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Alamo at Heraklion Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Time spent picking up and dropping off the car
Cons: The fact that the clutch was very worn off, air conditioning was not working properly when driving on hilly roads. Cleanness of the car. Rear wiper was worn off as well.
Pros: everything went fine. nothing really negative apart from the refund of security guarantee...
Cons: whilst car was supposed to be clean,, on the passenger door pocket there was an overused covid face mask... what a disgrace...also, I am still waiting for the refund of my guarantee deposit whish shamefully takes weeks or even months at times by CARDLINK...
Pros: Good Service & and good value for the price
Pros: Great service.
Cons: Car was not new, 57k km, lots of scratches (But no problems in driving). I would like to have also an email or any messenger to communicate with rental desk. Making international calls is a bit expensive.
Pros: Service not fulfilled by Alamo.
Cons: At the height of a global pandemic Alamo had no regard for social distancing or hygiene. Passing a filthy pen to customers to copy Personal details from a printed form. I dare not imagine how little care they take cleaning the inside of their rental cars between customers. Luckily, due to my error of transacting online I couldnt provide a creditcard for the 2nd deposit (Alamo not accepting my wife’s card or adjusting the booking) so I was spared the risk ofcatching the virus from a filthy car.
Pros: everything was very good
Pros: Very friendly Greek employees (one female employee with Russian accent very rude and unfriendly).
Cons: we waited in line for almost 1 hour when picking up the car. At 10pm! Totally unacceptable. Agency must no peak arrival hours and stake measures accordingly.