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![RightCars at Crete Airport Heraklion](https://www.discovercars.com/PartnerFiles/4/logo_70x35.png)
RightCars at Crete Airport Heraklion
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: I have less comments to you discovered cars but many bad feedback to right cars. I don't think you should work with them. I orded a car in Cretes and paid for a full coverage expecting to receive a car with no issues. When I arrived there they tried to sell me a full coverage for a big sum of money and I showed them that I already paid for it but they insisted that I'm not protected. They didn't try to check my coverage, won't nice or pleasant. I won't order from RightCars again.
Pros: Price was reasonable
Cons: —Got smaller car than ordered —infant sit was broken and not safe —on pick up- they wanted to charge on another insurance (a duplication). —On return - they wanted to charge on a scratch that was there prior picking up the car.
Cons: In such hot location perfect Aircondition is a must and that was not the case.
Cons: We had chosen a car with 3 suitcases, but they did not fit. We had to purchase and pay an additional 160 EUR for insurance from the seller, even though we chose full coverage when booking https://www.discovercars.com/. We couldn't go to Bala Beach. We also paid a premium to return the car early in the morning but no one came or contacted us. After 50 min. while waiting we had to leave the car keys with other car rental companies near them because we had to fly out. Car rental (DC-5642343)
Pros: Nothing.
Cons: They staff is not returning the deposit back!
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 78 years.
A senior driver fee applies to drivers over the age of 71.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
The following payment methods are accepted: Cash, Visa Debit Card, MasterCard credit card, VISA credit card, Maestro credit card, MasterCard debit card.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
It is allowed to add up to 3 additional drivers.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/collection service is not provided.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
If the customer is late for a return for more than 90 minutes, extra day charges will apply, in addition to any other rental charges.
Pick-up & Drop-off
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