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Felirent at Catania Fontanarossa Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: There were no customer at the office, so I did not have to wait. However the pick up was very slow when I had to change the engine failed car to a new one because the agent was not familiar with the procedure and had difficulties to do the paperwork.
Cons: My credit card was not working, they forced me to buy the 450 Euro Gold protection package. The car reported engine failure after 20 km and turned to engine protection mode, so it was very slow. The company was not able the give an other car, one day later they fine one, but declined to deliver it to my hotel, I had to travel with the engine falilured car to the airport. They refused any compensation, I even paid for the day I delivered their faulty car.
Cons: It was not mentioned anywhere that you have to pay additional insurance directly to Felirent (which cost more than the whole rent) beside the insurance we paid through discovercars.
Cons: The agents try to bully you into buying their insurance. They fear monger you to the point where they don't want to accept you declining their insurance.
Pros: Staff was slow and even didn't bother to get my to rented car. They pointed the finger and just said " Walk down towards blue flag and you will find your car" Car was parked like a 300m far away at least
Cons: As above plus they charge me extra 10 euro for washing a car after return
Pros: Very pleasant agent who explained everything in full.
Cons: Nothing
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 80 years.
A senior driver fee applies to drivers over the age of 75.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must be written in Roman alphabet.
Driver licenses will be accepted if issued in the following country(ies): Iceland, Liechtenstein, Norway, Switzerland, United Kingdom, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
A driver's license printed in a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc.) must be supplemented by an official translation issued by an embassy or other authority.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: valid driver license, credit or debit card on a main driver's name, Passport or ID card, booking voucher.
The excess/deductible will double if the theft or fire occurred in the following location(s): Campania, Puglia.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available only by previous request.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.
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