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Felirent at Catania Fontanarossa Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Staff was slow and even didn't bother to get my to rented car. They pointed the finger and just said " Walk down towards blue flag and you will find your car" Car was parked like a 300m far away at least
Cons: As above plus they charge me extra 10 euro for washing a car after return
Pros: Very pleasant agent who explained everything in full.
Cons: Nothing
Pros: non
Cons: A lot of additional charges. Rude service. Negligence of customer feedback.
Pros: Good price.
Cons: Reservation indicated that the gas would be Full. It was not. Had I not taken a photo before I left the lot Felirent would have charged me upon return. (Is this DiscoverCar fault or Felirent?) When I picked up the car, the agent refused to join me at the lot to do inspection together. Absolutely refused saying it was incumbent upon me to take photos. Good thing it was daytime and not night! No flat repair stuff at first inspection. No doubt I’d be charged for this had I not had photo proof.
Cons: During my booking I decided to pay extra money (9 euros per day) just to be sure that in case of any damages I will have a free head (the booking page guaranted the insurance). But while taking the car, the Agent said that this insurance is nothing for FELIRENT SRL. And he offered his insurance 163 euros for 9 days. Greatly confused, but I paid.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 80 years.
A senior driver fee applies to drivers over the age of 75.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must be written in Roman alphabet.
Driver licenses will be accepted if issued in the following country(ies): Iceland, Liechtenstein, Norway, Switzerland, United Kingdom, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
A driver's license printed in a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc.) must be supplemented by an official translation issued by an embassy or other authority.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: valid driver license, credit or debit card on a main driver's name, Passport or ID card, booking voucher.
The excess/deductible will double if the theft or fire occurred in the following location(s): Campania, Puglia.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available only by previous request.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.
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