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WheeGo at Crete Airport Heraklion
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Very little. We booked Wheego, but it was dealt with by Monza. Wheego didn’t seem to exist. First agent (pickup) friendly but tried forcefully and with dire threats of expenses and no assistance to sell me extra insurance. Car didn’t break down.
Cons: Airport pick up directions wrong. 10mins walk, waited an hour for transfer. Bus for 8 crammed 12 people in. First car offered had no parcel shelf. Second car was a scratched wreck. Done over 80000km. Displayed engine oil warning and when I insisted on check they just reset it. First gear problematic and we were in Crete which is mountainous. No warning triangle, no first aid kit, no fire extinguisher (needed by law). Agent disputed scratches on return but there were photos to prove prior state.
Pros: Cheap service with no extra fees and conditions
Cons: The car was very dirty. Had to go and clean it myself outside and inside
Cons: I modified my drop off online without extra charge to Sunday at 7:00 am, but the clerk couldn't find it, so he charged me 65€ extra. This is almost 150% then what I ordered! It's a disgrace!
Pros: Nothing
Cons: I was expecting to have a car from them, I've been picked up from another rental car, Monza rental car. They were very aggressive trying to sell a full insurance coverege, I've done it just to be peaceful considering that reading reviews of other ppl I saw that if you don't do it they charge you at the return of the car for inconsistent scratches. They give me a car that was a mess, super dirty and with 2/8 of fuel. At return I had to insist to have a sign on the contract to confirm the return.
Pros: fast, reliable, didnt make the process longer than should
Cons: nothing
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
Maximum rental age is 74 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must be written in Latin alphabet.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
Using a ferry is allowed on the previous request and for an additional charge with special permission from the car rental company.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Booked extras are not guaranteed. All extras are subject to availability at the rental counter.
Delivery/Collection service is available only by previous request.
Winter tires are not mandatory in Greece - Crete Island.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
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