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Ecovia at Catania Fontanarossa Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Pickup and return was relatively quick and courteous.
Cons: They are still holding 500 EUR of my credit three weeks after the car was returned as received and with a full tank. This is simply not acceptable.
Cons: They made me pay an extra insurance of 400 euros for 11 days because I had a problem with my credit card. Apart from that they still haven't returned my 500 euros deposit (it has been 24hours since I returned the car back)
Pros: Très a l'écoute, recherche d'une solution étant donné la situation. Malheureusement le prix étant doublé, pas de voiture.
Cons: This is for Ecovia. Upon return, they found a scuff on the wheel they determined was damage. Maybe because we paid for full coverage? They said it was our responsibility to have seen this and taken a photo before leaving. It was so small we would not have seen it. It took over 45 minutes and we had to quickly leave. They were not clear about what I was signing to let me leave. It felt like a corrupt situation and a terrible end to a wonderful vacation. I would NOT recommend this Ecovia.
Pros: First 9 seater van we got had a defective sliding door. I went back to the airport the next day and Vera in Catania was very helpful in getting me a new van
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A senior driver fee applies to drivers over the age of 75.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Otherwise, the renter must provide an International Driver Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher, flight information. Renters from the following country(ies): Italy must provide the following documents: proof of home address (e.g. Utility bill) in order to collect the car.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Information on the exact fee amount is available by request.
Crossing country borders is allowed to the following countries: Austria, Belgium, Croatia, France, Germany, Liechtenstein, Luxembourg, Netherlands, Slovenia, Spain-Mainland, Switzerland, San Marino.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
During winter season (from 01.10 until 15.04) Snow chains are included in price.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
If the customer is late for a return for more than 59 minutes, extra day charges will apply, in addition to any other rental charges.
Pick-up & Drop-off
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