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Autounion at Crete Airport Heraklion
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: I will never use them again
Cons: The quality of the car and when we returned the car they tried to charge us extra
Pros: Provided a private shuttle back to the airport after drop off which was excellent.
Cons: Very good service. I thought I’d get a VW Polo but received a new Citroen C3 instead which was fine.
Pros: Close to airport.
Cons: Additional costs conected with night pickup.
Pros: Unprofessional staff, they were rude and really slow. They also tried to sell me an additional insurance whereas they knew that I already took it with discovercars. I also had a damage with the car, for which they charged me the replacement and they never sent me the invoice. I called them to get it and they were extremely rude
Pros: Friendly staff, very good location
Cons: Had to seek help from Discover support, as car received initially didn't match the offer
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
Maximum rental age is 75 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Driver licenses will be accepted if issued in the following country(ies): EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: Diners, MasterCard credit card, VISA credit card, American Express credit card.
Maestro, Cash, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Using a ferry is allowed on the previous request and for an additional charge of 74.40 EUR per rental.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
The first additional driver is allowed free of charge. Delivery/Collection service is available only by previous request.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Pick-up & Drop-off
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