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WAYCAR at Catania Fontanarossa Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Not a lot.Told by the person assisting Waycar that the car could come back anytime in the morning we then found out that an hour 10 min. late invoked a penalty
Cons: Due to Etna eruptions a late arrival at a different airport meant messaging the company by phone and text to say it would be after eight p.m. for our arrival as we were on a 4hr minimum coach drive from Trapani.3 phone numbers on the booking do not identify which office is Catania Airport and our last text was not acknowledged.Arriving at 8.40 pm the office was closed.With the help of another company next door we managed to get a Waycar person to attend who did not speak English
Pros: The car itself was good and the service!
Cons: The car was very dirty the tires were not properly inflated, making it unsafe to drive!!. There was no windshield washer which meant I had to drive with a dirty windshield for a longer time, before I could refill !!! this and the tires!!!
Pros: The service at the drop off point in Palermo was excellent.
Cons: The service at the pickup point was very casual and slow.
Pros: Fast service
Cons: At the last day of our rental someone stole the radio from the car. A very clean job, as, strangely enough, there was no other damage to the car. The car rental company charged us a ridicously high amount of money for that, despite the fact that they told us that the radio itself was of a trivial value.
Pros: The guy was friendly but they are hopelessly under-staffed
Cons: Having wait so long, the complicated contract (six signatures), the sense that they would charge us for other people's damage if they could, the poor state of the vehicle...
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 24.
Maximum rental age is 80 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license. Only plastic, credit-card style driver’s licenses are accepted; paper licenses are not accepted.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.