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Dirent a car Greece at Crete Airport Heraklion
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: Very few cars in their fleet so we weren't able to switch cars. Trunk had no cover. Lots of damage to inside trunk area. Automatic lock didn't work.
Pros: Quite an old vehicle, and the central locking did not work. It was quite an under powered car, but very good value for money overall.
Pros: The guys were great. The car was really nice to drive
Pros: I liked that the vehicles were there and that there was no mistake and they forgot us
Cons: The vehicles were very old for the money we paid. And when we returned the cars they said we knocked on the door, but luckily we took pictures of the cars in front of me and proved that we didn't knock. They should have pictures before they give the vehicles to the people. It will save a lot
Pros: Never do deal with this company I paid for middle size car they give me small
Cons: They are very dodgy and negative rate
Pros: Great service. Thank you
Cons: Would have been good if you had been at the both when we dropped the car off!!
Pros: They were honest and friendly
Pros: Efficiency at pick-up and at restitution
Cons: The car was not so new...
Cons: Very old and dirty car
Pros: The staff at the place we finally got the car from were very nice
Pros: A few items internal need repair. Sun visor and know on gear stick
Cons: The rent a car company stated in instructions was not the one who rented the car. Had to wait for an hour to get redirected to a different rent a car company and then had to wait until the car was delivered.
Cons: the car was really old and tires were almost slick. Engine was almost dead and it was difficult to drive up any hills
Pros: They were flexible when I didn't accept the Skoda prepared for me.
Cons: The fuel tank was almost empty, so there was much more fuel in it when dropped off than when picked up.
Pros: fluent management of the contract
Cons: The car was not well maintained (front windscreen wipers not working, engine has overheated, rear shelf broken, no security vests in the car). We were lucky that the air conditioning was working!
Cons: Bad old car, not what we booked, empty tank, and we returned it half full, at the gas station we foundation out the fuel cap was missing so we had to buy one, terrible
Pros: The guys were ok.
Cons: Service was ok, car not.
Pros: The weather was nice at the time of pick up
Cons: The car was useless, not serviced, air filter not cleaned, changed so underpowered, clutch in first and second slipping on hills....
Pros: EVERYTHING OK
Pros: Free second driver
Cons: Too slow to pick-up and drop-off
Pros: Free second driver
Cons: Too slow to pick-up and drop-off
Pros: The staff were very pleasant.
Cons: Apparently the fuel gauge wasn't very accurate and the car was nearly empty when we got it so as advised we immediately put petrol in it. Unfortunately that cost us a lot of money and we didn't appear to use much of it. That isn't something I will accept again. Normally you get a car full of petrol and return it full. The car was very basic.
Pros: Their agents were pretty efficient. Also their customer support was helpful.
Cons: The condition of the car.
Pros: A good cheap deal.
Pros: Car drove ok, very good prices, no issues at check in/out
Cons: AC was broken
Pros: The price.
Cons: The car.
Pros: small operator
Pros: Quick, friendly.
Pros: Pick up and drop off we’re both quite quick.
Cons: The car is falling apart, it’s really too old to be roadworthy. At one point my seatbelt, front passenger side, popped out of the buckle while we were driving. Another time the buckle malfunctioned and I couldn’t fasten my seatbelt
Pros: Value for money and very kind and polite personnel.
Cons: Cars are a bit old, but I don’t mind.
Pros: Very kind staff! As our credit card did not work, the staff was very flexible in finding a fitting solution for us.
Cons: The car category was not as ordered
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Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 26.
Maximum rental age is 75 years.
A senior driver fee applies to drivers over the age of 70.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): Iceland, Liechtenstein, Norway, Switzerland, United Kingdom, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
The following payment methods are accepted: Cash, Visa Debit Card, MasterCard credit card, VISA credit card, MasterCard debit card.
It is possible to leave the deposit only with following methods: MasterCard credit card, VISA credit card.
Only cards issued in the main driver's name are accepted.
American Express is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 180 minutes.
Pick-up & Drop-off