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Ok Mobility at Catania Fontanarossa Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Super quick drop off.
Cons: As mentioned above. The issue around the insurance cover.
Pros: The employees of OK mobility were friendly and professional. They dealt with the pick up fairly quickly. I also suggest strongly taking full insurance in Sicily as the Sicilians drive quite wildly.
Cons: The car itself was scratched a lot. We were told that the car was scratched but we felt a bit terrified once we saw the state of the car (their deposite is high). We took the pictures from literally every angle of the car and at the drop off the employees of OK mobility asked us about a few scratches. Luckily, we made tons of high quality photos which saved our money. It ended up fine but be careful with Lancia Ypsilon with scratches. Take 20 min to take the photos of every smallest scratch.
Pros: The guy who helped us get the car. He was very nice!
Pros: Car was pretty good.
Cons: They insisted on us out taking out their full insurance package as we had UK not EU driving licence. We had to pay and extra 325 Euros on top of the base hire price of 507Euros. We had already had comprehensive car hire insurance policy prior to renting the car so extra insurance not needed. If we did not do this they would cancel the hire car. The agent took me to the Avis desk to get a quote from them for an on the spot hire - it was 950 Euros to prove her deal was the best. A total Con!!!
Pros: Very good service and car was ideal. Definitely recommend.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 26.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
Driver licenses from the following country(ies): China will be accepted only if the translation is approved by the Consulate or Embassy.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
ID documents must be hard copies; documents held on mobile devices will not be accepted.
It is only possible to pay and leave a deposit using the same card.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card.
The following payment methods are accepted: Visa Debit Card, MasterCard debit card.
It is only possible to pay and leave a deposit using the same card.
If the customer wishes to use Visa debit card, MasterCard debit card, he/she will be required to purchase Super Insurance.
American Express is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.