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Budget at Catania Fontanarossa Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Smooth, profesdional once I found it.
Cons: No comment
Pros: Nothing. The desk was packed, it took 2 hours of waiting time to get the car although it was already booked. The agent forced people to sell so many optional extras that ended being up being more the cost of the rental, otherwise they would give the car to somebody else in the line as Budget finished the availability of cars although many customers prepaid and booked the car.
Cons: Asbolute scam. They make you pay extras worth more than the rental cost itself while being vague and without explaining the costs.
Pros: That they messed up and ended up giving a better car
Cons: The desk was complete chaos. No one had any idea where to go, how to cue or what was going on. We had to cue to be told that someone would phone us in 30 minutes to make a contract then we could cue again! It took nearly 2 hours to get the keys then a further 30 minutes searching the carpsrk for the car. No one had any clue what was going on and this system is very backwards. Why can't it all be done in one place. Waiting for a call was ridiculous
Pros: The car was new and well mantained.
Cons: The car pick up took 1hour and half. The process was extremely slow and they have not even able to print the contract. To do the registration I had to wait for 30 minutes to get a call from Palermo to give my documents information (that they were supposed to partially have already!)
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
The driver license must be written in Roman alphabet.
Driver licenses will be accepted if issued in the following country(ies): EU countries. Otherwise, the renter must provide an International Driver Permit (IDP). A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
If the customer takes the following extra equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Additional Driver, Mandatory surcharges, then an additional amount of deposit will be held on their credit card.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Electric vehicles must be returned with the same battery charge they had when picked up to avoid additional charges (on a per kWh basis). An additional admin fee will be charged if a vehicle is returned with less than 70 % battery charge remaining.
You can find Privacy Policy for Avis Budget Group by visiting: https://avisassets.abgemea.com/dam/avispreferred-EU/privacyPolicy/UK/en_GB/ABG-EU-Privacy-Notice.pdf
Pick-up & Drop-off
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