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Automania at Catania Fontanarossa Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: La serietà
Pros: easy drop off, quick inspection, good photos of car before and after rental, process of pre-recording all the existing the dents and scratches onto an app & photos
Cons: no representative was at the desk when I arrived, at the car wash—waited about 40 minutes for them to return.
Pros: The guys at the reception were fast, explained everything well. Drop off was fast, which was important as we were in a hurry for our flight.
Cons: We had some difficulties to find the service desk. I was not sure what to search for - a desk for "discover cars" or "automania" or whatever. I guess this is partly a problem with "discover cars" site.
Pros: Agents fairlyhelpful
Cons: They use heavily mileaged cars
Pros: helpfulness and kindness of the staff
Cons: additional services that are probably not needed
Pros: Not much
Cons: They were super picky about cataloging every defect on the car when we got it. That became clear at the end. They were looking for ways to charge people for small defects to make up for their low prices. They are currently asking for 150€ for a few minor scratches on a car rim. For that price, can they ship me the rim they replaced? If they aren’t replacing the rim, then I should not be charged.
Pros: Good service
Cons: Everything ok
Pros: Had to ad AdBlue after first 50 km. No water in the windscreen washer. Took 30 minutes for the person to arrive and give us the car. He was in the end very helpful, polite and friendly.
Pros: Gentilezza, precisione e puntualità.
Pros: Good condition of the car, good service
Pros: Friendly and helpful
Pros: Very fast drop of process!
Cons: Start of the renting and conditions of the car.
Pros: a brand new car
Cons: I made a booking for a car with a Full Coverage to secure the car in case of any unexpected damage. While the damage happened I was calling the supplier support many times to report damage. Unfortunately, nobody answered. Consequently, I dropped off a car with damage for which I was charged. The money was deducted from the deposit. That is why, I made a Full Coverage claim with all the required documents and I did not receive any feedback.
Pros: It was dreadful. They were unhelpful and IMPOSSIBLE to find.
Cons: the car was good.