Crete Airport Heraklion (HER), Heraklion, Crete
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Driver's country of residence is United States of America (USA) and age is 30-65
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Trustpilot

Goldcar at Crete Airport Heraklion

HERAKLION AIRPORT 89 Ikarou Avenue
00302811810265
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

Belgium
Opel Corsa
November 10, 2018

Pros: Nothing, unpleasant people.

Cons: Not flexible
United Kingdom
Opel Corsa
November 9, 2018

Pros: Goldcar had the best deal for renting a car for over a week (around 55 euros!). The car was in perfect condition and they provide extra services if you need (such as insurance, baby car seat). They provide a free transport from/to the airport to/from their office.

Cons: The free shuttle transports you from a car park near the airport. It is very close but not easy to find (need to ask another kiosk around). And there is only a sign with a number to call in order for someone to pick you up within 15/20min.

United Kingdom
Renault Clio
November 2, 2018

Pros: Nice vehicle, quick return.

Cons: Hidden extras, Flexi fuel costs, full tank cost, etc
United Kingdom
Fiat Panda
October 1, 2018

Pros: We were unable to collect our car as the rental office was closed when we got there. We were delayed getting out of the terminal by passport control and they had shut up shop and gone home. Leaving us stranded at the airport. We had to hire a car through a different agency who even drove us down to the Goldcar office to see if anyone was there but in the 15 mins we were delayed they had just gone.

Cons: They were not there to collect the car. They had shut up shop and gone home.

Germany
Fiat 500 2 doors
September 18, 2018

Pros: car was clean and nearly new

Cons: I had bought online a full coverage discover car hire insurance for 139.94 euros but i was told by the agent that this insurance was completely useless and offered a new insurance from them which I refused. I was also told that I had agreed to pay a tank service for 25 euros and they added them to my bill.
United States of America (USA)
Opel Mokka
September 3, 2018

Cons: The agents lied about the reason the gas tank was not full when I was picking up the car. The office was not open when I dropped off the car; I had a ferry to catch and could not wait. I called the office several times after drop-off and no one ever answered the phone. Lastly, I just checked my credit card and have a random $530 charge that I now have to dispute.
United States of America (USA)
Opel Corsa
August 12, 2018

Pros: I liked that you are all pieces of garbage

Cons: I didn't like that you are all pieces of garbage
United States of America (USA)
Fiat 500 2 doors
July 22, 2018

Pros: see below

Cons: Made reservation on Kayak while travelling. Arrived and very rude and unhelpful attendant informed me I could not rent without international license. I had just rented for a week in Athens with no mention of international license. He pointed to the email that I had signed in the "small print" showing I must have an international license. And then went on to say also we were supposed to have arrived earlier in the day as our contract stated. We were charged deposit. I feel it should be returned
United States of America (USA)
Kia Ceed
June 25, 2018

Cons: Only 1 person was in line in front of me, yet I waited for almost 20 minutes before anyone helped me.

Australia
Opel Corsa
June 5, 2018

Cons: Sales staff were confusing and rude

United States of America (USA)
Fiat 500 2 doors
May 19, 2018

Pros: Not much, and because I can only type so much below this is an extension of what I disliked. No contract provided before the charge of my card all of which was in Greek. No sign documents provided upon providing a full gas tank on drop-off - we will likely never see this $180 hold.

Cons: Where do I begin? Agreed to their low quote of $79, but we’re essentially forced by fear to pay over $400 for a five day rental. Representative stated that they would not accept my Alaska Airlines rental car coverage and had to pay for their full insurance instead. When I say “fear” he alluded that if there was a small scratch we would have to shell out more than $300 upon drop-off of the car. Another $180 was put on hold in case we didn’t fill the entire gas tank up. We still have a hold.
Israel
Fiat 500
August 16, 2017

Pros: Nothing

Cons: Evrything
United States of America (USA)
Fiat 500
August 4, 2017

Pros: Easy to extend the car rental another day. However, it was very pricey.

Cons: The car rental agents were a little stiff. Expensive rentals and did not get an explanation of how to pick up the car, we were searching the airport for a while before realizing there was a shuttle to the rental agency.
Israel
VW Polo
July 16, 2017

Pros: Nice people

Cons: The pickup station - you have to geuss where it is. They should put a big sign at the airport and at the Pick up station

United States of America (USA)
Opel Adam
July 12, 2017

Pros: The driver, George, who dropped us off at the airport was friendly. Only worker who was pleasant. The others were not at all.

Cons: 1) Unclear fees for purchasing insurance online. We took the insurance online but was told at pick-up that the online insurance we ordered wasn't travel insurance. 2) Operational costs were not mentioned online. Paid triple. 3) We picked up our car at 15:30 on Friday. We found out the next day that our flight was delayed. We called twice to see if we could drop off the car at 15:00 on Sunday (not over 24hrs). Representative told us it was impossible. Very unaccommodating. *Will never use again.
United Kingdom
VW Polo
July 3, 2017

Pros: polite and efficient

Cons: not easy to find transfer to pick up from the airport
United States of America (USA)
VW Polo
July 2, 2017

Pros: I thought it was a good rate (until the clerk added extra charges). I liked that some insurance was included

Cons: The extra charges

United States of America (USA)
Fiat 500
July 2, 2017

Cons: Deceptive business practices
United States of America (USA)
VW Polo
June 27, 2017

Pros: the only positive experience was the personality of the Goldcar representative when picking up the car

Cons: condition of car: various autobody damages but no report from Goldcar listing / showing the damages service / insurance flexibility no responses on 2 mails sent to them requesting to be charged in CHF and not in EUR >> consequence: Goldcar seems not to be trustworthy and therefore it will be my last Goldcar rental
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Crete Airport Heraklion (HER), Heraklion, Crete

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Driver's country of residence is United States of America (USA) and age is 30-65

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Viaggiare
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Tue:07:00-22:00
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Alma Car Hire
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Tue:07:30-21:30
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Tue:08:00-21:00
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Yours Car Rental
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Tue:08:00-21:00
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Sat:08:00-21:00
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Avis
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Working hours
Mon:07:00-23:59
Tue:07:00-23:59
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OTOQ
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Working hours
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Tue:08:00-22:00
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Autounion
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Tue:07:30-21:00
Wed:07:30-21:00
Thu:07:30-21:00
Fri:07:30-21:00
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Surprice
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Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
CarQ
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Excellent 8.2 / 42 reviews
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Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
RightCars
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Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
Centauro
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Excellent 8.2 / 122 reviews
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Leof. Ikarou 87 N, Nea Alikarnassos 716 01
$20 - $39
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Cargini
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Excellent 8.2 / 7 reviews
+302811216150
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Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
Europcar
Europcar
Excellent 8.2 / 13 reviews
+302103497861 / +302111903006
Heraklion Airport, Ikarou Avenue, Nea Allikarnassos
$10 - $25
Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
ABBYCAR
ABBYCAR
Excellent 8.2 / 247 reviews
+302122135282130
AbbyCar Rental, Heraklion Airport, Iraklio 716 01
$11 - $47
Working hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
Sun:08:00-22:00
Zezgo
Zezgo
Excellent 8.1 / 4 reviews
+302813015014
Heraklion Airport Nikos Kazantzakis Rental Cars Parking Lot
Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
AddCar
AddCar
Very good 7.5 / 77 reviews
+302810281688 / +306989866413
Anapafseos 4, Nea Alikarnassos Heraklio
$10 - $19
Working hours
Mon:08:00-21:00
Tue:08:00-21:00
Wed:08:00-21:00
Thu:08:00-21:00
Fri:08:00-21:00
Sat:08:00-21:00
Sun:08:00-21:00
Global Rent a Car
Global Rent a Car
Very good 7.4 / 43 reviews
+302111875552 / +302810334920
Anapafseos 18,Nea Alikarnassos 716 01
Working hours
Mon:08:00-21:00
Tue:08:00-21:00
Wed:08:00-21:00
Thu:08:00-21:00
Fri:08:00-21:00
Sat:08:00-21:00
Sun:08:00-21:00
Ok Mobility
Ok Mobility
Very good 7.4 / 209 reviews
+34902360636
Heraklion Airport N. Kazantzakis, Heraklion, 716 01
$9 - $102
Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
Keddy
Keddy
Very good 7.3 / 11 reviews
+302111903006 / +302111903007
Leoforos Ikarou 89, Nea Alikarnasos 71601
$9 - $22
Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
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