Car Rental – Search, Compare, and Save up to 70%!
EXER at Crete Airport Heraklion
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Is the nice new car.
Cons: The deceptive
Pros: It was all easy, the instructions and booking process. Bought from you a few times before and will do it again.
Cons: I don't like the fact the rental companies keep trying to sell their insurance even though we purchased one from you
Pros: Was friendly.
Cons: OK, but always problems about no insurance. So had to pay extra to get full coverage.
Cons: Promoting their own insurance event I told them I have full insurance from discovercars.com.
Pros: Good service, persons very helpful and nice
Pros: Very incorrect company: 1. they didn't have the car we ordered available 2. we had made 2 reservations in the same name and they refused to change the second one, had to cancel and make a new one we agreed to everything but when they said they don't accept debit cards we were already extremely outraged. We have declined their services. We asked for a refund of the amounts we paid in advance and they refused as we paid to Discovercard not Exer. as a result we have lost 2 * 64,70 euro (129,40
Pros: Car was ok and price inexpensive.
Cons: Difficult to find the agent, very slow to deliver the car. They want to convince you to make an insurance with them even if you already have one by discovercars, saying that it's very difficult to claim online, that discovercars doesn't cover everything etc.. Lies. They then found some damages (we couldn't recognize the damage. If there was, it was very difficult to see with human eyes) and they were very rude. Luckily we bought the discovercars insurance that worked prefectly.
Cons: Terrible experience. They’ve asked 80€ to clean the car from the sand! They’ve asked 185€ for a PLASTIC hubcap stolen from the car in a public parking.
Pros: Rien. Une de mes pires expériences de location
Cons: - voiture intermédiaire très bas de gamme - interdise carte de crédit/débit française, donc cela ne marchera que si c’est écrit crédit sur votre carte - Quand j’ai pris l’assurance gold pour débloquer la situation de la carte de crédit, on m’a fait payer l’assurance gold complet alors qu’ils savaient que j’avais une assurance. Quand j’ai rendu la voiture, un autre couple français avec le même problème s’est vu proposer l’assurance gold avec des garanties moindres et donc moins chères.
Pros: Kostas was really amazing and helpful! Thanks once again! Greetings from Serbia!
Cons: There is no sign for rent a car or bus shuttle at the Heraklion airport. Time spent for picking up the car was too long.
Pros: Friendliness of agent
Pros: EXER was a great company for me. Satisfied all my requests, gave me a (smiliar) car to which I ordered and did not try and charge me for anything extra (so far). Overall great experience
Cons: It was slightly confusing finding the shuttle kiosk (as it's not labeller EXER) and getting to EXER. Once I understood, very simple :)
Pros: Nice office
Cons: Double insurance at EXER. Agent at EXER explicitly told that insurance of Discoverycars wont work - still were will be additional cost like administration cost for 74euros etc. Still 100 euro deposit wasn't returned
Pros: Car didn’t handle very well and would stall out occasionally
Pros: Thank you very much for an excellent service, I was happy to take the car from you on my vacation, a new clean car without any problems, there is no doubt that I will return to you on the next vacation
Pros: Very good, called them and they showed up in minutes, car was ready, even got an upgrade for the same price, they were not pushy with the insurance, good experience. Dropped off the care off hours, they were there, checked the car and in 5 mins I was shuttled to the airport.
Pros: clear istructions of rental
Pros: Very profesional service, new cars. We got better car then ordered.
Pros: Very friendly and helpful.
Cons: Misinformed about the drop off procedure at a different airport.
Pros: That was perfect service and perfect car
Cons: Every thing was 5star
Pros: Very friendly and personal service with a smile. Made me feel very welcome and special. Thank you.
Pros: All employees were very polite and savvy
Cons: Charges for small scratches are ridiculously high like they want to punish you for not paying the full insurance. 200 for 5cm scratch which is fixed with 50 € cost and 75 € admin fees for what? charging a credit card?
Pros: Value for money, the cleanliness of the car, the agents, everything was good
Cons: The efficiency of the car, it was difficult to drive to reach the top I used lower gears for climbing and descending grades
Pros: Pickup was courteous and extremely helpful, providing us with tons of information. Fast service and extremely professional service.
Cons: Shuttle pick up at airport, instructions provided could have been clearer, but was not a big deal.
Pros: Efficient agent
Cons: Time expent when verifying all the scratches of the car.
Pros: the helpfulness of the guy on return
Cons: Time to get a suitable vehicle
Pros: Super friendly and professional
Pros: The overall price was fair.
Cons: The baby seat that we got was not a good condition. I asked to return the vehicle about an hour or two later due to a flight delay, and the company did not agree, so I had to wait at the airport for 5 hours after the drop-off.
Pros: easy fast pick up and on delivery just throw the key in a drop box.