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ECH at Catania Fontanarossa Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Nothing
Cons: I was informed my booking was null and void and thus had to start again on new booking. 650 euros later and additional cost Thief’s no less!
Cons: long wait, otherwise ok
Pros: Nothing
Cons: Small text saying the full coverage must be paid if you don’t have credit card. While Discover Cars displays Debit as a valid option. It Discover Cars bad UX or dark pattern. Stay away or don’t leave your CC at home. ECH are super sensitive about the pickup time and you might end up not getting the car.
Cons: I picked up the car on a very dark parking lot at 9pm at night. I went briefly through looking for nick and scratches with the agent who had a small flasch light, but did not look inch by inch and certainly not on the black plastic bumper or near the wheel. Upon my return they claimed a 1 cm cut at the plastic bumper and a small scratch near the wheel. I had full insurance coverage!! I paid more for the insurance than the actual car rental. Now they sent me a claim to pay 200.00 euros. SCAM!!
Pros: The car was new and clean. In good conditions
Cons: We had to wait 1h and 30 minutes to get the car. The person who was responsible to attend me at the desk was incredibly rude and not helpful. It was a very bad experience. Never rent with them again
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 80 years.
A senior driver fee applies to drivers over the age of 76.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Otherwise, the renter must provide an International Driver Permit (IDP).
A novice driver fee will apply to drivers who have held their driver license for less than 2 years.
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, return flight ticket.
ID documents must be hard copies; documents held on mobile devices will not be accepted.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available only by previous request. Additional charges will be applied.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
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