GreenMotion at Miami Airport

Pros: The car

Cons: Service

Pros: -

Cons: Very unpolite agent and difference in prices I paid and I should pay.

Pros: She was friendly

Cons: She didn't tell me that the vehicle I was getting wasn't the best vehicle.

Cons: mandatory full coverage insurance required unlike other companies who give customers an option.

Pros: The drop off was easy, car was ready as scheduled.

Cons: They changed the price when I arrived vs. what was on my contract.

Pros: Staff is fast

Cons: Insurance requirements are not client friendly.

Pros: Nothing really

Cons: We were not helped for at least 20-30 min. Representative was rude

Pros: nice people, explained things well

Cons: car not super clean, did not get video recording damage to outside

Cons: When we got to rental place, which was not at the airport, but at a run down, sketchy area, there was a long line of people upset because their cars were either not available or not ready. There were a few people there rushing around and washing cars. I was there for 30 minutes and only one person ahead of us was actually helped. The lobby was dirty and full of annoyed/angry people. We needed to get an Uber and never even got a car, but were charged anyway. Beware the no cancellation policy

Pros: Nothing

Cons: They charged me an additional 300 dollars at the desk for insurance and tolls. Absolute garbage

Pros: Zero customer support

Cons: Nothing at all. Mislead

Cons: I ended up canceling the reservation since the insurance card was not enough and they wanted to charged an extra $50 a day.

Pros: easy to work with

Pros: I liked how easily I could drop off the car after hours.

Cons: They gave me the cheapest base model corolla that had obviously been repaired at some point. The had to get proof of my insurance which I did not have. I have never had to show my insurance when renting a car from any reputable company.

Pros: The whole experience was terrible. They waited until I went to get the car to tell me that my insurance was not acceptable.

Pros: I don't like any part of their service.

Cons: The car they provided is so old model and I don't know I have to use the car key to open the truck( I went inside the office looking for help). The window is open manually and you have to manually lock the car before you leave the car.

Pros: Horrible, never rented the car

Cons: Hidden fees

Pros: The car was clean

Cons: Everything, its a scam. They try to hit you with extra and hidden fees if youre not careful

Pros: Nothing. I wasn't helped at all

Cons: No service was provided. I cancelled it and was never refunded due to their scrupulous terms of service.

Cons: Al momento de entregar el vehículo, dos personas (hombres) se rieron del nombre del cliente, en este caso de mi nombre, estando enfrente mio, pues yo aun estaba en sala...uno de ellos fue el que entrego el vehículo y el otro fue quien lo recibió...en mi país se le pondría llamar racismo.

Pros: I didnt wait too long to get the car which was nice.

Cons: I would never recommend this place to anyone. It came out super expensive bc of all the hidden fees they dont tell you about until after you reserved your car. It ended up costing more than renting from a bug company.

Pros: Nothing

Cons: Non refundable deposit.

Pros: Nothing.

Cons: Played music so loud you couldn't hear them and refused to turn it down, rude, shook us down for cash, place was dirty, car had quite a bit of damage. Unfriendly/unhelpful shuttle drivers.

Pros: Nothing they just lie about they servicies

Cons: Everything, because I really hate this company I would never recommend this company

Cons: See my comment above

Cons: When we arrived at the airport it took an hour for someone to answer your phone for further instructions. we got to your location for another hour wait. Total time from when we landed till we got the vehicle was over 2 hours which unacceptable. 1 person working the counter when we dropped off with 5 people in line

Pros: Not a single thing they are scamming you.

Cons: They don’t disclose extra fees anywhere they are not posted anywhere this is a total scam.

Pros: Nothing

Cons: Mentioned above. Complete Scam.

Pros: I didn't like anything about their service.

Cons: -Car condition -Having to pay for their insurance when I have two other insurance that cover rental card.

Cons: The agent asked me to leave stand outside ,while it was pouring rain or she would call the police, why ? because I did not agree to pay three times more than I booked online.

Pros: no

Cons: everything was bad 3 broken cars

Pros: nothing to like

Cons: nothing to like

Pros: Nothing.

Cons: Nothing, they are horrible and scam customers into being overcharged with every possible option. I saw 3 customers before me at check out and they were all deceived with additional charges that they did not agree upon when they signed the contract. Biggest scammers in all of Florida, do not rent with them. BEWARE!

Cons: Dropped us off at the wrong place at the airport and didn’t speak English

Pros: Nothing! Company no longer exists!

Pros: Service was provided by Zezgo, a scam car rental center. they overcharged me for 5 days of rental instead of 4 days

Cons: Service was provided by Zezgo, a scam car rental center. they overcharged me for 5 days of rental instead of 4 days

Pros: NONE

Cons: Your HIDDEN FEES. I paid double the price you quoted online. VERY UNHAPPY.

Pros: The price was right (but with a big fat asterick), and the drop off folks were courteous and efficient, and so was the driver. Car was fine and clean and standard.

Cons: The pick-up process was not good. Rude and terse. At check-out, said that they'd fine you $50 every time you triggered a toll, and Miami has a lot of them apparently, but you could help the situation by paying an extra $120 right now for a toll-road ID for your car. I think I assume that car rentals already account for these things in their daily price. The last-second surprise was not ideal.

Pros: 0 cancellation fee. Aside from that, there were no positives whatsoever. Horrible company, horrible employees, and lots of undisclosed hidden fees.

Cons: Horrible company, horrible employees, and lots of undisclosed hidden fees and rules. Extremely slow service. Requires a lot of extra fees that more reputable companies don't need. You can't even use a personal transponder ($5 online) on their vehicles because somehow they "aren't equipped" for them. It's literally a sticker that goes on the dashboard. Instead, they make you purchase their $13 or $14 a day transponder already attached to the car. You don't need the transponder everywhere you go.

Cons: custumer service

Pros: Friendly agents, quick service most of the time

Cons: Only 1 agent on duty

Pros: Straight forward check in, good car.

Cons: GPS rental at 15 Dollars a day, way too expensive. I am from UK and unfamiliar with the city layout and roads and directions. I asked for a map and directions to Fort Myers and the assistance I received could have been better. The company should have local route maps and give directions if asked, it is stressful trying to navigate in a strange city after a long flight.

Pros: Were given a new car with low miles Ease of drop off

Cons: We pre ordered and paid for a full size vehicle but were given a midsize. Same thing happened to the customer before us in line. Definitely feel we should have received some sort of discount or money back. Paying for the FL toll pass cost more than the rental car itself...ridiculous.

Pros: Pick up was prompt and pleasant

Cons: Hidden charges that was not outlined in the preliminary agreement

Pros: Absolutely nothing.

Cons: Took so much time to initially get the car and the employees made serious mistakes regarding my return date that cost me money.

Pros: Green motion Miami are crooks who force ridiculous charges on the customer for tolls. $50 per roll! Despite buying a toll pass and registering this to the vehicle and paying for the tolls.

Cons: Everything. The customer service rep in the office was so rude. I have a video of him shouting at me. Would not show me a copy of my contract and delighted in telling me I would be getting charged $50 a toll as an admin fee! Absolute scam.

Pros: Friendly, mostly efficient, except that there is only one agent who handles everyone coming in - pick-up, returns, etc. The return was painless and their assistance in obtaining an uber to the departures in the airport was very much appreciated. Neither my husband nor I would have been able to maneuver the airport with our luggage from the rental car area, so the shuttle was not a viable option for us.

Cons: Although I intentionally rented a low budget vehicle, there are certain things that in this day and age cannot be considered a perk and should be in every car; because of the locks being so far in the handle of the car door, not having any electronic way to open the rear doors is not merely inconvenient - it was miserable. Having to to open and close windows manually is an inconvenience, but is not the same issue - much more easily dealt with (in comparison).

Pros: Nothing

Cons: Due to green motion pricing policy I did not continue with the hire after speaking with the very unhelpful and misleading Sales adviser I Had no option but to go elsewhere for my car hire needs.

Cons: The battery cable was corroded and broken and caused the car to not start. We had to call a tow truck and discovered the above situation. We were able to get the car started and went to Advanced Auto and the replaced the cable connection. We had to use Uber twice because of this situation. This added a cost of $100.00 to the car rental. I would expect a refund of these fees. The cost of the cable connection $5.00 was refunded immediately. We should not have been put in this situation.

Pros: Green Motion would not honor my online booking through you In fact the agent refused to even look at my booking and then scoffed at the fact I used a third party booking company-like Expedia and the rest are terrible companies So I got a car late ,had to walk outside and clear the car myself Then left in it late,with no insurance as by now had been charged double by the agent-once the deposit with you and again with GM Terrible service Bronwen MCKiever

Pros: Good car, clean pickup station, good shuttle service

Cons: Think you should provide more detailed description of the different types of insurance provided by your company. Also your desk rep was super pushing on additional sales; do not know if I will use this service again. I have worked in sales for years and the level of pushiness by the sales person was over the top.

Pros: The man who took the vehicle in upon return was very polite and quick

Cons: The person who initially put us into the car seemed like he had other, more important things to do and was a bit short tempered

Pros: Nothing

Cons: We had very bad experience with this company. First of all they don’t have road assistance outside of Florida, so we had to rent another car for our New Orleans trip. Also there were so many hidden fees when we got the final reservation receipt. Reservation became 3 times more expensive for half of the rental period. Additional driver costs as the first one, so you pay twice as much. The guy told us we have to pay for sun pass (toll transponder) or we will pay a lot for violation. Not true

Pros: Cheap

Cons: Check in, after hours drop off difficulty

Pros: Drop off was very simple and quick

Cons: The website said I was reserving a full size car and I got a corolla. I brought it up to the agent and also sent an email and did not get any response. What was supposed to be a $13 a day rental ended up being $30 a day

Pros: Nothing. Took 40mins to pick up at airport. Spent over an hour inside waiting for the rep.

Cons: Everything is shady. Price online is not honored

Pros: pick-up and drop-off efficiency

Cons: Overpriced add-on that have to purchase, dishonest front desk!

Cons: Did not accept Amex. Total cost of rental far exceeded my expectations because of insurance requirement. This is never been an issue with any other rental agency and I will not be using Green Motion again. Very unhappy with cost. I could have had a Mercedes convertible from Hertz for same price as Mustang from GReen motion.

Pros: Waste of time and money

Cons: Money

Pros: Nothing

Cons: They totally bipassed our contract with you, did not give us the car for what we had booked it for, were trying to charge us 3x the payed amount - and all of their rules magically had changed a week before. You should for sure stop doing business with them!

Pros: Good car

Cons: very poor service

Pros: Unfortunately We did not like anything about green motion

Cons: They scammed us for $180 for a toll package which we later found out competing car rental agencies charge between $3-$9 per day & green motion charged $20. And the actual toll charge ranges from $.25-$.75

Cons: AWFUL! Extremely disappointed with service. Had to wait over 4 hours to get my car. Called Management 4 times & spoke with Christian in Fort Lauderdale and Andrew from Miami office was to call me back! BEEN OVER 2 WEEKS WITH NO REPLY OR FOLLOW UP!!! Expect call with remediation ASAP 818-384-8901

Pros: Not renting again

Pros: Staff was terrible. Didn’t rent from them and lost the $40 from booking with you guys. Never again will I use this service or their service.

Pros: Worst service I have ever had renting a car or anything else for that matter.

Cons: They provided terrible service and only were interested in trying to threaten me into buying insurance and toll packages that I did not need. I finally realized I was dealing with a very suspect company and took the shuttle back to the airport and rented with another company.

Pros: This is one of worst rentals I have rented.

Cons: DH I mentioned time as midnight and nobody at airport to pick.i called their numbers which is unresponsive.i took different rental. Next day I pick car ,GM charged 25$ for insurance per day.

Pros: Service was never provided.

Cons: Not having my car reserved and getting charged for something I've never received.

Pros: They are very kind, polite and friendly. Kevin (agent) was great. Not too much paperwork. Was a bit worried not being given a rental agreement on picking up, but all went well after all.

Cons: They are not too close to all main rentals, but shuttle bus settles this well. The car was not as expected VW, but Nissan Versa. But it is not a big deal. Thus I would give Overall value for money of your rental car as 9,5 !!! Closer to 10.

Pros: Initially the price was GREAT

Cons: Upon arrival, we discovered that we HAD to pay a $20 charge per day for tolls. There was absolutely no option to pay only for the tolls we used. That pushed up the entire cost of the rental by $140!!!! The car was also not very clean on the outside and the glovebox still had remnants of snacks from the previous rental. It seemed like it was a rushed cleaning job. Day one of the rental we had 3 lights flicker on the console: One for "breaks", an airbag light and tire pressure light. Terrible

Pros: No line

Cons: Car was undriveable

Pros: The car was clean and in good shape. Driver to and from airport was friendly and helpful.

Cons: Hidden fees and customer service.

Pros: Good customer service.

Cons: They didn't recognize what I paid to DiscoverCarHire feels like a money rip-off.

Cons: No one answers the office telephone when you call. The Miami desk representative was unpleasant not very communicative. Did not get a return ticket I had to call to get one.

Pros: The shattle bus driver is effecient and helpful. They gave me couple of options to choose from.

Cons: There was two agents; one boy and one girl. The boy is good and polite with full of information, the girl is rude and totally unproffessional. Will not deal with them because of this girl as she were shiwting on an old man who was asking for help.

Pros: Shuttle very quick and ready on time.

Cons: The tires of the van were low. Just that.

Pros: New car

Cons: Forced me into buying a mandatory insurance that wasnt on the original contract

Pros: Economically, it was the best deal in town. Also, they waived the toll fee since the Governor of Florida had waived the tolls.

Cons: We waited for over an hour for the representative to get back from dinner, no one else was working the front. Also, we wasted money buying a SunPass toll sticker because we couldn’t register it because there outstanding expenses on the car.

Pros: I rented a car from you, the company wasn´t working at miami, and noone answer my calls, noone contact me, even that you had my phone number, and mail address. now you tell me that I lost my deposit, which was paid and no service was given... I only can say that this was the worst service that I had arround the world.

Cons: I rented a car from you, the company wasn´t working at miami, and noone answer my calls, noone contact me, even that you had my phone number, and mail address. now you tell me that I lost my deposit, which was paid and no service was given... I only can say that this was the worst service that I had arround the world

Cons: Horrible experience. They tried to tell me my original reservation price was incorrect and tried to charge me 110$ more for my rental .

Pros: Fast and simple service. No lines to pick up nor return the car.

Cons: Car seata were dirty, car steerring wheel was not aligned and vibrating, car with scratches on front/back bumpers.

Pros: Good value for the money. Quick pick up and drop off.

Cons: I was a little surprised when the agent asked me to sign off on the sheet detailing pre-existing car damage without looking at the car. When I replied that I will not sign anything without looking at the car first, he was quite surprised and stated that he was not allowed to leave the office to go inspect the car with me. I was also unpleasantly surprised by being charged far more in tolls than I actually used on the roads.

Pros: There was nothing to like about the service. .

Cons: The service and the staff were very poor. No courtesy towards client or no sense of being a service provider. Seems like they have set up a cheating shop. The car condition was extremly bad. The interior has several stains and was reeking.

Cons: See above--completely unprofessional from start to finish. Never again