Carfast Rent A Car at Porto Airport

Pros: Easy and fast collection, very clean car

Cons: Missing dust cap on wheel so had to buy one so didnt get charged for it!

Pros: Fácil localização.

Pros: Excellent

Cons: Friendly 5 star

Pros: Good customer service

Cons: Nothing

Pros: The shuttle driver was very polite and helpful picking us up and dropping us back at and to the airport

Cons: None

Pros: O que todo cliente deseja, rapidez no atendimento, clareza das informações e honestidade no serviço prestado. Recomendo.

Cons: Nada a reclamar até o presente momento desta avaliação. A empresa cumpriu com o que foi anunciado e acordado. Recomendo

Pros: Friendly, helpful service and they did not try to sell you anything else.

Pros: Fast and efficient service

Pros: Very good customer relations, and helpful service.

Pros: Staff were friendly and professional. Reminder whatsapps were helpful. Checking of car before and after were comprehensive.

Pros: The agents were helpful in installing the childseat, and helping to load/unload luggage from the shuttle.

Cons: I did expect better car for the money paid, also expected a faster pickup shuttle.

Pros: Everything ! It was great

Pros: Car was great as well as the service, no issues at all.

Pros: Ver friendly staff, very patient and very helpful.

Cons: Everything was great, the only improvement I would suggest is a little step up for the airport transport as it was challenging for my grandmother to get on and off.

Pros: Very friendly, helpful and good rate.

Pros: They were friendly, did not try to sell me unnecessary/unwanted products & services and were easy to communicate with via Whatsapp. Pickup instructions at OPO Airport were clear and worked as stated.

Pros: Fast Pick Up at the Airport. Friendly agents.

Cons: The Agent tried to sell me full Car coverage a second time even when the Computer Programm showed that it is already included in the price.

Pros: Excellence service & staff

Cons: Not the car i choose. Car service light came on

Pros: The speed, friendliness, flexibility, detailed explanations on the contracts and their services.

Cons: Phone number in the website and communication did not accept calls from a foreign number. From the 4 contact number we received I was to connect with only one number. So a bit confusing.

Pros: Simpatia dos funcionários. Sem dúvida que será para repetir futuramente.

Cons: Nada a apontar correu tudo muito bem. Preço do seguro um pouco alto.

Pros: Agent helpfulness

Pros: Easy and quick

Cons: Car was ok but a lot off damage avond and seats were not clean

Pros: Car was clean and in relatively new. No issues with the vehicle. Car pickup location is near the airport and pickup shuttle came quickly after calling the number on rental agreement.

Pros: Ingen ting

Cons: At de snyder mig

Pros: Very good

Cons: Would like to have been aware of mandatory need to purchase toll device at €2/day

Pros: Helpful service

Cons: Slow service

Pros: A few small scratches.

Pros: friendly, fast and professional

Pros: Such an easy process. Def recommend

Pros: Simply and quick service. Car was all about right.

Pros: They where terible over 2 hours to give me a car the person at desk gave me all the wrong info regarding the car .

Cons: Shuttle was good

Pros: Clear instructions and fast service

Cons: Nothing

Pros: Great customer service.

Pros: Fast and friendly service!

Cons: Really wished we had rented the car that was advertised and the “similar model”

Pros: Car quality and options

Pros: Everyone was friendly, and everything went well in check in and check out. Pick up from the airport was smooth, even though we had a lot of heavy luggage. The car was very well priced, in good order, and reliable for our long journey. Having the road tolls handled by CarFast was great as well. Altogether a great experience.

Cons: Nothing.

Pros: Very professional and quick.

Cons: Nothing

Pros: Great car. Great communication Quick airport pick up and drop off

Cons: All good.

Pros: We werden netjes opgehaald en goed ontvangen. Ook uitleg over bezienswaardigheden in de regio gehad. De auto was erg netjes en reed fijn.

Pros: O serviço de atendimento é muito bom desde a pessoa que nos vai buscar ao aeroporto desde o pick-up no balcão , os carros são muito limpos e superam o esperado👌🏼👏

Cons: O preço da proteção total devia ser mais em conta ou ter um programa com descontos para associados assim tinham clientes regulares mais frequentemente👍🏼

Pros: Very friendly. Very transparent prices. £75 for rental and insurance. (no hidden costs_ £100 holding fee (deducted for tolls)

Cons: lack of english

Pros: Small hitch on pick up at airport but fast and very prompt

Cons: very friendly

Pros: Everything went very well since the first contact. The car was very clean, full of gas, and new. The team is helpfull and polite. It was a really good surprise.

Pros: Amazing rental company, very good service and very nice people. Everything went super smooth

Cons: Everything was perfect

Pros: Fast friendly service

Cons: All good

Pros: From rental to drop off car ,everything was perfect.

Pros: Insurance price it's ridiculous

Pros: New Cars and friendly staff

Cons: nothing

Pros: They installed the car seat rental for me which was helpful

Cons: The car wasn’t as big as we were expecting, didn’t fit our luggage. A piece of the truck had to be taken off to help fit our luggage and they weren’t willing to let us leave that piece (as we didn’t need it for the trip) with them, making it 100x harder to fit in the back seat with a baby. The car cigarette lighter in the car didn’t work which was frustrating as we needed that for our baby camera to work.

Pros: Very friendly and helpful staff.

Pros: Perfect service by Mr. Felipe Andrade!

Pros: Professional, all cars new, very helpfull staff, punctual, car was clean, working properly

Cons: Your webpage position Ford Kuga as a full size SUV, but the rent-a-car office as "similar" offers VW T-rock, which is smaller, has less space for luaggage, less leg space in the back row. We had difficulties finding acceptable car. Once we settled for the car on paper, it had deep cuts in the tires. I was running late so i took the car. it was working fine the whole trip.

Pros: Excellent customer service and communication. Quick pick up and drop off. Friendly, welcoming and helpful. Would definitely recommend and book again.

Pros: They picked us up quickly at airport and was easy to find for return. Fast and efficient

Pros: traveling with two little ones is hard enough but from the pick up at the airport to the rental of the car. They made it fast and smooth for us.

Cons: Nothing really.

Pros: The car was very nice, brand new and they were efficient when we picked it up.

Cons: No one answered the phone despite telling us to call. This meant we didn't get a transfer either from or back to the airport. They also charged us a fine for the fuel because the nearest fuel station wasn't working. Because they were not picking up the phone and were late meeting us, we then didn't have time to take the car to another fuel station before our flight.

Pros: So fast and very friendly.

Cons: Can't fault it.

Pros: Efficient pick-up from airport, and car pick up. New and clean car.

Cons: Advertised rental price did not include insurance - and full insurance costs more than the rental itself.

Pros: Goede communicatie via WhatsApp voor ontvangst en voor terug brengen van de auto.

Pros: Everything.

Cons: Not applicable

Pros: Very good compagnie car fast

Cons: the support is very well done in front of departures and the same return because fast, trusted company

Pros: They offer brand new cars in really good condition. Communication is also very good. The staff is really friendly

Pros: great communication and staff

Cons: only thing is I have to wait for my deposit because I didn't get a recipet with a code on it? but I think it was a random thing and not bad