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RentSmart24 at Catania Fontanarossa Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Cons: Shit service. Because we arrived for pick up 2 and a half hours late we had our reservation cancelled. No refund! We were told that it was written down. But in my reservation there was nowhere written. We were not refunded €113. Well I think they regret that they kept the €113 😀. I sent them a 4 emails with my complaint but they never got back to me.
Cons: Am platit o masina cu asigurare full si de la firma de inchiriere mi-au mai cerut inca o data suma de 147 de euro spunand ca adigurarea care am platit o eu nu e valabila. O mare teapa cu inchirierea de la distanta. Colac peste pupaza am platit si 350 euro garantie care nu i-am mai vazut inapoi.
Cons: I was given a car without air conditioning in hot weather although it was part of the booking conditions and customer service ignored my two requests to change the car to a one with expected equipment, even though they had several days to do it.
Cons: Agent was less than helpful
Pros: Night fee. We choose them because we wanted to assure the car pick-up if the flight would delay. The night fee is unfair, given it was 2 times the rent price.
Cons: The guy at the reception was drinking alchool during working time.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A senior driver fee applies to drivers over the age of 75.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): Israel, United Kingdom, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license. In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
The vehicle must be returned in an acceptably clean condition in order to avoid additional charges.
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