Crete Airport Heraklion (HER), Heraklion, Crete
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Driver's country of residence is United States of America (USA) and age is 30-65
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Alma Car Hire at Crete Airport Heraklion

Airport Kazantzakis, Alikarnassos 716 01, Heraklion
0030 6 980 421 074 / 0030 6 983 365 960
Pick-up instructions
Our desk is located outside of the arrivals exit, across the street, into the main parking, behind the Hertz parking area after 10m desk with sign ALMA
Drop-off instructions
Our desk is located outside of the arrivals exit, across the street, into the main parking, behind the Hertz parking area after 10m desk with sign ALMA
Business hours
Mon:07:30-21:30
Tue:07:30-21:30
Wed:07:30-21:30
Thu:07:30-21:30
Fri:07:30-21:30
Sat:07:30-21:30
Sun:07:30-21:30
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

Brazil
Nissan Micra
June 19, 2024

Cons: The car is very old, different of the photos and the agency airport is difficult to find. There are some restrictions of area circulation which prohibed to entrance in some beaches.

Germany
Fiat Panda
June 15, 2024

Pros: Nice easy fast :)

Cons: I could not find the e actual alma rental on google maps it could help a lot :)

United Kingdom
Fiat Doblo
May 28, 2024

Pros: We were delayed for some time awaiting collection of our luggage (in the middle of the night) but the agent kindly waited for us.

Cons: No complaints

Sweden
Hyundai i10
May 19, 2024

Pros: Kind stuff

Cons: The car was old

United Kingdom
Fiat Scudo
October 25, 2023

Pros: Easy, no hassle. Agent spoke good English an he didn't try to upsell us anything.

Cons: Car was a bit tired. Rental desk was difficult to fined.

Czech Republic
Toyota Aygo
October 21, 2023

Pros: Fast and problem - free transaction

Cons: All right

United States of America (USA)
Skoda Fabia
October 19, 2023

Pros: Our rep was wonderful. We knew we needed to be ther within 2 hours of the resevation and when we found out the ferry time had changed we called and alerted them and all was good when we arrived.

Cons: Nothing ALma and thier reps were great! wonderful company.

France
Renault Clio
October 16, 2023

Pros: Great value

Cons: Nothing

United States of America (USA)
Nissan Juke
October 15, 2023

Pros: Car was dirty and I was afraid it might not have been given a good review after the last person checked it in.

United States of America (USA)
Skoda Octavia STW
October 13, 2023

Pros: Fast and economical

Cons: Old car not well maintain

France
Opel Corsa
October 1, 2023

Cons: La voiture est son état en général

Canada
Opel Corsa
September 30, 2023

Pros: Nothing. In hindsight the pick up was probably so quick because they rush you through soo that you don't notice the bad condition of the car.

Cons: The car was in terrible shape, engine filthy, no water for windscreen wipers, rusted, hand painted, old yellowed lights which did not shine brightly at night. Overall terrible and likely unsafe condition.

United States of America (USA)
Toyota Aygo
September 27, 2023

Pros: Good price

Cons: Hard to find their office “hidden” behind other car rental companies. When I needed to use the Fully comp insurance they essentially said it was not their problem!

Czech Republic
Opel Astra
September 24, 2023

Pros: Very easy and fast, no problems

Cons: It is a little hard to find, the sign is small and its a bit further than you expect.

France
Hyundai i20
September 19, 2023

Pros: Efficient friendly staff

Cons: Didn’t get the car we ordered. There was a problem with the engine. An intermittent problem which reduced the power of the engine making it difficult to drive.

Canada
Skoda Fabia
September 19, 2023

Pros: The original car started displaying an engine warning light. The rental representative arranged a replacement car which was delivered to our town (and it was a nicer car than the original one, so it felt like an upgrade).

France
Hyundai i20
September 18, 2023

Pros: Pickup/ drop off was ok.

Cons: Nothing to say more. Never again

Switzerland
Nissan Qashqai
September 18, 2023

Pros: Friendly staff

Cons: Almost impossible to find the rental area, because the sign has 6 companies on it. I did not get the car I reserved (Nissan Qashqai) but a smaller one (Skoda Yeti) which meant the suitcases had to be fitted The car was filthy and clapped out, with a broken windshield washer fluid reservoir, and the windshield itself seemingly coated with butter. The baby seats were also completely used up and of course no easyfix attachments.

United Kingdom
Fiat Doblo
September 18, 2023

Pros: Value for money

United Kingdom
Hyundai i10
September 17, 2023

Pros: The office personnel were kind and explained everything well

Cons: The car that was provided

Netherlands
Fiat Tipo STW
September 17, 2023

Pros: Vriendelijk personeel

Cons: Zou fijner zijn dat de auto is afgetankt wanneer je hem ophaalt. Deze keer was hij bijna leeg. En motorisch klonk deze auto niet helemaal 100%. Hij gaf ook verschillende foutmeldingen aan. Maar hier werd niks meegedaan, was geen probleem zeiden ze.

Belgium
Fiat Panda
September 11, 2023

Pros: Easy pick up drop off and quick

Cons: Too old car in bad condition

Romania
Toyota Aygo
September 7, 2023

Pros: It supposed to be a new Toyota aygo instead we received a very Old Ford focus at least 15 years and car with lots of minuses: No Bluetooth connectivity,the buzzer wasn’t working, very slow o hills …. It was a disaster!

Italy
Toyota Aygo
September 6, 2023

Cons: I called the provider from the plane to warn him that I would arrive close to closing time and they answered me saying there was no problem. they then charged me extra for after hours service.

Italy
Toyota Aygo
September 4, 2023

Pros: Alma car Hire strongly not recommended. Bad experience

Cons: Nothing

Poland
Volkswagen Polo
August 28, 2023

Pros: Good price!

Cons: Too detailed car checking at pickup.

France
Nissan Micra
August 25, 2023

Pros: La voiture récupérée ne correspondait pas à la réservation Web.J'ai eu une vieille voiture Opel astra de 91000 kilomètres. Si je voulais une autre voiture mais toujours pas celle qui a été réservée, j'aurai dû attendre 1h30.Mais sans garantie.

Cons: Contrat établi avec précipitation. J'aurai dû être avec Alma hire cars et le contrat était fait par EUROCRETA, pas de remise du document de l'état de la voiture au check in et check out. J'ai dû réclamé qu'il soit indiqué la date de retour lorsque j'ai rendu la voiture. Je soupçonne une volonté de malveillance pour sur facturer des journées et des frais supplémentaires.

Spain
Suzuki Celerio
August 21, 2023

Pros: Nothing.

Cons: I did not like any aspect.

Italy
Fiat Panda
August 16, 2023

Pros: Is not possible to rent a car with 90.000 km in a island with 600 km of routes.

Cons: Nothing

United Kingdom
Nissan NV200
August 16, 2023

Pros: I was lucky the car worked

Cons: This was nowhere near the quality of a rental vehicle we expected Paintwork pealing, scratches and paint chips everywhere, windscreen wipers dirty, the list goes on and on…

United Kingdom
Opel Astra
August 14, 2023

Cons: The car was an overpriced vehicle that would be better suited to being on scrapheap challenge than being rented out. The worst thing (I don't mind a load of scrapes on rental cars: I expect it for some territories), but the interior really stank of smoke. We didn't notice it so much when we picked the car up, as it had just been driven beforehand. However each day we went to use it, it almost made us feel ill for the first half hour we were in it. Worst case I've ever rented

France
Opel Corsa
August 11, 2023

Pros: Very nice people

Cons: nothing

Serbia
Toyota Aygo
August 7, 2023

Cons: Car condition, after 10

Belgium
Nissan Micra
August 7, 2023

Pros: Fast efficient and friendly staff

Cons: Car was a little bit rickety, but it did the job. Disc brakes need to be checked

Poland
Opel Corsa
August 4, 2023

Cons: A paid for astra or similar a recive a very old Suzuki. Baby set was I think from late 90' -just terible , dirty and UNSAFE.

United States of America (USA)
Skoda Octavia STW
August 3, 2023

Pros: The people working did their job effectively

Switzerland
Skoda Octavia STW
August 2, 2023

Pros: Friendly and professional staff; quick pick-up and drop-off

Cons: The car didn’t let us down and was fit for the road. However, the car was over 10 years old and was most probably previously involved in an accident (no airbags, visibly low-cost repaired bumpers, on-board computer broken).

France
Nissan Juke
July 31, 2023

Pros: Rien

Cons: Voir ci dessus

United Kingdom
Volkswagen Polo
July 23, 2023

Pros: The service provided by Alma car hire was fine, easy/quick at collection and drop off.

Cons: The car we were given was old, had done 82,000 miles and wasn’t in great condition. It was expensive for what we were given.

Poland
Skoda Octavia STW
July 23, 2023

Pros: Short pick up and drop off time. Nice agent. Close to the terminal. Easy to find. Car change was fast.

Cons: The first car we received was bigger than we booked but it was old and overall impression was bad.

United Kingdom
Nissan Micra
July 20, 2023

Pros: Nothing. When we collected the car, the employee walked around the car and didn't document any of the damage whilst claiming the car was brand new. We had to insist on repeating the inspection slowly (still on a busy road) and point out multiple damages to the car (please see next box)

Cons: Upon returning the car, the same employee (before we'd even got out of the car) called us over and claimed we had scratched the car. The scratch was minimal and on the underside of the car. This had not been inspected when we arrived. He would have to be lying down to see this which implied he knew it was there the whole time. Scam! We had to argue our case and were only told it was ok if we promised to leave a good review. I didn't feel comfortable leaving a review until my money was returned.

Denmark
Skoda Fabia
July 19, 2023

Pros: The personal, the quick response on the phone, when calling, the money back for the deposit, and not trying to scam. The guidance and kindness of the car rental desk representatives.

Cons: The tank was not full on arrival. The car was a bit more dinged up, and scratched than anticipated, and also of older fabrication then anticipated. USB-Input not working in the car, so charging a phone or playing music through USB was not possible.

Canada
Fiat Doblo
July 18, 2023

Pros: Quick and easy pick up. Car was the right size for our large family. Was an older model but did the job.

Cons: Good customer service. Relatively quick pick up and very efficient drop off.

United Kingdom
Skoda Fabia
July 17, 2023

Pros: Personal service !

Netherlands
Opel Corsa
July 11, 2023

Pros: Pick-up and check out was easy. We got a very good deal on the car for 2,5 weeks in Crete. Car was not new but everything worked as a charm and we had a great time with it driving around the island! Check-out was also quick and easy. Would hire with ALMA cars again.

Cons: At pick up they thought I had a higher rental rate and tried to charge me this rate at first. But I had the rate from discovercars and they corrected the rate to this one. Was a bit strange but I think it was an honest mistake.

Italy
Hyundai i10
July 11, 2023

Cons: We were told a agent from the company would meet us at the port to return the car. We even paid for a drop-off outside of regular business hours. We waited for 1.5 hours and an agent never showed up, nearly causing us to miss our ferry. Poor communication and the agency never picked up the phone when we tried to call for 1.5 hours!

Italy
Fiat Panda
July 10, 2023

Pros: Friendly staff, quick service

Cons: nothing

Croatia
Opel Astra
July 10, 2023

Pros: nothing

Cons: Dear Sir/Madam, from the very beginning we were given the option to choose one of two vehicles, a small Skoda or a Toyota Avensis, we chose the Avensis because it is a larger vehicle but it is also more than 10 years old and over 100 thousand kilometers, Two days before the return of the vehicle we had an accident where we were hit by a motorcyclist in the front left bumper, considering that it was obviously not our fault and that the motorcyclist was driving very fast and overtook us across the

United States of America (USA)
Fiat Panda
July 4, 2023

Pros: Simplicity, efficiency, friendliness

Cons: N/A

Slovenia
Hyundai i20
July 4, 2023

Pros: Nothing.

Cons: When I saw the car they gave me I wanted to make reclamation because I ordered Hyundai i20. In our argument they insisted that I ordered Hyundai i20 or similar and they didn’t back down. But anyhow I still think similar should be similar and not a crappy 10+ years old Opel Corsa.

Belgium
Hyundai i20
July 3, 2023

Pros: Very friendly

Serbia
Fiat Tipo Sedan
June 30, 2023

Pros: It was Profesional. The most affordable site for renting a car

Cons: But we didn't get car that we was booked. It says this car or similar. So we get similar. Ok condition of car.

Belgium
Hyundai i10
June 25, 2023

Pros: Hassle-free check in and check out process

Cons: all good

Norway
Suzuki Celerio
June 23, 2023

Pros: The staff was nice and all so bothing wrong there but considering the car was unsafe to drive I will say that they should not be allowed to rent out cars on discovercars again.

Cons: Unsafe car to drive, it was the worst car I have seen in my life. We have been traveling for 8 months now around all over the world and we have not been near to see a car like this. This should not be rented out and I should never have accepted the car.

Israel
Fiat Doblo
June 22, 2023

Pros: I believe that service is tested when there is a problem and alma was excellent at resolving this issue . Our car got stuck at a beach one hour away from Herakleion and they arrived in one hour with a new car and we could drive away from there. Very good and fast response. Thank you for that.

United States of America (USA)
Hyundai i10
June 16, 2023

Cons: There was a scratch on the passenger side front panel near the ground. The Alma Car Hire representative stated it was likely “just from plants”, but then charged 300 euro in damages. He stated it wasn’t a big deal because Discover cars or insurance would pay for it. If it was from “just plants”, then it was simply related to regular use of the vehicle, not damages. They then tried to get less money if we paid it in cash, which we refused. Overall, a terrible experience.

Slovenia
Renault Clio
June 15, 2023

Pros: Booked Clio Diesel (model not guaranteed), got Clio Diesel Caravan (I consider it as an upgrade, free of charge). Definitively a huge plus for them! Employees at picking up and dropping off very kind and efficient.

Cons: The car had over 60.000 km and seemd to be not in the best condition anymore. But the space provided and relatively low consumption (made quite some kilometers) almost outweighted that... Maybe some more detailed instructions about how to find the rental desk would be helpful (I've had to ask at the desk of some other provider).

Hungary
Fiat Panda
June 14, 2023

Pros: Accessible even with late flight.

Cons: The general condition of the Nissan Micra, driver seat very used.

United States of America (USA)
Nissan Juke
June 13, 2023

Pros: My arrival was at 100 (am) and the desk was available to rent the car. Great service.

Belgium
Toyota Aygo
May 31, 2023

Pros: Friendly staff, good and quick explanation

Cons: /

United States of America (USA)
Hyundai i10
May 27, 2023

Pros: Nothing. The parking area was difficult to find. The employee was unpleasant. The car had an overpowering odor of mothballs or something of the sort. The car was given to us with an empty gas tank. This was the worst car rental experience we’ve ever had.

Cons: The parking area was difficult to find. The employee was unpleasant. The car had an overpowering odor of mothballs or something of the sort. The car was given to us with an empty gas tank. This was the worst car rental experience we’ve ever had.

France
Fiat Panda
May 24, 2023

Pros: Missing a plug to connect our phone. So helpful for gps... and battery!

Canada
Fiat Panda
May 18, 2023

Pros: Very nice staff and accommodating.

Canada
Volkswagen Polo
May 4, 2023

Pros: I over all happy with the service, our Agent "Georg" was a great guy and very helpful. we had a few minor issues but it handled nicely. called a couple of times my call was answered right away with a great respect. Thank you for everything!

Netherlands
Fiat Tipo STW
November 6, 2022

Pros: Friendly and helpful staff when picking up the car and returning the car (flexible about returning one day early in the city center), reasonable rates if you don't mind outdated cars, and minimal service.

Cons: Cars really outdated, support when getting a flat was minimal and the cost of the new tier that we had to advance has not been returned. Even after promising they would - which makes them unreliable in my opinion.

Israel
Fiat Tipo STW
October 26, 2022

Pros: ס

Cons: The vehicle was dirty, the vehicle was in bad mechanical condition

Switzerland
Toyota Aygo
October 21, 2022

Pros: Easy, local agency, no fuss. Cars are a bit dated, but actually perfect to blend in and not have to worry about a little scratch here and there. Cars work fine. Nice staff, looked at our family and got us a bigger car than ordered.

Netherlands
Suzuki Celerio
October 21, 2022

Pros: Reasonably hassle-free.

Cons: We were given an older and smaller car than I expected (expected a Suzuki Celerio of Fiat Panda, was given a Toyota Aygo).

United Kingdom
Suzuki Celerio
October 19, 2022

Pros: Nice chap. No hassle

Norway
Suzuki Celerio
October 19, 2022

Pros: Nice people.

Israel
Skoda Octavia Estate
October 18, 2022

Pros: The customer service, the car quality and cleanliness

Switzerland
Fiat Talento
October 18, 2022

Pros: The service was good enough.

Cons: We rented an 8 seater van. What we got was an old workers van with tools still inside. Inside was demolished. Clutch was about to blow at any moment. No working radio or USB. A catastrophe. If we hadn’t landed at 22:30 with my elderly parents in Heraklion, we would have made a stink. But they were tired and we had to find the hotel. Disastrous. Lesson learned: if something is too good to be true (price), it is.

Switzerland
Skoda Octavia Estate
October 16, 2022

Pros: Uncomplicated and efficient

Cons: Condition of car. i.e. constant warning regarding technical issue.

Switzerland
Toyota Aygo
October 15, 2022

Cons: The car had 80k km and was damaged on all sides of the car. I did never receive a car in such a state from other rental companies.

United Kingdom
Hyundai i10
October 15, 2022

Pros: Excellent quality of the car, drop off and pick of easy. Great price

France
Opel Corsa Hatchback
October 15, 2022

Pros: Easy and serious about administrative part

Cons: office quite difficult to find

Canada
Hyundai i10
October 14, 2022

Pros: Everything was very quick

Cons: Everything was a bit too quick. Going over the car for existing damage, being told to sign paperwork and take a large deposit without fully explaining things beyond "it's normal, it's ok" was a bit stressful, but there were no problems in the end.

United Kingdom
Ford Focus
October 11, 2022

Pros: Nothing

Cons: Nothing

United Kingdom
Hyundai i20
October 11, 2022

Pros: Nothing+

Cons: Quality of car and attitude of staff - this is what you get.

Canada
Hyundai i10
October 11, 2022

Pros: Fantastic service. Quick and efficient

Cons: A little bit hard to find but would not let that deter me from renting again.

United Kingdom
Nissan Micra
October 10, 2022

Pros: Laid back approach. Didn't try to sell me additional services. Car was ready for collection.

Cons: Struggled to find their office. Car was okay but it was dated and the cigarette charger did not work, which meant I could not charge up my sat nav. Otherwise okay.

Israel
Volkswagen Polo
October 7, 2022

Pros: Ничего

Cons: В прокат дали не ту машину

Lithuania
Fiat Panda
October 5, 2022

Pros: The staff was friendly and spoke good english

Cons: The car was in bad shape, the cluch was so bad i hardly could drive, i drive manual drive all my life and havent got worse car. It was cigarette smell in car.

United Kingdom
Hyundai i10
October 4, 2022

Pros: Quick to pick up and did not push additional insurance

Cons: The car was supposed to be a mini size as there were just two of us and we got a 7 seater Picasso. The car ran fine but was massive for Crete roads. It cost us a lot more in diesel than we expected. The air con was stuck on the passenger side and wouldn't move from 14 degrees. The boot catch was broken. The seat belt warning sounds came on several times during the hire. We did not get a choice. It was this or nothing

United States of America (USA)
Hyundai i10
September 26, 2022

Pros: The pick up was good. Quick and efficient.

Cons: Alma drop off person tried to scam me into paying for a scratch on the car I had proof I did not do. I took a photo of the exact scratch when I picked up the car and had a timestamp as proof. Without this, Alma would have charged me for it. The guy even argued with me on the phone about it before I sent him my photo evidence. If you rent from these people, MAKE SURE you cover your own a** and take photo and video of the car when you pick up. Nobody at the drop off office at 7:30am either.

United Kingdom
Fiat Panda
September 26, 2022

Pros: Quick good service.

Cons: Car was a little worse for wear, no parcel shelf.

United Kingdom
Nissan Micra
September 23, 2022

Pros: Arrived 3 hours late (12am) but staff were very friendly and understanding. I wasn't charged for late night pickup like some companies do.

United Kingdom
Suzuki Celerio
September 16, 2022

Pros: I did like the speed of picking up and dropping off.

Cons: Very old car compared to my experience with other car rental companies. Sometimes, I was afraid if the car will move. Also the car was not clean with sand in the boot.

United Kingdom
Nissan Qashqai
September 16, 2022

Pros: Very kind and helpful staff!

Greece
Nissan Juke
September 12, 2022

Pros: Very clear instructions on finding the rental desk. The car was new and very clean. The stuff was very friendly and helpfull.

United Kingdom
Volkswagen Polo
September 12, 2022

Pros: cheap

Cons: a premium economy car being 20+ years old

Spain
Suzuki Celerio
September 7, 2022

Pros: The lady was very friendly and efficient.

Cons: The boot wouldn't shut on the first car and it was a bit battered in general. The guy spent about 10 minutes trying to un-jam the mechanism with a screwdriver before the lady called over to say give us a different car. The guy seemed happy to send us off with a dodgy boot that might not close or open

Italy
Opel Corsa Hatchback
September 6, 2022

Pros: Available to help, no questions asked

Cons: Car was a bit old with a few issues, nothing major.

United Kingdom
Nissan Qashqai
September 1, 2022

Pros: Simple and fast process

Cons: Nil

United States of America (USA)
Hyundai i10
September 1, 2022

Pros: Agent was very professional and help us in all ways

Serbia
Fiat Panda
August 31, 2022

Pros: They were quick and professional. The car was as promised plus it was almost brand new so it had all the convenient features (CarPlay option for iPhone was a very pleasant surprise!). Drop off was also quick and easy.

Cons: It was a bit of a hassle to find them among many many other booths of the car rental agencies. We had no previous instruction where they are so we had to ask around.

Czech Republic
Fiat Tipo STW
August 30, 2022

Pros: it is not easy to find the desk

United Kingdom
Opel Astra
August 29, 2022

Pros: Quick response to complaint

Cons: Having a dodgy car in the fist place.

Netherlands
Nissan Note
August 28, 2022

Pros: Quick service and friendly

Cons: CAR was up for maintenance

Australia
Opel Corsa Hatchback
August 22, 2022

Pros: the car was not very clean internally or externally but had just over 1/4 tank of fuel so that was OK but it was an older model vehicle and the rear vision mirror needs replacing as a matter of urgency

Cons: difficult to locate within the rental complex yard. Suggest you post a photo of the small office on the website where we are able to identify the location rather than wandering all over the lot, looking for it! Better still, get the airport to print a template showing where all the rental firms are located!

Netherlands
Hyundai i20
August 18, 2022

Pros: Easy pick up close to the airport.

Italy
Nissan Note
August 16, 2022

Pros: nulla

Cons: auto più piccola del pattuito, vecchia e sporca. Ammortizzatori sfondati, fanali ingialliti, freni non rassicuranti, prezzo esorbitante.

France
Hyundai i20
August 15, 2022

Pros: Disponibilité téléphonique, faible consommation de la voiture, l anglais parlé par les réceptionnistes

Cons: L attente au retour du véhicule.

Belgium
Hyundai i10
August 11, 2022

Pros: Perfect

Cons: Perfect service

Italy
Fiat Scudo
August 9, 2022

Pros: Very efficient and polite.

Cons: The car was really used a lot.

Chile
Opel Corsa Hatchback
August 9, 2022

Pros: Nothing

Cons: Aggressive staff Cars in bad conditions

United Kingdom
Nissan Qashqai
August 8, 2022

Pros: We're willing and helpful staff to resolve problems.

Cons: The engine management of our first car was indicating a problem when we picked up the car, but was told that this wasn't anything to worry about, just that the fuel on the island is poor. The problem got more serious when the engine cut out into our trip. A further fault was that vibrations could be felt under braking (it felt like the rear brakes). The replacement car was better, but the rear brake shoe was worn, leading to a grinding noise under braking.

United Kingdom
Nissan Qashqai
August 6, 2022

Pros: Friendly and efficient

Cons: The car looked like Jeremy Clarkson had driven through the Amazon on a Top Gear challenge

United Kingdom
Toyota Aygo
August 6, 2022

Pros: Mike was very friendly and communicative, met us at 4 am when our flights had been delayed and replaced our car when the other broke. Would use again

Italy
Opel Corsa Hatchback
August 2, 2022

Cons: Warning light for engine fault going off often

United Kingdom
Nissan Note
August 2, 2022

Pros: friendly

Cons: nothing

Czech Republic
Fiat Scudo
August 1, 2022

Pros: It was a car.

Cons: The car was old and worn.

Czech Republic
Fiat Tipo STW
July 30, 2022

Pros: Simplicity, speed, brief explanation, price.

Cons: The age of the rental car...I was expecting a newer one.., buut - but THE RENTAL CAR WAS FULLY FUNCTIONAL!!!

Czech Republic
Fiat Panda
July 29, 2022

Pros: Fast, efficient and friendly.

Australia
Nissan Note
July 27, 2022

Pros: Evwn if the mistake is yours, or If there's a problem, they'll help you with it

Israel
Fiat Doblo
July 26, 2022

Pros: The service was great, kindness, time efficiency and fair .

United Kingdom
Nissan Qashqai
July 21, 2022

Pros: quick pick up and drop off. Friendly agent

United Kingdom
Ford Focus
July 15, 2022

Pros: Very friendly and efficient. Best car rental I have used in Crete. Will go straight to them next time.

United States of America (USA)
Hyundai i10
July 13, 2022

Cons: Car was dirty and told I had to pay $20 euro more to drop off at port. Agent said website was wrong, but forced me to pay.

United Kingdom
Hyundai i10
July 5, 2022

Pros: When we found them they were courteous and friendly.

Cons: Had to pay €50 extra because of arrival after 9.30pm when in theory the office shut. We arrived at 10pm and even the member of staff queried the high charge. Car left quite a lot to be desired!

Switzerland
Toyota Aygo
July 4, 2022

Pros: A quick check-out

Cons: Nothing

United States of America (USA)
Ford Focus
June 30, 2022

Pros: Not much!

Cons: Car was a very old Ford Focus that had scratches and dents all over it. Air conditioner was not very good.

Hungary
Toyota Aygo
June 28, 2022

Pros: The car was Ok.

Cons: I was not allowed to take out insurance for the car with them. It was said that the damage would be charged to the deposit. And if I have travel insurance, then they're right.

Hungary
Nissan Note
June 22, 2022

Pros: After the first car broke down we were provided a second car fast and easy. The second car was something that we should have picked up in the first place.

Cons: The first car we picked up had a broken aircondition and the car engine broke down after a few days

United Kingdom
Toyota Aygo
June 21, 2022

Pros: Efficient and straightforward

Cons: The representative when dropping off the car tried to suggest I had caused a scrape on the rear passenger door which I could prove was already there when the vehicle was picked up. The cynical side of me asks if this has been tried numerous times given the number of knocks on the car which if paid for by insurance why have they not got repaired?

Israel
Nissan Qashqai
June 20, 2022

Pros: Came with an empty tank. “0” on gas meter. That was the situation with all 3 cars we took.

United Kingdom
Ford Focus
June 15, 2022

Pros: We didn’t have to wait..

Cons: The car.

Kazakhstan
Nissan Qashqai
June 14, 2022

Cons: First I was told car was coming. Then I was told car was a 'nice' Yeti parked outside. The Yeti was filthy, beaten and broken everywhere... No other car available so I took it. Central lock wouldn't work and - most times - neither key so we had to open the car from the inside after opening driver's door. Several lights came on and off on the dashboard. I had rented a Qashqai or similar model... THIS WAS A PIECE OF CRAP FOR NORMAL RENTAL CAR PRICE

Australia
Fiat Panda
June 13, 2022

Pros: As above efficient service

Cons: The car had a few issues in particular the drivers seat slide around and didn't lock in well.

United Kingdom
Toyota Aygo
June 11, 2022

Pros: When the car broke down they came and replaced it within 2 hours of reporting it.

Cons: I originally booked a Toyota Aygo or similar with air conditioning, and I was given an ancient Fiat Panda with no air conditioning.

United States of America (USA)
Nissan Note
June 2, 2022

Pros: Friendly personnel. Cars were very functional and operated well.

United States of America (USA)
Kia Picanto
June 1, 2022

Pros: Timely arrival and departure.

Cons: Nothing

France
Toyota Aygo
June 1, 2022

Pros: Efficient

Cons: I didn't like the car at all But it did the job so it's ok

Qatar
Fiat Tipo STW
May 21, 2022

Pros: Friendly and accommodating service

Cons: The petrol gauge did not work properly

Greece
Opel Astra
May 18, 2022

Pros: Quick service compared to other European countries

Cons: They tried to give me a car of smaller category and insisted that it was the category I had booked. I booked opel Astra or similar and the initially showed a Peugeot 207. When they realized that they could not convince me they brought a Ford Focus, old and tired.

Netherlands
Fiat Tipo STW
May 12, 2022

Pros: Friendly people

Cons: Totally different car than expected.

Israel
Toyota Aygo
May 1, 2022

Pros: During our rental we had a problem with the air conditioning. They went out of there way to bring us a different car the same day and far from Heraklion. Also made an effort to find us at one of the taverns even though we were not with our cellphone.

Czech Republic
Ford Focus
April 25, 2022

Cons: I booked a "Ford Focus or similar" and the agent gave us Toyota Yaris claiming it is the same class. No, it definitelly is not. Only after pushing back several times he brought a car of the class we booked. I call this a scam!

United Kingdom
VW Polo
October 17, 2021

Cons: It is confusing to work out who exactly we were renting a car from. Alma Car Hire - I think - were just the desk where we collected from.

Switzerland
Nissan Note
October 13, 2021

Cons: Cars were run down and dirty, many broken parts. Not worth the money paid at all. The rating given on Discover Cars is totally untrue and incorrect - should not be more than 3-4 out of 10!

United Kingdom
VW Polo
October 9, 2021

Pros: Brilliant pick up/ drop off times. Car ultimately was reliable.

Cons: Car was not the model we were told we would have and was VERY old. Car was so scratched and old that we were told that as long as we didn't hit a mountain goat we would be getting our deposit back!

Israel
Suzuki Celerio
October 7, 2021

Cons: Aircondition didn't work. We tried writing them but no response. No Bluetooth, car was old

Switzerland
Fiat Doblo
October 7, 2021

Pros: Friendliness, condition of car

Cons: Time spent at pick-up

United Kingdom
VW Polo
October 5, 2021

Pros: Friendly, were really helpful & relaxed

Cons: Didn’t get the car we were expecting

Latvia
VW Polo
October 1, 2021

Cons: Service-guy on drlivery was border line agressive and msking threats if i do not pay they have my card details snd they will charge whatever they want

United Kingdom
VW Polo
September 28, 2021

Pros: Great value compared with main international brands

Cons: There was no pick up point at the airport labelled Alma car hire, contrary to instructions. Had to ask several other companies where to go. In reality a different company actually provided the car and agreement, not Alma. This made it all a bit confusing. But maybe you get what you pay for.

United Kingdom
Nissan Micra
September 27, 2021

Pros: Genuine people, great service

United Kingdom
Suzuki Celerio
September 26, 2021

Pros: Great staff friendly and helpful

Cons: Terrible old knackered car totally worn out and partially broken inside, drove fine. 3 different warning lights came on. One continually. We were told - don’t worry! Which was ridiculous and not helpful. I chose a fuel full to full option on booking but on collection it was return empty! That is a scam, I voiced my disagreement but was told I had no option. It is not acceptable to do this. Nice staff, rubbish car, expensive, and fuel was a deal breaker.

United Kingdom
Peugeot 301
September 21, 2021

Pros: Not much

Cons: Ordered an auto and they didn't have it ready on site , had to wait a long time for it to arrive , dirty upon arrival and car was aged with sat Nov removed

United Kingdom
Nissan Pulsar
September 1, 2021

Cons: Car was old, not cleaned and not worth the money, broke down. Second car slightly better but also dirty and not cleaned between customers.

France
Nissan Pulsar
August 26, 2021

Pros: efficiency for car drop off (even if they did not give me any receipt)

Cons: old car, tank almost empty when I picked it up

United Kingdom
Fiat Scudo
August 18, 2021

Cons: I was really hard to find the hire rental desk and then we had to wait around for a while for the car whilst in the searing heat.

United Kingdom
Nissan Evalia
August 16, 2021

Pros: Staff were very friendly but the girl serving us just giggled a lot as I think she was embarrassed to be hiring out such a knackered car.

Cons: The car

United Kingdom
Nissan Pulsar
August 16, 2021

Pros: Staff were friendly

Cons: The car we had was very old and tired. It was so old it didn’t have isofix bar for kids seats. The car did the job but the rental cost was more than the value of the car.

Netherlands
Fiat Doblo
August 4, 2021

Pros: Friendly

Cons: Very old cars

Belgium
Nissan Micra
July 28, 2021

Pros: they are very friendly , give very good service ,very satisfied,no complaint at all.

Israel
Fiat Talento
July 26, 2021

Pros: fest service Nice and polite

United States of America (USA)
Nissan Micra
July 18, 2021

Pros: Awesome customer service and super kind people! Easy pick up and drop off. The car had a few scratches which we made note of and we’re not charged for. A few of the buttons were getting stuck on the dash but nothing too bad. Bluetooth was easy to set up. The car was a little slow when shifting (automatically) between gears, but overall very easy to drive. Also — awesome prices! Best we found at Heraklion airport by a landslide.

Cons: Everything was great! Just the few notes about the car above.

Slovenia
Suzuki Celerio
July 9, 2021

Cons: Why is 800 EUR deposit given back after 2 weeks. We have full insurance.

Slovenia
Nissan Note
June 29, 2021

Cons: 60000+ km car

Israel
Peugeot 301
June 16, 2021

Pros: Car was in very bad shape, gear system was not functioning well; not a car that should be rented to customers. Very low quality. Car was not clean. Many defects and old.

Cons: Low quality car. Not value for money.

United Kingdom
Hyundai i30
September 17, 2020

Pros: The rep was friendly and did not try to upsell the insurance.

Cons: The car (Hyundai I30) was very basic, well worn with plenty of small dings that we had to point out to avoid being charged on return - the aircon didn’t work and there was no cruise control, reversing sensors or phone connectivity. It was expensive for what it was

Most Popular Car Rental Deals

Heraklion Airport
Mini
Suzuki Celerio or similar
Suzuki Celerio
  • 4
  • 1
  • 5
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Alma Car Hire
$24.50 / per day
Heraklion Airport
Economy
Fiat Panda or similar
Fiat Panda
  • 4
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$24.71 / per day
Heraklion Airport
Economy
Nissan Micra or similar
Nissan Micra
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Heraklion Airport
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Suzuki Celerio or similar
Suzuki Celerio
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$24.94 / per day
Heraklion Airport
Economy
Fiat Panda or similar
Fiat Panda
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$25.15 / per day
Heraklion Airport
Economy
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Nissan Micra
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$25.25 / per day
Heraklion Airport
Economy
Opel Corsa or similar
Opel Corsa
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Alma Car Hire
$25.30 / per day
Heraklion Airport
Economy Elite
Hyundai i20 or similar
Hyundai i20
  • 5
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Alma Car Hire
$25.70 / per day
Heraklion Airport
Economy
Opel Corsa or similar
Opel Corsa
  • 5
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Alma Car Hire
$25.76 / per day
Heraklion Airport
Economy
Renault Clio or similar
Renault Clio
  • 5
  • 1
  • 5
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  • Man.
Alma Car Hire
$25.90 / per day
Heraklion Airport
Economy Elite
Hyundai i20 or similar
Hyundai i20
  • 5
  • 2
  • 5
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Alma Car Hire
$26.16 / per day
Heraklion Airport
Economy
Renault Clio or similar
Renault Clio
  • 5
  • 1
  • 5
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  • Man.
Alma Car Hire
$26.37 / per day
Heraklion Airport
Economy Elite
Hyundai i20 or similar
Hyundai i20
  • 5
  • 2
  • 5
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  • Man.
Alma Car Hire
$26.50 / per day
Heraklion Airport
Economy Elite
Hyundai i20 or similar
Hyundai i20
  • 5
  • 2
  • 5
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  • Man.
Alma Car Hire
$26.97 / per day
Heraklion Airport
Compact
Hyundai i30 or similar
Hyundai i30
  • 5
  • 2
  • 5
  • A/C
  • Man.
Alma Car Hire
$27.29 / per day
Heraklion Airport
Compact
Hyundai i30 or similar
Hyundai i30
  • 5
  • 2
  • 5
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Alma Car Hire
$27.79 / per day
Heraklion Airport
Compact Elite
Opel Astra or similar
Opel Astra
  • 5
  • 1
  • 5
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Alma Car Hire
$27.89 / per day
Heraklion Airport
Compact Elite
Opel Astra or similar
Opel Astra
  • 5
  • 1
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Alma Car Hire
$28.40 / per day
Heraklion Airport
Compact SUV
Nissan Juke or similar
Nissan Juke
  • 5
  • 2
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Alma Car Hire
$32.86 / per day
Heraklion Airport
Compact
Fiat Tipo Sedan or similar
Fiat Tipo Sedan
  • 5
  • 2
  • 4
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Alma Car Hire
$33.06 / per day
Heraklion Airport
Compact SUV
Nissan Juke or similar
Nissan Juke
  • 5
  • 2
  • 5
  • A/C
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Alma Car Hire
$33.46 / per day
Heraklion Airport
Compact
Fiat Tipo Sedan or similar
Fiat Tipo Sedan
  • 5
  • 2
  • 4
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  • Man.
Alma Car Hire
$33.65 / per day
Heraklion Airport
Economy
Nissan Micra or similar
Nissan Micra
  • 5
  • 1
  • 5
  • A/C
  • Auto.
Alma Car Hire
$33.86 / per day
Heraklion Airport
Economy
Nissan Micra or similar
Nissan Micra
  • 5
  • 1
  • 5
  • A/C
  • Auto.
Alma Car Hire
$34.46 / per day
Heraklion Airport
Compact
Fiat Tipo STW or similar
Fiat Tipo STW
  • 5
  • 2
  • 5
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  • Man.
Alma Car Hire
$38.46 / per day
Heraklion Airport
Compact
Fiat Tipo STW or similar
Fiat Tipo STW
  • 5
  • 2
  • 5
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Alma Car Hire
$39.14 / per day
Heraklion Airport
Compact Crossover
Fiat 500X or similar
Fiat 500X
  • 5
  • 1
  • 5
  • A/C
  • Man.
Alma Car Hire
$40.81 / per day
Heraklion Airport
Compact Crossover
Fiat 500X or similar
Fiat 500X
  • 5
  • 1
  • 5
  • A/C
  • Man.
Alma Car Hire
$41.55 / per day
Heraklion Airport
Standard Van
Fiat Doblo or similar
Fiat Doblo
  • 7
  • 2
  • 4
  • A/C
  • Man.
Alma Car Hire
$71.58 / per day
Heraklion Airport
Standard Van
Fiat Doblo or similar
Fiat Doblo
  • 7
  • 2
  • 4
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Alma Car Hire
$72.89 / per day
Heraklion Airport
Standard Elite Van
Nissan NV200 or similar
Nissan NV200
  • 7
  • 2
  • 4
  • A/C
  • Man.
Alma Car Hire
$78.60 / per day
Heraklion Airport
Standard Elite Van
Nissan NV200 or similar
Nissan NV200
  • 7
  • 2
  • 4
  • A/C
  • Man.
Alma Car Hire
$80.04 / per day
Heraklion Airport
Full-size Van
Fiat Scudo or similar
Fiat Scudo
  • 9
  • 3
  • 4
  • A/C
  • Man.
Alma Car Hire
$90.74 / per day
Heraklion Airport
Full-size Van
Fiat Scudo or similar
Fiat Scudo
  • 9
  • 3
  • 4
  • A/C
  • Man.
Alma Car Hire
$92.42 / per day
Heraklion Airport
Full-size Van
Fiat Talento or similar
Fiat Talento
  • 9
  • 3
  • 4
  • A/C
  • Man.
Alma Car Hire
$101.44 / per day
Heraklion Airport
Full-size Van
Fiat Talento or similar
Fiat Talento
  • 9
  • 3
  • 4
  • A/C
  • Man.
Alma Car Hire
$103.31 / per day
The above prices are only approximate and were last updated at 19:29 on 2024-06-20. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 800.00), Theft Protection, Roadside Assistance (in the country of pick-up), Third Party Liability (TPL), Airport surcharge, Free modifications, State Tax.
Driver requirements
Minimum rental age is 23 years.
A young driver fee applies to drivers under the age of 26.

Maximum rental age is 75 years.
A senior driver fee applies to drivers over the age of 70.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

Driver licenses will be accepted if issued in the following country(ies): Australia, Canada, Iceland, Liechtenstein, Norway, Switzerland, United Kingdom, USA, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).

In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher, flight information.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
Optional extras and services
Available special equipment: Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Snow chains.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.

Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Rental period
The maximum rental period per agreement is 30 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.

Pick-up & Drop-off
Mon:  07:30 - 21:30
Tue:  07:30 - 21:30
Wed:  07:30 - 21:30
Thu:  07:30 - 21:30
Fri:  07:30 - 21:30
Sat:  07:30 - 21:30
Sun:  07:30 - 21:30

Top Suppliers at Crete Airport Heraklion

Gomega Car Rentals
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Exceptional 9.6 / 73 reviews
+306933252333
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Working hours
Mon:07:30-22:30
Tue:07:30-22:30
Wed:07:30-22:30
Thu:07:30-22:30
Fri:07:30-22:30
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OTOQ
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Exceptional 9 / 204 reviews
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Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
Sun:08:00-22:00
Thrifty
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Exceptional 9 / 32 reviews
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Autocandia