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RightCars at Crete Airport Heraklion
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Cons: I paid gof yhevhite car and purchased insurance online for peace of mind. When collected the car the lady told me my insurance was not valid and I would have to pay her. I explained I had already paid insurance so was not prepared to do this. She said if k had any accidents she would dale the money from my credit card and the insurance I had paid for would likely not pay out. She was so rude and literally ruined my experience and holiday.
Pros: Rien.
Cons: Une arnaque bien rodée qui donne la nausée : prêt à tout pour vous soutirer 400€ supplémentaires… un locataire sur deux n’avait pas de Visa Crédit (de plus en plus rare de nos jours) et ils le savent: ils leur ont donc fait payer près de 800€ pour 2 semaines de locations … gerbant.
Pros: Nothing.. third party agent .we booked a polo... Got an aygo... Was chaotic at right car the agent who supplied the car. Misleading about insurance cover which has cost us a fortune now for a tiny surface scratch. Also car agent charged extortionate admin fees to process .agent had picture of rim ready upon return as if expecting marks. Probably buffed out before for minimal fee.
Cons: Nothing. Very unclear costs and info relating to small print hidden costs. Not clear at time of booking online that insurance cover is not really insurance at all.
Pros: The drop off was quick. Chronis was helpful. The agents were kind and smiley. The car was new.
Cons: I cannot complain for anything. Indeed there are too many companies around. So might be complicated.
Pros: I cannot complain for anything. Car was nice and new clean the agents were friendly drop off easy and they also offered to take me to the departures. I would go back.
Cons: Nothing.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 78 years.
A senior driver fee applies to drivers over the age of 71.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
The following payment methods are accepted: Cash, Visa Debit Card, MasterCard credit card, VISA credit card, Maestro credit card, MasterCard debit card.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
It is allowed to add up to 3 additional drivers.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/collection service is not provided.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
If the customer is late for a return for more than 90 minutes, extra day charges will apply, in addition to any other rental charges.
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