Miami International Airport (MIA), Miami, USA - Florida
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Driver's country of residence is United States of America (USA) and age is 30-65
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Trustpilot

Avis at Miami Airport

3900 Nw 25Th Street, Ste 402
001 3 058 761 800
Pick-up instructions
Please follow signs to the baggage claim area. Then customers must exit the concourse level and take an elevator to Miami's third level moving walkway, which connects to the MIA Mover. The MIA Mover will transport you to the Rental Car Center on level 4 where the counters are located. Once off the tram, Avis is located on the right side.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:00:00-01:00; 05:00-23:59
Tue:00:00-01:00; 05:00-23:59
Wed:00:00-01:00; 05:00-23:59
Thu:00:00-01:00; 05:00-23:59
Fri:00:00-01:00; 05:00-23:59
Sat:00:00-01:00; 05:00-23:59
Sun:00:00-01:00; 05:00-23:59
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

United Kingdom
Chrysler 300
April 30, 2022

Pros: as above

Cons: none
France
Ford Mustang Convertible
February 23, 2022

Pros: Nothing... I will not take Avis anymore in the future.

Cons: Avis' services have been a nightmare : the convertible car reserved was not available and we lost one hour at the desk waiting for a solution but nobody really took care of us. In addition to this, the car delivered to replace our booked one who completely dealigned with our needs and was clearly dirty. This is a shame.
United Kingdom
Toyota Camry
February 14, 2022

Pros: Because they couldn't give me the car I ordered, the one we were given was a gas guzzler, do they did give me a free tank of fuel.

Cons: Long lines to collect which took ages after a long journey.
United Kingdom
Toyota Camry
January 6, 2022

Pros: Very smooth collecting car until the exit, we spent over 30 mins trying to leave the airport as only one agent operating the barrier to leave with the other 2/3 closed.

Cons: Car was not in great condition, not very well valeted and took to long to exit the car park
Switzerland
Volkswagen Jetta
December 29, 2021

Pros: The service agent at the counter was exceptional

Cons: the car could have been cleaned a bit better
United Kingdom
Toyota Corolla
December 18, 2021

Pros: Well known brand

Cons: Took too long to get served and took much time spent on upscale and scaring people
United Kingdom
Toyota Corolla
December 16, 2021

Pros: Close by the terminal

Cons: Long queues
United Kingdom
Kia Soul
December 13, 2021

Pros: Recepetion desk agent was good

Cons: Agent on dispatch very poor
United Kingdom
Ford Mustang Convertible
December 8, 2021

Pros: the attendant was a nice guy.

Cons: time spent waiting, well over an hour.
Israel
Kia Rio
November 14, 2021

Pros: Good service at pickup.

Cons: No one to return car to, I had no idea if they even registered the car return until after several calls to Avis HQ.
United Kingdom
Kia Rio
November 4, 2021

Pros: Good customer service rep, decent car allocated and easy to pick up and drop-off car

Cons: Car dash board and steering wheel did not appear to be clean. I had to clean them several times and disinfected the wheel and controls. There was no evidence that the car was disinfected for COVID purposes- no labels or signs etc.
United Kingdom
Chevrolet Tahoe
October 30, 2021

Pros: No queues at the desk , returning the car was efficient.

Cons: As soon as they heard my English accent they told me that I needed the toll pass. When I told them I wasn’t going on toll roads she told me every main road in Florida was a toll road . When my American wife questioned this she continued to lie even though she had clearly caught in a lie . I did 1800 miles in two weeks all over Florida, not one mile on a toll road . Also tried to fob me off with a minivan when I had paid for a deluxe SUV , told me they had no SUV’s , another lie, terrible service
Spain
Kia Rio
September 16, 2021

Pros: All was fine.

Cons: The car wasn't cleaned very well...
France
Kia Rio
July 27, 2021

Pros: Fast and efficient

Cons: The car interior was disgusting. Stains everywhere
Netherlands
Chevrolet Tahoe
July 26, 2021

Pros: You always need to keep in mind that some extra cost will follow. In our case it was toll-pass Extra cost almost 120 dollar for 12 days.
Serbia
Kia Soul
July 15, 2021

Pros: Car spec, free upgrade and condition/clearness of the car.

Cons: Pick up time spent.
Spain
Kia Rio
July 8, 2021

Pros: The location inside the Miami Int'l airport

Cons: Well you know that nowadays most of things are automated and thus none is there to actually give you or explain you the car details and I needed to go for an Avis rep and he needed to ask by the radio for help to another rep to be able to understand together how to open the trunk of the car...as it is hidden in the tail flash light and I wasted like 30 minutes to get this done
Kuwait
Kia Rio
June 14, 2021

Pros: The car company is fake and liars, stole my money and never bothered to refund it

Cons: Nothing, DicsoverCars is the worst website to book cars
Israel
Kia Rio
June 10, 2021

Pros: Friendly, knowledgeable.
France
Toyota Corolla
June 9, 2021

Cons: very slow pickup, wrong car, replacement car dirty. return service slow and unuseful unexplained billing by avis after return
Spain
Kia Rio
June 5, 2021

Pros: I did get a free upgrade which was good.

Cons: Dirty car; a bunch of dents and scratches; extremely long lines at the airport at pick up.
Spain
Kia Rio
May 27, 2021

Pros: I’m liked the candle services!
Portugal
Kia Rio
May 14, 2021

Pros: They responded to my complaint fairly quickly.

Cons: The fact that I had a complaint about their negligence.
Sweden
Kia Rio
May 11, 2021

Cons: I did not like that the rental agent was unable to explain the pros and cons with a eToll ”fastpass”, how the toll system works and how much it would cost with a prepaid option, which I ended up with not ever understanding if this was an unnecessary expense of about $100. Agents need to know this better (know how to drive themselves;) Also, I never got a confirmation email after the car was dropped off, which the drop off agent told me he would send. He did not check status of car and gas.
Portugal
Chevrolet Tahoe
May 7, 2021

Cons: They're inability to control the policies of the brokers they work with.
Israel
Kia Soul
April 19, 2021

Pros: Friendly and efficient

Cons: waiting time was a bit long
Netherlands
Kia Soul
April 13, 2021

Pros: Nothing. It was horrible for pickup and drop off.

Cons: Waiting 90 min for pickup and no real checkout. I just left the car and someone waved me off.
Netherlands
Kia Rio
March 22, 2021

Pros: I was worried that it wouldn't work as promised, since the price was way cheaper than booking directly with the rental company itself. Everything went well.

Cons: Still had to pay something when returning the car though. Something with used battery and tires and such kind of bs... This was the case for Avis though but it should be mentioned. Still cheaper than renting directly.
Russian Federation
Ford Fiesta
December 6, 2020

Pros: wheel balancing
France
Chevrolet Malibu
December 6, 2020

Pros: Terrible cold tobacco smell.
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Miami International Airport (MIA), Miami, USA - Florida

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Driver's country of residence is United States of America (USA) and age is 30-65

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Good 6.4 / 86 reviews
+13054707556 / +17868622219
2301 Nw 33Rd Ave
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Mon:00:01-23:59
Tue:00:01-23:59
Wed:00:01-23:59
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GreenMotion
GreenMotion
Good 6.3 / 240 reviews
+17863523197 / +18885014806
4111 NW 27th St, Miami, 33142
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
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Rent a Car 4Less
Rent a Car 4Less
Good 6.2 / 121 reviews
+12693045377
3901 NW 28th St, Miami, FL 33142
Working hours
Mon:07:00-21:00
Tue:07:00-21:00
Wed:07:00-21:00
Thu:07:00-21:00
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Nico Rent a Car
Nico Rent a Car
Good 6.1 / 174 reviews
+17867997995 / 3053921874
4120 Nw 28Th St Miami Fl 33142
Working hours
Mon:08:00-19:00
Tue:08:00-19:00
Wed:08:00-19:00
Thu:08:00-19:00
Fri:08:00-19:00
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Clubs Car Rental
Clubs Car Rental
Good 6.1 / 230 reviews
3056322782 / 18004375707
2185 Nw 34Th Ave, Miami, Fl 33142
$41 - $77
Working hours
Mon:06:00-20:00
Tue:06:00-20:00
Wed:06:00-20:00
Thu:06:00-20:00
Fri:06:00-20:00
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Hub Rent a Car
Hub Rent a Car
Good 6.1 / 84 reviews
+13054707556 / +17868622219
2301 Nw 33Rd Ave
$43 - $92
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Mon:06:00-23:00
Tue:06:00-23:00
Wed:06:00-23:00
Thu:06:00-23:00
Fri:06:00-23:00
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AddCar
AddCar
Acceptable 5.9 / 116 reviews
+19549987441
3935 Nw 26Th St Miami Fl 33142
$29 - $365
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Acceptable 5.8 / 84 reviews
7868485193 / 8135803129
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Mon:06:00-22:00
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GO Rent A Car
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Acceptable 5.7 / 35 reviews
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Working hours
Mon:07:00-20:00
Tue:07:00-20:00
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Thu:07:00-20:00
Fri:07:00-20:00
Sat:07:00-20:00
Sun:07:00-20:00
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