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Cargini at Crete Airport Heraklion
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Service was quick, it was easy to find rental agent. We got clear instructions about car drop off. The car was in good condition, we had no issues during the time of using it.
Cons: Reading terms and conditions on discovercars.com, we got to know that both debit card and credit card are accepted to place deposit. When picking up the car it turned out that the deposit for debit card is 2x higher and it wasn't in any way highlighted in terms and conditions. As we didn't plan for this, we ended up taking additional insurance to remove deposit requirement (on top of one we already purchased via discovercars). The terms should be clearer.
Pros: Car was working
Cons: Discrepancy between what we agreed in the contract what we actually got . For example we payed for : full to full fuel policy but we pick up the car with 1/4 of full and resulted in us giving away free 1/4 fuel to the agency . I booked for 3 drivers free but it’s was free only the second. I would suggest to receive your customers in order to sign the contract in a more proper space as we ended up signing it next to the toilets.
Pros: Did not get the car we ordered. Tha AC almost did not work. The company did no effort to fix the problem
Pros: Service was smooth and fast.
Pros: Good contact delivery/pickup
Cons: Lot of small damages on the car, but good noticed.
Pros: velmi dobrý a milí prístup pri preberaní a vrátení auta
Pros: They send me sms and described where we meet, answered to all my questions and it was easy to communicate
Cons: All was great
Pros: The employees were great. Gave a lot of advice about the island. They were super hospitable, and very personable. But highly recommend them to many people.
Cons: The car worked very well. The biggest issue I had with the vehicle was the air conditioning unit didn’t work correctly about 50% of the time. For an island that is extremely hot in the summer, I wish the air-conditioning unit was more efficient. Otherwise, the vehicle ran well, the gas mileage was great, the service provided was great,