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Centauro at Crete Airport Heraklion
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Efficient transport to the airport
Cons: Fraudulent charge of 280E for a the small paint scrape 2x5 cm. with no dent. To see it you would have to look under the front bumper. Importantly, it was a dark night. The representative had to know where it is, cause you had crouch down to touch it, as it was not visible from normal height.
Pros: Staff was very helpful and friendly.
Cons: The picked up car had several scratches and bumps.
Pros: Free upgrade
Cons: one of the employed attitude when I rent the car
Pros: The staff did not come to pick us up at the airport as indicated over the phone. The meeting on the voucher was different. We had to find another car at the last minute with another provider onsite during night time and it costs us 3x more.
Cons: Totally unprofessional and rude over the phone
Pros: Easy to use, contactable if needed
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A senior driver fee applies to drivers over the age of 75.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country. If the duration of your stay in Greece, Greece - Crete Island is longer than 6 months, a driver license issued in EU countries is required.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, valid driver license, credit card on a main drivers name, booking voucher, flight information. Only physical driver's licenses are accepted (not digital versions).
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is only possible to pay and leave a deposit using the same card.
Only cards issued in the main driver's name are accepted.
It is possible to pay and leave the deposit only with the following payment methods: Visa Electron, Visa Debit Card, MasterCard credit card, VISA credit card, MasterCard debit card.
It is only possible to pay and leave a deposit using the same card.
Additional insurance (Super Insurance) must be purchased if using the following payment method(s): Visa Electron, Debit cards, Visa Debit Card.
The daily limit on the card used for payment must be high enough to cover the deposit. Otherwise, purchase of the following insurance policy(ies): Super Insurance is mandatory.
Maestro, American Express, Cash, Diners, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
All extras are available at the rental counter. Prices vary, depending on the rental period.
It is allowed to add up to 3 additional drivers.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
A deposit for a tank of fuel is required upon pick up.
In case of renting at the airport location, the customer must provide a valid flight number in order to make a reservation.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
If the customer is late for a return for more than 0 minutes, extra day charges will apply, in addition to any other rental charges.
Pick-up & Drop-off
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