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Corpusa Rent a Car at Miami Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: o carro muito novo tempo demorado para sair do aeroórto gerou atrazo de 1 hora e 10 minutos
Cons: por causa do atrazo uma hpora e dez minutos meu carro nao estava mais disposnivel, eu fui obrigado a fazer um up grade , fiquei muito com raiva mas aceitrei e fiquei satisfeito com o carro , mas a empreza nao era a do contrato , era a ZESGO , ja fui mal atendido pela a zesgo e nao gqueria alugar mais desta empreza ,porem com a oferyta n discoveres car , e nao constava que era a zesgo acabei pegando a oferta ,
Pros: Awful experience start to finish
Cons: They ripped me off charged me a higher rate dirty car spent an hour waiting for pick up
Pros: Easy fast pickup
Cons: Dirty interior
Pros: The car was already at my arrivel. And an excellent service with the pickup and drop off at the airport.
Pros: The car had a sound at the wheel .don't know what is was .
Pros: Not much when the agent lied about third party liability insurance coverage
Cons: They lied about third party liability insurance coverage
Pros: The gave a great car
Cons: all the hidden costs
Pros: great team really helpful
Cons: travelling off airport to collect vehicle
Pros: 1 million dollars for insurance I think is ridiculous
Pros: Extremely disappointed
Cons: Provide a service that will make clients come back. Don’t just worried about how much money you need to generate.
Pros: I hated everything
Cons: I hated everything
Cons: Only had one rep to help customers when there was a long line. And each transaction took a long time.
Pros: There wasn't anything to like
Cons: Soz simply put, I have paid a deposit to discover cars for 20dollars and I am more than happy to forfeit this to not use them. I have now gone on to type my experience and found there is a maximum out of characters. So, complete thieves designed as a honey trap and we ended up car less with a 7 year old after a 9hr flight through no fault of ours ending in a lie that no other cars were available than a 500dollar upgrade. I will certainly be ensuring that everyone knows how disgraceful they are.
Pros: Helpful office girl
Cons: The car was a wreck, scratches and dents, embarrassing.
Pros: Good car
Cons: $150 more than supposed to pay. Bad shuttle service.
Pros: Nothing at all
Cons: It’s difficult to arrive to desk of the car rental, buy anyhow when you arrive to the desk they notify to you that you lost your reservation and they don’t have the car that you selected available. They provided another car at a different price.
Pros: The agent gave me an up grade. I got a brand new Nissan Rouge instead a corolla.
Pros: Nothing, bait and switch.
Cons: Surprise expenses such as the forced toll pass expense and forced to use their insurance unless you already have insurance that covers 1 mil, which nobody has.
Cons: They dont go for us at the airport, we have to take a taxy and the make me an extra charge for the sunnypass.
Cons: So many hidden charges, it was absolutely ridiculous. Never again.
Cons: Well, I started my purchase online. I put money down and I had a remaining amount of 50.00 ; which lend me to think this is the amount was due! I walk out the office have to pay more than I anticipated. I was not happy with amount.
Cons: Misleading price. Need to read the fine print that the rental car company does not accept most auto insurance policies, which forces the customer to pay for insurance
Cons: No shuttle service at 5:00 am
Cons: Misleading comeon pricing. Its is a ripoff
Pros: HORRIBLE PLACE TO RENT A CAR
Cons: HORRIBLE PLACE RO RENT A CAR. CANCELLED MY RESERVATION WITHON 15 MINUTES OF PICKING IT UP AND CAUSE ME A HUGE INCONVENIENCE ON MY VACATION. I ENDED UO WITH NO VEHICLE BECAUSE THE PRICES WEEE TOO HIGH. I RESERVED WEEKS IN ADVANCE AND THATS THE HORRIBLE SERVICE I RECEIVED. I WILL GO ON SOCIAL MEDIA ABD LET PEOPLE KNOW
Cons: Staff was rude. Service was long. Car was all banged up & the company loves to add on additional hidden charges. They are professional scam artists.
Pros: Staff were polite and drop off was easy
Cons: Insurance Policy
Cons: Didn't accept my insurance and charge for everything
Cons: First of all when you get to the airport there isn’t a company called corpusa rental they go by the name of zezgo which was really confusing and then they had hidden charges which made the experience a whole lot worst. Especially the car that was given to us had a warning light in the dash board and was damaged.
Pros: Tanto la recogida como la entrega del coche fueron rápidas y muy claras y transparentes. Repetiremos de nuevo :)
Cons: Todo fue muy bien, no hubo ningún problema o contratiempo. Todo perfecto :)
Pros: Easy to find rental desk or representative. Efficiency of the rental agent.
Cons: -Car cleanliness was poor -Shuttle takes about 45-60min to pick us up and that's why rental agent give me an "upgraded" car for additional charge that I didn't expect. -Car tire pressure check in was on and working badly. -Right front light was broken.
Pros: Awful experience. True bait and switch. Actual car rental doubles when you are FORCED tomourchase their car insurance. No matter what you say they will not take your insurance even with rental coverage. Location in getto and staff know you are vulnerable and do not know city. Spend the couple extra dollars and avoid this and Zazgo in any contract you receive and run!
Pros: A shit, never took the car and i need my money back ..
Cons: Got lost returning the car they should be in tha Airport
Cons: the car reeked of cigarette smoke, and the tire pressure light was on. Associate was rude and the line took 2 hours from pickup to leaving the facility.
Cons: A girl with red hair, treats people like animals. Sending them to another place, she doesn't need you to rent there with them. She is horrible as an attendant.
Pros: Fast dropping time + picking time.
Cons: the shuttle from airport - we didn't find that . we take shuttle to other agency and they give our a ride to Corpusa. 2.The cleanest of the car was fine-seats have uncomfortable smell the look little bit dirty.
Pros: Staff friendliness
Cons: Almost missed picking up car on the day, couldn’t get through to the agents on the phone. It took 4 attempts.
Pros: Nothing. Service was not good, very slow people, rates were different from When I called to ask questions , they gave me a first car and it was dirty 2nd car was less dirty but still dirty
Cons: Dirty cars, customer service
Pros: Nothing the service was atrocious
Cons: You get what you pay for. But they will upsell you on arrival. They won’t let you use your own sun pass and if you don’t have your active car insurance card they will make you buy additional insurance for >$100. To be expected with how cheap the base price was, but the real bummer was how unhelpful the agents were. Hoped you would get frustrated and pay more rather than trying to be helpful
Pros: Nothing, never coming back to this company.
Cons: Ridiculous deposit. Awful service.
Pros: El vehículo es muy ahorrativo en gasolina
Cons: El cobro de un seguro que se pago al realizar la reserva y luego había que llamar para que devolvieran el dinero, el cual no lo hice.
Pros: I don’t recommend this company. Negligent attitude.
Pros: The car was not the Jetta I rented. It was a beat up & dirty Versa. The waiting in line to get the car was a almost an hour and a half & still charged me for having the car for that time. It was reserved for 7:30 didn’t end up getting the car until 9 plus I returned it a couple hours early. BIG thing to know is she would not accept my Geico full coverage insurance and said I had to do the add on of $90 for their insurance PLUS I could not used my own toll transponder OR BE CHARGED 25 per toll
Cons: The car was not the Jetta I rented. It was a beat up & dirty Versa. The waiting in line to get the car was a almost an hour and a half & still charged me for having the car for that time. It was reserved for 7:30 didn’t end up getting the car until 9 plus I returned it a couple hours early. BIG thing to know is she would not accept my Geico full coverage insurance and said I had to do the add on of $90 for their insurance PLUS I could not used my own toll transponder OR BE CHARGED 25 per toll
Pros: The car was fine and as advertised if not cleaned well
Cons: It stayed free shuttle but took 45 mins to arrive and was not free on the return. There was no toll pass included and the company is located inside a toll zone, so you are forced to pay or pay the fine. Unfit for purpose and not as advertised in the big print.
Pros: They had another vehicle to rent when the first one had damage.
Cons: I was supposed to have a van. Not easy getting luggage for 7 people in SUV.
Pros: excelente atencion
Cons: la demora en la entrega del vehiculo
Cons: nothing - they are very good
Pros: The cleaning agents were very nice and accommodating
Cons: Absolutely overall bad experience renting the car. The car rental company is short on resources and it is a very inefficient process to rent the car. We were lied about having our own CDL insurance.
Pros: in my opinion it’s good for people that live in the states and already have a car insurance ( and can consequently leave a $1k hold on your credit car instead of $250), If you’re foreign, go to a more reputable car rental place.
Cons: Front desk agents are rude, and lots of additional coats are added. We were told everything would be around $175, but ended up paying about $450 for 1 week.
Pros: Dirty car, scratched all over, broken parts
Cons: Was charged additional money without any notification or email
Cons: The car was fine but not equivalent to a mid size SUV (Jeep Cherokee), as I received a Mitsubishi Outlander Cross Over. That aside, the advertised price of $22 p/day was far from the overall cost of $100 p/day after adding insurance (PLPD/collision) and a $16 p/day toll charge (where the only other option is to pay the toll in addition to a $25 ‘admin’ fee for each instance of tolls payable). Essentially the price p/day is a fraction of the actual cost p/day so I’ll be sure to make that public
Cons: Cust svc awful
Pros: I don’t like
Cons: I received the car unclean, and they took extra amounts that were not mentioned in the contract. The number mentioned in the contract for the shuttle is a fake number that is not real and not an American line. The name of the company was not mentioned in the contract If the name of the car company was mentioned in advance, I would not have completed the booking procedures, due to the poor evaluation of this company . I haven't received the security deposit yet , shame on you, I'm very upset abo
Pros: We did not get a corpus a car
Cons: Dodgy area to the collect car and filthy, disgusting office. I rented a big car that could fit 5 people with 5 pieces of luggage. We were only 4 people with 4 pieces of luggage but could only fit 3 pieces of luggage in the trunk. Rude, unpleasant staff didn’t care and I had to upgrade for another car at my own expense.
Pros: Returning was very easy
Cons: I prefer an all in price not to be stiffed with a large add on for the toll pre-payment system. The car itself was pretty rough and not very clean inside
Pros: A car in good condition (the second one, the first one had problem with the battery). No hassle at all when giving back the car. Fair price.
Cons: Two hours to pick up the car, that is insane. The agency is seldom reachable on the phone (you need to call at least 6 or 7 times before they pick up the phone). And our first car had a problem with the battery, we had to insist a LOT to have the agency take care of the problem (we were supposed to call the service ourselves) and then we had to change it after the same problem happened two more times. After we changed it, things were smooth. Returning both cars was easy and very fast.
Pros: Car was good.
Cons: Bait and switch pricing. Would not accept credit card insurance coverage or personal coverage. Dark alley location. Don’t rent from zezgo, discover cars or corpusa. Get coverage from real company and know what you are going to pay. Not be stranded in a dark ally and have no choice but to pay all there fees.
Cons: Awful customer service as failed to respond to emails and still awaiting my confirmation email following return of vehicle after 5 days !
Pros: Most terrible car rental experience I ever had. Booked 3 weeks in advance. I show up with my American drivers license. They say because I booked it from overseas and I am a foreign resident, I need an international license. I say I am American and here is my my American license. They refuse me and don't even offer an alternative, new booking... My wife and 3 little kids and all our luggage and they would not make any accomodation. ..forced to take a stinky expensive cab. Aweful Company.
Cons: Most terrible car rental experience I ever had. Booked 3 weeks in advance. I show up with my American drivers license. They say because I booked it from overseas and I am a foreign resident, I need an international license. I say I am American and here is my my American license. They refuse me and don't even offer an alternative, new booking... My wife and 3 little kids and all our luggage and they would not make any accomodation. ..forced to take a stinky expensive cab. Aweful Company.
Pros: Muito ruim
Cons: Mau atendimento
Pros: Nothing basiclly
Cons: No service-minded staff and pure rude approach.
Cons: Car was not road legal, 3 tyres badly worn one so bad it was down to the metal, luckily it went flat when parked not at 60 mph, no response from email sent to corpusa, put the phone down on me, had to replace tyre at my cost which to date has not been refunded. Car was covered in dents.
Cons: Pretty beat up car, but it worked fine. Made sure to film condition of car before leaving rental agency, as the car had a lot of bumps and scrapes. Was only filled up 75%. Got a free ride to airport upon return.
Pros: Nothing at all
Cons: The car was betoken I had to go and fix it. I actually got an incapable car with old battery which I had to fix. Also car made noises coming from wheels like breaks not in good condition. The agency didn’t answer calls, took long time to pick me from airport.
Pros: Nothing. They were appalling. I was delayed by an hour in Miami immigration, where you are not permitted to use a mobile phone. When I came out I called the given number which just went through to a recorded message in Spanish, which I do not understand. By the time I got to the car rental desk they had cancelled my reservation. They refused to give me the car I had booked a partially paid for.
Cons: Everything. Never again.
Cons: No GPS systems in vehicles which are a necessity for tourists driving in Miami. Also, the location is not in the airport and requires pickup and collection by mini bus.
Pros: Quick and easy
Cons: Not clear payment. Still did´t get prepayment money back. But I hope I will get it soon.
Pros: Absolutely nothing I have sent all the documents to my lawyer they would not answer their phone ,we waited 40 minutes for the shuttle bus only to be told that we were late and could not have the booked car they then ripped me off by charging double for a totally rubbish car which I took to a engineer who stated that the vehicle was bordering on illegal as the engine and other f adult light were repeatability coming on
Cons: Everything you will be getting my full response shortly
Pros: Nothing, didnt get The car i was promised!
Cons: Everything. Showed up and Got told that The car i ordered from back home wasnt there. A Young man behind, with lack of intelligence told us that we arrived to late??? We came one our later than we ordered the car because of flight delay. And now we can’t even get our deposit back! Such a fraudulent company
Pros: Nada. É golpe. Picaretas
Cons: Ter confiado em uma empresa picareta
Cons: They cancel the car without letting me know I was late of 45 minutes I try to call to let them know and send an email no one answered when I showed up they cancelled the car no apologies couldn’t have my deposit back it’s just a big scam shame on this people
Pros: Quick check in and check out
Cons: Reimbursement of the cash deposit (1.000,00$) still not done after 1 week.
Cons: The lack of humanity.
Cons: I feel I was robed and got a second car with a lot of damages and unreliable
Cons: hidden late collection policy
Pros: I never made to Corpusa Rent Car and was charged by Discover Cars anyway.
Cons: Same answer.
Pros: BIG SCAM,
Cons: BIG SCAM MUST BE FORBIDDEN TO DO BUSINESS IN THE RENTAL CAR
Pros: My plane departure changed and I arrived t hours later, Car was not available anymore i want a complete refund of my charges
Cons: They tried to get me another car but there was none
Pros: I was charged a deposit for a vehicle I did not receive. In addition, I did not receive a car And I had to rent a car for double the price.
Cons: Some scratches on the car. It wasn´t 100% clean inside. It was ok, but could be better.
Pros: The shuttle to the rental office was easy to find and our rental return was quick and efficient. The car was clean aside from a few small stains and ran well!
Cons: We waited for over an hour picking up our rental even though there was only one guest in front of us. Service was slow and their booking information was not consistent with our booking records (they had no record that we had already purchased insurance coverage). We paid extra for a GPS since we would not have phone service, but the GPS was not updated and took us the longest routes possible.
Pros: They oblige you to purchase insurance that is not mandatory, pretending that if it is mandatory
Cons: They oblige you to purchase insurance that is not mandatory, pretending that if it is mandatory
Pros: Stated above
Pros: Reliable schedules and accessibility of the site
Pros: The efficiency of the maintenance employee. Car ok.
Cons: the disastrous desk service. Too away from the airport. shuttle service not clear to understand (I thought the agency was inside the airport) and not available at first when you arrive late.
Cons: They picked me up from the airport just to take me to their office and tell me that the car is broken and they can only give me a 5 seater. When I needed a 7 seater
Cons: I think its not clear the information they give you (you have to read the small letters) if you think you are going to pay what you pay in the webpage its NOT TRUE they are going to charge the SunPass at all cost because you cant use another Device on the car to pay your tolls (small letters again) there where no mats in the vehicle and NO spare tire in case of emergency!
Pros: Shuttle was right there waiting for us at the MIA terminal. Transport was fast check in was fast. PRICE WAS EXCELLENT!
Cons: Nothing we did not like.
Pros: Nothing about it. First, when we arrive to the airport we call many many time to the number they gave us and nobody answer the phone. We had to wait near of three hours to the van arrives to the airport. Then they took us to the rental and of course we had to pay more money. After we finish they told us that they didn’t have our car, and that they can give us another. The key didn’t work, one side door was blocked, it didn’t had the third row of sits. Totally a Scam! Don’t rent here!!!!
Cons: I will continue here: all this things they didn’t told us, and we discover while we had the car. And everytime we comunícate with them it was like “yes it doesn’t work, it was what we have” so if you look to enjoy your vacations DONT RENT HERE!
Pros: THE SERVICE WAS TERRIBLE, SPECIALLY WITH A LADY FROM VENEZUELA WHO TREATS COSTUMERS VERY BAD. I WOULD NEVER RECOMMEND CORPUSA TO ANYONEÑ
Cons: NOTHING. SERVICE IS TERRIBLE, THE CAR WAS DIRTY, AND DAMAGE... EVERYTHING WAS BAD.
Cons: Мне дали авто на 400 долларов дороже, чем я бронировал. Авто было в ужасном состоянии. На мои письма о задержке рейса и с просьбой оставить мне автомобиль необходимого класса не отреагировали своевременно, а спустя несколько дней.
Pros: En la oficina me atendieron bien.
Cons: Facilidad para recoger y entregar el carro y las condiciones del carro, tenia muchos raspones y no funcionaba bien para abrir la puerta de la entrada de la gasolina.
Pros: Filthy, first car had the passenger mirror broken and very reluctantly gave a another car which the rear left tire kept loosing air
Pros: I didn’t like nothing
Cons: The worst agency ever and worse car from million years ago
Cons: Not received the return of the 1000 fee!!!
Cons: engine light was on the complete trip and car had no gas tank top therefore the car consumed a lot of gas and was not furl efficient at all. Also, that Zezgo wants to charge an exorbitant amount to use their Sunpass is a huge scam. I also feel slightly uncomfortable with that company having a hold on my credit card. They seem to be a shady rental car company.
Pros: No se debe obligar al cliente a adquirir el sunpass para los casos cuando el cliente tiene uno propio
Cons: Took a long time to get the car.
Pros: They don’t put the gas status on the contract and then charge you for gas once the car is dropped off.
Cons: I didn't get the size car I reserved. The car I received was dirty. The "service needed" notification was on when they gave it to me. The driver side windshield wiper was horrible. Wouldn't allow for anyone else to return the car.
Pros: easy going
Cons: The location to pick up and return to the airport
Pros: The worst service ever No one was picking up the line when trying to reach them for over an hour and never answered. Store closed before we were able to get the car and no one tried to help the next day. Do not rent from this place . Awful service.!!!!
Pros: Scammed! They charged me 3x
Cons: They scammed me!
Pros: Kind of affordable prices and the guy picking up and returning us to the airport
Cons: Cleanliness and car maintenance were very poor.
Pros: Atencion y amabilidad
Cons: Deberian estar dentro del aeropuerto
Cons: They refused to accept our car insurance despite the fact that our agent said that it was valid for renting a car, then the company charged us $25 additional dollars a day for unnecessary car insurance. That tripled the price of our rental. We would not have rented from this company had we seen the fine print that hides the fact that they only accept four or five different insurance companies. We feel like that should have been not hidden in the fine print, but should have been made clear.
Pros: Customer service was rude.
Cons: They refused to rent me a car for absolutely ridiculous reasons. While in line another person had received a ticket for Expired license. Another was told to take a car that had a check engine light on because “they already knew what it was”. Three others had the same issue as me and one was also denied a car even though they had paid online like me.
Cons: Horrible experience. Didnt accept my insurance provider so charged me for insurance. Also charged me for toll pass. Instead of the expected $100 rental it cost me $400. Rental agency tried to charge me $2,500 for security deposit if I used my own insurance. Also the car had broken key fob so I couldnt lock the car with remote. And also the car was given to me with low tire pressure. This caused me to have to stop and fill up the air every couple days at gas stations which cost me money each tim
Pros: Cheaper than alternatives
Cons: the whole experience was completely disorganized. Poor quality car and car rental experience.
Pros: Nothing. Fuck this place.
Cons: Every part of the experience was garbage and the tire pressure was completely fucked on all of the tires. Would never recommend. I hope this place gets shut down. Fuck this place.
Pros: Not one dam thing!
Cons: Not one dam thing!
Cons: The both the shuttle driver and the front desk staff spoke very little English. The information about insurance for the rental was unclear & I ended up paying more for the insurance than I did for the rental. The vehicle was in terrible shape!! The key fob for the rental was for a Dodge Ram, we rented and received a Jeep Cherokee. The key fob never worked to lock or unlock the car. I had to pull the key out of the key fob to unlock the drivers door, start the car & unlock. Awful situation!!
Pros: The price
Cons: Make me pay for insurance even though wasn't necessary in my case.
Pros: Nothing at all
Cons: They where very unprofessional and wanted me to pay 2500 dollars deposit.
Cons: Worst customer service, very unprofessional, we were told if the car had any issues to fix them and send invoice to headquarters, car was dirty, never fixed from previous accidents, extra hidden charges and facility was very shady.
Pros: Nothing! Absolutely horrible!
Cons: Horrible experience! Lack of support! Sketchy practices that left my wife and I stranded in the airport.
Cons: See above comment
Pros: The two front desk agents had no idea how to contact or reach discovercars and didn't offer any solutions. They told me they weren't able to rent me a car despite the cars in their garage. But they did have cars for 2000.00 plus dollars for the 9 days I needed it
Pros: I didn’t like anything, about it. Even one.
Cons: So rude & Horrible customer service & no one answered me, too many calls and every time lied to me. Many things wrong. I rented the car for one month. The car had many problems from day one. Paid for insurance but didn’t received the service. Didn’t get back my deposit and had to deposit another $500 for another deposit.
Pros: ABSOLUTELY NOTHING.
Pros: Pésimo servicio,
Cons: Everything, they are rude abrupt and unhelpful and they should not be allowed to continue working for the public
Cons: The car that was given to me was absolutely disgusting. I feel like they just gave me one of their personal cars. I’m not picky but this was unacceptable. The steering wheel was so gross when wiped down with a clorox wipe. I used about 5 of them and it was still dirty.
Cons: Ver y bad
Pros: better shuttle service. Full price transparency.
Cons: bait and switch on price.
Pros: Nothing at all
Cons: Customer service inexistent, the worst experience ever renting a vehicle.
Pros: Please use a reputable car rental company! About this place.
Cons: What service?!
Pros: IT was a scam :(
Cons: They didn't make anything clear and were not helpful
Pros: They needed car insurance and not go through my credit card. They all couldn't rent more then 30 days
Cons: Exorbitant cost of SunPass tolls and mandatory insurance which is not built into the listed price online.
Pros: when returning the car the lady was super friendly and the man that picked us up and dropped us off as well. The car was clean full tank no problems whatsoever.
Cons: I hated the fact that i was supposed to only pay the remaining balance od 182 once i picked up the car and it was incorrect. I had to pay over 500 and no matter how she explained it to me i still didnt understand why. It would be nice if she would of tried to help us and give us a best deal possible instead of just wanting to sell as much as possible trying to rip us off.
Cons: My questions weren’t explained properly. 1 employee told me he didn’t speak English
Cons: All the hidden fees. And not accepting my insurance.
Pros: easy to talk to
Cons: To high of deposit and not enough people working
Pros: This place is a scam!
Cons: It’s a scam.
Cons: Poor customer service, limited staff, care only their own personal gain, unrealistic deposit prices.
Pros: Car drop off and courtesy shuttle was extremely quick
Cons: Original car was quite frankly a disgrace. Seats, carpets and mats were long ago-stained. I drove for 2 miles and had to turn around to return the car due to loud mechanical 'clunking' noise. To be fair a replacement vehicle was provided with the minimum of fuss - but the original vehicle should never have been in the fleet
Cons: Terrible, forced me to pay for some bogus insurance- was a total SCAM.
Pros: Because they are very professional
Cons: I don’t say
Pros: Nothing !
Cons: Pretty much everything !
Pros: Good car.
Cons: Cost for shutlle transfer to airfield is too high.
Cons: Efficient no time wasted
Pros: Nothing. Did not rent. Can’t believe you have to pay to get back to the airport when you drop your rental back off. This is ridiculous!! Agency is misleading and sneaky. Add fees that are in fine print that I have never heard of. This is the worst company I have ever had to deal with. I travel a lot and rent cars a lot and I have NEVER had a company that is so sneaky
Cons: Nothing!! Agent was misleading and said things that were not backed up just to get me to the reservation area and then did not honor my reservation. Tried to tell me my car was unavailable and had to upgrade. My $38.00 reservation was ending up costing me $140.00 but I walked away.
Cons: no ability to waive insurance despite having full coverage. This doubled the rental cost - i walked away to a competitor.
Cons: Hidden extra charges.
Pros: Efficiency and prices
Cons: Not easy at all to find the way to locate the transportation from the airport until the rental office and the shuttle was very delay to pick me up
Pros: No service. Waited 2 hours for the shuttle. Phoned, phoned and phoned no answer. Next day no car available
Cons: Hidden charges, huge credit card deposit, a train & shuttle away from airport, condition of car was awful. Worst experience of renting a car ever, basically ruined my trip.
Pros: They are scammers and Liars and very BAD people!
Cons: They are liars and scammers
Pros: You have to take extremely caution with that company. They over rent the cars, so they don't have cars available.
Cons: just explained
Pros: Poor condition of vehicles provided improper vehicle of unsuitable size Poor service Do not answer phone Do not recommend
Cons: CAR IN BAD CONDITIONS, DIRTYVERY EXPENSIVE FOR THAT, IN OTHER PAGES I WOULD GET A BRAND NEW CLEAN JEEP FOR THE PRICE THAT I PAYED
Cons: At the pickup first they didn’t want to except my license even though it’s international. Car condition. Windshield wipers were really overused. Couldn’t see much in the rain. After the pickup I’ve noticed the one of the turn signal lights didn’t work either.
Cons: The hidden fees were unreal. They did not provide a 24 hour shuttle, they were not at the airport as they advertised. they were very shady
Cons: Lots of fees to be paid after online deal. Old car.
Cons: i was lied to at the deck and paid an extra 600 dollars i didnt need to,they told me i only paid for the tolls that i used,and i would get a refund of the remaining,which i didn't. i work for virgin australia and i will make a post on the net at work to worn staff never to use your business if you have a business model like this ,they are a reflection of you as a business
Pros: Nothing. I will never rent a car from this company
Pros: The staff was efficient in dealing with my requests.
Cons: The car I got broke down because of an old battery and the overall cleanliness of the car left to be desired.
Pros: easy to do,
Cons: There was no service provided
Pros: Absolutely nothing.
Cons: Very poor operation. Terrible service. Left me stranded.
Cons: There was no one there to pick us at the airport as described. I've tried to call like in the description but no one picked up the phone. So we had no choice then to walk from the airport to the rental desk.
Pros: The car was clean and got great gas mileage
Cons: They didn’t accept our insurance for a reason we didn’t understand and we were forced to use their insurance.
Pros: They will charge me for change the driver and do nite allow me to use my SunPass transponder
Cons: Slow, disengaged
Pros: poor condition, dirty, many cosmetic faults
Cons: they tried to scam us and charge us extra fees not according to our contract.
Pros: Worst experiences ever. Avoid at all costs.
Pros: They charge more for toll pass than amount of rental. They charge more for insurance than amount of rental.
Cons: Advertised rental price $150. Actual rental price with toll pass and insurance $750. Ridiculous. Will never use you again. Fraud alert.
Pros: Nothing!!!! Every single aspect of this experience was Horrible!!! I didn’t even use the car because of the “rules” and service provided
Cons: They never answer the phone No shuttle, had to Uber Was late because no shuttle and reservation got cancelled Low mileage when never told Rude people at front desk The list goes on....
Pros: Nothing. Will not be using service again & recommend all other customers avoid as well. I’ve traveled all over the world and this was the absolute worst experience I’ve had renting a car
Cons: There were a number of taxes and fees that I was not made aware of at time of booking that were charged to me once I got to the rental car place. I was told I would only pay $18 more once I arrived and I ended up having to pay $55 extra, but I could not cancel at that point without a penalty. It was unfair and dishonest.
Cons: No return of deposit
Pros: It is the worst car rental agency I believed.
Cons: Almost all service they provided is rubbish. First, they changed the pick up location just several hours before I arrived. Secondly, I had been told that the car I had ordered was not available. Third, they overcharged the fee much higher than you ordered without told you. They are liars.
Cons: Took over an hour to book the car. With sunpass and sat nav, cost an additional 371 USD for a week. Unit is on small street and difficult to find. Major roadworks on approach meant sat nav was ineffective near the car hire unit but no warning supplied and no consideration given to complaint
Pros: Service was good
Cons: They gave me a car smelling a cigarette and I had to change. Lost time on it
Pros: Everything was smooth, efficient and they were more than happy to help with everything, to the point of helping me input an address into the sat nav.
Cons: Would have preferred to get my own choice of car from their fleet or be given a selection prior as we booked in advance so a car could have been reserved for us in advance.
Cons: was told i would be charged $25 if i brought back the car later than the estimates return time i gave when i reserved the car The car was not clean when picked up, had receipts and debris left from previous renter The shuttle driver was texting the entire time she was driving us to the rental office. I have a video that i can email to your office. We were overcharged for taxes and fees already paid when the reservation was booked. waited over twenty minutes for the shuttle at the airport
Pros: Location is close to the airport, very good price
Cons: The car was not clean, and the first car I got had electrical issues therefore some things inside the car were not working (connection to charge, the lights in the gear, etc.), I had to go to change it for another car since I was not able to charge the GPS.
Pros: The service was ok and really efficient but the contract was very much a “nickel & dime” sort that charges for every little think. There the “spirit airlines” or car rentals
Cons: All the extra charges
Pros: These guys were cheats. Total fraud...first they asked me for my insurance and then we're determined to upsell so they rejected my insurance although it is from a premier institute. They are using companies like discovercarhire to cheat innocent people like me. I was so disappointed that I refused to go with them....I paid more but I went with another company instead of fraudulent company like this...
Cons: All of hidden fees, want to keep you thousands dollars on your card for a scratch glass.
Cons: This company is full of unfriendly staff who are very dishonest. I was very surprised to learn that they were charging 12.50 excluding tax per day for the sunpass! This is much more than I have paid with past companies. I refused to pay this and decided that I would avoid the toll roads. When I got the car, I was disappointed with all of the scratches on the outside and the overall wear and tear. When I drove off I got a message on the dash board 'maintenance required check oil and filter'. I
Pros: nothing, personnal no nice !!!
Cons: i can t took my car , car company asked me to pay 2500 USD of deposit , did not want to give the car ask me to pay 30 USD more of insurance per day and t o pay 30 USD for sun pass per day this company is the worst , lady have not be nice at all
Cons: It was slow and there was a lot of pressure to spend extra for things that weren't needed. In addition, they charged us for extra insurance protection that we didn't request, an unexplained surcharge, a drop off charge because their location is 5 minutes drive away from the airport (so a charge for this inconvenience) and then local taxes applied to these charges.
Cons: Illegal hidden charges, car dirty, poor condition, too dark to check the car's condition, poor customer service, no explanation of charges and print out, ready for an argument, abrupt personnel
Pros: The lady who opened the office was 30 minutes late! No apology offered. Ripped off with taxes and scare-mongering to get us to take out the SunPass despite only being in Miami for 3 of our 16 days. Car we hired had a fault so had to get it replaced but was still expected to return initial car with exact fuel despite wasting hours getting this sorted and being given a dirty car as a replacement. I had an issue with my credit card so had to use my wife’s - so we HAD TO pay another $75!
Cons: Nothing. I will telling everyone I know who might visit Miami to avoid them and yourselves for using such a bad company and ruining days of our holiday.
Cons: Initial invoice due at pickup was $41.00. At pickup was charged sales tax, and $2500.00 held because I used my own insurance plus $15.00 in case of late drop off. CC initial hold was $2700.00.
Pros: The car itself drove fine.
Cons: There were many negative aspects, but the most salient is the fact that there were so many extra charges: the insane daily sunpass fee and the charge for mileage beyond 50 miles a day. They were not explained beforehand, are not standard in the industry, and more than doubled the cost of the car rental. So what you advertised as a low cost rental, actually wasn't. Next, a few days into my 14 day rental, the car notified me that it needed maintenance. Finally, the car wasn't ready on time.
Pros: corpusa is a hole in the wall scam
Cons: hidden charges. location. staff. scam alert
Pros: Need better and faster service.
Cons: Overall bad service. Especially at check out. Car was dirty. Tire light one. Only half full gas. Horrible customer service
Cons: the toll road charges were ridiculous. Being charged a set fee every day of our hire for using toll roads was a complete rip off. We probably only used $30 of toll roads in our entire 3.5 week usage of the car. In the past we had purchased our own sun pass pre paid toll device but this time we were told that we had to use the device already in the car and that we would be charged an admin fee of $25 everytime we used a toll booth if we declined the daily rate they were offering. Extortion!
Cons: I was unable to use the car service. My reservation was cancelled as a I was late getting off the cruise ship and finding an Uber. I tried numerous times to call, but no one was available to answer until it was too late. Once I did speak with someone, they informed me of the cancellation charge and to rent another car would be over $300 or double my original rental. I will not do business with companies that have a black and white perspective. Most people live life in the gray area. :(
Cons: Tried charged me more because they was late picking us up from airport and said we was out of the 60 min time frame
Pros: Great car. Competitive rates.
Cons: Hidden extras (Florida toll pass) very slow to pick us up from airport. Car not available from the rental pick up area.
Pros: They replaced the original car with a better model when I highlighted the fact the original rental have a damaged key fob that prick used me from accessing the car and locking it properly.
Cons: I was charged $135 for a sun pass that was available on the internet for $29 for the duration of my stay. This was not mentioned at any part of the rental through discover and was an unwanted and unnecessary expense. I feel this was miss sold this pass and I’ll advised by staff at corpusa.
Pros: Nothing totally unprofessional
Cons: You tried to rip me off
Cons: Absolutely horrible experience. Pickup from airport took over an hour. Rental service not available by phone. Car was damaged. Additional costs were applied which were not mentioned before.
Pros: The car was fine, the service was awful.
Cons: They gave us incorrect information regarding the E-pass and they offer you a lift back to the airport after dropping the car off at a cost of $15 even though an Uber is $8.
Cons: My reservation was cancelled and I had to find alternative rental.
Cons: Staff not helpful , leaving us waiting 1hr to be picked up from airport, 13.99 a day sunpass is a disgrace , car out of licence month before and still rented out
Pros: Ended up not using it.
Cons: Listing was nothing like what was described. Ended up using a different car rental. Was not able to get money back. Will never use this again.
Pros: pick up an drop off were quick
Cons: the fact that if there was a problem or car breakdown you had to sort it out and pay for vehicle recovery and repair costs.There references online were the worst ive seen for any company. Unfortunately I did,nt read them before hiring if I had I would,nt have booked with them
Pros: Never got one
Cons: Wasn’t able to experience it because they turned me away when I kept asking why the deposit was so large and would take so long to refund.
Pros: Worse car rental experience in my life will never use this website again. I was unable to obtain my rental car so I was forced to rent from another company.
Cons: I was never able to reach Corpusa, so I do not even know if it is a real company. After calling multiple days in a row with no answer I was forced to rent from another company. I would not recommend this company to anyone flying into Miami
Pros: I ll write a detailed letter after finishing my journey
Pros: Nothing; I will never rent/recomend or use this service again
Cons: I felt scamed because they charged me an additional US$15 daily which yu neer told me
Pros: Ride form arrival and back to departure
Cons: Extra time waiting to pick p and drop off
Pros: Personal and fast attention.
Cons: Offer does not advise that Corpusa have no periodical shuttle. The customer needs to call them and ask for pickup. They does not have enough Wifi routers. I wished one, but there was no availability. GPS was no updated for 2 years.
Cons: We got to the airport and called to have them pick us up. They told us that it would take 20 mins and we would be better off taking the metro. I don't know the metro system so I asked them to take the 20 mins and to pick us up. A little over an hour later they finally arrived to pick us up. They were is one of the rental cars as they didn't have a real shuttle. We arrived to a small hole in the wall location I didn't have the right insurance so they wouldn't let me rent a car.
Cons: The car rental office had no cars to rent to me, but still took my money I was never given the car i paid for since they didn't have any cars available, but they still took my money.
Pros: Nice, courteous employees.
Cons: Unexpected, additional charges for not having a particular type of car insurance company.
Pros: Nothing at all! I hated it!... the only thing nice was the pleasant shuttle driver
Cons: As stated before the inflexibility of using my own sunpass
Pros: It is value for my money. The car was in good condition.
Cons: The car was very dirty with plastic bottles and used tissues in the car. The agents were not polite in their mannerism.
Pros: Nothing. The car had 2 bald tires and lots of damage to the bodywork that the renters did not take photos of at the time of pick up dangerous and illegal we couldn’t wait to return the car and get our deposit money back
Cons: On arrival at there office they tried to sell us insurance that we already had and said that we did not have any eventually they agreed that we already had insurance . They then told us that we had to buy a dun toll-pass from them for 10 dollars a day. We explained to them that we were not planning on using the toll roads they said it was impossible to get out of Miami if you don’t use a toll toad. We showed them a route from our sat nav avoiding tolls and they stopped with the hard sell after
Cons: car interior could have been a little cleaner.
Cons: In Florida it is needed to use SunPass (the toll device attached to your windshield), and Corpusa Rent a Car makes it impossible to use your own SunPass portable device (you can decline to use theirs, but you sign a waiver agreeing to pay $25 plus toll cost everytime their car is picked up by the Florida toll system). Using their SunPass is an extra $15/day charge (or $8/day for longer term rentals) which does not show up on comparison website and MISLEADS customers to REAL daily rental cost!
Pros: the car was satisfactory
Cons: i waited 45 minutes the pic up transport to get to the company. No one gave me an answer for the delay. I was told that was my fault because i got there late, but they told me i needed to let them know when i arrived to the pick up
Pros: Ease of booking.
Cons: Hidden and/or fraudulent charges.
Cons: Hidden fees, I was supposed to pay less than 200 dlls and ended up paying more than $400 dlls, complete scam.
Cons: Rude and unhelpful
Pros: Cost, friendly staff and no hidden fees!
Cons: Difficult to pick up car as they are not located at the Miami airport & their phone/voicemail options made it hard to get hold of someone.
Pros: nothing, could not get a car from them
Cons: terms unlike any standard company
Pros: Absolutely nothing. I actually want to cry thinking about how horrible this whole experience has been... oh wait, I already have! Thanks for overcharging me and overdrawing my bank account while I am over 3,000 miles away from home! That’s sarcasm by the way. I am extremely unsatisfied.
Cons: Being charged three times my quote. Being lied to about their rating. Signing the contract under duress as I was away from the airport where I could choose another rental company. Being grossly overcharged in toll fees. Not getting anything close to the car I reserved. Worst experience of my life.
Pros: Disgraceful. This place should be shut down!!! Complete ripoff!!!
Cons: Horrible customer service. Price gouging and tons of hidden fees. They are trying to take advantage of people and should be taken off of your website. Pathetic excuse for a business.
Pros: absolutely nothing. Well, I guess I liked the price, at least at first. Total failure. I'll never use again unless it's free.
Cons: unable to make contact with office in Miami. Unable to locate pickup van.
Cons: Nothing. Bunch of scam artist. Never coming back to your site or going to Corpusa. Infact, I am going to write a letter to the chamber of commerce to blacklist your site.
Pros: Not very much at all.
Cons: They are so so sneaky - a real bunch of sharks. I would not recommend this company to your clients or you will end up with more problems. A bad bad bunch of people.
Pros: My worst life experience in a car renting
Pros: Car was clean.
Cons: See above. We were so mistrustful Of the experience that my husband insisted on videotaping every scratch on the car and had the rep put in writing every one. We feared that the nickle and diming would continue when we dropped it off. We have never had such a bad experience.
Cons: Everything. This company is a complete SCAM. It completely ruined our trip and cost us hundred of dollars. Will be reporting to better business bureau and leaving negative reviews on every site possible. Have attempted to talk to upper level management to resolve my issues and never got phone calls back
Cons: all, they didnt advice from other charges that all company advice: drop off? what is this charge? USD15 even if you dont use it. extra liability that nobody charge you USD 15 per day toll pass. USD 14 more. they anounce that the car cost you USD40 but i pay USD 71 per day. Car: they give a dodge dart (old with more than 60000 miles) very dirty on interior and with a lot of scrachs in all car, also a really noise car. I dont recommend this company, for that final price is expensive.
Cons: No pick up, no phone response, no service.
Pros: Pickup at hotel before renting, delivered back to hotel after.
Cons: No complaints at all
Cons: provision of an unsafe car.
Cons: Hidden charges for drop off after returning car, although the booking was from the airport to airport. Unprofessional front desk. The pickup driver and staff was smoking right in front of the door. Took video of the car, so I had took a video as well, in case they claim damage. Deposit amount of USD 2500 excessive. Car was not cleaned/vacuumed properly from inside.
Cons: Everything! I will never, ever, ever, rent from a non-national chain again!!!!!
Cons: Everything was bad waiting then being told it would cost 4 times as much as originally agreed to!
Cons: A scam. They wanted to add insurance fees and charge way too much for a sun pass. Total price they wanted us to pay was almost $600! We didn’t end up renting a car from them!
Pros: •service was quick •customer service on point •clean cars
Cons: Everything was perfect
Pros: The van driver was nice.
Cons: The price quoted was not the price I had to pay. Worst car rental experience ever and I rent all the time. I even cancelled another reservation and would rather pay more before I go thru that process again. The bait and switch on the car price is probably illegal and I will be contacting the BBB. The difference in price was not for the insurance and it cost me 285.00 more than what was quoted.
Pros: Absolutely nothing
Cons: Non friendly staff . Rip off charges . Old car . Unhelpful.
Pros: Nothing staff were terrible
Pros: Nothing scam artists. Never go back! Free pickup from airport, but $20 to take you back! Which they don't tell you, til your there. Then won't return your calls after they over carne you. Had to deal with credit card company direct.
Cons: Nothing scam artists. Never go back! Free pickup from airport, but $20 to take you back! Which they don't tell you, til your there. Then won't return your calls after they over carne you. Had to deal with credit card company direct.
Cons: The airport shuttle took 45 minutes to pick us up and was very confusing with the directions on where to meet. The there was no car available because we were outside of the 30 min window to pick up. They offered us a minivan at twice the price or to cancel, so we cancelled. Then they said they would shuttle us back to the airport but it never came, so we had to Uber back. There is still a charge on my credit card.
Pros: Nothing. I AM A VERY EASYGOING PERSON BUT I HAVE NEVER EXPERIENCED SUCH AN AWEFUL COMPANY IN MY LIFE.
Cons: 1) Very long wait for shuttle. 2) Very long wait at the air conditionless rental office 3) Unfriendly obnoxious, slow moving staff 4) Hidden fees everywhere. You end up spending much more than other companies
Cons: rescindí el contrato
Cons: we got ripped of when we arrived at the small garradge that they operate from the price rose from 200 dollars + 300 deposit...... to 865 dollars ... and dint even have the car i ordered
Cons: I would like to make a formal complaint with regards to the hidden charges/fees I had to pay while renting a car from your company:Child car seat and Drop off charge.
Cons: Awful customer service and lots of hidden fees. They took my deposit and would not honor the price I paid. Worst company I’ve ever delt with.
Pros: The young man who took us to the airport for our return flight was very nice.
Cons: When I picked up the car he spoke very quickly in broken English and I had a difficult time understanding him. The additional charges over what I had booked were not explained to me. I paid a $15 drop off charge. What is that? I was charged an add'l $20.40 for vehicle license fee, an add'l $23.56 for concession fee and I was charged $16.58 for local tax. The car was very dirty inside. There was trash in there, something smeared on the windows, food scraps on the back seat.
Pros: I want my 25 dollars back for a sun pass fine that they charged. I have proof that I had my own sun pass and will press charges if not resolved
Cons: The guy was picking and smelling his face in front of customers and was a pos
Cons: It took a total of three hours to be picked up by the agency and do the paper work, then I was way overcharged for the rental and when I say overcharged I am talking about $250.00........ CAR RENTER BEWARE
Pros: Nothing. Agents couldn’t tell us how to return the car early before the shop opened. They also told us we better buy the 13.00$ a day toll pass because we would get penalties without it. The major car agencies I found out don’t do this. They charge you per toll
Cons: I ended up dropping off car at the agency and walking in the dark @6 am for 20 minutes to train to airport. I am registering a complaint tomorrow and asking for a discount
Cons: It was an absolute lie, everything. Once I have arrived to the location, that was in the middle of nowhere I had to wait for 2 hours until I have got the car and they want to overcharge me with everything they could
Cons: So many hidden fees, rude staff, we didn't end up renting the car because they wanted to block more than $2000 on our credit card.
Cons: Refer to email of yesterday!
Pros: Fairly easy to use service with off site location to Miami Airport.
Cons: Had to pay additional fees to change the name of the lead driver to my wife's name as our credit card is in her name and I made the booking.This is an absolute technicality of the small print which should not be chargeable. Corpusa used scare tactics to state that we needed a Florida Sunpass to avoid paying fines for toll roads,and that cash and cards were not accepted on Florida toll roads. This was at very significant extra cost and not required as most do accept cash or are easily avoided.
Pros: Everyone was very nice and all went smoothly.
Cons: I didn't like that I found out on site about the hidden cost of the Sun Pass, where I was charged $14.99 per day for the Sun Pass and the option to "pass" (which is NOT an option on Southern Florida) involved paying a $25 "fine" every day I passed through a toll. I wish this had been clearly included as an item when I reserved the car or that the fee had been more logical: a brand new portable SunPass costs $20 and I was charged $150 for having the SunPass for ten days. I felt ripped off.
Pros: Nothing, they are an absolute disgrace that they are allowed to be trading
Cons: They did not provide the service that was quoted and left me and my family stranded at Miami airport
Pros: Car was new, drop off was easy - just had me drop it in garage at the airport which was convenient since my flight was a red-eye.
Cons: Sketchy location, aggressive upselling with misleading information about tolls, unwilling to take debit card without purchasing their insurance policy (other places like Avis don't have this problem)
Pros: Return place as required was FLL and reality differed and incurred problems and additional drivin risks and hassle, time lost
Cons: Price was way increased once on site. Tripled. I deserve half of my money's back, returned on my card. So far even the "deposit" has not been returned... sad experience
Pros: Car was clean and worked well
Cons: Unnecesary fees. Paid extra $13.99 per day for sunpass and on many occassions I have paid a flat fee of nearly same amount regardless of how long the trip was. Als