I could not find the place in the airport, wrong description of it at the voucher - when I called the place numerous time - no one picked up :(
Pros: The car itself, the price and the drop off
Cons: The car pick up process was the most inefficient and slow I have ever experienced
Pros: Easy service and a brand new car - perfect!
Cons: Having to pay using a credit card for both the rental and insurance as I get charged fees to use. Would have preferred to use a debit for the bill and credit for insurance
Pros: Very friendly team. Easy booking. Easy check out. Easy return. Good price. Electronic 'paperwork'.
Cons: Difficult to find pick up desk from terminal as it's not on the paperwork and not sign posted. Return was ok but very difficult to find the right entrance to the drop off area as it's not signposted. Ended up going in the exit!
Pros: Nothing! I've had much better service from all the other car companies. This was the worst.
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Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available only by previous request.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Pick-up & Drop-off