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Dirent a car Greece at Crete Airport Heraklion
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Nothing. Car pick up was difficult and car supplied was damaged and ultimately broke down
Cons: The service provider has failed to provide an agreed upon refund of 50 Euros related to the car not being available for the last 2 days of my rental. I would seriously consider terminating your relationship with this shady operator.
Pros: Very kind and quick
Pros: We had a hard time finding you at HER. At CHA we went a week early to find the drop off location. When we got there we could not get the car close to the building so we had to park across the street. The emergency line was helpful but it took a lot of driving around and we didn’t like leaving the car there.
Cons: Too hard to pick up and return the car.
Pros: Except for the child seat everything went smooth and as expected. Car was clean and as expected.
Cons: the child seat could be better. The first one we had couldn't be locked. We got a new one that worked but I looked old and dirty.
Pros: friendly and accommodating staff at Dirent
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 75 years.
A senior driver fee applies to drivers over the age of 70.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): Iceland, Liechtenstein, Norway, Switzerland, United Kingdom, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 180 minutes.
Pick-up & Drop-off
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