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Centauro at Crete Airport Heraklion
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Cons: Centauro Car rental in Heraklion, Crete was not in the airport to pick us up as stated in the rental agreement. We had difficulties contacting them by phone (no answer the first couple of times we called) and afterwards we had a big discussion about insurance, as they did n't want to acknowledge the CDW insurance we purchased trough Discover cars. We ended up paying a new insurance, very expensive as we hadn't bought it in advance through Centauro
Pros: Nothing
Cons: Nothing
Pros: I am gathering cases of people they feel they have been scammed by Centauro in Greece (with a special focus at Heraklion Crete). There have been multiple people having very similar experiences, suspiciously similar...(especially with car damages - under the front bumber). Please be minded that if you don't buy their very expensive insurance, they will find a way to charge you, EVEN if you have
Pros: Immediately refunded guarantee, refunded petrol guarantee
Cons: Requesting over and over if I want an insurance, telling that they can't give the car because what if the possible damage will be more than the €1400 guarantee. And I had to pay €109 for full petrol tank, which for refined on full return. I never had this before with any of my rentals, private & business
Pros: Corteous and Efficient. Nice Car great price
Cons: Pick up instructions could have been clearer
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A senior driver fee applies to drivers over the age of 75.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country. If the duration of your stay in Greece, Greece - Crete Island is longer than 6 months, a driver license issued in EU countries is required.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, valid driver license, credit card on a main drivers name, booking voucher, flight information. Only physical driver's licenses are accepted (not digital versions).
It is only possible to pay and leave a deposit using the same card.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
All extras are available at the rental counter. Prices vary, depending on the rental period.
It is allowed to add up to 3 additional drivers.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
A deposit for a tank of fuel is required upon pick up.
Winter tires are not mandatory in Greece.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
If the customer is late for a return for more than 0 minutes, extra day charges will apply, in addition to any other rental charges.
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