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Maggiore at Catania Fontanarossa Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: The price was low and the service was fairly quick
Cons: The fact that they insist on extras so much it's difficult to tell them "no, thank you"
Cons: A 22% tax is added to the final amount.
Pros: efficient service
Cons: alittle difficult to find the service desk,but we got there in the end.
Pros: Trotz großem Andrang, schnelle Abwicklung, tolles Auto
Pros: Auto nuova.
Cons: A detta loro, causa server non funzionante, non è stata avviata la procedura telematica di noleggio. Un pò per necessità causa carenza di tempo e un pò in buona fede mi sono fidata del personale del desk e ad oggi ancora attendo ricevuta e tutto il resto. Ai recapiti forniti non risponde nessuno e mi sono dovuta rivolgere al centro assistenza sperando di non incorrere in brutte sorprese. Pessima esperienza.
Pros: Friendly staff who were very knowledgeable and understanding and polite
Cons: I think that a member of staff should inspect the vehicle in the presence of the customer prior to the customer leaving the rental location, this would negate any allegation of damage caused by the customer.
Pros: The car, I had got, was very new and clean inside.
Cons: 1. The car was bigger than I needed. The car was a big Chinese car with a small weak motor pervading burn smell inside the compartment. 2. I have been lied to for the amount of money I will pay. The amount, they told me, was without the VAT included.
Pros: Helpful staff.
Cons: It was hard to find at the airport.
Pros: good service
Pros: Straight forward. Not to insistent on additional (and usekess) insurance coverage.
Cons: The fact that a one way fee is charged, even if the drop-off was at a (the) major airport, considered that probably quite a few customers choose to fly in and out from different airports after a road trip.
Cons: There is nothing I didnt like
Pros: Dropping off the car was efficient.
Cons: 2 hours waiting for just picking up the car ! I needed to find the car by myself, I just got the key at the desk and then needed to look for the car alone. At the desk there was somebody who didn't know a thing about the amounts on the paper I had to sign...
Pros: The service agent (Giulia) was professional and friendly once we reached the desk. The car was a new model and in good condition.
Cons: Arriving at the rental centre it wasn't obvious that you have to take a ticket to get served in turn. There were too few agents given the soul destroying queue - around 30 in front of us - the wait was over 2 hours which is unacceptable. There should be a simple online process or the ability to enter details whilst waiting in the queue at the rental office.
Cons: Not really visible signs of Maggiore
Pros: Quick drop off
Cons: Additional services pushed although not ordered
Cons: Waiting so long in line to pick up auto
Cons: really tough to find the office and then to find the place where to drop the car. We waited fo almost 2 hours before to pick up the car and finally the car was really dirty
Cons: Non controllano le auto che noleggiano sul contratto che ti danno e poi quando restituisci ti addebitano gli eventuali danni 😡😡😡
Cons: We got an upgrade bur the car was very big and this is not very convenient in Sicily’s narrow street. I rather would have received the car I booked. And when i came home I noticed that 2 amounts were cashed from my credit card which should have been credited from the invoice from maggiore. I sent a mail to discovery card but I only receive mails that you are too busy at the moment. I urgently want my money be refunded.
Pros: I was trick to bye a differnt inssurence
Pros: The best service was by dropping off the car. Very nice man - his name was Calogero. Quick and without problem
Cons: The picking up the car was a bit to long
Pros: Telephone check-in
Cons: Difficulty to find the rental desk
Pros: Decent car
Cons: Directions and signage to Maggiore could be better, both for collection and drop off
Pros: The car was in excellent conditions
Cons: It took forever to pick up and return the car They charged me twice for the one way service fee, even though I could prove to them I had already paid it