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Europcar at Crete Airport Heraklion
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: It was quick,and polite .
Pros: Late model vehicle great staff and service zero time spent picking up and drop off
Pros: nice staff at pickup. very helpfull
Cons: drop was a little stressful, since the car had a scratch, and they could not verify if it is an old scratch
Pros: Best service from Anastasia
Pros: Polite people. We traveled with a toddler and they made sure everything was arranged very well. From pickup on the airport till the "priority" we had when we had to go to the airport with the mini van. They also installed the baby seat for us! And they made pictures of the damage before you left. This way the damage from the previous driver will not be on your charge.
Cons: It was perfect. We wish we had the same car as on the picture from the reservation, but that is really the only "nagative" thing i could think of
Pros: Not much
Cons: The car was in poor condition, lots of dents, missing air vents, made a concerning sounds when driving and head lights very dim. Was supposed to be full to full on the fuel but was empty so I had to find a petrol station at 2am and ended up giving the car back with half a tank of fuel. The rep told me the insurance cover I already had from discover was not valid and kept pushing me to get their excess waver.When I dropped off the car the rep was just plain blunt and would not confirm if issues.