Miami International Airport (MIA), Miami, USA - Florida
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Driver's country of residence is United States of America (USA) and age is 30-65
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Colusa Rent a Car at Miami Airport

2301 Nw 33Rd Ave, Miami, Fl 33142
0019549987441
Pick-up instructions
Upon arrival at MIAMI INTERNATIONAL AIRPORT, you must follow the signs, take the MIA MOVER (monorail) and go to the RENTAL CAR CENTER. When you arrive to the RENTAL CAR CENTER, follow signs for OFF SITE RENTAL AND SHUTTLE BUS and locate the BUS STOP 2 Await the Car Rental Consolidate COLUSA / CARWIZ / ADDCAR / shuttle bus Phone Number: + 1 954 998 7441
Drop-off instructions
Please clarify drop off instructions with the supplier.The client must return the car to the agency's address: 3935 NW 26th St Miami FL 33142, then the suttle driver will take him to the Car Rental Center.
Business hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-21:00
Period outside of business hours
Mon:00:00-06:59; 22:01-23:59
Tue:00:00-06:59; 22:01-23:59
Wed:00:00-06:59; 22:01-23:59
Thu:00:00-06:59; 22:01-23:59
Fri:00:00-06:59; 22:01-23:59
Sat:00:00-06:59; 22:01-23:59
Sun:00:00-06:59; 21:01-23:59
Holidays (Office closed)
December 25
January 1
December 4
Key box
Yes

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

New Zealand
Dodge Challenger
April 25, 2024

Cons: When we picked up the car it had just under half a tank of fuel, we returned it the same & was charged additional for fuel. When we dropped it off we told the representative who said it was fine. A week later our credit card got charged. The vehicle was overdue for a service & the passenger airbag light kept coming on saying it needed a service. Tyre pressure was vastly different on every tyre.

Thailand
Nissan NV3500
April 19, 2024

Pros: Good rental car counter officer. Good condition of rental car.

Cons: Air freshener in the car The difficulty in finding way to car rental office - it was stated to wait at bus stop no.4, but in fact it must be bus stop no.2 and nobody was there to inform me. I had made a phone call to the office but there was no answer.

United States of America (USA)
Nissan Versa
December 13, 2023

Pros: The rental car angents explained everything that was on my vouches and made it clear about what I should get it was a very quick and easy process great attention to costumers !

Canada
Mitsubishi ASX
December 13, 2023

Pros: Nothing - there was no service at all

Cons: Everything

United States of America (USA)
Honda Civic
November 29, 2023

Pros: Take better care of car. Send car to check maintenance checks

United States of America (USA)
Mitsubishi Outlander
August 2, 2023

Pros: I did not receive the car.

Netherlands
Nissan Versa
May 6, 2023

Pros: The service was horrible, they try to charge you for everything. When we came to pick up the car, they said that the car is not available. We had the possibility to go for a more expensive car (an extra of 45 dollars per/day) or leave without a car. We were traveling with 3 kids! Unbelievable and disrespectful.

Cons: They were not friendly and helpful. Even the place looks horrible, unsafe and creepy. The only thing they have to do is take your money from you.

United States of America (USA)
Mitsubishi Outlander
April 19, 2023

Cons: Charged me for absolutely nothing. I didnt rent a car and got charged $67

United Kingdom
Nissan Versa
April 17, 2023

Pros: They cancelled our booking as we didn't turn up at 5pm on the dot! Even though security took us slightly longer to get through. And gave us no choice but to hire a car double the price. Will be sending a complaint and will try and get our money back.

Cons: They are a scam.

United Kingdom
Honda Civic
April 5, 2023

Pros: The agent gave me a car that was larger ajd better able to accommodate my large luggage

United States of America (USA)
Nissan Versa
April 5, 2023

Pros: I always take my children with me, and they always treat us as we deserve, like a good family, they serve us quickly, they take us to the airport, and everything is very fast, that's why we always come back

United States of America (USA)
Nissan Versa
April 1, 2023

Pros: We don't like wasting time when we rent a vehicle, that's why we always come back to this company because everything is very fast, they clearly explain what I have to pay, even if we are their permanent customers, and they give me the best and almost new vehicle models.

United States of America (USA)
Nissan Versa
April 1, 2023

Pros: When we were on our honeymoon it was great, our vehicle broke down and we had an accident without knowing what to do, call them and they helped us without any problem, we just called, reserved, they gave us the model we wanted and without realizing it we were already enjoying our journey again. Thanks guys.

United States of America (USA)
Nissan Versa
March 27, 2023

Pros: 6. I like how they treat us, they are very friendly and very fast, and when I do not want additional services they accept me without any problems and I have even been able to use my own insurance. we will always come back

United States of America (USA)
Nissan Versa
March 26, 2023

Pros: I have rented many times in this company, I always do it because I always pay what it costs, in general there are few times that the vehicles I have used have had technical failures. Once I had an accident where their vehicle was totaled, they helped me at the moment without inconvenience. I think it's one of the experiences that has shown me their commitment to customers. that's why I always come back.

United States of America (USA)
Nissan Versa
March 26, 2023

Pros: This is my first time renting a vehicle from this company, my experience was not perfect, but I wouldn't say it's the worst. They attended me quickly, they gave me a vehicle in good condition and I was able to pay for the booster seats for my nephews that at the last minute were not included in the rent. I think it is a good company and I can recommend it

Ecuador
Nissan Sentra
March 26, 2023

Cons: There were a 14.99 fee for SunPass for everyday of the rental. No matter you use it or not. It is not fare they charge it everyday. There should be a way to use your own Sunpass

United States of America (USA)
Nissan Versa
March 18, 2023

Pros: I appreciate that they took care of us without a reservation, during my trip my car broke down, when I went to their offices without a reservation they helped me with an inexpensive vehicle and immediately. I think it is one of the few companies that do not reject you for not having a reservation. I will return with my family soon. Thanks for everything guys.

United States of America (USA)
Nissan Versa
March 18, 2023

Pros: I pay what is fair, I have not been charged additionally and the vehicles do not fail. Recommended

United States of America (USA)
Nissan Versa
March 18, 2023

Pros: I have rented many times in this company, I always do it because I always pay what it costs, in general there are few times that the vehicles I have used have had technical failures. Once I had an accident where their vehicle was totaled, they helped me at the moment without inconvenience. I think it's one of the experiences that has shown me their commitment to customers. that's why I always come back.

United States of America (USA)
Nissan Versa
March 9, 2023

Pros: 10. For me and my family, the most important thing is always prices and quality. I have rented vehicles from this company for many years, and they treat us excellently, and they always explain to us what we must pay

France
Nissan Versa
March 6, 2023

Pros: quick drop off

Cons: pick up took forever, we called twice and no answer, waited 45 minutes for the shuttle to come...

Czech Republic
Nissan Versa
February 26, 2023

Cons: They were not able to deposit requestes 1000 usd, and so they did not rent us the car. We called to our bank assistance and there were everythink ok. Our credit card was ok with the limit of 2000 usd. They let us there with all the luggages, with 2 small kids and without any solution to help or solve. Were arogant and I will never rent from them.

United States of America (USA)
Nissan Versa
February 26, 2023

Pros: they helped me with an inexpensive vehicle and immediately without having a reservation, I think it is one of the few companies that do not reject you for not having a reservation . I will return with my family soon. Thanks for everything guys.

United States of America (USA)
Nissan Versa
February 26, 2023

Pros: 308 / 5.000 Resultados de traducción Resultado de traducción I appreciate that they took care of us without a reservation, during my trip my car broke down, when I went to their offices without a reservation they helped me with an inexpensive vehicle and immediately.

Israel
Honda Civic
January 28, 2023

Pros: לדעתי כדאי להוסיף עוד כמה דולרים לחברות רציניות שנ צוות בתוך הטרמינל ולא לחכות להסעה ואטימות של הפקידות. לעולם לא אשכור רכב איתם

United Kingdom
Honda Civic
January 26, 2023

Pros: Absolutely nothing and will never hire from them again, nor should anyone else

Cons: Everything, the car was a heap of junk.

Guatemala
Ford Fusion
January 21, 2023

Pros: New car, friendliness of car rental agents

Cons: Took a long time to be picked up at the car rental center

United Kingdom
Nissan Versa
January 4, 2023

Pros: nothing

Cons: 45 min wait at the airport for the bus to arrive. Totally lazy staff who would rather be watching the Argentina world cup football game than serve a queue of waiting clients in the office. Find every way to charge you extras that they can. Crooks from start to finish. Avoid at all costs

United Kingdom
Nissan Versa
December 31, 2022

Cons: Poor communication, on pick up the guy could not understand me and me him! Sold me a car extra $52 a day! Felt really disappointed and taken advantage of. Turned up couple of hours later than I had estimated through no fault of our own aircraft delayed and passport security

United States of America (USA)
Toyota Corolla
December 6, 2022

Pros: good cars at a good price

United States of America (USA)
Nissan Sentra
December 6, 2022

Pros: buenisimos precios y buena atencion, cumplen con lo que ofrecen

United States of America (USA)
Nissan Versa
December 6, 2022

Pros: excelente atencion y los autos muy limpios

United States of America (USA)
Nissan Versa
December 6, 2022

Pros: es todo lo que queria, un buen auto y buenos precios, muy bien todo

United States of America (USA)
Honda Civic
December 6, 2022

Pros: me gusto la rapidez para entregar el auto el cual estaba muy limpio y en buenas condiciones

United States of America (USA)
Nissan Sentra
December 6, 2022

Pros: buenos autos, buenos precios y excelente atencion, es todo lo que ofrecen y exactamente lo que queria

United States of America (USA)
Nissan Versa
December 6, 2022

Pros: excelente atencion y buenos precios

United States of America (USA)
Toyota Corolla
December 6, 2022

Pros: me gusto mucho que el auto que rente estaba en buenas condiciones y muy limpio, para mi es lo mas importante

United States of America (USA)
Nissan Sentra
December 6, 2022

Pros: desde que llegue la atencion fue muy buena, tienen muy buenos autos a buenos precios

United States of America (USA)
Honda Civic
December 6, 2022

Pros: buena atencion, calidad en autos y excelentes precios

United States of America (USA)
Toyota Corolla
December 6, 2022

Pros: me gusto mucho la rapidez en la que me entregaron el auto, el cual estaba a muy buen precio buena calidad

United States of America (USA)
Nissan Sentra
December 6, 2022

Pros: I loved everything, both the attention and the car I rented, very comfortable and clean

United States of America (USA)
Toyota Corolla
December 6, 2022

Pros: perfecta atencion, entrega rapida y buenos precios, todo perfecto

United States of America (USA)
Nissan Versa
December 6, 2022

Pros: Excellent in every way, the car was in very good condition and very clean, which is important to me.

United States of America (USA)
Nissan Versa
December 6, 2022

Pros: me parece perfecta la atencion al igual que el auto que rente, excelente precio y de buena calidad

United States of America (USA)
Nissan Sentra
December 6, 2022

Pros: very good prices and excellent service

United States of America (USA)
Toyota Corolla
December 6, 2022

Pros: perfecto en atencion y precios, volvere

United States of America (USA)
Honda Civic
December 6, 2022

Pros: good prices and excellent service, the car is perfect

United States of America (USA)
Nissan Sentra
December 6, 2022

Pros: excelentes precios, buena atencion y calidad en autos

United States of America (USA)
Nissan Versa
December 6, 2022

Pros: me entregaron el auto de inmediato, el cual disfrute mucho a un muy buen precio

United States of America (USA)
Honda Civic
December 6, 2022

Pros: me gusto todo, buena atencion, me recomendaron buenos autos a muy buenos precios

United States of America (USA)
Toyota Corolla
December 6, 2022

Pros: buena atencion, buenos precios y el carro en perfecto estado

United States of America (USA)
Honda Civic
December 6, 2022

Pros: muy buena atencion y el carro en perfecto estado

United States of America (USA)
Nissan Sentra
December 6, 2022

Pros: excelente en todo, buenos precios y buena atencion

Australia
Honda Civic
December 5, 2022

Pros: Not much

Cons: I waited in line for 2 hrs for the car . They had 1 staff member on the counter serving 10 waiting customers . The staff member was rude . The quality of the car was poor . The company advertised a late model Honda Civic and I received an old model Nissan pulsar . Disgraceful !

United Kingdom
Nissan Versa
November 29, 2022

Pros: Drop off very efficient. Taken straight back to airport

Cons: Staff not helpful or pleasant

Moldova
Ford Fusion
November 29, 2022

Cons: Blocking of the insurance deposit.

United Kingdom
Nissan Versa
November 13, 2022

Cons: As above, no flexibility after our flight was delayed 5 hours. I know that they charge per day so it wouldn't have cost any extra for us to bring the car back a few hours later.

United States of America (USA)
Toyota Camry
November 10, 2022

Pros: I was attended at their offices next to the Miami International Airport. Very professional and polite. Also the man who picked us up at the Airport Rental Zone was very kind. The car was new. I would rent with them again.

United States of America (USA)
Toyota Camry
November 10, 2022

Pros: Anderson fue un gran agente de servicio al cliente. Fue muy amable y rápido. Definitavamente los usare de nuevo

United States of America (USA)
Nissan Sentra
November 10, 2022

Pros: I have never had such a pleasant experience with customer service. Melanie, you made renting a car as memorable as the rest of my vacation. Thank you very much, Ishmael. I honestly would never have expected such good service. I will never use another car rental company.

United States of America (USA)
Toyota Corolla
November 10, 2022

Pros: THE ATTENTION IS VERY GOOD AND THE CARS ARE VERY NICE, THE ONE I RENT WAS VERY CLEAN

United States of America (USA)
Nissan Versa
November 10, 2022

Pros: I WILL DEFINITELY COME BACK HERE, THE CAR IS EVERYTHING I ASKED FOR, VERY CLEAN, IT IS ESSENTIAL

United States of America (USA)
Nissan Sentra
November 10, 2022

Pros: ME GUSTA LA BUENA ATENCION DE TODOS ALLA, VOLVERE PRONTO

United States of America (USA)
Nissan Versa
November 10, 2022

Pros: SIN DUDA LO MEJOR ES QUE CUMPLEN CON LO QUE OFRECEN DEL AUTO, TIENEN AUTOS MUY LINDOS Y LA ATENCION ES MUY BUENA

United States of America (USA)
Honda Civic
November 10, 2022

Pros: LO MEJOR ES LA ATENCION Y LOS PRECIOS, TODO EXCELENTE

United States of America (USA)
Honda Civic
November 10, 2022

Pros: el auto que rente es lo mejor, excelente precio y buena atencion

United States of America (USA)
Nissan Versa
November 10, 2022

Pros: They recommended me to rent here, and now I will always come back, they have very good prices and nice cars

United States of America (USA)
Nissan Sentra
November 10, 2022

Pros: lo mejor es la atencion y las buenas condiciones del auto

United States of America (USA)
Toyota Corolla
November 10, 2022

Pros: me gusto la limpieza del auto y las buenas condiciones, es lo principal para mi y ellos cumplen con eso

United States of America (USA)
Honda Civic
November 10, 2022

Pros: la mejor rentadora de autos, los precios son muy buenos, y el auto fue lo mejor!!

United States of America (USA)
Honda Civic
November 10, 2022

Pros: muy buenos precios, y el carro cumple con todo lo que ofrece, excelente

United States of America (USA)
Nissan Versa
November 10, 2022

Pros: desde que llegue a buscar el auto, me gusto todo, la tencion es muy buena, es lo que mas me gusto y el auto estaba muy limpio

United States of America (USA)
Toyota Corolla
November 10, 2022

Pros: excellent service, good prices and good attention, everything I was looking for

United States of America (USA)
Nissan Sentra
November 10, 2022

Pros: from the beginning they treated me very well, how nice to rent there, and the perfect car

United States of America (USA)
Nissan Sentra
November 10, 2022

Pros: increible servicio y muy buenos precios, ademas cumplen con lo que dicen que te entregaran, es de lo mejor

United States of America (USA)
Honda Civic
November 10, 2022

Pros: LO MEJOR SIN DUDA ES LA ATENCION Y LOS BUENOS AUTOS QUE TIENEN, TODO EXCELENTE

United States of America (USA)
Toyota Corolla
November 10, 2022

Pros: THE BEST I HAVE RENTED, THE CAR WAS INCREDIBLE AND I LIKED THE ATTENTION

United States of America (USA)
Nissan Versa
November 10, 2022

Pros: EL AUTO QUE RENTE ESTABA EN MUY BUENAS CONDICIONES, LIMPIO, ADEMAS LA ATENCION ES MUY BUENA

United States of America (USA)
Nissan Versa
November 10, 2022

Pros: good service, good attention and comply with what they offer

United States of America (USA)
Honda Civic
November 10, 2022

Pros: todo me parece muy bueno, en especial la atencion, todos muy agradables

United States of America (USA)
Nissan Versa
November 10, 2022

Pros: me gusta la eficiencia, iba con prisa y al poco tiempo de llegar me entregaron mi auto, el cual disfrute mucho, todo en perfecto estado

United States of America (USA)
Nissan Sentra
November 10, 2022

Pros: cumplen con lo que dicen, el carro que rente me gusto mucho y tienen buena atencion

United States of America (USA)
Toyota Corolla
November 10, 2022

Pros: la atencion es muy agradable y cumplen con lo que ofrecen

United States of America (USA)
Nissan Sentra
November 10, 2022

Pros: el servicio es muy eficiente, es de lo mas importante, quede muy a gusto con ellos al igual que con el auto

United States of America (USA)
Nissan Sentra
November 10, 2022

Pros: Rentamos un auto para ir de Miami a Orlando, recorrimos parte de Florida. Luciano Nos asesoro muy bien en cada detalle y nos respondían super rápido por Whatsapp y en español. El auto estaba en perfectas condiciones. Muy agradecida con el servicio!

United States of America (USA)
Toyota Corolla
November 10, 2022

Pros: Excelente Servicio, buscaba un auto de alta gama, me dieron a escoger todos con llave en mano, impecables y listos para arrancar, sin pérdida de tiempo.

United States of America (USA)
Honda Civic
November 10, 2022

Pros: Al llegar al aeropuerto estuvieron ahí esperándome para llevarme a seguir con el paquete que había comprado, buen servicio

United States of America (USA)
Honda Civic
November 10, 2022

Pros: calidad de servicio, gracias adriana por explicame todo no entidia nada muy amable y el carro impecable

United States of America (USA)
Nissan Sentra
November 10, 2022

Pros: calidad de servicio, gracias adriana por explicame todo no entidia nada muy amable y el carro impecable

United States of America (USA)
Honda Civic
November 10, 2022

Pros: 100% recomendados resposables y honestos

United States of America (USA)
Nissan Versa
November 9, 2022

Pros: muy buena atencion, el carro en buenas condiciones, perfecto servcio!

United States of America (USA)
Honda Civic
November 9, 2022

Pros: ME PARECIO EXCELENTE EL TRATO EL CARRO PERFECTAS CONDICIONES MUY PROFESINALES

Trinidad and Tobago
Honda Civic
November 6, 2022

Cons: They are too expensive and tried to get me to buy more insurance

Trinidad and Tobago
Honda Civic
November 5, 2022

Pros: The process was fast to get the vehicle.

Cons: It was difficult to access them from the airport. There aren't (or at least I was not aware) any public phones to make contact with them. I think they should have a whatsApp number so that we can tell them that we arrived at the pick up location so that someone can be sent.

United Kingdom
Nissan Versa
November 3, 2022

Cons: The car was a wreck, 79000 on the clock, engine management light on from pick up and front passenger window didn't open

United Kingdom
Honda Civic
October 29, 2022

Pros: absolutley NOTHING

United Kingdom
Nissan Versa
October 28, 2022

Pros: Car was clean.

Cons: Not able to drive out of state. Hidden charges on toll roads forced to pay not clearly presented. A $1000 deposit has not been returned after 21 days. We have also been charged $5000, for a surface level scratch which wasn't done. This $5000 had also not been returned. No communication from the company as they have not replied to any communication. Do not use this company. Overall fraudulent, misrepresentation and poor customer care.

Belgium
Honda Civic
October 28, 2022

Pros: Nothing

Cons: Condition of the car, ease of finding the courtesy bus, they don't answer the phone, extra charges

Brazil
Nissan Versa
October 27, 2022

Pros: I didnt get The car and had no money back

Cons: There is a fraud

United States of America (USA)
Nissan Versa
October 27, 2022

Pros: Nothing. I did not get my rental car due to discover messing up my reservation.

United States of America (USA)
Honda Civic
October 23, 2022

Pros: They upgraded my car

Cons: They charge me almost triple the quote online

United States of America (USA)
Honda Civic
October 21, 2022

Pros: I could drop it off at a different location than pick up.

Cons: No bluetooth. It was like a family ran business. Customers service was rude and unexpected mandatory fees were added once they got you there. Price went from $277 to $600 due to insurance coverage.

United Kingdom
Honda Civic
October 18, 2022

Pros: Very helpful desk staff

Cons: Tatty vehicle

Israel
Honda Civic
October 17, 2022

Cons: The cars are not treated properly, we had to complain and change the cars, breaks didn’t work properly and then engine light turn on. Eventually we received a different car but not worth the time.

Brazil
Nissan Versa
October 6, 2022

Pros: Absolutely NOTHING!

Cons: They gave me a car with a serious problem that really ruined my entire trip. I asked for a partial refund of the money paid, since I paid for something I didn't receive, but Colusa refused. I'm evaluating the possibility to file a lawsuit against COLUSA.

Belgium
Nissan Versa
October 6, 2022

Pros: Free upgrade car to suv

Cons: Hidden costs like desinfection fee. Insurance…

Trinidad and Tobago
Honda Civic
October 6, 2022

Pros: Nothing

Cons: Additional charges. Old car.

Israel
Honda Civic
September 19, 2022

Pros: They changed my car when I told them I wasn't that satisfied with the car I received and they also answered the email I sent relatively quickly

Israel
Toyota Corolla
September 17, 2022

Pros: אהבתי את המחיר

Cons: אומנם נתתי ציון 10 בכל הקטגוריות והייתי בהחלט ממליץ לחברים .. אבל מה שעשו לי ברגע הראשון היה בלתי נסבל וגובל בהונאה ..ביקשתי טיוטה קורולה ..כשהגעתי נתנו לי פורד פיאסטה שעברה תאונה ויצאה מתיקון ועדיין הפחח לא הספיק להרכיב את כל החלקים שלה ..אחר יום או יומיים באתי והחלפתי לטויוטה .אבל המעשה הזה פסול ואסור שיקרה

United States of America (USA)
Honda Civic
September 15, 2022

Pros: Literally absolutely nothing. The worst customer service and experience I have had.

Cons: The car was dirty, as well as the other two they brought out. The first cars had so much damage to them. The workers were extremely rude. No shuttle was provided and when I called to request a shuttle I was hung up on three times. To get the car took over two hours and I was the only customer there.

Israel
Toyota Camry
September 13, 2022

Pros: NOTHING. SCAMMERS.

Cons: EVERYTHING. SCAMMERS. it was a scam to sell insurance . and once we refused to buy the extra insurance, they CANCELLED our order and left us in the street with no car !!! The Manager was: Miguel Gudino

Puerto Rico
Honda Civic
September 5, 2022

Pros: Nothing special

Cons: The worst was the deceive of the car insurance. I was "lucky" dince I used my Discover card. There were a lot of disappointed clients at the desk!

Israel
Nissan Versa
August 24, 2022

Pros: It was cheap

Cons: You get what you paid for, car was given to us with a check engine light on. They tried scamming us in to paying another 40 dollars a day by misrepresenting vertsin things. Didn't fall for it but overall very negative experience.

Italy
Nissan Versa
August 18, 2022

Pros: Terrible service. I paid too much extras

United States of America (USA)
Nissan Versa
August 16, 2022

Pros: Nothing. Felt like a scam from the moment i walked in.

Cons: The person at the desk was trying to pull a fast one on me. Even trying to tell me my sunpass would not work in the car. I told her i live bi-coastal and i do this all the time.

Denmark
Ford Fusion
August 11, 2022

Cons: Car had a lot of existing damage and wasn't clean. Extra costs were added and the insurance from discover cars was not accepted.

United Kingdom
Honda Civic
August 8, 2022

Cons: car was not in great condition, warning lights illuminated on dashboard from pickup. Also applied totally unjustified additional costs.

United States of America (USA)
Toyota Corolla
August 6, 2022

Pros: rentadora 100% excelente

United States of America (USA)
Honda Civic
August 6, 2022

Pros: este renta car es excelente, ellos te buscan al aeropuerto y luego te llevan, el carro impecable volvere a renta con ellos

United States of America (USA)
Honda Civic
August 6, 2022

Pros: excelente renta car en miami, los recomiendo.

United States of America (USA)
Nissan Sentra
August 6, 2022

Pros: sservicio de calidad

United States of America (USA)
Honda Civic
August 6, 2022

Pros: Si tuviera que recomendar un renta car, recomendaría ¨COLUSA¨ en Miami. está ubicada frente al aeropuerto de miami,

United States of America (USA)
Toyota Corolla
August 5, 2022

Pros: muy recomendados

United States of America (USA)
Toyota Corolla
August 5, 2022

Pros: excelentes sin palabras son ,uy buenos

United States of America (USA)
Nissan Versa
August 1, 2022

Pros: Literally nothing this is the worst company ever.

Cons: They charged us an additional $55 a day for our rental car and made us purchase MORE insurance even though I had ALREADY purchased insurance when I made the initial reservation. The car's speakers didn't work and the AC dripped on our feet when we were driving. Worst rental car experience ever.

United States of America (USA)
Nissan Sentra
August 1, 2022

Pros: CARRO MUY LIMPIO EXCELENTE ESTADO LOS RECOMIENDO

United States of America (USA)
Honda Civic
August 1, 2022

Pros: GOOD SERVICE

United States of America (USA)
Honda Civic
August 1, 2022

Pros: carro impecable del ano poco kilometraje muy buen servivio

United States of America (USA)
Toyota Corolla
August 1, 2022

Pros: me hicieron un upgrade gratis y el carro que me dieron estaba a estrenar, son los mejores

United States of America (USA)
Honda Civic
August 1, 2022

Pros: los super recomiento

United States of America (USA)
Honda Civic
August 1, 2022

Pros: buen servicio

United States of America (USA)
Honda Civic
August 1, 2022

Pros: excelente servicio

Hungary
Nissan Versa
July 28, 2022

Pros: Nothing. This service is a piece of shit!

Cons: Nothing. This service is a piece of shit!

United Kingdom
Honda Civic
July 28, 2022

Cons: Disappointed by the service by COLUSA whose manner I found hostile and aggressive. When I've hired cars with other providers, the agents take time to show customers the car, explain the main features and go through the inspection of the vehicle.

United Kingdom
Nissan Versa
July 28, 2022

Pros: Nothing, absolute rubbish.

Cons: Everything. Take an hour to check you in and all customers complaining about the hidden prices.

United States of America (USA)
Honda Civic
July 26, 2022

Pros: Unable to rent the car from them. Not available

Cons: Horrible experience

Colombia
Nissan Versa
July 21, 2022

Pros: It was a good car and good price.

Cons: I had inconvenient with a flat tire. When I tried to change for the spare tire I found there was no lug wrench. Fortunately I could find somebody who helped me and sold the lug wrench, but in the rent a car center did not return any money for that.

Peru
Nissan Versa
July 9, 2022

Pros: los representantes en la oficina muy amables

Cons: El auto es un auto que luce viejo, la Bateria en mal estado y para contactarlos desde el aeropuerto o por telefono imposible super dificil

United States of America (USA)
Honda Civic
July 5, 2022

Pros: Clean car

Cons: Too much of extra charges

United States of America (USA)
Ford Fusion
June 18, 2022

Pros: No professionalism. They behave like people don’t know the difference between Toyota Corolla and Toyota Camry.

Cons: We made a reservation for Intermediate car and they tried to give Toyota Corolla. They collected unnecessary tolls and insurance coverages.

United States of America (USA)
Honda Civic
June 11, 2022

Pros: buen servicio

United States of America (USA)
Honda Civic
June 11, 2022

Pros: me prestaron un excelente servicio

United States of America (USA)
Nissan Versa
June 11, 2022

Pros: buen servicio como siempre 3ra vez que rento con ellos y su trata es insuperable, los carros impecables y la atencion en general excelente

United States of America (USA)
Nissan Versa
June 11, 2022

Pros: super servicio

Colombia
Nissan Versa
June 9, 2022

Pros: Absolutely nothing

Cons: Time response, price- benefit

United Kingdom
Ford Fusion
May 31, 2022

Pros: Nothing

Cons: Everything

United States of America (USA)
Nissan Versa
May 26, 2022

Pros: Nothing.

Cons: No one picked us up at the airport. I had a child and wife and bags. I left my wife and toddler at the airport and ran to the agency as it was 1.5miles away. When I got there- the van was there waiting- driver just hanging out. There was no number to call them. No-one apologized.Then proceeded to force me into getting their insurance. Forced me to pay for an upgrade because it had been an “hour” since my rental agreement.When I dropped the car- no one was there- Had to walk with bags to airpor

United States of America (USA)
Nissan Versa
May 20, 2022

Pros: buena experiencia de renta

United States of America (USA)
Honda Civic
May 20, 2022

Pros: los recomiendo

United States of America (USA)
Honda Civic
May 20, 2022

Pros: me gusto el servicio prestado ellos te ayudan con todo y explican paso a paso

United States of America (USA)
Honda Civic
May 20, 2022

Pros: very good experience recommended

United States of America (USA)
Honda Civic
May 18, 2022

Pros: What did I like? Nothing!

Cons: What didn’t I like? Everything!

United States of America (USA)
Honda Civic
May 15, 2022

Cons: I didn't like being charged $70 for cleaning because they had to vacuum a little sand from the beach. The car should be vacuumed anyway, so the charges aren't necessary unless it's a big mess.

United States of America (USA)
Honda Civic
May 15, 2022

Pros: muy buena recomendacion

United States of America (USA)
Honda Civic
May 15, 2022

Pros: They have rented with them for several years and they have always given me excellent service.

United States of America (USA)
Honda Civic
May 15, 2022

Pros: buena rentadora

United States of America (USA)
Honda Civic
May 15, 2022

Pros: muy profecionales al estar en miami rentare con ellos

United States of America (USA)
Honda Civic
May 14, 2022

Pros: muy recomendables

United States of America (USA)
Nissan Versa
May 14, 2022

Pros: super servicio

United States of America (USA)
Nissan Versa
May 11, 2022

Pros: the car was not rented at the price indicated in the voucher. you wrote $8 and did not return it when canceling. disgusting company! I can’t trust you

Cons: the car was not rented at the price indicated in the voucher. you wrote $8 and did not return it when canceling. disgusting company! I can’t trust you

Netherlands
Toyota Camry
May 10, 2022

Pros: Nothing

Cons: Car rental hard to find, did not pick up phone, when arrived car was given to someone else.

United States of America (USA)
Honda Civic
May 9, 2022

Pros: Absolutely nothing

Cons: Flight was delayed got there an hour after my initial booking and they canceled my rental. Wanted 500 for another vehicle

Lithuania
Toyota Camry
May 3, 2022

Pros: Really clean car. Clear information about pricing. Fast drop off procedure.

Cons: Car was old (2013) and with old worn rear tires. Had to replace tire by my own during renting period.

United Kingdom
Honda Civic
May 3, 2022

Pros: The guy was rude, very unhelpful….

Cons: The service was terrible my flight was late arriviving .. 30 mins .. then we’ll got held up in passport control.. we were 60 mins late getting to car, which Calosa had rehired out … so not happy at all ,..

United States of America (USA)
Nissan Sentra
May 2, 2022

Pros: super servicio

United States of America (USA)
Honda Civic
May 2, 2022

Pros: buen servicio

United States of America (USA)
Nissan Sentra
May 2, 2022

Pros: the service I received was good, I called when I was at the airport and the shuttle arrived in 7 minutes, I got to the counter, paid and they gave me the car

United States of America (USA)
Honda Civic
May 2, 2022

Pros: muy cool en la oficina me ayudaron todo

United States of America (USA)
Nissan Versa
May 2, 2022

Pros: buena atencion, buen servicio,

South Africa
Toyota Corolla
May 2, 2022

Pros: Given an upgrade because my order was cancelled ! Flight was delayed and only 3 agents available at passport control so it took 90 minutes just to get through passport control!!

United States of America (USA)
Nissan Versa
April 28, 2022

Pros: we did not rent from them We paid you $70 for insurance coverage at time of making reservation.

Cons: Misleading regarding the insurance charge of $40 per day. No acceptance of Amex card which provides auto insurance automatically

Denmark
Honda Civic
April 23, 2022

Cons: Very disappointed with the way I was treated. It felt like they were just trying to scam me out of my money: Our plane was late, so they had cancelled my reservation, so they charged me $50 for reopening it. Then they charged me $15 per day for the Sun Pass to pay road toll. If I did not get it, they would fine me $25 for every time I was charged by plate. They also tried to sell me the insurance excess waiver even though I had already bought it through the 3rd party website. To top it off, they

United States of America (USA)
Toyota Corolla
April 22, 2022

Pros: good service

Malta
Honda Civic
April 22, 2022

Pros: Horrible. Had to rate it 1 as thats the lowest. Scam and waste of time. No shuttle came to pick us up from the airport. Had to get a taxi. The desk representatives were so helpless

Cons: Ended up not getting the car. And i believe it was the best thing especially based on previous customers reviews. Stay away!

Uruguay
Dodge Caravan
April 20, 2022

Pros: Price

Cons: Old car 95,000 miles on the clock Do not allow users to use their own Sun Pass

Norway
Ford Fusion
April 19, 2022

Cons: Car had scratches and long milage, but that was reflected by the low rental cost so overall satisfied

United States of America (USA)
Nissan Versa
April 10, 2022

Pros: ME GUSTO SU SERVICIO Y ATENCION

Croatia
Nissan Versa
April 9, 2022

Pros: Nothing...embarrassing..cheaters

Cons: Manipulators and cheaters

United States of America (USA)
Ford Fusion
April 9, 2022

Pros: It was fast and very simple.

Cons: The location is kind of tricky but you can’t really help that.

Suriname
Toyota Corolla
April 8, 2022

Pros: I can’t recommend anything in particular

Cons: People talk bad English and could not answer my questions. Car was not ready, even though it was booked long weeks before. Car was not clean The front tire had a hole. I had to put in air every day The remote of the car was not working, this is very inconvenient

United States of America (USA)
Honda Civic
April 3, 2022

Pros: They gave me excellent service I have no complaints

United Kingdom
Honda Civic
March 28, 2022

Pros: Basic but polite.

United States of America (USA)
Nissan Versa
March 28, 2022

Pros: It was quick and efficient

Cons: Paid a lot more than I expected and then I was originally quoted. Paid for insurance online to then pay again because of seeming deceit in communication. Also, This is the oldest car we have ever rented. It made a weird sound, windows malfunctioned.

United States of America (USA)
Nissan Versa
March 27, 2022

Pros: me fue bien me realizaron upgrede del carro sin costo, buena atencion y servicio

United States of America (USA)
Honda Civic
March 27, 2022

Pros: bien servicio

United States of America (USA)
Nissan Versa
March 27, 2022

Pros: GRACIAS COLUSA SUPER SERVICIO

United States of America (USA)
Honda Civic
March 27, 2022

Cons: everything. it's a scam. never rent from here.

United States of America (USA)
Nissan Versa
March 26, 2022

Pros: renten sin miedo con ellos, muy recomendados

United States of America (USA)
Honda Civic
March 26, 2022

Pros: los recomiendo abiertamente

United States of America (USA)
Nissan Versa
March 26, 2022

Pros: muy buen servicio, tenia duda por que no estan en el aeropuerto, me buscaron en el lugar indicado estan muy cerca, el carro impecable

United States of America (USA)
Honda Civic
March 24, 2022

Pros: The vehicle steering wheel buttons and the horn didn't work, I almost get in a accident because the car horn didn't work

United States of America (USA)
Nissan Versa
March 20, 2022

Pros: quality, good service, excellent attention, helpful, responsible

United States of America (USA)
Nissan Versa
March 20, 2022

Pros: GOOD SERVICE, WHEN I ARRIVED AT THE COUNTER, THE PAPERWORK WAS DONE AND READY THEY REACHED MY CAR

Colombia
Nissan Versa
March 18, 2022

Pros: excellent attention

Colombia
Honda Civic
March 18, 2022

Pros: good service

United States of America (USA)
Nissan Versa
March 17, 2022

Pros: The agent was very courteous and just doing his job. I would like to get $16.00 refund.

Cons: The deceit and outrageous insurance requirements. I was not renting a Lamborghini. Therefore. I would like to get the $16+ refund.

United States of America (USA)
Honda Civic
March 12, 2022

Pros: good service

United States of America (USA)
Honda Civic
March 12, 2022

Pros: primera vez que contrato con ellos, estaba algo temerosa, por que estan fuera del aeropuerto, llame y solicite el shuttle llego super rapido creo que como 7 minutos o algo asi, la atencion en la oficina muy buena, me aceptaron el seguro de mi tarjeta de credito, muy rapido todo muy recomendados

United States of America (USA)
Honda Civic
March 10, 2022

Pros: BUEN SERVICIO, ATENTOS Y AFICIENTES

United States of America (USA)
Honda Civic
March 10, 2022

Pros: EXCELENT RENT A CARS

United States of America (USA)
Toyota Corolla
March 5, 2022

Pros: the person who attended me at the counter was very attentive, he explained several issues that I did not understand, it was the first time I rented a car

United States of America (USA)
Honda Civic
March 5, 2022

Pros: very good renter

United States of America (USA)
Nissan Versa
March 5, 2022

Pros: Excellent attention, very fast the process to remove the car, I will recommend them

United States of America (USA)
Nissan Versa
March 5, 2022

Pros: It was quick and easy, good service

Canada
Toyota Corolla
February 15, 2022

Pros: Nothing

Cons: Alot of thing first is do the preroutine check tire has low thread second it has no windshield washer fluid and key stop working sometimes

Canada
Honda Civic
February 15, 2022

Pros: Service was slow, i had to wait almost an hour to be picked up at the airport.

Cons: I got charged almost 3 times the internet agreed price. What apears the cheapest turns out to be the most expensive.

Honduras
Nissan Versa
February 14, 2022

Cons: Because they did not give us the real information. Recognized car rental companies are better. They say that your address is at the airport and you have to leave there to get to the company.

United States of America (USA)
Toyota Highlander
February 11, 2022

Pros: Had to put air in the tire twice while on vacation.

United States of America (USA)
Nissan Versa
February 10, 2022

Pros: customer services is fine

Cons: they give me one price and i paid almost double

United Kingdom
Nissan Versa
February 8, 2022

Cons: It was not clear the agency was off site. Documents referred you to a phone number and it was an automated response that gave you the same info as on the documents. There was no information about how often the shuttle bus operated between the main building and the local office and there was no number you could call to enquire. We walked back into the terminal and rented from another company.

Spain
Honda Civic
February 5, 2022

Pros: Reasonable price overall.

Cons: Asking here evaluation before the return (or not) of the security deposit.

Sweden
Nissan Versa
February 2, 2022

Pros: bad services still haven not receivd the email with my receipt

Cons: hard to understand the mexican english in the office

United States of America (USA)
Honda Odyssey
January 28, 2022

Pros: There wasn't much to like.

Cons: The hidden fees and paying $40 a day just for using my own insurance. I was told that my car insurance needed to have $300,000 coverage two months prior to renting the car.

United States of America (USA)
Honda Civic
January 26, 2022

Pros: The car was clean and got us where we needed to be.

Cons: They didn't tell me how much a second driver was and didn't show me my total charges but just told me it would be in my email. We waited for over an hour for a ride from the airport to pick up the car.

United States of America (USA)
Toyota Highlander
January 26, 2022

Cons: absolutely horrified with the car rental. the rental that was confirmed at $150 + $36 for insurance which doesnt cover anything ended up being $334. I arrived 1 hour after the scheduled time and the car was given to someone else. they gave me an old car with 87000 miles with torn seats. on the 2nd day of the rental the check engine light went on. absolutely a horrible car rental.

United States of America (USA)
Nissan Versa
January 23, 2022

Pros: Terrible service with lots of hidden costs. Avoid

Cons: Terrible service with lots of hidden costs. Avoid

United States of America (USA)
Toyota Highlander
January 20, 2022

Pros: They were willing to change the first bad car.

Cons: They traded the bad car with one that was worst. They also lied and said they offered me a refund but they did not. The lied and said I returned their car on an empty tank but I did not. As a result they charged me for not putting gas in the car. I’m currently disputing the charges with my credit card company. They charged me way more than was quoted when I booked with you all.

United Kingdom
Honda Civic
January 14, 2022

Pros: Despite additional charges the overall price was good. Tinted windows were good

Cons: The drop off to the car rental centre rather than airport terminal causes issues due to the lack of mobility assistance at the car rental centre. The number of unexpected charges and the obligation to use their proprietary toll system. The overall condition of the car, lots of stains in the seats and dents on the exterior

United States of America (USA)
Honda Civic
January 14, 2022

Cons: They charged me fees of $130 without my consent or ever telling me about them. They told me I was signing for a cc deposit and had me sign a blank cc pad. Then after I left, they emailed me the rental agreement. When I called to dispute the charges, they said I signed a rental agreement. I thought I was signing for the refundable credit card deposit. How can I consent to something I did not see or was not told about. SCAM!!

Portugal
Nissan Versa
January 13, 2022

Cons: Old car with several problems. Ac was broke down ( no ac in Florida is just inadmissible ) didn’t have a blinker , overall was just an old car .

Qatar
Honda Pilot
January 4, 2022

Pros: The drop off was good. Employees were educated.

Cons: The car was a bit dirty. Car was not new. The pick up location it’s not very close. The place is in a small street in a hangar with a very small room.

United Kingdom
Toyota Highlander
December 22, 2021

Pros: Staff were friendly

Cons: They tried to give me a van when I had booked an SUV. And then made me wait an hour to get the SUV ready. I had called to previous day and was told the car would be ready. Also sold me the toll pass - unexpected extra cost for the car

Spain
Nissan Versa
December 14, 2021

Pros: Veru kind atetion and response to my questios

Cons: Evrything was fine

United Kingdom
Toyota Highlander
December 7, 2021

Pros: Nothing

Cons: Everything

Colombia
Nissan Versa
December 4, 2021

Pros: Terrible service, expensive, hidden prices which were mandatory and additional at pick up.

Cons: I had an issue with my car, I called ColUsa and they just suggested to find out how to solve it because the car was new.

Colombia
Honda Civic
November 26, 2021

Cons: I was overcharged 200 dollars for arriving late because the directions given for retrieving the car were incorrect. As a result we got there late and "missed" the rental which resulted in an over charge of 200 dollars. First time this happens to me, particularly given that the flight number was given at the time of the reservation.

United States of America (USA)
Toyota Corolla
November 20, 2021

Pros: ABSOLUTELY NOTHING! VERY UNPROFESSIONAL, IMMATURE STAFF! THIS IS A FRAUDULENT BUSINESS THAT NEEDS TO BE COMPLETELY SHUT DOWN BY THE AUTHORTIES!

Cons: AGAIN VERY UNPROFESSIONAL AND FRAUDULENT OPERATIONS, HARD TO FIND TUCKED AWAY IN AN ALLEY THAT APPEARS UNSAFE. THEY LIED AND CONTINUED TO TAKE BOOKINGS WITH NO CARS AVAILABLE THEN LAUGHED ABOUT. I CALLED THE POLICE TO REPORT THIS AND HAVE ALSO FILED A COMPLAINT WITH THE MIAMI ATTORNEY GENERAL. THIS PLACE MUST BE SHUT DOWN!

Barbados
Honda Civic
November 14, 2021

Pros: Nothing didnt get a car

United States of America (USA)
Honda Civic
September 28, 2021

Pros: Absolutely horrible experince

Cons: They didn't provide the car and we needed to rent from a different agency

United States of America (USA)
Honda Civic
September 16, 2021

Pros: Great service

Cons: Toll package is very expensive

United States of America (USA)
Honda Civic
September 15, 2021

Pros: Freidly and Helpful Staff!

United States of America (USA)
Nissan Versa
September 3, 2021

Pros: they try to be nice after forcing extra insurance

Cons: what ever you do extra insurance is mandatory, most cars are old and not rental friendly. mine broke down service wasn't provited.

United States of America (USA)
Nissan Sentra
August 26, 2021

Pros: Absolutely nothing

Cons: I received a broken car with a broken bumper I had to return the car sooner when I realized that it was broken

United States of America (USA)
Honda Civic
August 22, 2021

Pros: Colusa one of bad company for car rental

Cons: Colusa give car old one and look like you can’t drive far.

Canada
Nissan Sentra
July 30, 2021

Pros: They even called me and let me know that I had left an item in the car after I returned the car ..... very professional. The lady that helped us at the rental office was a dream ..... just so nice!!

Cons: Cannot say anything negative

United States of America (USA)
Toyota Corolla
June 9, 2021

Pros: I did not like the service. The charging way too much for older model Rental cars

Cons: The car was older model I had tire issues as soon as I pulled of the lot then a day or two later wheel noises while driving 😡

United States of America (USA)
Honda Civic
June 1, 2021

Pros: DID NOT LIKE COLUSA, car was dirty in the inside was not cleaned, i found reciept and flight ticket of previous client on the passanger door, as well the inside handle of the car door has some stain was discusting, gave the sense that the car wasnt clear the car before handing it to me. I gave rented this car along with my family member also renting one. She was upset also witht he rental , WE would not use COLUSA ever again or recommend them to anyone, stick to the rentals inside the airport.

Cons: its outside the airport's car rental service, the lenght of time spent just to pick the rental, the additional fees they charge, also they have one car to take you to the airport, you have to wait your turn to get a ride

United States of America (USA)
Honda Civic
May 29, 2021

Cons: I will definitely never book with colusa again due to their hidden fees and I will be very skeptical of booking with discovercars for deciding to work with a company with such low moral standards.

United States of America (USA)
Nissan Sentra
May 28, 2021

Pros: absolutely nothing! I'll never use this company again. This is what I get for trying to save a few dollars. Ended up paying the same price as the big names and the service was terrible. Do not use this place. They'll try to charge you for everything. I have my own insurance and declined their add-on insurance but the rep. said that I'll have to pay an extra $50 for the claim fee. He said that this is the company's policy. When I asked for the policy he refused to show me.

Cons: The car has been in several small accidents. The interior was all scratched up. Customer service was rude and unprofessional. I can go on. Do NOT use this place

Colombia
Nissan Sentra
May 25, 2021

Pros: I need to talk with and agent. I have and overcharge in my credit card. I did not recive de balance of the payment and its a differet amount versus they charged

Cons: I have and over charge in my credit Card.

Guatemala
Honda Odyssey
May 19, 2021

Pros: Fast Service

Cons: The Cleanliness and state of the car. It was full of fender benders

United States of America (USA)
Honda Civic
May 18, 2021

Cons: People we dealt with were rude and had a major attitude.

United States of America (USA)
Nissan Versa
May 13, 2021

Pros: Nobody at the reception desk, had to go around looking for them, the insurance rates our out of this world

Cons: bait & switch

Colombia
Toyota Corolla
May 12, 2021

Pros: Worst service. I never recivied the car. I had to go walki to pick the car, no body showed up to take to youre place,when I arrived rheu said IWas late so rhey cancelled my reservation and took away my money. I have pictires and cideos of this experience.

United States of America (USA)
Toyota Corolla
May 4, 2021

Pros: I was not able to rent a car. see my comments aboved.

Cons: Not recommending Colusa/Discover cars. Super expensive and poor customer service. See above for details of my experience.

United States of America (USA)
Honda Civic
May 1, 2021

Pros: Tried to get me into soe other remtal car with some one who didn't speak english

Cons: No car

United States of America (USA)
Honda Civic
April 27, 2021

Pros: It was a terrible experience. The company I was to rent the car from was a complete fraud and I walked away from the business and went to Hertz, which I would recommend to anyone else to do. I contacted discover to get the 20% deposit back but have heard nothing back from them and don’t expect that I will. Very disappointing experience.

United States of America (USA)
Honda Civic
April 25, 2021

Pros: Nothing , worst rental car ever !

Cons: Nothing !

Ecuador
Nissan Sentra
April 25, 2021

Pros: Nada

Cons: Pésimo servicio

United States of America (USA)
Nissan Sentra
April 23, 2021

Pros: The car was nice. That was the only nice thing about this rental experience.

Cons: Total scam as far as pricing is concerned. The final cost at the counter was almost twice the quote. Also, beware that if u do not pick up your car within one hour of your reservation time they will charge you an extra $50 to reinstate your reservation even though you already paid for the car. Definitely would NOT use this company again.

United States of America (USA)
Ford Fusion
April 19, 2021

Pros: Did not like the service at all One of the cars had cockroaches in it, When they gave me a another car the brakes were grinding, Didn't provide me with the right paperwork for the car into They do not answer the phones When there's a emergency

Cons: The whole place didn't like it at all

United States of America (USA)
Ford Fusion
April 17, 2021

Pros: In the beginning they was very nice and polite and understanding due to our flight it was delayed we was suppose to be there by 5pm and ended up getting there around 9ish 10.

Cons: They didn’t give me the car that I wanted our similar I asked for full size they gave me a damn Kia Soul remind you it was me the Mother,Father and 3 kids. We didn’t have time to exchange cause it would’ve intervened in our plans. The car had an electric problem it wouldn’t let us Bluetooth our phones and when we plugged in the charger it would static if we didn’t place it a certain way. No it wasn’t nothing wrong with the charges.

United States of America (USA)
Toyota Corolla
April 13, 2021

Pros: I liked that they were very helpful and explained eveything.

Cons: I liked it all. No problems

United States of America (USA)
Ford Fusion
April 8, 2021

Pros: Hmmmm

Cons: Pick up car was over crowded especially during covid. Long time. Wait and get through check in process. Plans changed and we inquired about returning the car a few days early and the response was sure but you will be charged even though u returned the car...

United States of America (USA)
Ford Fusion
April 7, 2021

Cons: Service was terrible. Staff was incredibly rude

United States of America (USA)
Honda Civic
April 5, 2021

Pros: Never received the service but was charged anyway.

Cons: Everything!!!

United States of America (USA)
Nissan Sentra
March 24, 2021

Pros: Nothing at all terrible experience

Cons: Everything

United States of America (USA)
Nissan Sentra
March 10, 2021

Pros: Nothing

Cons: They added on excessive bogus fees

United States of America (USA)
Nissan Sentra
February 25, 2021

Pros: Nothing. Rip off do not use these people. Incompetence, can’t even say second rate.Dirty office. Unsympathetic people. Miss my paperwork so I had no car.

Cons: Everything. Left a standing there without a car had to go back to the terminal and spend $250 more over what I was supposed to pay for another car

United States of America (USA)
Hyundai Palisade
February 20, 2021

Pros: Was left at the airport with no rental.

United States of America (USA)
Chrysler Pacifica
January 1, 2021

Pros: The car broke on my first day of my 4 day rental. In a another state. They couldn't provide another rental and I they took the broke down van. Needless to say my family and I were stranded far away from home. We couldn't get another rental until Monday because everything was closed. It was Saturday. Now my trip was shortened. My cabin was paid for and was only able to enjoy it for one day. My family vacation was ruined. Never rent from this place! 0 stars

Cons: The car broke on my first day of my 4 day rental. In a another state. They couldn't provide another rental and I they took the broke down van. Needless to say my family and I were stranded far away from home. We couldn't get another rental until Monday because everything was closed. It was Saturday. Now my trip was shortened. My cabin was paid for and was only able to enjoy it for one day. My family vacation was ruined. Never rent from this place! 0 stars

United Kingdom
Toyota Sienna
January 16, 2019

Pros: Nothing.

Cons: The extra charges that they put on us at collection.

United Kingdom
Toyota RAV4
November 28, 2018

Pros: Nothing

Cons: You need to vet your suppliers, this one was disgraceful.

United Kingdom
Hyundai Santa Fe 5+2