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ACARENT at Catania Fontanarossa Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Easy to proceed, agent was OK to deal with.
Cons: We got dirty car with half full tank - this was just beginning. After return (early morning) we came home and received an email that they found a small damage (three tiny scratches on the bonnet) and charged us 365EUR for this. Renting cost for 10 days was like 280EUR so they almost doubled their profit. Luckily we ordered insurance coverage from Discovercars and the refund me all money.
Cons: No radio antenna (broken), no windscreenwash available (empty), scratched all-over.
Cons: They found a pretext for not delivering the cars
Cons: Car had not been cleaned, it has several scratches, it had no wiper fluid, it has a warning signal on the dashboard that I was told to ignore, and at the end when returning the car
Cons: Ritengo non corretto che il mancato possesso della carta di credito sia pari a 270€ per l'assicurazione completa + ulteriori 200€ di cauzione
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 74 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
For vehicles in groups Economy, Compact, Standard, Intermediate, Fullsize a driver license issued at least 2 years ago is required.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): EU.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available only by previous request. Additional charges will be applied. Details are available from the rental company's reservation office.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
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