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RentSmart24 at Catania Fontanarossa Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Rental agent was efficient and informative.
Pros: Great value for money, efficient check-in/ drop off, clean nearly new vehicle. No unexpected surcharges for dents, cleaning, etc (we’ve returned vehicle clean and in a good condition).
Pros: Quick in collecting and delivering the car.
Pros: Very friendly and not pushy. Professional car check
Cons: Poor directions. What 3 words would help
Pros: Friendly service
Cons: Slightly hard to find their reception from the airport, but I understand it is a busy area with competing businesses
Pros: The car was superb (panda Hybrid) and there were no pushy sales once we explained we had our own excess policy.
Cons: a little pricey, and should have been full to full, whilst it wasn't full and we had to try and match the petrol level on return. but we had no issues.
Pros: I can wholeheartedly recommend it, everything went smoothly and to my satisfaction, we even had the car changed on request, when I noticed that there was something wrong with the clutch, compliments of Alberto, who took care of everything.
Pros: Very kind staff
Cons: all good
Pros: Cheapest car we could find, good value I suppose.
Cons: Bad English speaking service desk. Took a long time to receive the car but it might have been due to the language barrier. They mentioned we should return the car with a clean interior which I have never heard before. I guess we took care of the inside (as well as the outside) and also cleaned the interior as good as possible when you don’t have the right equipment before returning. There was no issues upon returning the car.
Pros: Almost new car in a very good condition.
Pros: Friendly customer service, smooth process, and a clean new car.
Pros: Great service
Cons: Nothing negative
Pros: Excellent car and service.
Cons: Difficult to find - not well signposted.
Pros: Quick to get and drop off the car
Cons: The car had some bumps already when we rented it and they wanted to charge us for it once we returned. Good luck we took photos of the injuries at the pick up.
Pros: New car with low mileage.
Cons: Two things were terrible. The advertise in there specifications that the fuel policy is full tank to full tank. Only got 1/2 tank. They know it is hard for customer to fill the tank 1/2 full and they always come out ahead because customer always overfills. The worst. In there specifications they state they are open for 24 hours a day. They also state there will be an extra charge for pick-up and drop off after reg business. No reg. business hrs stated. Close at 20:00 158 euros extra.
Cons: They unreasonably stung us for 300 euros for two trivial wear & tear scratches - we had no accident or collision - which I will have to reclaim from the policy u sold me
Pros: Ich habe viel Probleme ! Ich habe de. Auto nicht genommen weil der Vermieter bis 20 Uhr mit Kredit Karte bezahlen kann
Pros: fast pickup fast drop off brand new car kind and helpful desk office will be my first choice
Cons: the position of the rental desk was a little hard to find without internet