HDC Rent a Car at Miami Airport

Pros: The car was in good condition and the initial price was very good.

Cons: After standing in the immigration queue at Miami airport for 2hours we were 1.5hours late so they charged us an extra $50. This was no fault of our own and the lateness made no difference to anything, was just an excuse to make more money out of our inconvenience, disgrace.

Pros: Nothing

Cons: No car but toke my money.

Cons: I purchased full insurance coverage from Discover. When picking up the car, the rental agency refused to give me a receipt. "We'll email you a receipt" they said. When I finally received the email I realized why they wouldn't give it to me on the spot: they tacked on another $200 for duplicate insurance. It's just a cheap scam.

Pros: The company upgraded the car for no additional cost. I was a single person on a business trip, so I did not need the larger car they gave me. But they did not have the small car I had requested.

Pros: The service was very poor. Airplane arrived later, I notified this. HDC car rental took advantage of the situation to give me another car, higher rate with additional expenses.

Cons: Never going back. I kept contacting them through email, never received reply. Car keys batteries were low, therefore the car would not lock.

Pros: I never received a car from HDC.

Cons: I called at the airport as instructed, and the HDC representative didn’t speak English and then when someone who spoke English came on the phone they was rude and said a shuttle was on the way to take us to the rental centre however after 25 minutes waiting we realised no one was coming and called back to be hanged up on. So in the end we never received the car that we paid for

Pros: 100% reomendados

Pros: son buenos carro limpia en buen estado tome unos adicionales que megugirieron y listo

Pros: they comply with what they offer, the best

Pros: Nothing

Cons: See comments above-when I contacted the company regarding what happened they said they complied with all Florida laws-I will be telling people to avoid at all costs

Pros: 100% recomendados

Pros: llegue a la direccion del cupon pague y me entregaron el carro son amables

Pros: excellent service I will recommend them

Pros: al llegar al aeropuerto los llame, se tardaron como 9 minutos mas o menos, al llegar al mostrador me identifique, me informaron que el carro no estaba disponible pero me hicieron el cambio del carro por otro mejor, pregunte si tenia que pagar algo extra me indicaron que no, me explicaron como era todo me parecio super alto el tema del deposito para 2 dias y realice una mejora y de 1500$ me lo dejaron en 100$, excelente servicio gracias jose por la atencion

Pros: me gusto su servicio buen trato

Pros: buen servicio, pocas rentadoras que estan fuera de la terminal aerea proceden honestamente como en HDC recomendados, el carro estaba en buenas condiciones y con tanque lleno

Pros: buen servicio carro impecable atencion rapido, me aclararon todas mis dudas gracias jesus por todo

Cons: Unexpected fees. Car needed an oil change. Got car with low air pressure in tires so needed to go back to get it sorted out.

Pros: preguntar por elio me ayudo con todo 100% recomendados

Pros: muy buen servicio, el trato estuvo excelente, el carro para no ser del ano estaba en perfectas condiicones, todo muy bien explicado, recomendados

Pros: It’s a scam, you think you are paying a price for the car and them ende de paying double, it end expensive than renting the car at Avis or budget and don’t earn miles or nothing like that

Cons: It was bran new, but the didn’t even take the plastics form the wheels, seats, the sticker from the windows, the protections from the doors and doesn’t clean it before giving it to me.

Cons: Thy wanted to charge me over 200 dollars when I got there, while on the reservation was less than 100.

Pros: me gusto mucho su servicio 100% recomendados y amables es increible los carros en excelente estado

Pros: The process was so smooth. Jose was my representative and he was so helpful and nice. Would definitely recommend ! (Traducción de Google) El proceso fue tan suave. jose fue mi representante y fue muy servicial y agradable. ¡Definitivamente lo recomendaría!

Pros: Muy agradecida con la atención de henny! Nos ayudó en todo lo que necesitábamos

Pros: Lo mejor de la empresa es jose! Nos atendió de 10 y aparte fue muy atento con nosotros

Pros: Amazing service, we wait some minutes but it was a great service at the office!

Pros: Me atendieron muy bien desde que llegué del aeropuerto, en la agencia me asesoraron bien y así pude adquirir el paquete que era mejor para mí, Gracias

Pros: TODOS MUY COOL Y LO MEJOR ME DIERON CARRO NUEVO A ESTRENAR QUERIA MA DIAS CON ESTE CARRO PERO ME TENIA QUE REGRESAR RENTARE CON ELLOS NUEVAMENTE

Pros: Absolutely NOTHING, the whole process was the worst ever, no kidding, just plain SUCKED.... NEVER use HDC

Cons: Everything, never even got a car from this shame, scam, con men, take advantage of out of state travelers, jack up prices, VERY comfortable lying to your face.

Pros: Nothing

Cons: They looked at my voucher and told that the voucher price of $60 is not correct and the actual rental will br $320. A asked for the reason and they told that this is because extra $260 is insurance. My argument that insurance is not mandatory dis not work. They simply refused to accept the voucher and I had to leave by taxi

Pros: Drop off was easy, staff was good

Cons: As like all over Miami, staff speak a little english and not only hdc but also a lot of firm is outside of airport. The location is not seems good.

Cons: They gave us a car it has some serious mulfunctions. First, SRS Airbag System Malfunction was on the screen all the time. When I asked it, they say no problem. Secondly, parking brake Unavailable message appeared on the screen. Again they said it is normal it a sensor problem when it rains. However I drove the car without parking brake and I always tried to find a flat place to park. That made me stressful.

Pros: Carg

Cons: The supplier add extra charge.

Pros: Nada

Cons: Engañan los clientes y les quitan el dinero

Pros: Great and clean car.

Cons: Highly overcharged us! We paid much more than our reservation on DC!

Pros: Nothing bad service

Cons: Not honest

Pros: Good car

Cons: Te cobran muchos cargos escondidos que no aparecen en ninguna parte del contrato realizado con Discover car, cuando no estás de acuerdo con los términos del nuevo contrato te dicen que tienes que comunicar con discovercar para que te reembolsen el dinero que habías pagado con anterioridad,

Cons: This is a SCAM company - they use a bait and switch fraud. They offer you a cheap online rental and then when you arrive they are out of cars. They then refer you to another company (which they share the building with) who offer you the same car but at a mark-up of 3-4 times. Because their offices are so far from the airport car rental centre many people have no choice but to accept the offer from this supposed other company (which is obviously run by the same family).

Pros: me fueron a buscar al aeropuerto eso me gusto por que no pague uber para llegar alla, ciando estuve en su oficina no me gusto el carro que me iban a asignar, pero jesus me ayudo y me dieron un upgrade gratis muy atento y amable, volvere a rentar con ellos al regresar a miami 100% responsables

Pros: experiencia 100% agradable, servicio de primera calidad, todos muy amables y cordiales, el carro del ano en excelente condiciones

Pros: excelente rentadora, gracias elio

Pros: gracias jose por la ayuda prestada para llevarme el carro excelente rentadora

Pros: The price not real in the web,

Pros: Des voyou

Cons: Des voyou

Cons: Unexpected fees are extremely high. Our flight had delay 2 hours. And personnel said that, your car is gona, you have to rent big one.

Cons: The rental car company. I'll never rent from these no name companies again. Pure rip off artists.

Cons: I was never given a car. My attempt to communicate and confirm my rental with the agency was unsuccessful.

Cons: Os valores não foram os mesmos da reserva, aumentou consideravelmente, o deposito feito no meu cartão de credito ainda não foi reembolsado.

Pros: There is nothing to like. They are basically a scam.

Cons: I booked the car with a $30 deposit. I had a confirmation showing I owed $97 when picking up the car. I got there and was told I owed $280. They do not take your insurance which is a scam. Every rental car I ever rented allows you to use your own insurance. All that is required is a security deposit. They advertise a low price and then give you excuses for nonsense fees. Their driver at the airport did not speak English. I showed my confirmation and he still did not know if I was their customer.

Pros: quick, easy, responsive.

Cons: Hidden fees. Paid $330 for a car advertised to be $100. Was told insurance I had wouldn’t cover costs of any accident or damage. Even if I took their insurance I was told my excess would be $500. You should NOT be representing this company on your website. Reviews are false, after some digging I found loads of people who had similarly bad experiences. Clearly you do no checks on companies and just want the commission. Awful.

Pros: the agent that picked me up was friendly

Cons: charged more then what original rental was, car was dirty

Pros: Norhing…

Cons: Nothing…

Pros: I was able to extend the rental for one day very easily

Cons: The "hidden charges", which has nothing to see with the charges I booked the car

Cons: I had to pay for covid disinfected cleaning however, the car had not been cleaned. No refund nor even an apology, just an excuse and implied it was my fault since I had a nighttime pick up time. Multiple hidden charges and lied to when questioning a few of them. I was advised, "It's state law". I am a local resident and very familiar with the state laws and the supposed laws, which were declared by HDC, do not exist. I would have much rather been told; it is the company policy.

Pros: Es una empresa horrible, buscan problemas para sacarle dinero al cliente, nos hicieron pasar un momento horrible a la entrega del vehículo

Cons: Nada, no tienen servicio buscan complicar y engañar a los turistas

Pros: Easy to deal with

Cons: Uncertainty about pickup

Pros: Nothing- I will never use them again.

Cons: Not only me, but every single person they dealt with left the place feeling completely scammed. They are the worst I've ever seen.

Pros: Very short times for responses by email and even WhatsApp. Great catalog of cars. Better options for upgrades.

Cons: Only thing to point out is that you are not able to check additional insurance fees beforehand.

Pros: We didn't get the car as the company tried to rip us off by charging us almost 3 times the price we were quoted! They said we weren't insured and insisted we prepaid for tolls! Also the car they were giving us was a seat less and a lot smaller than car we paid deposit for!!!

Cons: Nothing, completely wasted our time and we had to get a taxi back to a local hotel then another taxi to another rental company

Pros: Good service as mentioned above, many thanks.

Cons: Hidden fees and charges bs the listed price when purchased online.

Pros: Nice car in good conditions

Cons: Cheating in the price confirmed and final price

Pros: La verdad, la próxima vez lo haremos de una vez con Ellos y no a través de discover Cars, ya que nos cobraron algo de más sin nosotros tenerlo considerado.

Cons: Hay que dejar el carro limpio, cosa que deberían ustedes incluirlo ya, es primera rentadora que exige devolver el carro limpio...

Pros: fast and easy to use

Cons: far location for agency, agency ask me to put addition insures and toll fee - total 300$ more !!

Cons: Absolutely useless, you couldn’t find my booking so I couldn’t hire the car. Couldn’t give me the money back. The whole experience was diabolical.

Pros: ASI COMO LO HICIERON MIS AMIGOS YO LO HAGO TAMBIEN, LOS RECOMIENDO AMPLIAMENTE SON ONESTOS NO DEJAN SIN EXPLICAR Y LO QUE LES PREGUNTAR TE CONTESTAN CON MUCHA AMABILIDAD, RESPONSABLES ME DIJERON QUE EL DEPOSITO ME LO REGRESABAN EN 3 DIAS Y ALLI ESTABA, BUSQUEN A WILL, EL CARRO QUE ME DIJO TENIA POCO KILOMETRAJE Y SUPER IMPECABLE

Pros: ME TRATARON MUY NICE LLEGUE AL AEROPUERTO ME BUSCARON RAPIDISIIMO, HICE EL UPGRADE DE SEGURO QUE ELLOS ME RECOMENDARON MUCHOS COBRES 1000$ PA DEPOSITO NO NO NO, ME LO DEJARON EN 100$ SUPER BIEN ME DIERON LA LLEVA Y LISTO ME FUI, DE PANA QUE NO LO MAXIMO GRACIAS JOSE

Pros: Cheverisimo, estan pendiente de ti, manejando pinché una llanta y llamé y me cambiaron de carro sin problemas. También me fue bien activando el servicio de Tolls. gracias HDC

Pros: llegue a la rentadora, estaba un poco apurado me solicitaron mis datos, tarjeta de credito pague, deje el deposito y listo me dieron la lleves me fue, devuelven el deposito rapido RECOMENDADOS

Pros: me gusto mucha a pesar que esta fuera del aeropuerto, en lineas generales la atencion es buena, explican todo claramente, no queria dejar 1000$ del deposito y me dieron un opcion genial un upgrade de seguro y me lo dejaron en 100$ y solo pague 25$ por dia, y lo mejor el carro solo tenia 55 millas praticamente lo estrene yo

Pros: muy buena rentadora tuve un pequeno incidente me ayudaron con todo, en ningun momento me dejaron solo, de verdad el servicio VIP, los recomiendo

Pros: I didn’t like anything at all.

Cons: The over priced, they make me paid for renting that car.

Pros: Excelente servicio, un vehículo de último modelo y todas las comodidades. Gracias Will por todas las atenciones y por todo el cumplimiento

Pros: It seems to me that they are a very professional company, they respected the conditions of my reservation, few do that, I acquired the tolls at the counter, Jesus took care of explaining all the conditions, I paid and left with the car, the $1000 security deposit already They returned it to me, very responsible and honest.

Pros: Muy agradecido jesus que me soluciono el problema con mmi tarjeta de credito y pude salir rapidamemte con mi carro rentado. Recomiendo contratar el seguro de Allianz por separado que es economico y muy confiable.

Pros: Quiero comenzar con que estan fuera del aeropuerto, segui las instrucciones que dice en mi reserva, y los llame llegaron muy rapido, al llegar a la oficina me comenzaron a explicar todo les pregunte como eran los seguros no queria dejar 1000$ hice un upgrade de seguro a me bajaron el deposito a 100$ excelente esto, cuando me entregaron el carro no era del ano pero estaba impecable y en muy buen estado y con tanque lleno, de verdad los recomiendo con los ojos cerrados volvere a rentar con ellos

Pros: 100% RECOMENDADOS Para los que están interesados en rentar un auto en Miami, les recomiendo HDC. Buena atención y variedad de autos, además que tienen los mejores precios. Gracias a todos en especial WILL por la ayuda.

Pros: Excelente servicio, amables, atentos jesus fue la persona que me atendio me asesoro excelente y lo mejor de todo me dieron un carro a estrenar, todavia tenia los plasticos en los asientos

Pros: The car was in good conditions

Cons: I think they are cheating people, in particular tourists. They are definitely not clear and give no exhaustive information on their tariffs. I claim for not due additional fees when they release my deposit and still no reply from their side.

Pros: Cheap rates

Cons: Car had a lot of damage, car wasn't cleaned inside. Clerk was pushing for extra insurance. Digital credit cards were not accepted. Toll was added, not avoidable, should have been part of the total cost. When delivering the car we were not given a receipt; They told us that the receipt would come in a few business days.

Pros: Nothing really. Avoid.

Cons: The guy running the rentals is a petty crook. Completely ignored my agreement with Discovery and just issued and ad-hoc contract with completely different fees. His advise and explanations were a complete fabulation. Simply avoid.

Pros: Nothing

Cons: Every thing

Pros: Nothing

Cons: We got there when they opened. Took 30 minutes. Didn’t have the car we requested. Gave us a car we barley fit in and then the car had so many indicator lights on at the dash board that made you think it was broke. We were going to try to exchange it the following day but they still didn’t have anything bigger. Then we found out that our second car reservation was at a completely different company. We ended up canceling bc they also didn’t have a mini van.

Pros: The price was really good, plus easy online order process.

Cons: We had to take the sun pass toll pass. This added an extra $200 to our bill, which was extremely excessive. The car was not very clean to the standard we would expect. We returned the car cleaner than we received it. We also had to put down a $1000 retainer for the car for any damage, however, we only received $996 back with no explanation for the $4 charge. Everything seemed very vague when taking out the car, we felt uneasy.

Pros: We ended up waking out of the place without renting as we felt we were being ripped off. The staff kept talking to each other in Spanish and not including us.

Pros: Nothing

Cons: Car rental you promote has no experience, they hide charges in their offers , also they advertise 24/7 when it is not true .

Pros: Nothing

Cons: The service was not good, car was dirty, food, papers inside, sticking. The gas was almost empty when I pick that up, and on the document/contract it was saying gas was full. Also the tire press sign on the panel was always On. They don’t speak English, only Spanish. The deposit I did online, I could not use as part of the payment because I got 2 hours late. I lost $ 60. The said that money was the booking fee, they were lying.

Pros: They give me 5 huer for free

Cons: They take 120$ cleaning and the car was clean

Cons: Reservation canceled without notice and agent did not offer to help find an alternative solution, stating that all cars were sold out.

Pros: Friendly and easy.

Pros: Nothing

Cons: Everything

Cons: Quiseram me cobrar o valor em dobro, além de não abater o valor pago na reserva