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Target Rent at Catania Fontanarossa Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: This man's goal was to be unhelpful.
Cons: Would not let me rent the car after showing them my IDL
Pros: Nice staff even if the que was extreme.
Cons: Got a car that had more dents than was fitted in the Rental agrement-
Cons: Rude staff who were very inefficient, and took ages to serve each customer. Provided two child seats which were broken and unsafe and we had to push very hard to get them changed - completely unacceptable that they would put child safety at risk like this. On return, myself and other customers parked in a designated target rent bay at Catania, only to be told it wasn't actually their bay and we needed to move the car somewhere else.
Pros: Drop off was quick
Cons: Pick - up didn’t go smooth. Car hired was an automatic, but wasn’t there. Had to wait over an our.
Cons: The assigned rental to only rental car company in Italy that requires an international drivers license.
Cons: Dirty vehicle
Cons: we were returned an incomplete deposit and did not explain why ( Writing answers irinamartynkova@gmail. com
Pros: Easy to find the office
Cons: The car was wrecked and they charged me to wash the car
Cons: 12 euro charge for car wash and lengthy return time (took nearly 1 hour to return)
Pros: Quick handling, fast return of deposit on creditcard.
Cons: The car was not clean and heavely scrached.
Pros: We drop the car with small groove in the plastic front fender that was most likely caused by a stone. I expected the car rental company to keep my deposit, but it was released the same day. I consider it serious.
Cons: The car was smaller that the car we reserved
Pros: Clear information
Cons: They did not like the idea of full insurance by the broker
Cons: the penalty - see above
Pros: Good on dropping off time procedure
Cons: At picking up they proposed me a methane car. I was really surprised and I refused it also because it is not easy find methane gas stations in Catania. It was the only option for the car class I booked for. So I downgraded my class at same amount. They did not care about the customer and the bad service. It felt like it was my fault.
Pros: Lots of dents, broken safety belt, broken arm rest. Missing spare lamps.
Cons: Very friendly staff.
Pros: Good car. Quick an easy pick up and drop off. Rental company takes deposit on your credit car, but they gave it back sooner than I arrived back home.
Pros: It was close to the airport
Cons: They did not accept payment by phone. The CREDIT card was entered into the phone as contactless payment (NFC). Because of this, instead of 393 euros, the rental price of the car became 600 euros!! Also, they said that the insurance with Discovery Car is not valid. That's why a 500 euro deposit was deducted. The deposit has not yet been returned.
Pros: Great price. Friendly staff.
Pros: Appalling company. Booked 6 sitter car and was supposed to have SUV but got Dacia. When put the back sits up there was no room for anything else. They said they were cleaning the car and asked us to clean the car before return or pay extra €10 for the ti clean afterwards. Never had any rental company to ask to clean the car before return. They were pushing to sell extra insurance for €450 even tho I already paid on line. When get to the car, the car was dirty and they barely had cleaned the car.
Cons: It was old car with loads of bump and scratches all around. Warning light was on but they said they have fixed the car but can’t turn the light off!!! I would touch this company. Everyone around us had the same issue. Rather in further pay extra and choose a reputable company
Pros: good car
Cons: About insurance. 1 - they told if I took their ensurance, they will not even check car when I back - but I was waiting befor they check. 2 - they didn't gave me any insurance documents confirmations. looks like it was just way to get additional money.
Pros: nothing at all!!!!
Cons: they are trying tp take more and more money
Pros: staff was nice and helpful and they were also flexible with time. Which was strongly appreciated! I also asked for a golf and received a T-roc which was an awesome surprise!
Cons: only 1 person working there, which could be hard for the staff
Pros: No queues at their rental desk, no hard sell of insurance etc.
Cons: Their location wasn’t easy to find, the directions stating that it was 50m from the terminal were misleading. Better to give a specific location with, for instance, a what3words address. I was also surprised that they charge an additional surcharge fee for “car cleaning” (€10), rather than it being included in the rental. I haven’t seen this done before. I haven’t checked to see what the paperwork says on this - at the time it’s simpler just to accept the cost.
Pros: They were fast
Cons: They charged us extra for cleaning
Pros: Car well prepared, full tank as agreed
Cons: Only on Sicily there was an isuue to use debit card. Take care of different wording in US and Europe. To get my car I had to pay for their insurance add 100 €.
Pros: Nothing. Their whole operation was slow, cold, unfriendly and robotic. I did not feel like I was a valued customer at all.
Cons: They ignored the full-to-full fuelling element and just said they were different. They gave us the car with a very dirty exterior condition and said that external cleaning was not included in the price. They tried to sell us their additional insurance even after I explained we had purchased this through you. Their general behaviour and demeanour was very cold and not at all friendly or welcoming. They made no attempt to build rapport with us as customers and talked about us to each other while.
Cons: We had to pay an other insurrance (50€) because for target rent we only had débit card and not credit card for the deposit (whereas you can do a deposit with a debit card as well..)
Pros: Quick friendly efficient
Cons: Bad quality discount car. Not anywhere near the car promised when booking. And Target aren’t attempted to charge extra for cleaning twice
Pros: It was twice as cheap as the other providers. The car was clean, new, it did bot have all extras for the vehicle but who needs them all.
Cons: Actually nothing. Everything went smoothly, we got the whole deposit back.
Pros: The rental agents and the condition of the car.
Cons: The time spent dropping the car and the hard finding of the rental desk.
Cons: prezzo elevato. deposito cauzionale elevato. Impossibilità di pagamento con carte diverse da quella usata inizialmente. Richiesta contributo per lavaggio auto; mai successo prima. L'auto fornita era veramente basic; nessun accessorio, neanche quelli che ormai sono di serie su tutte le auto, anche le più economiche.
Pros: They are crooks
Cons: I am going to have to spend time retrieving my 1000 euros
Cons: enentually it was not target but other desk next to it...