Here is the latest information concerning COVID-19 and renting a car on DiscoverCars.com.
We are working around the clock to keep up with the constantly-changing situation throughout the world so we can provide you with up-to-date information regarding travel restrictions, rental branch opening hours, shuttle services, safety measures, and more. Our Customer Support team is ready to assist you any time, night or day.
If seeking general travel advice, we strongly recommend consulting the guidance of your government and the World Health Organization.
Your health and safety are of the utmost importance to us.
If you do travel, we want you to be as safe as possible while doing so. Thus, we have added information in our search results letting you know which rental companies are disinfecting their vehicles to prevent the spread of the virus.
A badge is shown next to all cars that we have confirmed are disinfected between each and every renter.
Use the filter on the left-hand side of the search results to only see vehicles that are confirmed to be thoroughly disinfected.
We understand your need for flexibility.
We’d like to tell you that we’ve become more flexible, but the truth is that we were always flexible. If you need to change the dates of your rental or you decide to travel somewhere else, you can modify your booking in the My Booking section without charge (although the rental price may change).
Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 700.00), Theft Protection, Roadside Assistance (in the country of pick up), Third Party Liability, VAT (value added tax), Free modifications.
Minimum rental age is 21 years for car group Economy, Mini. Minimum rental age is 23 years for car group Compact, Standard, Luxury, Intermediate, Premium, Fullsize, SUVs, Special. A young driver fee applies to drivers under the age of 23.
There is no maximum age. A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): EU. A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit. Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period. The exact deposit is determined on pick up since the amount is dependent on the vehicle.
At time of pick up, customers will be required to pay the amount of the rental and a deposit. It is possible to pay and leave the deposit only with following payment methods: MasterCard credit card, VISA credit card. The following payment methods are accepted: Visa Debit Card, MasterCard debit card, Union Pay. Only cards issued in the main driver's name are accepted. Maestro, Cash, Cheques, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
crossing country borders is available on previous request at least 5 days before the pick up date. Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: Andorra, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain-Mainland, Sweden, Switzerland, United Kingdom, Gibraltar.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age). Prices for extras are shown on the booking page.
All extras are available at the rental counter. Prices vary, depending on the rental period.
It is allowed to add up to 2 additional drivers. Delivery/Collection service is available only by previous request. Additional charges will be applied.
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
In case of renting at the airport location, the customer must provide a valid flight number in order to make a reservation.
Service outside of business hours is available by previous request at airport locations. Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.