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SIXT at Crete Airport Heraklion
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: The car we received had numerous visible dents and scratches, which were noticeable despite poor lighting upon arrival. These damages were not recorded in the rental company's system.
Cons: I returned a vehicle to SIXT’s Crete branch and faced unprofessional treatment. The attendant was rude, falsely accused me of tampering with documents, and pressured me to sign off on a vehicle with an unlogged scratch I didn’t cause. I’m now being unfairly charged against my deposit. My video shows the vehicle was already heavily damaged, suggesting the scratch was pre-existing. With third-party insurance, it appears SIXT is exploiting this for profit.
Pros: Very efficient
Pros: Easy to find, staff friendliness.
Cons: We were picking up the car around 22:00, so there were no more employees at the car pick up place anymore. At the reception the employee had the car damage pre-filled. But at the pick up after the inspection we found not marked car damage. Have I been not attentive and just trusted them (what I would like to have when going on holiday), I would have been charged for the car damage I did not do. It is not clear to me whether they new about the car damage already or not, but it was very obvious.
Pros: Fast and simple, no deposit required
Cons: N/A
Pros: Nice car. clean, comfortable. didn't stink.
Cons: The agent was spectacularly pushy about the extra fuel charge, which I get. That's their job to get us to pay for the "you don't have to put fuel in it, just pay us upfront and we'll do it for you." But the agent outright lied - said the cost of fuel outside the airport was just the same as they would charge. In reality it's about half the cost outside. So I got scammed again. My bad. I should know better. Still wouldn't recommend this place because of the lies.
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 23.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
For driver licenses from countries not party to the Geneva / Vienna Convention on Road Traffic (e.g., China), an official translation of the license in the following language(s): English, together with the original license, must be presented.
Driver licenses from the following country(ies): China will be accepted only if the translation is approved by the Consulate or Embassy.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.