Car Rental – Search, Compare, and Save up to 70%!
Colusa Rent a Car at Miami Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Terrible service. I paid too much extras
Pros: Nothing. Felt like a scam from the moment i walked in.
Cons: The person at the desk was trying to pull a fast one on me. Even trying to tell me my sunpass would not work in the car. I told her i live bi-coastal and i do this all the time.
Cons: Car had a lot of existing damage and wasn't clean. Extra costs were added and the insurance from discover cars was not accepted.
Cons: car was not in great condition, warning lights illuminated on dashboard from pickup. Also applied totally unjustified additional costs.
Pros: rentadora 100% excelente
Pros: este renta car es excelente, ellos te buscan al aeropuerto y luego te llevan, el carro impecable volvere a renta con ellos
Pros: excelente renta car en miami, los recomiendo.
Pros: sservicio de calidad
Pros: Si tuviera que recomendar un renta car, recomendaría ¨COLUSA¨ en Miami. está ubicada frente al aeropuerto de miami,
Pros: muy recomendados
Pros: excelentes sin palabras son ,uy buenos
Pros: Literally nothing this is the worst company ever.
Cons: They charged us an additional $55 a day for our rental car and made us purchase MORE insurance even though I had ALREADY purchased insurance when I made the initial reservation. The car's speakers didn't work and the AC dripped on our feet when we were driving. Worst rental car experience ever.
Pros: CARRO MUY LIMPIO EXCELENTE ESTADO LOS RECOMIENDO
Pros: GOOD SERVICE
Pros: carro impecable del ano poco kilometraje muy buen servivio
Pros: me hicieron un upgrade gratis y el carro que me dieron estaba a estrenar, son los mejores
Pros: los super recomiento
Pros: buen servicio
Pros: excelente servicio
Pros: Nothing. This service is a piece of shit!
Cons: Nothing. This service is a piece of shit!
Cons: Disappointed by the service by COLUSA whose manner I found hostile and aggressive. When I've hired cars with other providers, the agents take time to show customers the car, explain the main features and go through the inspection of the vehicle.
Pros: Nothing, absolute rubbish.
Cons: Everything. Take an hour to check you in and all customers complaining about the hidden prices.
Pros: Unable to rent the car from them. Not available
Cons: Horrible experience
Pros: It was a good car and good price.
Cons: I had inconvenient with a flat tire. When I tried to change for the spare tire I found there was no lug wrench. Fortunately I could find somebody who helped me and sold the lug wrench, but in the rent a car center did not return any money for that.
Pros: los representantes en la oficina muy amables
Cons: El auto es un auto que luce viejo, la Bateria en mal estado y para contactarlos desde el aeropuerto o por telefono imposible super dificil
Pros: Clean car
Cons: Too much of extra charges
Pros: No professionalism. They behave like people don’t know the difference between Toyota Corolla and Toyota Camry.
Cons: We made a reservation for Intermediate car and they tried to give Toyota Corolla. They collected unnecessary tolls and insurance coverages.
Pros: buen servicio
Pros: me prestaron un excelente servicio
Pros: buen servicio como siempre 3ra vez que rento con ellos y su trata es insuperable, los carros impecables y la atencion en general excelente
Pros: super servicio
Pros: Absolutely nothing
Cons: Time response, price- benefit
Cons: No one picked us up at the airport. I had a child and wife and bags. I left my wife and toddler at the airport and ran to the agency as it was 1.5miles away. When I got there- the van was there waiting- driver just hanging out. There was no number to call them. No-one apologized.Then proceeded to force me into getting their insurance. Forced me to pay for an upgrade because it had been an “hour” since my rental agreement.When I dropped the car- no one was there- Had to walk with bags to airpor
Pros: buena experiencia de renta
Pros: los recomiendo
Pros: me gusto el servicio prestado ellos te ayudan con todo y explican paso a paso
Pros: very good experience recommended
Pros: What did I like? Nothing!
Cons: What didn’t I like? Everything!
Cons: I didn't like being charged $70 for cleaning because they had to vacuum a little sand from the beach. The car should be vacuumed anyway, so the charges aren't necessary unless it's a big mess.
Pros: muy buena recomendacion
Pros: They have rented with them for several years and they have always given me excellent service.
Pros: buena rentadora
Pros: muy profecionales al estar en miami rentare con ellos
Pros: muy recomendables
Pros: super servicio
Pros: the car was not rented at the price indicated in the voucher. you wrote $8 and did not return it when canceling. disgusting company! I can’t trust you
Cons: the car was not rented at the price indicated in the voucher. you wrote $8 and did not return it when canceling. disgusting company! I can’t trust you
Cons: Car rental hard to find, did not pick up phone, when arrived car was given to someone else.
Pros: Absolutely nothing
Cons: Flight was delayed got there an hour after my initial booking and they canceled my rental. Wanted 500 for another vehicle
Pros: Really clean car. Clear information about pricing. Fast drop off procedure.
Cons: Car was old (2013) and with old worn rear tires. Had to replace tire by my own during renting period.
Pros: The guy was rude, very unhelpful….
Cons: The service was terrible my flight was late arriviving .. 30 mins .. then we’ll got held up in passport control.. we were 60 mins late getting to car, which Calosa had rehired out … so not happy at all ,..
Pros: super servicio
Pros: buen servicio
Pros: the service I received was good, I called when I was at the airport and the shuttle arrived in 7 minutes, I got to the counter, paid and they gave me the car
Pros: muy cool en la oficina me ayudaron todo
Pros: buena atencion, buen servicio,
Pros: Given an upgrade because my order was cancelled ! Flight was delayed and only 3 agents available at passport control so it took 90 minutes just to get through passport control!!
Pros: we did not rent from them We paid you $70 for insurance coverage at time of making reservation.
Cons: Misleading regarding the insurance charge of $40 per day. No acceptance of Amex card which provides auto insurance automatically
Cons: Very disappointed with the way I was treated. It felt like they were just trying to scam me out of my money: Our plane was late, so they had cancelled my reservation, so they charged me $50 for reopening it. Then they charged me $15 per day for the Sun Pass to pay road toll. If I did not get it, they would fine me $25 for every time I was charged by plate. They also tried to sell me the insurance excess waiver even though I had already bought it through the 3rd party website. To top it off, they
Pros: good service
Pros: Horrible. Had to rate it 1 as thats the lowest. Scam and waste of time. No shuttle came to pick us up from the airport. Had to get a taxi. The desk representatives were so helpless
Cons: Ended up not getting the car. And i believe it was the best thing especially based on previous customers reviews. Stay away!
Cons: Old car 95,000 miles on the clock Do not allow users to use their own Sun Pass
Cons: Car had scratches and long milage, but that was reflected by the low rental cost so overall satisfied
Pros: ME GUSTO SU SERVICIO Y ATENCION
Cons: Manipulators and cheaters
Pros: It was fast and very simple.
Cons: The location is kind of tricky but you can’t really help that.
Pros: I can’t recommend anything in particular
Cons: People talk bad English and could not answer my questions. Car was not ready, even though it was booked long weeks before. Car was not clean The front tire had a hole. I had to put in air every day The remote of the car was not working, this is very inconvenient
Pros: They gave me excellent service I have no complaints
Pros: Basic but polite.
Pros: It was quick and efficient
Cons: Paid a lot more than I expected and then I was originally quoted. Paid for insurance online to then pay again because of seeming deceit in communication. Also, This is the oldest car we have ever rented. It made a weird sound, windows malfunctioned.
Pros: me fue bien me realizaron upgrede del carro sin costo, buena atencion y servicio
Pros: bien servicio
Pros: GRACIAS COLUSA SUPER SERVICIO
Cons: everything. it's a scam. never rent from here.
Pros: renten sin miedo con ellos, muy recomendados
Pros: los recomiendo abiertamente
Pros: muy buen servicio, tenia duda por que no estan en el aeropuerto, me buscaron en el lugar indicado estan muy cerca, el carro impecable
Pros: The vehicle steering wheel buttons and the horn didn't work, I almost get in a accident because the car horn didn't work
Pros: quality, good service, excellent attention, helpful, responsible
Pros: GOOD SERVICE, WHEN I ARRIVED AT THE COUNTER, THE PAPERWORK WAS DONE AND READY THEY REACHED MY CAR
Pros: excellent attention
Pros: good service
Pros: The agent was very courteous and just doing his job. I would like to get $16.00 refund.
Cons: The deceit and outrageous insurance requirements. I was not renting a Lamborghini. Therefore. I would like to get the $16+ refund.
Pros: good service
Pros: primera vez que contrato con ellos, estaba algo temerosa, por que estan fuera del aeropuerto, llame y solicite el shuttle llego super rapido creo que como 7 minutos o algo asi, la atencion en la oficina muy buena, me aceptaron el seguro de mi tarjeta de credito, muy rapido todo muy recomendados
Pros: BUEN SERVICIO, ATENTOS Y AFICIENTES
Pros: EXCELENT RENT A CARS
Pros: the person who attended me at the counter was very attentive, he explained several issues that I did not understand, it was the first time I rented a car
Pros: very good renter
Pros: Excellent attention, very fast the process to remove the car, I will recommend them
Pros: It was quick and easy, good service
Cons: Alot of thing first is do the preroutine check tire has low thread second it has no windshield washer fluid and key stop working sometimes
Pros: Service was slow, i had to wait almost an hour to be picked up at the airport.
Cons: I got charged almost 3 times the internet agreed price. What apears the cheapest turns out to be the most expensive.
Cons: Because they did not give us the real information. Recognized car rental companies are better. They say that your address is at the airport and you have to leave there to get to the company.
Pros: Had to put air in the tire twice while on vacation.
Pros: customer services is fine
Cons: they give me one price and i paid almost double
Cons: It was not clear the agency was off site. Documents referred you to a phone number and it was an automated response that gave you the same info as on the documents. There was no information about how often the shuttle bus operated between the main building and the local office and there was no number you could call to enquire. We walked back into the terminal and rented from another company.
Pros: Reasonable price overall.
Cons: Asking here evaluation before the return (or not) of the security deposit.
Pros: bad services still haven not receivd the email with my receipt
Cons: hard to understand the mexican english in the office
Pros: There wasn't much to like.
Cons: The hidden fees and paying $40 a day just for using my own insurance. I was told that my car insurance needed to have $300,000 coverage two months prior to renting the car.
Pros: The car was clean and got us where we needed to be.
Cons: They didn't tell me how much a second driver was and didn't show me my total charges but just told me it would be in my email. We waited for over an hour for a ride from the airport to pick up the car.
Cons: absolutely horrified with the car rental. the rental that was confirmed at $150 + $36 for insurance which doesnt cover anything ended up being $334. I arrived 1 hour after the scheduled time and the car was given to someone else. they gave me an old car with 87000 miles with torn seats. on the 2nd day of the rental the check engine light went on. absolutely a horrible car rental.
Pros: Terrible service with lots of hidden costs. Avoid
Cons: Terrible service with lots of hidden costs. Avoid
Pros: They were willing to change the first bad car.
Cons: They traded the bad car with one that was worst. They also lied and said they offered me a refund but they did not. The lied and said I returned their car on an empty tank but I did not. As a result they charged me for not putting gas in the car. I’m currently disputing the charges with my credit card company. They charged me way more than was quoted when I booked with you all.
Pros: Despite additional charges the overall price was good. Tinted windows were good
Cons: The drop off to the car rental centre rather than airport terminal causes issues due to the lack of mobility assistance at the car rental centre. The number of unexpected charges and the obligation to use their proprietary toll system. The overall condition of the car, lots of stains in the seats and dents on the exterior
Cons: They charged me fees of $130 without my consent or ever telling me about them. They told me I was signing for a cc deposit and had me sign a blank cc pad. Then after I left, they emailed me the rental agreement. When I called to dispute the charges, they said I signed a rental agreement. I thought I was signing for the refundable credit card deposit. How can I consent to something I did not see or was not told about. SCAM!!
Cons: Old car with several problems. Ac was broke down ( no ac in Florida is just inadmissible ) didn’t have a blinker , overall was just an old car .
Pros: The drop off was good. Employees were educated.
Cons: The car was a bit dirty. Car was not new. The pick up location it’s not very close. The place is in a small street in a hangar with a very small room.
Pros: Staff were friendly
Cons: They tried to give me a van when I had booked an SUV. And then made me wait an hour to get the SUV ready. I had called to previous day and was told the car would be ready. Also sold me the toll pass - unexpected extra cost for the car
Pros: Veru kind atetion and response to my questios
Cons: Evrything was fine
Pros: Terrible service, expensive, hidden prices which were mandatory and additional at pick up.
Cons: I had an issue with my car, I called ColUsa and they just suggested to find out how to solve it because the car was new.
Cons: I was overcharged 200 dollars for arriving late because the directions given for retrieving the car were incorrect. As a result we got there late and "missed" the rental which resulted in an over charge of 200 dollars. First time this happens to me, particularly given that the flight number was given at the time of the reservation.
Pros: ABSOLUTELY NOTHING! VERY UNPROFESSIONAL, IMMATURE STAFF! THIS IS A FRAUDULENT BUSINESS THAT NEEDS TO BE COMPLETELY SHUT DOWN BY THE AUTHORTIES!
Cons: AGAIN VERY UNPROFESSIONAL AND FRAUDULENT OPERATIONS, HARD TO FIND TUCKED AWAY IN AN ALLEY THAT APPEARS UNSAFE. THEY LIED AND CONTINUED TO TAKE BOOKINGS WITH NO CARS AVAILABLE THEN LAUGHED ABOUT. I CALLED THE POLICE TO REPORT THIS AND HAVE ALSO FILED A COMPLAINT WITH THE MIAMI ATTORNEY GENERAL. THIS PLACE MUST BE SHUT DOWN!
Pros: Nothing didnt get a car
Pros: Absolutely horrible experince
Cons: They didn't provide the car and we needed to rent from a different agency
Pros: Great service
Cons: Toll package is very expensive
Pros: Freidly and Helpful Staff!
Pros: they try to be nice after forcing extra insurance
Cons: what ever you do extra insurance is mandatory, most cars are old and not rental friendly. mine broke down service wasn't provited.
Pros: Absolutely nothing
Cons: I received a broken car with a broken bumper I had to return the car sooner when I realized that it was broken
Pros: Colusa one of bad company for car rental
Cons: Colusa give car old one and look like you can’t drive far.
Pros: They even called me and let me know that I had left an item in the car after I returned the car ..... very professional. The lady that helped us at the rental office was a dream ..... just so nice!!
Cons: Cannot say anything negative
Pros: I did not like the service. The charging way too much for older model Rental cars
Cons: The car was older model I had tire issues as soon as I pulled of the lot then a day or two later wheel noises while driving 😡
Pros: DID NOT LIKE COLUSA, car was dirty in the inside was not cleaned, i found reciept and flight ticket of previous client on the passanger door, as well the inside handle of the car door has some stain was discusting, gave the sense that the car wasnt clear the car before handing it to me. I gave rented this car along with my family member also renting one. She was upset also witht he rental , WE would not use COLUSA ever again or recommend them to anyone, stick to the rentals inside the airport.
Cons: its outside the airport's car rental service, the lenght of time spent just to pick the rental, the additional fees they charge, also they have one car to take you to the airport, you have to wait your turn to get a ride
Cons: I will definitely never book with colusa again due to their hidden fees and I will be very skeptical of booking with discovercars for deciding to work with a company with such low moral standards.
Pros: absolutely nothing! I'll never use this company again. This is what I get for trying to save a few dollars. Ended up paying the same price as the big names and the service was terrible. Do not use this place. They'll try to charge you for everything. I have my own insurance and declined their add-on insurance but the rep. said that I'll have to pay an extra $50 for the claim fee. He said that this is the company's policy. When I asked for the policy he refused to show me.
Cons: The car has been in several small accidents. The interior was all scratched up. Customer service was rude and unprofessional. I can go on. Do NOT use this place
Pros: I need to talk with and agent. I have and overcharge in my credit card. I did not recive de balance of the payment and its a differet amount versus they charged
Cons: I have and over charge in my credit Card.
Pros: Fast Service
Cons: The Cleanliness and state of the car. It was full of fender benders
Cons: People we dealt with were rude and had a major attitude.
Pros: Nobody at the reception desk, had to go around looking for them, the insurance rates our out of this world
Cons: bait & switch
Pros: Worst service. I never recivied the car. I had to go walki to pick the car, no body showed up to take to youre place,when I arrived rheu said IWas late so rhey cancelled my reservation and took away my money. I have pictires and cideos of this experience.
Pros: I was not able to rent a car. see my comments aboved.
Cons: Not recommending Colusa/Discover cars. Super expensive and poor customer service. See above for details of my experience.
Pros: Tried to get me into soe other remtal car with some one who didn't speak english
Cons: No car
Pros: It was a terrible experience. The company I was to rent the car from was a complete fraud and I walked away from the business and went to Hertz, which I would recommend to anyone else to do. I contacted discover to get the 20% deposit back but have heard nothing back from them and don’t expect that I will. Very disappointing experience.
Pros: Nothing , worst rental car ever !
Cons: Nothing !
Cons: Pésimo servicio
Pros: The car was nice. That was the only nice thing about this rental experience.
Cons: Total scam as far as pricing is concerned. The final cost at the counter was almost twice the quote. Also, beware that if u do not pick up your car within one hour of your reservation time they will charge you an extra $50 to reinstate your reservation even though you already paid for the car. Definitely would NOT use this company again.
Pros: Did not like the service at all One of the cars had cockroaches in it, When they gave me a another car the brakes were grinding, Didn't provide me with the right paperwork for the car into They do not answer the phones When there's a emergency
Cons: The whole place didn't like it at all
Pros: In the beginning they was very nice and polite and understanding due to our flight it was delayed we was suppose to be there by 5pm and ended up getting there around 9ish 10.
Cons: They didn’t give me the car that I wanted our similar I asked for full size they gave me a damn Kia Soul remind you it was me the Mother,Father and 3 kids. We didn’t have time to exchange cause it would’ve intervened in our plans. The car had an electric problem it wouldn’t let us Bluetooth our phones and when we plugged in the charger it would static if we didn’t place it a certain way. No it wasn’t nothing wrong with the charges.
Pros: I liked that they were very helpful and explained eveything.
Cons: I liked it all. No problems
Cons: Pick up car was over crowded especially during covid. Long time. Wait and get through check in process. Plans changed and we inquired about returning the car a few days early and the response was sure but you will be charged even though u returned the car...
Cons: Service was terrible. Staff was incredibly rude
Pros: Never received the service but was charged anyway.
Pros: Nothing at all terrible experience
Cons: They added on excessive bogus fees
Pros: Nothing. Rip off do not use these people. Incompetence, can’t even say second rate.Dirty office. Unsympathetic people. Miss my paperwork so I had no car.
Cons: Everything. Left a standing there without a car had to go back to the terminal and spend $250 more over what I was supposed to pay for another car
Pros: Was left at the airport with no rental.
Pros: The car broke on my first day of my 4 day rental. In a another state. They couldn't provide another rental and I they took the broke down van. Needless to say my family and I were stranded far away from home. We couldn't get another rental until Monday because everything was closed. It was Saturday. Now my trip was shortened. My cabin was paid for and was only able to enjoy it for one day. My family vacation was ruined. Never rent from this place! 0 stars
Cons: The car broke on my first day of my 4 day rental. In a another state. They couldn't provide another rental and I they took the broke down van. Needless to say my family and I were stranded far away from home. We couldn't get another rental until Monday because everything was closed. It was Saturday. Now my trip was shortened. My cabin was paid for and was only able to enjoy it for one day. My family vacation was ruined. Never rent from this place! 0 stars
Cons: The extra charges that they put on us at collection.
Cons: You need to vet your suppliers, this one was disgraceful.
Cons: They didn’t respond to telephone calls because they could not speak English, they asked for more money than was agreed, and it was a very intimidating and frightening experience.
Cons: had to use whatsapp to get collected, non English/American speaking driver