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Automania at Catania Fontanarossa Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Nothing
Cons: They scammed me so that I had to buy some extra insurrance because the didnt accept my credit card for deposit. After I paid 389,36 instead of originial booking of 242,86 then suddendly the accept my card. Typical scam. Then they gave us some FIAT van instead of Mercedes. Fiat Van had broken windows, so we have to replace it and wait additional 30 minutes for new VAN. In general one of the worst experiences with rental companies and I travel a lot.
Pros: The price for the rental could not be beat. The agents were friendly on site.
Cons: The car’s fuel gauge was broken. When we filled it up at the end, the full gauge still showed a small amount missing. The pump auto shut off as if the tank was full, so we tried a second gas station. That pump auto shut off as well, so we proceeded to “force” additional fuel in by squeezing the pump until fuel was spilling out the top. But the fuel gauge still indicated missing fuel. Agents refuse to send us documentation on our requests since the fuel gauge itself is faulty.
Pros: Guys are friendly
Cons: You have to wait car, but its quite common in Italy...
Cons: We lost time at pick-up because there was a difference on fuel quantity and instead of changing on the contract (fuel-to-fuel policy) they went to the gas station. Impossible to lock the car with the key and when I called them, they told me they would call me back the day after but never received any call. At drop-off, they took time and I had to wait long before they drove me back to the airport.
Pros: Alex was a huge help! He was professional, kind, and made our experience great!
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 21.
Maximum rental age is 80 years.
A senior driver fee applies to drivers over the age of 76.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
For vehicles in groups Compact, Standard, Intermediate a driver license issued at least 3 years ago is required.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
The following payment methods are accepted: Visa Debit Card, MasterCard credit card, VISA credit card, American Express credit card, MasterCard debit card.
It is possible to leave the deposit only with following methods: MasterCard credit card, VISA credit card, American Express credit card.
Only cards issued in the main driver's name are accepted. The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
Pick-up & Drop-off
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