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EXER at Crete Airport Heraklion
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Very good, called them and they showed up in minutes, car was ready, even got an upgrade for the same price, they were not pushy with the insurance, good experience. Dropped off the care off hours, they were there, checked the car and in 5 mins I was shuttled to the airport.
Pros: clear istructions of rental
Pros: Very profesional service, new cars. We got better car then ordered.
Pros: Very friendly and helpful.
Cons: Misinformed about the drop off procedure at a different airport.
Pros: That was perfect service and perfect car
Cons: Every thing was 5star
Pros: Very friendly and personal service with a smile. Made me feel very welcome and special. Thank you.
Pros: All employees were very polite and savvy
Cons: Charges for small scratches are ridiculously high like they want to punish you for not paying the full insurance. 200 for 5cm scratch which is fixed with 50 € cost and 75 € admin fees for what? charging a credit card?
Pros: Value for money, the cleanliness of the car, the agents, everything was good
Cons: The efficiency of the car, it was difficult to drive to reach the top I used lower gears for climbing and descending grades
Pros: Pickup was courteous and extremely helpful, providing us with tons of information. Fast service and extremely professional service.
Cons: Shuttle pick up at airport, instructions provided could have been clearer, but was not a big deal.
Pros: Efficient agent
Cons: Time expent when verifying all the scratches of the car.
Pros: the helpfulness of the guy on return
Cons: Time to get a suitable vehicle
Pros: Super friendly and professional
Pros: The overall price was fair.
Cons: The baby seat that we got was not a good condition. I asked to return the vehicle about an hour or two later due to a flight delay, and the company did not agree, so I had to wait at the airport for 5 hours after the drop-off.
Pros: easy fast pick up and on delivery just throw the key in a drop box.
Most Popular Car Rental Deals
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 24.
There is no maximum age.
A senior driver fee applies to drivers over the age of 75.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): EU countries. Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
Pick-up & Drop-off