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Alma Car Hire at Crete Airport Heraklion
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Friendly staff, good and quick explanation
Cons: /
Pros: Nothing. The parking area was difficult to find. The employee was unpleasant. The car had an overpowering odor of mothballs or something of the sort. The car was given to us with an empty gas tank. This was the worst car rental experience we’ve ever had.
Cons: The parking area was difficult to find. The employee was unpleasant. The car had an overpowering odor of mothballs or something of the sort. The car was given to us with an empty gas tank. This was the worst car rental experience we’ve ever had.
Pros: Missing a plug to connect our phone. So helpful for gps... and battery!
Pros: Very nice staff and accommodating.
Pros: I over all happy with the service, our Agent "Georg" was a great guy and very helpful. we had a few minor issues but it handled nicely. called a couple of times my call was answered right away with a great respect. Thank you for everything!
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 75 years.
A senior driver fee applies to drivers over the age of 70.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher, flight information.
Prices for extras are shown on the booking page.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
The first additional driver is allowed free of charge.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
Pick-up & Drop-off
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