Crete Airport Heraklion (HER), Heraklion, Crete
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30 - 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80+

Surprice at Crete Airport Heraklion

Heraklion International Airport N. Kazantzakis 71601 Heraklion Crete
0030 6 984 631 835
Pick-up instructions
The customer will walk to the parking lot,50 meters opposite from the airport building and then he will be transferred to our office, which is 700 meters away, with shuttle bus.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
Period outside of business hours
Mon:22:01-06:59
Tue:22:01-06:59
Wed:22:01-06:59
Thu:22:01-06:59
Fri:22:01-06:59
Sat:22:01-06:59
Sun:22:01-06:59
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

France
Fiat 500
June 20, 2024

Cons: They tried to lure us in taking an insurance while we already had one with discovercars.com and they knew it.

United Kingdom
Ford Kuga
June 18, 2024

Pros: Charged 70 euros for bringing the car. Ack 3 hours later.

Cons: Had to pay additional insurance as they wouldn’t accept Amex

United Kingdom
Fiat 500
June 15, 2024

Pros: Quick and easy once at hire office, reasonable price and car in good condition for age

Cons: Rude pickup from shuttservice and wasn't well explained once getting their, could do with a quick map as told stood wrong place by shuttle pickup driver who was very abrupt and not friendly

Switzerland
Citroen C3
June 9, 2024

Pros: Car price was good and they have regular, free shuttle service to the airport.

Cons: We had to wait 1.5 hours for our car to be 'cleaned' which delayed our plans considerably. The car we received was quite beat up on the outside (lots of scratches, dents, etc.) and the staff was extremely thorough during return to make sure none of these cosmetic issues were caused by us. When renting from them, be sure to take many, many photos/videos of the car before you take it off the lot otherwise you may incur a costly fine.

Germany
Peugeot 308
June 4, 2024

Pros: Nothing.

Cons: The first car offered, a Fiat 500L, was very old, had a terrible automatic transmission, and the staff seemed very unhappy when we asked for a different car. The second car offered, a Peugeot 308, was in very poor condition - there was damage everywhere, but at least the transmission was fine. There were cars in much better condition, so I have no idea why we got this Schrott even though we booked it months in advance. I feel myself cheated and will never book a car again using this service.

United Kingdom
Hyundai H-1
June 2, 2024

Pros: Pretty poor nothing to like, its a scam. Avoid at all costs

Cons: Does not accept major cards or digital payments. Sells insurance separately.

Israel
Kia Stonic
May 20, 2024

Pros: Fast

Cons: The car was terrible

Belgium
Seat ibiza
May 18, 2024

Pros: Shuttle from Heraklion airport to location a few 100m away.

Cons: Poor service. No damage check of the vehicle. Rental agency reps told me to just take my own pictures of all damages. Contract had a drawing of the car with just 1 damage marked. Rep refused to add extra markings to that drawing. Rep was also in disbelief that I had full insurance via Discovercars. Rep was also not aware we booked a children’s seat.

Greece
Fiat 500
May 14, 2024

Cons: They dont have photoes of the car ! If I didnt take my own photos they would probably try to charge me for a scratch that I didnt do

Finland
Volvo V40
May 2, 2024

Cons: Very sketchy insurance policy which was clearly their way of making money off of you

Turkey
Ford Fiesta
May 2, 2024

Pros: Price was fair

Cons: They tried to charge damages that were not due, We had to solve a problem with battery by ourselves

Israel
Citroen C3
May 1, 2024

Pros: I didn't like anything.

Cons: Very bad experience. Child seat status was bad, and they didn't want install it. I felt like I was bullied by the agency, once I didn't buy the extra insurance from them. Will never return there!

Netherlands
Peugeot 308
April 30, 2024

Pros: De auto en de netheid.

Cons: Beter aangeven van de locatie waar je opgepikt word

Netherlands
Fiat 500
April 28, 2024

Pros: Perfect service at perfect price!

United States of America (USA)
Ford Kuga
April 3, 2024

Pros: So friendly and efficient. A very positive experience.

United States of America (USA)
Fiat 500
February 27, 2024

Cons: We were forced to buy insurance because we don't have a credit card. The instructions to find the rental agency were incorrect.

Canada
Hyundai i20
December 1, 2023

Pros: We had some trouble with the car, but the staff were great and helped us each time.

United Kingdom
Hyundai i20
November 8, 2023

Pros: Not much

Cons: I felt like they look for any opportunity to up charge to the extent of looking over the with a hell of a lot more interest and concern when dropped off than on collection.

Netherlands
Fiat 500
November 7, 2023

Pros: They brought me to the right place

Cons: Confusion about the price. But they were friendly

Germany
Fiat 500
November 1, 2023

Pros: can't complain about anything

United Kingdom
Fiat Tipo
October 31, 2023

Pros: Nothing.

Cons: After paying for full coverage with you, Surprice said that this insurance wasn’t valid in their country and I had to pay a further £275. They said I had to pay it or if any minor scratch happens on the car I’d have to pay that price to get it fixed, even though the car was full of scratches already. They gave us an old Fiat Qubo which had poor, squeaky breaks, a dodgy gear box and no aircon. The car advertised on Discover Cars was a Fiat Tipo or similar with aircon.

Austria
Fiat 500
October 31, 2023

Pros: Very low price. Trustworthy and reliable service. No hidden fees, no rip-off. I could pick up the car at 11pm night for small extra fee.

Cons: Car had many undocumented small body damages (which were difficult to find at the dark pickup location) - had to spend 15 minutes taking photos.

United Kingdom
Fiat 500
October 30, 2023

Pros: Superb 4 mins from the airport Very quick

Poland
Peugeot 308 STW
October 29, 2023

Pros: I dont really knows.

Cons: Hard to find their office. I have booked peugeot SW nad at place i was informed that they dont even posses that cara. I got skoda fabia :( did not have time to search for other car rental so i took what they had. Good that i cleaned up the car, i was not informed about 100euro penalty for not cleaning inside od the car. Happy that it ended.

Netherlands
Fiat Tipo
October 25, 2023

Pros: Close to the airport

Cons: cooperation. It seems that the local service is completely separated from the online service. It did not feel good. I needed to pay extra insurance instead of a refundable deposit (€1000,-). Even though I paid for the insurance online.

Poland
Hyundai i20
October 24, 2023

Cons: The car was quite old. From time to time it had a problem with starting up, driving up a hill was a challenge.

Greece
Citroen C1
October 24, 2023

Pros: Excellent and kind staff

Lithuania
Volvo V40
October 22, 2023

Pros: Good car rental company and good service! Many thanks!

Cons: I like it!

Estonia
Hyundai i20
October 20, 2023

Pros: Friendly, fast, helpful

United States of America (USA)
Volvo V40
October 12, 2023

Pros: The car we eventually got was in good condition.

Cons: The customer service. When we arrived, we were told we needed to wait at least an additional thirty minutes to get our car as a customer had not returned it yet. We had to ask for them to switch us into a different car category, this was not offered. When we returned the car, we did not realize that returning it in the same condition we received it meant that we had to return it with a completely cleaned interior and exterior. Other car rental agencies only charge a fee when damage has occurred.

Canada
Peugeot 301
September 24, 2023

Pros: Fast and professional

Cons: Although I booked the car via discover car, they Still tried to sell me their insurance coverage and I had to refuse their coverage

Greece
Fiat Tipo
September 20, 2023

Pros: L'état de la voiture

Cons: Assurance beaucoup trop chère pour une voiture aussi abîmé déjà. 2 fois le prix de la location.

Belgium
Hyundai i20
September 19, 2023

Cons: At the desk , the lady told me ( not asking ) to pay the assurance that I didn’t ask . And insist too much for that.

Estonia
Citroen C3
September 12, 2023

Pros: Friendly staff

Cons: -

Israel
Citroen C3
September 12, 2023

Pros: They supplied me with an automatic car like i asked. I received a Nissan Micra 2011, for a week it was enough. Normally you receive a newer car in a better condition

Cons: When we arrived at the airport the rental office was not so easy to find, afterwards they picked us up in a van. We waited outside in the sun for like an hour for service. And when our turn finally arrived they were rude and lazy

Poland
Seat ibiza
September 10, 2023

Cons: Bad car, air conditioner was not working during hot hours, old car, slipper covers under seats which caused problems while driving

Romania
Ford Kuga
September 7, 2023

Pros: I didn't rent the car and I loose the reservation money.

Cons: They confirmed the modification of the rental period but they keept the same amount of money. It blows my mind: 1 day less, same money. They didn't find the foul.

United States of America (USA)
Hyundai i20
September 1, 2023

Pros: fast to check out & get back to the airport

Cons: location is terrible, hard to find & dangerous to drive in, street is very narrow. Very pushy about added insurance

New Zealand
Fiat Tipo
August 27, 2023

Cons: Hard sell for high priced insurance. Saying many things aren’t covered by excess. Car was much older than expected and not in great condition. Rear bumper moved slightly. Had warnings in Dutch to add water to radiator (when topping up noticed no lid of washer water bottle) and later for fuel filter

Serbia
Fiat 500
August 24, 2023

Cons: 1.Demand for additional car insurance. 2.Money which is reserved on credit card will be returned up to two weeks (too long)

France
Fiat 500
August 22, 2023

Cons: Car AC was not 100% efficient

France
Fiat 500
August 13, 2023

Cons: They were agressive in the way they spoke to us. We had to pay extra because we didnt have a credit card. The car was not very powerful for the money we spent, very disappointing ! There was no water in the engine to clean the windows with either!

Switzerland
Citroen C3
August 8, 2023

Cons: i had to wait long to get the car the cars AC didnt work good and i was hot and the break also did not work well

Romania
Peugeot 301
August 7, 2023

Pros: There was some guy at the rental company Surprice which want me to sell some suplimentary insurances even i choose full insurrance in the first, the car was not in the same class like I was requested, when I ask why the car is not ao big, they give me answers witout arguments, in the end we manage using the car selected by them, the drop of the car was ok, no incidents, now I just wait to give me back the deposit warranty -1000e

United Kingdom
Citroen C1
August 4, 2023

Pros: Quick and cheap

Cons: Terrible car in poor condition, poorly maintained, brakes worn out, clutch almost gone, and couldn’t use air conditioning when going uphill.

Hungary
Hyundai i20
July 30, 2023

Pros: Fast service.

Cons: The car was a little bit dirty. The seats were stained. The pick-up location is not correct in the description or in the emails. It was not clear at all where to find it. The main office is not mentioned in the description, but it would be helpfull because maybe we could find that faster than the pick-up location.

Belgium
Fiat Tipo
July 28, 2023

Pros: Nothing special.

Cons: When we picked up the car, Surprise told us that the interior could not be "dirty" at drop-off. It was really not dirty, only some sand and dust at the feet of the driver, because the mat at the feet of the driver was not usable (completely worn out). They didn't accept the car "because it was dirty". We had either to pay 100 euro or to let the car "vacuum cleaned". They said this was an agreement with Discover cars, to put the price at a lower level. They were very rude and unfriendly.

Spain
Citroen C1
July 19, 2023

Pros: Good personal. Fast arrangement. Cars a bit old but no any issues.

Cons: All is perfect

United Kingdom
Peugeot 308
July 16, 2023

Pros: Was east to book.

Cons: The customer service when we collected the car was truly disgusting. I have never experienced such a shocking service.

United Kingdom
Ford Fiesta
July 16, 2023

Pros: Nothing

Cons: Everything

Belgium
Fiat 500
July 7, 2023

Pros: It is fast and easy.

Cons: The car was total garbage, it was kind of an old Corsa from the late 2000's and we had nearly two brake failure that could have ended very badly if it was for my driving skills.. plus 240€ for this kind of car is WAY overrated.

Czech Republic
Peugeot 308
June 26, 2023

Pros: Nothing

Cons: Old car with high mileage. Not possible to submit a guarantee with the dibit card.

United Kingdom
Ford Fiesta
June 9, 2023

Pros: Nothing

Cons: Everything

Lithuania
Fiat Tipo
June 2, 2023

Pros: Loved the flexibility of the agent. Accepted debit card for paying deposit when credit card failed (problem with PIN).

Cons: The fuel tank was empty (seems to be the same issue for most car rental companies in Crete). Of course, I also had to return an empty one. But it is not very convenient to look for a gas station immediately after leaving the company.

Netherlands
Seat ibiza
April 17, 2023

Pros: Quick and friendly

United Kingdom
Fiat 500
April 2, 2023

Pros: Nothing

Cons: No release of preauthorisation payment on car return.

Greece
Fiat 500
April 1, 2023

Pros: There delivery and collection service to our home!

Cons: The car was very good.

Greece
Seat ibiza
January 5, 2023

Pros: Λειτουργεί εκβιαστικά η προκράτηση των 900 ευρώ

Cons: Θα ήθελα να μην προκρατούνται χρήματα

United Kingdom
Citroen C3
October 30, 2022

Pros: Nothing

Cons: As above. Poor service and ruined my holiday

United States of America (USA)
Citroen C3
October 15, 2022

Pros: Provided an alternate European car, a Fiat Tipo, at greater cost however, instead of the Nissan beater they offered instead of the reserved Citroën.

Cons: Did not have the reserved Citroën 3, and claimed an older beat looking Nissan would suffice. Charged €39 for 3 hour late return...10pm instead of 7 pm.

France
Hyundai I20
October 12, 2022

Pros: bon service,mais je devais avoir une I20 Hunday,il m'a été remis une opel corsa de dix ans d'âge

United States of America (USA)
Suzuki Swift
October 6, 2022

Pros: once I found the place, everything was efficient and professional

Cons: finding the kiosk at the airport was an adventure, took over an hour and I was close to giving up and renting from someone else

Bulgaria
Fiat 500
September 16, 2022

Cons: No reply on my mails, no phone to call, we were charged double the money and you did not returned our payment.

United Kingdom
Peugeot 2008
September 10, 2022

Pros: The car

Cons: There was no shuttle at the arrivals to meet us, we spent 15 mins dragging our suitcases around to try and fine their shack. Then when we did we had to wait in the heat for another 10 mins until a minibus arrived. Then we had to load our cases into the minibus ( no help offered and we’re not that agile) and rode for another 5 mins to the office. We then had to unload our cases (again no help). The ‘same to same’ fuel policy meant we had to fill the car up on collection and leave unused petrol

United Kingdom
Citroen C3
September 6, 2022

Pros: Staff were welcoming and professional on arrival and the best thing was we were able to return our car quickly with no issues

Cons: Ordered and paid extra for a Citroen C3 (or similar), got a 2004 Opel Astra (don’t see how this is equivalent). Very old car, first generation automatic that I would need to remove my foot for it to change gears. Crete is mountainous - it really struggled to drive up. Had to really accelerate up a steep road and ended up skidding slightly. Would not use this company again.

Netherlands
Fiat 500
September 5, 2022

Pros: Quick, friendly, also quick to replace the car after it broke down.

Cons: Unfortunately, our car broke down due to an electrical issue.

Israel
Citroen C3
September 2, 2022

Pros: .. .they were service oriented and helpfull

Cons: the car was a piece of junk didnt pass gears properly and got stuck on first gelar every second drive. aircondition worked well but you couldnt change the direction of it so back serta would get some coolness but mainly it was simply unsafe.

Israel
Peugeot 301
September 1, 2022

Pros: Wonderful customer service, fast and very friendly!

Cons: We didn't get instructions on how to put the manual transmission in reverse. Had to pull over and dig up some youtube videos. :)

Israel
Fiat 500
August 12, 2022

Pros: RESPINSBLE

Cons: Car menteinec

France
Citroen C3
August 12, 2022

Pros: Everything was Easy

United Kingdom
Hyundai I20
August 8, 2022

Cons: Baby seat hired was awful. Full of food and dirty, we had to clean it ourselves. Car was not what we expected, it was about 15 years old, 160,000km and the air conditioning was very bad.and did not work. Scratches and scrapes all over the car and repaired by their DIY can of white spray paint by the looks of things. Pick up location annoying to get to out of terminal and then have to get transferred to the car rental location.

France
Citroen C1
August 1, 2022

Pros: rien des peronnes bizzare et 4(mij pour recuprer la voiture

Cons: l'agence est loin compliquer d'aller à pied et il te retiend des frais suplementaire car on ne prend pas leurs auusrence qu'il propose et parce que la carte est une debit. l'argent qui garde de 750€ ils m ont dit qque ca met 1 ou 2 mois pour les debloquer.

United Kingdom
Seat ibiza
July 29, 2022

Pros: Friendly, easy, flexible.

Cons: Just the instructions to locate them.

Serbia
Ford Kuga
July 27, 2022

Pros: Clear and straight information about terms and conditions without hidden costs, very helpful staff (we forgot small bag with battery chargers in the car and they help us to find it and give it to our friend)

Cons: Norhing to mention

Sweden
Hyundai I20
July 27, 2022

Pros: Staff nice and easy to reach when needed

Cons: Received smaller car than booked

United Kingdom
Fiat 500
July 12, 2022

Pros: Efficient

Cons: Nothing

Israel
Peugeot 301
July 7, 2022

Pros: All in all they were nice and efficient

Cons: The car itself was not ready, and had a big scratch on the side.

Greece
Peugeot 301
July 5, 2022

Cons: 950€ guarantee for 3 days of rental the car? It's very expensive.

Netherlands
Fiat 500
June 30, 2022

Pros: Quick, easy, friendly. Overall great

Cons: We were given a lame excuse as to why we could not use an American Express card... when we actually could use it without any issue. The inside of the rented car, the doors had exposed metal panels, which does not seem an issue in itself. However we were thinking if you were traveling with kids, and not being attentive, those panels were HOT as hell. Greece in summer, a car left on a car park... I let you imagine how those panels would heat up. Not the car rental company fault, more the model

Lithuania
Citroen C3
June 20, 2022

Pros: Friendly and quick agents, efficient shuttle bus service.

Cons: The car we got was rather old and there were some small issues with the car's interior and fuel tank.

United Kingdom
Ford Fiesta
June 11, 2022

Pros: Efficient and trustworthy

Cons: Can't think of anything. They even changed the flat battery half way into the rental

United Kingdom
Fiat 500
May 10, 2022

Pros: Great service at a great price

Cons: Nothing

Netherlands
Hyundai I20
May 4, 2022

Pros: They were very friendly

Cons: They wanted me to pay again extra for insurance, which I already had done.

Greece
Toyota Aygo
April 25, 2022

Pros: At the end of the rental, they picked up the car from our home, for a cost of 22.50 euros. We did appreciate having a car that used diesel fuel.

Cons: The first car given to us had a faulty gas gauge. The second car also had a faulty gas gauge. We do not know how much extra fuel (diesel) we gave them because of the faulty gauge, but approximately 12 liters = Approximately 20.00 euros. This was based on filling the tank and watching the kilometer mileage. Also, we had arranged for a delivery of the car to our home and Surprice canceled this service at the last minute. We then had to hire a taxi which cost us 40.00 euros.

United Kingdom
Peugeot 308
September 28, 2021

Pros: The car was in need of a cleaning and a service.

France
Citroen C1
August 18, 2021

Pros: Initial rental price: condition of car

Cons: Exaggerated charge for a tiny scratch on a fender; huge mark-up on petrol; inability to tell me when security deposit would be returned

United Kingdom
Ford Fiesta
August 11, 2021

Pros: Fast and good value

Cons: Bit of a banger but some of the roads in Crete are very rough so rental cars have a tough life

Greece
Ford Kuga
October 18, 2020

Pros: Fast return of the car

Cons: Condition of the car: ripped off leather around the gear, very bar gear......nets in the back seats, ripped off.......battery in car key could not be replaced.......lights were blind...they car was old and consumed a LOT of petrol!!!! I would have expected a car like this 10 years ago but not in our days. I rent cars all year long.

United Kingdom
Peugeot 308
August 31, 2020

Pros: Friendly, checked car with me, good car and clear about conditions.

Cons: Finding the desk that is away from terminal and across a road and not easy to see. 5 mins walk but not easy to find with bags.Then you get a van 5 mins from there to main car place to get car.

United Kingdom
Hyundai i20
August 30, 2020

Pros: The People in alikarnassos more that willing to help

Cons: The People at the airport kiosk treat you like garbage! Give me your money that's the car get lost now! Awful

United States of America (USA)
Renault Megane STW
August 21, 2020

Pros: Very helpful and kind staff!

Cons: No complaints, overall a great experience!

United Kingdom
Hyundai i20
August 13, 2020

Pros: Friendly staff. Location of rental desk which was near airport. Ease of return

Cons: Slow service on pick up

Greece
Toyota Aygo
May 27, 2020

Pros: As promised Kind staff Great service

Cons: Car had some mechanical issues

Spain
Peugeot 308
March 5, 2020

Pros: quick, kind and friendly

Cons: they had to write my credit card number on a paper. Then reserved the amount normally on the POS. When I asked why does the number need to be written on the paper (as it is a security threat if they lose the paper) they had no reply, just "this is how we do it". Also they don't follow the generally accepted rule of scratches less than 5cm being significant enough.

Australia
Seat ibiza
October 18, 2019

Pros: They did not try to pick things to charge us. They spoke great English and German. Offered 75 Euro for no credit card block and $0 excess but did not try to force us to use it Offered newish cars, unlike most car rentals we saw that were quite old i crete (HER).

Cons: Didnt get the car i ordered but thats ok as the equiv car was fine.

Czech Republic
Hyundai i20
September 30, 2019

Pros: The car was really cheap

Cons: But the condition of the car was really pure

United Kingdom
Toyota Aygo
September 28, 2019

Pros: Quick and efficient

Cons: Nothing really

Italy
Hyundai i20
September 9, 2019

Pros: Good condition of the car, staff availability

Cons: nothing

Spain
Toyota Aygo
September 6, 2019

Cons: I´ve booked online a new Fiat 500 or something similar and they gave me an suuuper old car. The place is far from the airport of Herakliton and it´s difficult to find.

United Kingdom
Peugeot 308
September 3, 2019

Pros: quick efficient

Cons: not easy to se pick up point from airport exit

United Kingdom
Citroen C3
August 19, 2019

Pros: That we were not stranded, even though I booked the car for collection from airport and not outside of airport! We were transported and charged additional night service when not necessary.

Cons: To have to pick up the car from 1.3 miles away from where promised.

Portugal
Citroen C1
August 16, 2019

Pros: Nothing.

Cons: Demanding twice the payment of the rental putting in danger the timely checkin of the the return flight; renting a very old car, falling apart, making huge malfunction noises, trembling and escaping the road at 90 Km/h, with one door that didn't open, water from the motor falling on the front occupant, with a dangerous cutting spot on the gear shifting handle; ignoring the claims for the providing of a car in conditions to be used and being insensitive to the needs and complaints presented.

Ireland
Peugeot 308
July 19, 2019

Pros: Easy to deal with to pick up and drop off the car. The staff were very courteous

Cons: The automatic car was very old and well past its "best before" date, it had over 130,000 kms on the clock. However, it was good value for money compared to other rental agancies.

United Kingdom
Hyundai i20
June 9, 2019

Pros: Very quick, helpful and polite at the rental desk. Very cheap car

Cons: Not easy to find Surprice in the car rental area.

Austria
Fiat Panda
December 1, 2018

Cons: Car was quite old and highly used (over 80k km) Gear box difficult to handle Some noises could be heard from brake system and engine...

Switzerland
Fiat Doblo
October 24, 2018

Cons: A shit car ! was unable to close, over 100'000 km and probably 15 years !

Australia
Nissan Primastar
October 22, 2018

Cons: original vehicle offered was old and in poor condition, changed vehicle to better vehicle after discussion.

Canada
Fiat Tipo
October 15, 2018

Pros: The price

Cons: Everything else

Australia
Fiat Punto
October 14, 2018

Pros: Quick

Cons: The car (a 15-20 yo Hyundai Accent) is not the equivalent of the new Astra pictured in the website.

United States of America (USA)
Fiat Tipo
August 6, 2018

Pros: Employees tried

Cons: Cars were not great

Switzerland
Fiat Tipo
August 2, 2018

Cons: Car was 10 years old and in bad shape

Greece
Fiat Doblo
July 24, 2018

Pros: Very efficient. Was able to accommodate at last minute.

Cons: We booked a 7 seat minivan. We got a 9 seat van which was more difficult to drive.

United States of America (USA)
Fiat Tipo
July 15, 2018

Pros: Service was very good.

Cons: The description of where the rental booth is could have been clearer.

Israel
Fiat Doblo
July 13, 2018

Pros: After 40 min’ , they finally gave me acar.

Cons: First car with failed tiers, second without a/c. No service, no liability .

United States of America (USA)
Fiat Tipo
June 28, 2018

Pros: Quick, efficient turn-in. Great price. Friendly staff.

Cons: It is a little hard to find the rental desk. The directions on the printed voucher are not clear at all.

United States of America (USA)
Fiat Doblo
June 19, 2018

Pros: friendly, efficient

Cons: hard to locate

United States of America (USA)
Fiat Doblo
June 4, 2018

Pros: Nice people, easy, quick

Cons: nothing

United States of America (USA)
Renault Clio
November 11, 2017

Pros: good experience with helpful people, car, and price

Cons: n/a

Spain
Citroen C1
August 30, 2017

Pros: El precio, pero no lo volvería a contratar.

Cons: Poca flota, coches muy antiguos y con muchos Kilómetros. Lo que excluye su seguro.... cristales y bajos del coche.......

United States of America (USA)
Hyundai Accent
July 19, 2017

Pros: Curtesy

Cons: Waiting 35 minutes to get scrap unsafe car.

United Kingdom
Renault Clio
July 18, 2017

Pros: Returns were quick.

Cons: I have asked them 3 times to get me a car which wouldn't be older than 7yr due to my medical insurance terms. The guy told me the car was 3-4 years old and said to hope for the best. Turned out the car was older than 10. This happened the third time with them. It will be my mission in life to give as many negatives reviews about Surprice as possible. Something was done to the fuel meter, when it was empty and I topped up 15L it didn't even show that there was any fuel in the tank.

Spain
Chevrolet Spark
July 17, 2017

Pros: español ESCRIBE ESPAÑOL

Cons: ESCRIBE ESPAÑOL

Sweden
Fiat Punto
June 5, 2017

Pros: Very though inspection of car but took a very long time doing it

Cons: tried to upsell a service I didn't want or need

Most Popular Car Rental Deals

Heraklion Airport
Mini
Fiat 500 or similar
Fiat 500
  • 4
  • 1
  • 3
  • A/C
  • Man.
Surprice
$11.43 / per day
Heraklion Airport
Mini
Citroen C1 or similar
Citroen C1
  • 4
  • 1
  • 5
  • A/C
  • Man.
Surprice
$12.73 / per day
Heraklion Airport
Economy
Suzuki Alto or similar
Suzuki Alto
  • 4
  • 1
  • 3
  • A/C
  • Man.
Surprice
$13.18 / per day
Heraklion Airport
Economy Elite
Suzuki Swift or similar
Suzuki Swift
  • 4
  • 1
  • 5
  • A/C
  • Man.
Surprice
$13.53 / per day
Heraklion Airport
Compact
Seat ibiza or similar
Seat ibiza
  • 5
  • 1
  • 3
  • A/C
  • Man.
Surprice
$15.38 / per day
Heraklion Airport
Compact Elite
Ford Fiesta or similar
Ford Fiesta
  • 5
  • 2
  • 5
  • A/C
  • Man.
Surprice
$15.82 / per day
Heraklion Airport
Compact
Hyundai i20 or similar
Hyundai i20
  • 5
  • 2
  • 5
  • A/C
  • Man.
Surprice
$16.82 / per day
The above prices are only approximate and were last updated at 19:29 on 2024-06-20. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 1100.00), Theft Protection, Roadside Assistance (in the country of pick-up), Contract fee, Third Party Liability (TPL), Personal Accident Insurance, Airport surcharge, Free modifications, State Tax.
Driver requirements
Minimum rental age is 20 years.
A young driver fee applies to drivers under the age of 23.

There is no maximum age.
A senior driver fee applies to drivers over the age of 72.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).

In order to pick up the car, the renter and each additional driver must present the following documents: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The following credit cards issued on the main driver's name are accepted: MasterCard credit card, VISA credit card. Any other cards or cash payments are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
It is forbidden to cross country borders.
Crossing the country border or using a ferry (traveling to an island) is forbidden.

In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Snow chains.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

All extras are available at the rental counter. Prices vary, depending on the rental period.

Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Details are available from the rental company's reservation office.
Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
If the customer is late for a return for more than 120 minutes, extra day charges will apply, in addition to any other rental charges.

Pick-up & Drop-off
Mon:  07:00 - 22:00
Tue:  07:00 - 22:00
Wed:  07:00 - 22:00
Thu:  07:00 - 22:00
Fri:  07:00 - 22:00
Sat:  07:00 - 22:00
Sun:  07:00 - 22:00

Top Suppliers at Crete Airport Heraklion

Gomega Car Rentals
Gomega Car Rentals
Exceptional 9.6 / 74 reviews
+306933252333
Gomega, Leof. Ikarou 83, N.Alikarnassos 716 01
$27 - $54
Working hours
Mon:07:30-22:30
Tue:07:30-22:30
Wed:07:30-22:30
Thu:07:30-22:30
Fri:07:30-22:30
Sat:07:30-22:30
Sun:07:30-22:30
Thrifty
Thrifty
Exceptional 9 / 32 reviews
+302811100013 / +302811100014 / +302811100015
Heraklion Airport, Heraklion 716 01
$37 - $122
Autocandia
Very good 8.9 / 690 reviews
+302814260270
71500, Kazantzakis Airport, Heraklion
$23 - $136
Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
EasyAuto
Very good 8.9 / 523 reviews
+306944024738
71601, Airport, Heraklion
$27 - $109
Working hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
Sun:08:00-22:00
Carwiz
Very good 8.9 / 445 reviews
+302810344631
Anapafseos & Karaiskaki Corner -
$19 - $80
Working hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
Sun:08:00-22:00
OTOQ
OTOQ
Very good 8.9 / 205 reviews
+306936733563
Car Rental Center Heraklion Airport,716 01
$25 - $27
Working hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
Sun:08:00-22:00
Hertz
Hertz
Very good 8.8 / 11 reviews
+302810330452
Heraklion Airport, Heraklion 716 01
$41 - $256
Yours Car Rental
Yours Car Rental
Very good 8.7 / 103 reviews
+302111875552 / +302810334920
ANAPAPHSEOS 18 -ZC 71601 NEA ALIKARNASSOS
$15 - $68
Working hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
Sun:08:00-22:00
Sterling Rentals
Sterling Rentals
Very good 8.7 / 102 reviews
+306987243047 / +306978912133
Thoukididou Iraklion
$23 - $109
Working hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
Sun:08:00-22:00
drive365
drive365
Very good 8.6 / 99 reviews
+306984141163 / +302810296867
Heraklion Airport N. Kazantzakis
$21 - $69
Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
Budget
Budget
Very good 8.6 / 13 reviews
+302810390373
Isle Of Crete, Crete / Heraklion, 71601
$39 - $241
Working hours
Mon:07:00-23:59
Tue:07:00-23:59
Wed:07:00-23:59
Thu:07:00-23:59
Fri:07:00-23:59
Sat:07:00-23:59
Sun:07:00-23:59
SIXT
Very good 8.5 / 54 reviews
+302810280915
Kazantzakis Airport
$36 - $118
Working hours
Mon:07:00-23:59
Tue:07:00-23:59
Wed:07:00-23:59
Thu:07:00-23:59
Fri:07:00-23:59
Sat:07:00-23:59
Sun:07:00-23:59
CarQ
Very good 8.4 / 166 reviews
+302811216150 / +306942664464
Car Rental Center Heraklion Airport,716 01
$30 - $49
Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
Cargini
Very good 8.4 / 66 reviews
+306998238000
Leof. Ikarou 92, Nea Alikarnassos 716 01
$24 - $72
Working hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
Sun:08:00-22:00
Idea Mobility
Idea Mobility
Very good 8.4 / 7 reviews
+302111875552 / +302810334920
Anapaphseos 18 -Zc 71601 Nea Alikarnassos
$14 - $17
Working hours
Mon:08:00-21:00
Tue:08:00-21:00
Wed:08:00-21:00
Thu:08:00-21:00
Fri:08:00-21:00
Sat:08:00-21:00
Sun:08:00-21:00
GreenMotion
Very good 8.3 / 306 reviews
+302810344279
Kazantzakis Airport, Iraklio 715 00
$24 - $199
Working hours
Mon:08:00-21:00
Tue:08:00-21:00
Wed:08:00-21:00
Thu:08:00-21:00
Fri:08:00-21:00
Sat:08:00-21:00
Sun:08:00-21:00
Alamo
Very good 8.3 / 96 reviews
+302810226002
Heraklion Airport, Nea Alikarnassos 71601, Heraklion
$37 - $144
Working hours
Mon:07:30-22:00
Tue:07:30-22:00
Wed:07:30-22:00
Thu:07:30-22:00
Fri:07:30-22:00
Sat:07:30-22:00
Sun:07:30-22:00
WheeGo
Very good 8.3 / 37 reviews
+302110161261 / +302810333659 / +306998238000
Heraklion Airport N. Kazantzakis
$28 - $320
Working hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
Sun:08:00-22:00
Enterprise
Very good 8.3 / 15 reviews
+302810226002
HERAKLION NIKOS KAZANTZAKIS, AIRPORT
$44 - $154
Working hours
Mon:07:30-22:00
Tue:07:30-22:00
Wed:07:30-22:00
Thu:07:30-22:00
Fri:07:30-22:00
Sat:07:30-22:00
Sun:07:30-22:00
Royal Rentals
Very good 8.1 / 642 reviews
+306972700715 / +302897023988 / +302897033774
Nikos Kazantzakis, 716 01, Heraklion
$24 - $229
Working hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
Sun:08:00-22:00
Avance
Avance
Very good 8.1 / 48 reviews
+302813028686
Heraklion Airport N. Kazantzakis
$27 - $115
Working hours
Mon:08:00-21:00
Tue:08:00-21:00
Wed:08:00-21:00
Thu:08:00-21:00
Fri:08:00-21:00
Sat:08:00-21:00
Sun:08:00-21:00
Centauro
Very good 8 / 294 reviews
+302111985310
Leof. Ikarou 87 N, Nea Alikarnassos 716 01
$19 - $41
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Europcar
Very good 8 / 44 reviews
+302103497861 / +302111903006 / +302111903000
Heraklion Airport, Ikarou Avenue, Nea Allikarnassos
$32 - $99
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
SKG Rent A Car
SKG Rent A Car
Very good 8 / 40 reviews
+302810300802
Heraklion Airport
$27 - $171
Working hours
Mon:08:00-20:59
Tue:08:00-20:59
Wed:08:00-20:59
Thu:08:00-20:59
Fri:08:00-20:59
Sat:08:00-20:59
Sun:08:00-20:59
Avis
Avis
Good 7.8 / 4 reviews
+302810390373
Heraklion International Apt, In Termainal, Bus to Car Park, Heraklion, Crete Island, 71601, Greece
$45 - $281
Working hours
Mon:07:00-23:59
Tue:07:00-23:59
Wed:07:00-23:59
Thu:07:00-23:59
Fri:07:00-23:59
Sat:07:00-23:59
Sun:07:00-23:59
Alma Car Hire
Good 7.7 / 958 reviews
+306980421074 / +306983365960
Airport Kazantzakis, Alikarnassos 716 01, Heraklion
$24 - $103
Working hours
Mon:07:30-21:30
Tue:07:30-21:30
Wed:07:30-21:30
Thu:07:30-21:30
Fri:07:30-21:30
Sat:07:30-21:30
Sun:07:30-21:30
ACARENT
Good 7.7 / 108 reviews
+306995362099 / +302813015014
94 Ikarou Avenue, Heraklion, 71601, Crete
$47 - $106
Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
King's Car Rental
Good 7.7 / 98 reviews
+302661045005 / +306975700759
Karaiskaki 21, Nea Alikarnassos 716 01
Working hours
Mon:08:00-21:59
Tue:08:00-21:59
Wed:08:00-21:59
Thu:08:00-21:59
Fri:08:00-21:59
Sat:08:00-21:59
Sun:08:00-21:59
Autounion
Good 7.7 / 24 reviews
+306932362176
Heraklion Airport N. Kazantzakis, Iraklio 716 01
$35 - $173
Working hours
Mon:07:30-21:00
Tue:07:30-21:00
Wed:07:30-21:00
Thu:07:30-21:00
Fri:07:30-21:00
Sat:07:30-21:00
Sun:07:30-21:00
National
Good 7.7
+302810226002
Heraklion International Airport, Nea Alikarnassos 716 01
$47 - $246
Working hours
Mon:07:30-22:00
Tue:07:30-22:00
Wed:07:30-22:00
Thu:07:30-22:00
Fri:07:30-22:00
Sat:07:30-22:00
Sun:07:30-22:00
EXER
Good 7.6 / 115 reviews
+306943123333 / +302813015014
9 Nikiforou Foka str, Nea Alikarnassos 716 01, Heraklion
$25 - $53
Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
Selecta rent a car
Selecta rent a car
Good 7.6 / 2 reviews
+306946525540
Irodotou 77, Nea Alikarnassos 716 01
$28 - $314
Working hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
Sun:08:00-22:00
H-Lead Hospitality
H-Lead Hospitality
Good 7.6
+302810240120 / +306948628997
Nikos Kazantzakis Airport, Iraklio
$37 - $49
Working hours
Mon:08:30-20:00
Tue:08:30-20:00
Wed:08:30-20:00
Thu:08:30-20:00
Fri:08:30-20:00
Sat:08:30-20:00
Sun:08:30-20:00
MONZA Rent a Car
MONZA Rent a Car
Good 7.5 / 66 reviews
+302810245050
Airport Car Hire Companies' Parking
$29 - $232
Working hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
Sun:08:00-22:00
Street Rent A Car
Street Rent A Car
Good 7.5
+302813015014
Nikos Kazantzakis, Heraklion
$28 - $54
Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
Optimo Rent
Good 7.4 / 8 reviews
+306944024738
Nea Alikarnassos - Airport Nikos Kazantzakis
$40 - $141
Working hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
Sun:08:00-22:00
Firefly
Firefly
Good 7.4 / 5 reviews
+302811100019
Heraklion International Airport
Working hours
Mon:07:00-07:59; 21:01-23:59; 08:00-20:59
Tue:07:00-07:59; 21:01-23:59; 08:00-20:59
Wed:07:00-07:59; 21:01-23:59; 08:00-20:59
Thu:07:00-07:59; 21:01-23:59; 08:00-20:59
Fri:07:00-07:59; 21:01-23:59; 08:00-20:59
Sat:07:00-07:59; 21:01-23:59; 08:00-20:59
Sun:07:00-07:59; 21:01-23:59; 08:00-20:59
Finalrentals
Finalrentals
Good 7.4
+302810281339
Heraklion International Airport N. Kazantzakis, Heraklion 716 01
Working hours
Mon:08:00-21:00
Tue:08:00-21:00
Wed:08:00-21:00
Thu:08:00-21:00
Fri:08:00-21:00
Sat:08:00-21:00
Sun:08:00-21:00
Dirent a car Greece
Good 7.3 / 337 reviews
+302810336983
Heraklion Airport
$23 - $88
Working hours
Mon:08:00-21:00
Tue:08:00-21:00
Wed:08:00-21:00
Thu:08:00-21:00
Fri:08:00-21:00
Sat:08:00-21:00
Sun:08:00-21:00
Economy rent a car
Economy rent a car
Good 7.3
+302810220680
Airport Heraklion, Nea Alikarnassos 716 01, Greece
$70 - $99
ABBYCAR
Good 7.2 / 414 reviews
+302122135282130
AbbyCar Rental, Heraklion Airport, Iraklio 716 01
$11 - $48
Working hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
Sun:08:00-22:00
DRIVE S.A.
DRIVE S.A.
Good 7.1 / 6 reviews
+302810281339
Heraklion Airport
$48 - $192
Working hours
Mon:08:00-21:00
Tue:08:00-21:00
Wed:08:00-21:00
Thu:08:00-21:00
Fri:08:00-21:00
Sat:08:00-21:00
Sun:08:00-21:00
RightCars
Satisfactory 6.7 / 383 reviews
+302816008910
Heraklion Airport"Kazantzakis" Nea Alikarnassos, Iraklio 716 01
$33 - $93
Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
Zezgo
Zezgo
Satisfactory 6.7 / 13 reviews
+306989866413 / +302810281688
ANAPAFSEOS 33 NEA ALIKARNASOS HERAKLION 71601
$9 - $23
Working hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
Sun:08:00-22:00
Ok Mobility
Satisfactory 6.5 / 256 reviews
+34902360636
Heraklion Airport N. Kazantzakis, Heraklion, 716 01
$36 - $78
Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
AddCar
Satisfactory 6.3 / 87 reviews
+302810333659 / +306998238000
Leof. Ikarou 92, Nea Alikarnassos 716 01
$27 - $193
Working hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
Sun:08:00-22:00
Keddy
Poor 5.8 / 15 reviews
+302111903006 / +302111903007
Leoforos Ikarou 89, Nea Alikarnasos 71601
$31 - $94
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Goldcar
Poor 5.5 / 57 reviews
+306936841520
Leof. Ikarou 89, Nea Alikarnassos 716 01
$16 - $17
Working hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
Sun:08:00-22:00