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Optimo Rent at Catania Fontanarossa Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: nice, efficient, good car
Cons: 1) asking for extra insurance fees in addition to the full coverage I did in the reservation. 2) didn't contact me until now to tell me they got the car back and that they return my 300 euro deposit.
Pros: We haven’t liked anything at all! What a lack of hospitality!! To tell people who for the first time in their lives enter Sicily and have saved some money to have a nice holiday, to tell those people in the first 10 minutes after arriving at Catania Sicily that their car is given away and that there is No other choice than spending an extra €398,- is so enormously cruel to do!! In fact it made us decide to never ever come back to Sicily again and we won’t even recommend people to visit Sicily.
Cons: You have to understand that we wanted to visit Sicily already 2 years ago for our 12,5 year marriage anniversary. We wanted to celebrate that with our children on Etna. Due to Corona we couldn’t go. So we we’re excited to go now! The €398,- was the exact amount of money we needed to visit Etna with the 4 of us. We are no rich people so the €400 that we saved to visit Etna went to the car! Can you even imagine what that feels like! After 2 years of wanting to go on the Etna!!
Cons: Tried to scare me into needing to purchase further insurance when I already had myself covered for all eventualities, including excess cover.
Cons: Unfortunately I did not have the credit card pin code and I was denied the possibility to pay by credit card using the signature on the receipt. so to collect the car I was forced to pay an additional 220 euros to OptimoRent, otherwise no car!
Pros: Great service.
Cons: just a little expensive the insurance in my opinion.
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 75 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): Italy, EU.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, credit card, valid driver license, booking voucher. Renters from the following country(ies): Italy must provide the following documents: passport, credit card, valid driver license, booking voucher, proof of home address (e.g. Utility bill) in order to collect the car.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa. Any other cards or cash payments are not accepted. For the Luxury, Premium car group, a minimum of two credit cards issued on the main driver's name are required.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
All extras are available at the rental counter. Prices vary, depending on the rental period.
Delivery/collection service is not provided.
In case of renting at the airport location, the customer must provide a valid flight number in order to make a reservation.
A damage administration fee of 150 EUR will apply in the event of an accident or damage to the car.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
Pick-up & Drop-off
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