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Dollar at Miami Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Friendly service and quick check in and check out.
Cons: Car was a little old and stained inside but it ran well.
Pros: easy vehicle exchange
Cons: first car overall quality
Pros: At 2AM, Dollar still had a couple of agents to wait on us. And got everyone moved through the line.
Cons: The car was extremely dirty and someone had smoked in it.
Cons: I was given no instructions about returning the car and spent 45 minutes driving around the airport. Calling Dollar was of no help.
Pros: Easy and fast process Got the same car as selected
Pros: The staff were very helpful and explained in details the available benefits
Pros: Great price
Pros: They charged me extra for extra insurance that was not covered by discovercars, although I had paid for “full protection”.
Cons: Dropping off was without hassle
Pros: Would avoid next time .told basic insurance whereas paid for full coverage. On return told late arrival and extra charge although it was 2.30 pm and car had to be returned by 4 pm. Think been charged for fuel tank not full although dial was beyond full. Try to get more bucks without good reason!!!
Cons: See above. Also reps not helpful and I inpolitte
Pros: In general all was as expected. See comment above that did influence our judgement
Cons: The bullying service guy that had a very aggressive attitude
Pros: I couldn’t even rent the car because I couldn’t change the driver and then I had to scrap the entire reservation and I couldn’t get a refund.
Cons: I didn’t even get the car. But that’s not Dollar’s fault.
Pros: The pepole that give the car where very kind and nice
Cons: The representive man that welcome me wasn't a patient man, it wasn't so nice to get that kind of behavior from the first person that you meet when you come to rent a car ....
Pros: Quick seamless.
Cons: My rental paperwork said dollar but it was actually hertz so I was shuttles between counters but the manager was very good in fixing situation
Pros: Once we got "checked in" and the paperwork done, the rest of the process was very smooth.
Cons: The WAIT IN LINE!! You need an express check-in process or something (even if you charge for it), so you can bypass the horribly long line and long WAIT
Pros: The car, nothing else
Cons: Everything else. Terrible customer service. Terrible experience. Everything was an upsell
Cons: They charged us much more than in the confirmation. We paid an amount advance and they didn't take it into account. Additionally they charged us much extra. Never ever again with we buy anything from them. The customer service /agent was rude and unpolite.
Pros: Great price, friendly desk representative.
Cons: Car had alot of miles and was dinged up
Pros: When discover cars had no phone number to contact them, Dollar cars did proceed to cancel the reservation when I phoned them.
Cons: There was a lineup of over 100 people and people at the front of the line at the desk saying there were no cars available.
Pros: I never recommend!!!!!
Cons: I never recommend!!!!!
Pros: I never recommend!!!
Cons: I never recommend!!!!!
Cons: Additional fees that aren’t factored in until at the the rental desk in person
Pros: time and Quality