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Dollar at Catania Fontanarossa Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Nice office lady
Cons: They gave me a completely different car, the car was already damaged in several places. The car was so low that it could not be driven on a worse road. The deposit was not blocked on the credit card more than 1 week after the car was returned.
Pros: lady took us all the way to the car pick up, very kind
Cons: it was all great
Pros: Speed and quality
Cons: Familiarity with the hybrid technology of the car and not yet released the deposit of 700 EUR from my credit card
Pros: When picking up the car I was first given a Lynk & Co SUV which I was not comfortable driving. I went back to the desk (as this was my first time renting a car on top of driving an SUV!) where Annalisa helped me a lot and gave me a Toyota C-HR instead which was a wonderful car to drive. The drop-off was really efficient at around 8am in the morning where Marsio checked the car and helped with the drop-off!
Cons: I had to wait over 2 hours at Catania airport to collect the car as there weren't enough staff to check everyone in - this could be because Hertz recently acquired Dollar and Thrifty so they should have more staff but it seemed only those from Hertz were there
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
UK customers must bring their DVLA check code along with their photo ID. This check code can be obtained from the DVLA website.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form. For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license.
Only physical driver's licenses are accepted (not digital versions).
In addition to documents mentioned previously, the customer will need the following: return flight ticket.
Prices for extras are shown on the booking page.
Electric vehicles must be returned with the same battery charge they had when picked up to avoid additional charges (on a per kWh basis). An additional admin fee will be charged if a vehicle is returned with less than 20 % battery charge remaining.
By law, winter tires are mandatory on all roads from 15.11 to 15.04 in the following regions: South Tyrol.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.