U-Save at Catania Fontanarossa Airport

Pros: I did not like their service at all.

Cons: They are a scam. On their website it doesn’t mention anything about IDP not even when I did the pre check in the only thing they asked was a picture of the front and back of my driver license but at the counter after hearing the employees talking about not having cars available all of a sudden they asked me to provide the IDP and they refused to provide me with a car.

Pros: Easy to pick up the car with online pre-check in

Cons: Rental agency request to return washed car is a bit unusual. Their car wash service with 14 € is very expensive.

Pros: we werden in ieder geval geholpen

Cons: lange wachttijd, houding van dame, administratieve rompslomp, weinig uitleg waar auto zou staan

Pros: The check-in was pleasant

Cons: This company is scamming people. They pressure you to purchase their insurance & if you don’t they try to charge you for scratches (calling them dents) that were present when the car was rented. The cars are in bad condition when you rent them & then they scam you with false claim. The scam add about $500 bucks to every rental. The cars are never fixed. Customers pay on the same damage over & over.

Cons: It took us 45 min of wait after all paper work was done to get car. Ours was not available at pick up time

Cons: The car was damaged. Ome tire was nor fully inflated.

Pros: It was a bit of a challenge to find the office, but once we spotted the sign, all was well.

Pros: The whole process was smooth U like my previous hires with other companies in catania

Cons: Nothing not to like all went well

Pros: Price, agent interaction

Cons: Someone should check and collect rubbish before renting the car again.

Pros: Fast service. The technical condition of the car was very good, it was almost new. The deposit was returned in 30 min after closing rental contract.

Cons: There were some scratches on the car that were not marked in the papers. They were added without any problem after we asked. The car was dirty. The agent proposed cleaning service, but it would take time - at least 1 hour, so we took it dirty and return it dirty.

Cons: The vehicle was only used to drive to and from Taormina and the airport. The oil maintenance light came on and I informed the agent who said the car was still drivable, but I own the same vehicle and I was not comfortable driving the vehicle. This really ruined our vacation

Pros: Absolutely nothing — they’re a scam. If you check other users’ comments, you’ll understand.

Cons: I wasn’t able to pick up the car because their system couldn’t accept any of my credit cards — and one of them is from UBS, which I’ve used to rent cars all over the world without issues. Due to this problem, I had to rent a car from AVIS instead, and of course, the card worked perfectly. I honestly don’t understand how Discovery Cars still lists U-Save in your database, considering the large number of negative reviews about them.

Pros: chiaramente erano disponibili a fornire altra vettura.

Cons: il fatto che l'auto prenotata non c'era più per causa ritardo volo aereo e ho dovuto prenderne un'altra a prezzo più che raddoppiato, inoltre l'anticipo versato all'atto della conferma auto + assicurazione rischi totali per ammontare di circa 200 euro non mi è stato rimborsato e tramite sito è impossibile ricevere risposte.

Pros: Overall price performance. It was a good car for good price.

Cons: Servicing. Car was dirty from outside and not not particularly clean on inside. Lets see how it goes with the reserved amount. If their policy is just to go with the flow and not earn on damage compensations, then have to say that it was a fairly good deal, considering the drawbacks.

Pros: Speed

Cons: Less experienced driver might need more info abou the cars...

Pros: The car

Cons: Difficulty of getting the car out of the lot. The car also beeped at me a lot, but that's a Toyota thing, not the rental agency's fault.

Pros: The lady agent was nice

Cons: parking situation was confusing

Pros: I booked and paid for a "Premium SUV Hybrid" they gave me a Honda ZR-V which is not a premium SUV (Description was Lexus NX350 hybrid or equivalent) , however it was hybrid. I paid for a Premium vehicle and got shafted, U-Save claims this was a premium vehicle in their system. Total BS. I expect a refund for the difference

Pros: Great car

Cons: It was bit hard to find u save desk

Cons: Extra money for late arriving

Pros: I'm really sad with the end result of u save. I cleaned the car and filled it up. I was then told I have pay a total of 58euro of services charges of fuel not being right up to top and car not cleaned enough. Also u save were looking for faults on vehicle to want to charge. I'm glad I took video footage of vehicle before entering car. Really disappointed

Cons: I'm really sad with the end result of u save. I cleaned the car and filled it up. I was then told I have pay a total of 58euro of services charges of fuel not being right up to top and car not cleaned enough. Also u save were looking for faults on vehicle to want to charge. I'm glad I took video footage of vehicle before entering car. Really disappointed

Pros: Non mi pronuncio visto quanto sotto descritto

Cons: Non mi é piaciuto che l'assicurazione sottoscritta all'atto della prenotazione online con discovercars non sia stata ritenuta valida da U-save. Abbiamo dovuto sottoscriverne un'altra senza avere la possibilità di annullare con rimborso quella fatta online. Alla fine della fiera abbiamo pagato un costo finale assurdo, una vera truffa...si consiglia di mai sottoscrivere assicurazioni online e di farlo solo al momento del ritiro della macchina.

Pros: Car brand new

Cons: Outside wasn’t clean

Pros: Fast and nice service. The car was nice that was a mini SUV and that’s helpful when parking

Cons: I got the car dirty. Initially they told me I have to wash the car before returning. After I saw the car and how dirty it was, I ask them again if they are sure I need to wash it… and they told me I haven’t understand well…. But they wanted to charge me 20€ to clean it before I took. Not clean car, that the main concern.

Pros: Great price for an automatic Toyota.

Cons: The car was not clean even though they charged me 12 euro for cleaning.

Pros: We went for a cheap little run- around but got a Nissan Juke. Very nice car, efficient service. The desk is just a short walk from the airport.

Cons: 0 information shared upon receiving the car. they just asked for the credit card and ID and in silence processed the whole thing. Then asked for 2 signatures, handed me the key and pointed towards the car. I was a bit shocked by the low level of interaction, but as i am experienced in renting cars at many places didnt have any question.

Pros: U-Save in Catania is a very new car rental agency. Their fleet of vehicules was very recent and all white models. U-Save is where I found the cheapest prices for my trip, this is why I chose it. So far, no funny business has happened and I have returned the car 3 days ago. I got my deposit refunded as well. It was easy to return the car even before the opening hours. You should always take pictures before and after taking the car and a video of dropping the keys in returnal box for ur protection

Cons: U-Save isn't on Google Maps, it is near Car Motion and Target Rent. Their cars are at the very back of the car park. Upon renting the car, I was told by the agent that their car was clean, so I should bring it back clean, but the car will always get dirty because of the ashes of Etna. Prepare a car wash stop.

Pros: I liked how there was no line when we showed up and a lot of other rental places had long lines

Cons: Just a note to other that they dont take discover cards only visa or mastercard and cant use apple pay. It would be best to have them warn you about how crazy driving is in Catania. I knew a bit going in, but it is an experience for sure.

Cons: The fact that they want money from me instead od insurance

Pros: They provided me with a considerably cheaper deal and explained how the full cover you provide is a scam.

Cons: Nothing U Save are professionals.