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Europcar at Crete Airport Heraklion
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Polite people. We traveled with a toddler and they made sure everything was arranged very well. From pickup on the airport till the "priority" we had when we had to go to the airport with the mini van. They also installed the baby seat for us! And they made pictures of the damage before you left. This way the damage from the previous driver will not be on your charge.
Cons: It was perfect. We wish we had the same car as on the picture from the reservation, but that is really the only "nagative" thing i could think of
Pros: Not much
Cons: The car was in poor condition, lots of dents, missing air vents, made a concerning sounds when driving and head lights very dim. Was supposed to be full to full on the fuel but was empty so I had to find a petrol station at 2am and ended up giving the car back with half a tank of fuel. The rep told me the insurance cover I already had from discover was not valid and kept pushing me to get their excess waver.When I dropped off the car the rep was just plain blunt and would not confirm if issues.
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Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Minimum rental age is 23 years for car group Economy, Compact, Intermediate, Premium.
A young driver fee applies to drivers under the age of 23.
Maximum rental age is 80 years.
A senior driver fee applies to drivers over the age of 75.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card.
Cash, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Using a ferry is allowed on the previous request and for an additional charge with special permission from the car rental company.
Details are available from the car rental company's reservation office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available only by previous request. Additional charges will be applied.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
Pick-up & Drop-off