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SAAV Rent a Car at Miami Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: The agent picked me up at the right time and getting back to the airport was easy.
Cons: Everything was perfect
Pros: easy and efficient
Pros: All was in my language (Spanish) the representative was nice and servicial totally recommend.
Cons: No phone numbers or the phone number is incorrect in the reference of the website you need to change this, this kind of thing not give confidence.
Pros: Easy to find them
Cons: The employee did not speak or understand English. It took about 1h to finally find ech other for pick up. We were told the machine to read credit card did not work. The employee tool a picture of our card back and front (which is far from being secured!) The car was not fully clean. There were still strash in a passenger's door. The tire alarm was alight twice. We had to add pressure twice.
Pros: EFFICIENCY, AVAILABILITY OF RENTAL REPRESENTATIVE, CONDITIONS OF THE CAR
Cons: Poor communication and bad location
Pros: Very efficient and low cost.
Pros: No responden por el reembolso del depósito, llevo mes y medio esperando el reintegro del depósito, No contestan ni responden mensajes y llamadas. MUY DESOSNESTOS.
Cons: No responden por el reembolso del depósito, llevo mes y medio esperando el reintegro del depósito, No contestan ni responden mensajes y llamadas. MUY DESOSNESTOS.
Pros: nada me gusto
Cons: DiscoverCars nunca coordino correctamente la reserva con el proveedor
Cons: Terrible experience. The agent didn’t speak English. She made me pay for the tolls daily. When I said that the contract suggests It and It says it’s not mandatory she said It is what It is.
Pros: Staff Very personable, courteous, professional, timely, and just an awesome customer/business relationship from the moment interaction begins.
Pros: The fee for sun pass and additional driver was reasonable.
Cons: The woman was unprofessional on the phone and in person. We landed on a Saturday night and was was in a huge hurry, didn’t hesitate to tell us that. She sped out of the parking lot before we had time to look at the vehicle. It has significantly less gas than the paperwork said. The car was old, dirty and the brakes were squeaking. When we opened the cup holder there was crumbs and wrappers from the previous people. Especially disappointing during a worldwide pandemic to know they didn’t saniti
Cons: The car had a problem 2 times, I paid more than I was supposed to and they don’t wanna give my money back.
Pros: Great car - Toyota Sienna 7 seater. Quick response by WhatsApp. Quick ride back to the terminal.
Cons: Payment was difficult as the credit / debit machine did not work so had to do this online.
Pros: Resolved my issue
Cons: The driver had emailed that he wanted cash upon pick up